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Jim Dickerson Co Plumbing Electrical HVAC

Plumbing, Water Heaters, Drain Cleaning,

About us

Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

Services we don't offer

French drains, well work & solar systems.

Amenities

Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 501-525 of 1299 reviews

Maria L.
04/2007
5.0
drain cleaning
  + -1 more
They are prompt and they will call you ahead of time to let you know when they will arrive.
Description of Work: They fixed my toilet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

SCOTT B.
04/2007
2.0
plumbing
  + -1 more
Overall, I thought their prices were very high and their knowledge on water heaters was poor.
Description of Work: They did not actually do the work. They did not get back to me as promised with the estimate and could not answer my questions about the work to be done or the materials to be used. It took a second call back to find out why the price was so high and they never gave me info I requested on the water heater I wanted installed as part of this project.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$4,000

MICHAEL & LINDA A.
04/2007
5.0
plumbing
  + -1 more
They were very responsive and showed up right on time. The technician was courteous and did a great job!
Description of Work: I had them replace two bathroom faucets that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

JANICE AND KENNETH H.
04/2007
5.0
plumbing
  + -1 more
They were prompt, courteous, and did a good job and they were clean doing it.
Description of Work: Snaked out a couple drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

JOHN B.
03/2007
5.0
plumbing
  + -1 more
Called Jim Dickerson Plumbing to schedule someone to replace a defective garbage disposal with new one (which I supplied). Made the call at approximately 8:30AM. The scheduler told me that they could have someone at my house between 10:00AM and 12:00. I was called approximately 15 minutes before the plumber arrived. The plumber performed the job in a very professional manner, within a reasonable amount of time. I was very pleased with the performance of this company.
Description of Work: Removed and replaced a customer-supplied garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

TONEY B.
03/2007
5.0
plumbing
  + -1 more
Showed up exactly as promised, did work properly and left.
Description of Work: Assembled & installed new kitchen faucet and re-work under sink pluming to accommodate new undermount sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

KIRKLAND C.
03/2007
4.0
plumbing
  + -1 more
The repair was successful in that the area worked on was fixed, however they created a roof leak where the vent pipe exits the roof thru the boot. We notified them and they responded and sealed the boot on the roof that was leaking.
Description of Work: They repaired a leaking vent pipe up in the ceiling/attic that another plumber had not installed properly. The vent pipe was leaking rain water due to bad glue joints and a low point that collected rain water.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$321

DAVID D.
03/2007
5.0
plumbing
  + -1 more
Jeff, the technician was very punctual and polite. He was neat and professional. He definitely knew what he was doing and he did not waste time in performing the work.
Description of Work: Installed a new Garbage Disposal, fixed a leak in the ceiling and replaced faucet connections.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

CONNIE C.
02/2007
5.0
water heater repair
  + -1 more
I called the company at 8:00 and was told my service representative would arrive between 10:00 and 1:00. At approximately 12:30, the company called to inform me the rep was on the way. He arrived within 30 minutes. He replaced the thermo-couple and tested for CO2. He also informed me the tank is ten years old and to watch for leaks as most tanks last about ten years. He was very nice and knowledgeable and did a good job.
Description of Work: Replaced a thermo-couple. Checked the CO2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128.5

ANGIE B.
02/2007
5.0
plumbing
  + -1 more
Repairman was extremely friendly, knowledgeable & worked quickly! I've actually called them to come back for more repairs to my bathroom. Staff extremely friendly as well & very knowledgeable. Definitely recommend Jim Dickerson Plumbing!
Description of Work: Fixed an odor coming from underneath the sink (in the cabinet).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LISA C.
02/2007
5.0
plumbing
  + -1 more
I noticed water on the sidewalk near the water meter so contacted the City to see if they would repair. The City said the water line from the meter to the house was the homeowner's responsibility even though the water line ran under a City sidewalk and that I needed to hire a plumber to do the repair. Jim Dickerson discussed the situation with me and gave advice on how to proceed. They sent a plumber out the same day to dig around the meter and water line to establish were the water leak was located. Once the plumber determined the leak was under the sidewalk, he agreed to assist me in communicating the findings to the City. The City sent an engineer out the next day who confirmed what the plumber determined. Now the City has said they are responsible for the repairs.
Description of Work: Dug to locate leak in water line near meter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

NICK D.
02/2007
5.0
plumbing
  + -1 more
Called made an appointment he was on time. I showed him what I needed and got right to work.
Description of Work: Had all water shutoffs for sinks and toilets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

BILL G.
02/2007
5.0
plumbing
  + -1 more
They gave us an estimate, scheduled the work, finished promptly, & professionally.
Description of Work: Installed new gas line from meter to gas grill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

LORI S.
01/2007
5.0
drain cleaning
  + -1 more
It went really well! They were friendly over the phone, and the plumber, Jeff, arrived within the specified time. I happened to have the day off from work, so it was crucial that we have it fixed that day. I was impressed that they were able to come out within hours of the call. Jeff was professional and courteous. He was done and gone within about an hour. I would highly recommend this company.
Description of Work: We had a clogged kitchen drain. We looked everywhere to find the source of the clog, but couldn't find it. We called Jim Dickerson Plumbing and they came out the same day, found the clog and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

SARAH AND JON MICHAEL M.
01/2007
4.0
plumbing
  + -1 more
Outside was easy and fast. Inside seemed to be as well but leaked after they left. It had never leaked before. I called them out the next day and the plumber who responded (different than the one who did the original work) very strongly did not want to take responsibility for the problem. He was going to charge me parts and labor to fix it, then when I argued he agreed to just charge for the $69 part. I was getting frustrated but when we called the owner to see what she said on the matter she quickly and graciously said they would fix the problem they caused for free. The plumber on site didn't like being over-ruled but I'm glad I went up the chain. Everything is fine now. I was impressed with management and will use them again even though they caused the initial leak.
Description of Work: Fixed broken faucet outside and broken shower handle inside.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JENNIFER K.
01/2007
5.0
plumbing, drain cleaning
  + 0 more
They were awesome. They arrived on time each day, they cleaned up after themselves and were very kind. I would definitely recommend them and will use them again. It was an expensive job, but we had a lot done.
Description of Work: Had lots of work to done... 2 toilets "phantom flushing", master shower snaked, 2 slow drains cleaned out, new dishwasher installed, re-attached sink and garbage disposal after kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

MEG & PHYLLIS S.
01/2007
5.0
drain cleaning
  + -1 more
I was given several options for fixing the problem and not pressured at all to make a decision right away. I called several other plumbers to compare estimates and found the rates to be comparable. I have not had the work done as of yet.
Description of Work: I had the problem of commodes (only) backing up intermittently. The plumber asked intelligent questions trying to figure out the problem. He snaked both commodes and flushed them numerous times in his evaluation. He gave a detailed explanation as to what was causing the problem. It was a combination of old, poorly designed commodes with loss of water pressure with flushing caused by numerous water holes under the rim clogged with mineral deposits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KRISTIE W.
12/2006
5.0
plumbing, drain cleaning
  + 0 more
I was scheduled for service one day after I called. Ron, the service technician arrived at the scheduled time. He was friendly and professional. Ron explained what was causing the problems with the toilet. It took approximately one hour to complete the repairs.
Description of Work: Repaired toilet that was not flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126.5

MARK J.
12/2006
4.0
plumbing
  + -1 more
The technician arrived on time. He seemed like a nice guy, but having a bad day. He did not remove or cover his shoes each time he came into the house. He repaired the shower spicket pretty quickly (but left some mud in the shower from his boots) and then went to work on the water pressure issue. He installed a device near the water heater that helped lower the water pressure some and keep the pipes from rattling when the water is turned on full blast. So, it appears that issue was taken care of as well. He did not go over how the device works until I asked him how it worked. So, overall the technician did a good job.
Description of Work: Fixed a leaking spicket in shower and reduced the water pressure in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

CHARLES S.
12/2006
5.0
plumbing, water heater repair
  + 0 more
They technician arrived late although he called to say he was on his way in plenty of time but he had been given another street of the same name. He was pleasant, clean, and professional. He went straight to work and had no problem solving my problem. A very pleasant experience.
Description of Work: They replaced a faulty pilot light on a water heater and re-seated a commode that had broken loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$188

EVI C.
12/2006
5.0
plumbing
  + -1 more
The associate from Dickerson was knowledgable and had the problem fixed in an acceptable time frame.
Description of Work: We had a water leak under the house and the water sprayed on the wood in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

BRENT C.
12/2006
1.0
plumbing
  + -1 more
I was very disappointed. I guess I should be happy though because they showed the type of service they provide before I paid them anything so I was able to find another company.
Description of Work: No work was done; in fact they did not come out to my home. This company does not return phone calls. I called to schedule a visit to have my gas fireplace converted to a wood burning fireplace, plumbers are required to do this work. The first day I called the woman I spoke with said she would have a technician call back to discuss the specifics of what I wanted done. My job was not difficult, but it was not a standard conversion. A day goes by and I hear nothing. I called the next day and spoke with a different woman who put me on hold to check to see if they could do the work I needed. I told her I called the day before and that I was told a technician would call me and that no one had returned my called. Apparently she spoke with the woman from the previous day because she returned in a short time and said I'll will have Jim call you back (I assume Jim is the owner, Jim Dickerson). Well, needless to say that was about a week ago and still no return call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


TERESA T.
12/2006
5.0
wells
  + -1 more
They did a good job. They were timely, responsive and reasonable. They arranged everything around my schedule.
Description of Work: We had a sewage back up, they took care of that for us and they did various things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

CAROL P.
11/2006
5.0
plumbing
  + -1 more
They did a terrific job. I would definitely hire them again.
Description of Work: The person who answered the phone, explained what to do to minimize the leak until the plumber could come out and made sure that I had the Angie's List coupon. The plumber arrived as scheduled and completed the replacement of the tank bolts quickly and well. He also checked our other toilets to make sure that there would not be a problem with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GARY S.
11/2006
5.0
plumbing, drain cleaning
  + 0 more
They were excellent, had good follow up for multiple visits, were very helpful, and knew their stuff.
Description of Work: They installed a special sink, reinforced a wall, and fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Heating and Air Conditioning,
Wells and Pumps,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers eco-friendly accreditations.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.
Jim Dickerson Co Plumbing Electrical HVAC offers the following services: All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.
French drains, well work & solar systems.

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM