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Jim Dickerson Co Plumbing Electrical HVAC

Plumbing, Water Heaters, Drain Cleaning,

About us

Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

Services we don't offer

French drains, well work & solar systems.

Amenities

Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 601-625 of 1299 reviews

Andrea W.
04/2006
5.0
plumbing
  + -1 more
Brian was on time and very courteous. He did a professional job in a fair amount of time.
Description of Work: The toilet was seated improperly on the existing pipe and flange. Brian Long had to go under the house, cut out existing lead pipe and replace the top of the pipe with PVC. He replaced the flange and all the parts that seat the toilet properly to the floor. All to find out I needed a new toilet. I will still ask for Brian to come back and fit the new toilet in. He did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John W.
04/2006
5.0
water heater repair
  + -1 more
They were earlier than they thought that they would be because of a cancellation. They did a great job. Very polite and answered all questions. This was sort of an emergency and they came out the next day that the problem was noticed. We will use them again.
Description of Work: Removed old water heater, replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

Marc M.
04/2006
5.0
plumbing
  + -1 more
Polite, on time, and quite knowledgeable! Good prices, $1500 from Dan King, $1495 from another company, and these guys quoted $1200.
Description of Work: Great price and great experience! Although I did not end up using them because of a credit I had with another company, they did spot an error with my water heater installation which may have saved me some big bucks down the road. I would have definitely used Jim had my previous company not followed through on a credit that was due to me.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAN M.
04/2006
5.0
plumbing
  + -1 more
John called 15 minutes before arriving and arrived on time. He was very polite and took care of what needed to be done. One toilet was continuously running and that was fixed. The other three checked out fine.
Description of Work: Installed new garbage disposal and removed the old. Checked 4 toilets for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

TOM & ILENE M.
04/2006
4.0
plumbing
  + -1 more
Workman arrived promptly and began work immediately, but talked only to flooring installer when he arrived, and didn't bother to introduce himself to the homeowner. He replaced the refill mechanism, which needed it, but didn't notify the homeowner until the final bill. Aside from these two items, and the accompanying sticker shock, I am very pleased with the work performed.
Description of Work: Reset two toilets after flooring replacement, replacing floor collars and wax seals. Replaced refill mechanism on one toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Maria L.
04/2006
5.0
drain cleaning
  + -1 more
I couldn't ask for a better experience. They called me beforehand so I was able to meet them at the house. Very courteous and on time and very professional. Took precautions to keep everything clean.
Description of Work: They unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

KAREN W.
04/2006
5.0
plumbing
  + -1 more
Excellent!!! Plumber came same day I called! Very reasonably priced, neat and quick. I will call then next time I have any plumbing needs and would recommend them to anyone who needs a plumber!
Description of Work: Installed new bathroom faucet. Replaced flapper in toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

ERIN C.
03/2006
5.0
plumbing
  + -1 more
Needed minor help at first, just a leaking spicket in the front of my house and low water pressure in one bathroom. They did such a great job, were so professional and quick about it, I'm going to hire them to do additional work (put a spicket in my backyard and fix some pipes in my kitchen.) I was most impressed that I called and got an appointment on the same day and that the work took less than an hour.
Description of Work: Needed minor help at first, just a leaking spicket in the front of my house and low water pressure in one bathroom. They did such a great job, were so professional and quick about it, I'm going to hire them to do additional work (put a spicket in my backyard and fix some pipes in my kitchen.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

RICHARD K.
03/2006
5.0
plumbing
  + -1 more
When I called initially, someone answered the phone and scheduled an appointment window for that same day. I received the promised 15-minute warning prior to the technician's arrival. Tim Q., the technician, was courteous and pleasant.
Description of Work: Located leak in shower/bath spout. Also located source of slow drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93.5

Dianna D.
03/2006
4.0
plumbing
  + -1 more
I THOUGHT THEY WERE GOOD. I WOULD USE THEM AGAIN. THEY WERE ON TIME, AND THEY WERE PROFESSIONAL. THEY CAME BACK REALLY QUICK WHEN THERE WAS A PROBLEM.
Description of Work: THEY REPAIRED A LEAK IN THE BASEMENT FROM THE WATER MAIN AND REPLACED THE FILTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

03/2006
5.0
water heater repair
  + -1 more
Ron was very professional, showed up on time, and provided excellent service. Their pricing was very reasonable. I will certainly use them in the future, and will recommend them to others.
Description of Work: Repaired a valve on the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

DONNA S.
03/2006
5.0
plumbing
  + -1 more
An inspector suggested that we have our outside faucets replaced because they were leaking; however, the plumber who serviced our home, tightened up the fittings and showed me that the connection to the faucet was cross-threaded. You can't put a price on that kind of professionalism and integrity.
Description of Work: Outside leaky faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

JONATHAN S.
03/2006
5.0
plumbing
  + -1 more
The guys came out and there was a bit of confusion about the scope of the work. For the price I expected them to replace the galvanized drain for the toilet too b/c I was replacing the floor. After some negotiation we figured out a way for them to come back out after I finished the floor. All in all it worked out and they fixed some stuff a previous plumber had done wrong. The guys were nice but probably aren't too used to homeowners who do their own work and need a few minutes to decide the best approach as I didn't realize the floor height was an important issue to how the job was done.
Description of Work: Moved water lines to toilet and vanity into wall where they should have been (old house poorly remodeled bathroom in the past). They also repaired the drain for the vanity and made it fit into the wall as well where before it was sticking out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

DANIEL W S.
03/2006
5.0
plumbing
  + -1 more
The plumber arrived on time and fixed the problem with relative ease, without requiring me to purchase a new unit and the shower has been working fine since the repair was completed. I paid for an hour's work, but he completed the job in less than one half hour.
Description of Work: The pin that you push in to start the shower was pushed out by the water's pressure. The plumber took apart the shower assembly and reinserted the pin.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

CHRIS V.
02/2006
1.0
plumbing
  + -1 more
DO NOT USE THE COMPANY. I HAVE NEVER BEEN TREATED LIKE THIS FROM ANY COMPANY.
Description of Work: Used Company a number of times over the last 4 years. Called to have them check out problem with disposal, I had two facet handles that need parts. Tim came out fix disposal and order parts. Told my wife that when the parts came in they would install them and that it would not be a service charge, because it would only take 15 minutes. Plumber Ron came out to install parts and torn a part the complete facet, which did not need to be done to replace parts. It took him 1 and half hours, he got under sink, and everything could have been fixed from above. All that was needed to do was pull off the handle and replace a plastic cover that the handle fits over. Ron would not listen to my wife, when she asked him to call Tim. Mr Jim Dickerson calls me about the bill I told him I was willing to pay him for 1/2 hour of work. Mr. Jim Dickerson got very rude and angry. I could not believe how he talked to me. He threaten to put a lean against my house for $162.00.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0

$160

KATE S.
02/2006
5.0
water heater repair
  + -1 more
We have used him in the past and he is great.
Description of Work: Fixed water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MICHELE G.
02/2006
5.0
plumbing
  + -1 more
The gentlemen arrived on time, presented a couple of options for what could be done, and when asked told me what he would do from a cost and safety perspective if it was his house. Overall a very pleasant experience. I would certainly use them again.
Description of Work: We had moved a washer and dryer out of a kitchen and needed to have the lines capped off before closing up the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Judy & Bob Q.
02/2006
5.0
drain cleaning
  + -1 more
Called twice before arrival. Very neat.
Description of Work: Snaked out master bath sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.5

MISSY S.
02/2006
5.0
drain cleaning
  + -1 more
Very good work and efficient, if a little pricey. This is the 2nd time we have used this company and have had great experiences both times. Both times they were able to come out to our house within only a few days and resolve our problems.
Description of Work: Cleaned out stopped drain in shower; replaced stems in other shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

NICOLE C.
02/2006
5.0
plumbing
  + -1 more
Tim was great. Pleasant, quick and careful to not make a mess. I was very pleased with our experience and will call them for future plumbing needs.
Description of Work: Our garbage disposal backed up into our other drain. The pipe out of the house was clogged. Drain was snaked and pipes cleaned and tighted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

JAMES G.
01/2006
5.0
water heater repair
  + -1 more
Jim Dickerson plumbing provided good, honest work, and I recommend them highly.
Description of Work: I called Jim Dickerson Plumbing to replace a heating element that had gone bad on a 15-year old water heater. I probably could have been convinced to buy a new water heater, but after an inspection the technician recommended a simple overhaul, which has worked wonderfully and has saved me a good deal of money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

NICHOLAS & KAY V.
01/2006
5.0
plumbing
  + -1 more
Call placed at 8:00 pm after hours, and Dave came right out and diagnosed the problem. Repairs will need to be made by HVAC company.
Description of Work: Identified and shut off leak in saddle valve on plastic piping coming from water line to humidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147.75

RAY & SUE S.
01/2006
5.0
plumbing, drain cleaning
  + 0 more
WALKED ME THROUGH A PROBLEM, SO I DID NOT HAVE TO PAY TO HAVE HIM FIX IT. WHEN I HAD ANOTHER PROBLEM I CALLED HIM BACK AND DID HE A GREAT JOB.
Description of Work: He replaced some pipes and unclogged the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARK W.
01/2006
5.0
plumbing
  + -1 more
We called and a plumber came out in 2 days, right on time. He called before he arrived like we asked him to. He wore booties over his boots to protect our carpets. He was very polite and informative. We thought the price was reasonable, since he had to make several adjustments to the toilet in addition to replacing the flapper.
Description of Work: Toilet wasn't flushing properly. The flapper wouldn't close. We had tried changing the flapper ourselves with many different types of flappers from Lowe's, but it still wouldn't close. The plumber replaced the flapper with a special one that wasn't available at Lowe's or other retail stores. Toilet now works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

GWEN M.
01/2006
5.0
water heater repair
  + -1 more
The technician was prompt for the appointment. He quickly diagnosed the problem, but said the expansion tank was rare for residential hot water heaters. He left to buy the needed parts, and returned within an hour. He ended up also installing the expansion tank because he said he called the manufacturer and they recommended it. The water heater has not leaked since the repairs were made. Overall, a good experience.
Description of Work: Hot water heater was leaking from the pressure/temperature emergency release valve. Technician concluded that the household water pressure regulator had stopped working properly. He replaced the pressure regulator, T&P release valve, and added an expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Heating and Air Conditioning,
Wells and Pumps,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers eco-friendly accreditations.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.
Jim Dickerson Co Plumbing Electrical HVAC offers the following services: All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.
French drains, well work & solar systems.

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM