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Jim Dickerson Co Plumbing Electrical HVAC

Plumbing, Water Heaters, Drain Cleaning,

About us

Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

Services we don't offer

French drains, well work & solar systems.

Amenities

Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 401-425 of 1299 reviews

Barbara W.
08/2008
5.0
plumbing
  + -1 more
They did an excellent job hit their estimate right on the nose. Their work was very impressive. They cleaned up after them selves. We do recommend this company to every one.
Description of Work: They tore out a water tank and a water filtration system and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$996

Susan B.
08/2008
5.0
plumbing
  + -1 more
He did a very good job. He was a very nice person.
Description of Work: He fixed my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHIP A.
08/2008
5.0
plumbing
  + -1 more
Called on a Monday to request an appointment the following Friday. We were told we could have an AM appointment. The tech was requested to call that Friday AM to give us an ETA. The tech called as requested for the AM appointment and arrived on time. My wife commented that the tech was professional, discussed issues with her and explained the pro's and con's of each topic. She was very impressed with the technician and overall service. He cleaned up after his work and let the bathrooms and house as he found it.
Description of Work: My wife and I put together a checklist of items we wanted to have checked out. We had repaired shower head pressure in guest bath, replaced parts in both toilet tanks as the refilling was to much in one and to little in another. Inspected sink in master bath and requested repair to a leak. Had the water heater inspected as it appeared to have some minor leaks/drips. Instead of repairing sink the tech suggested we purchase new sinks due to the type of leak. He gave my wife all the details need to purchase the correct size. As far as the water heater he suggested a new one as it was leaking. Gave my wife an estimate on a new one and we will get back with them on that problem. Parts and labor totaled almost $300.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JANET G.
08/2008
4.0
plumbing
  + -1 more
They cracked the tank and they had to replace it for me free of charge other than the labor cost. They make good on their customer service. They even came back and did an adjustment free of charge.
Description of Work: They came out to my house to replace a toilet for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly W.
08/2008
5.0
plumbing
  + -1 more
One side of my sink (the side with the garbage disposal unit) had been causing leaking under the sink. When I used the garbage disposal, water and food particles sprayed all over the cabinet under the sink. I called Jim Dickerson Plumbing based on the great reports it got on Angie's List. They really lived up to my expectations. Ty came out, right on time and as scheduled on Saturday (a must for me because I really can't take time off during the week), and immediately diagnosed the problem: my garbage disposal unit had rotted from the inside out, and I needed a new one. I was glad to know what the problem was, but crestfallen at the same time, as I was picturing having to go out and get a new unit, then call them to come back and install it. But in the next breath, Ty said he had a new unit in his truck; he'd go get it and install it then and there! The whole thing took less than an hour, and the new disposal works great. What a load off my mind. And Ty could not have been nicer or more professional. Thanks!
Description of Work: Replacement of garbage disposal unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

MARK B.
08/2008
5.0
plumbing
  + -1 more
I had tried to clear the clog using Drano, then a plunger and then by removing the trap and using a plumbing snake, all to no avail. The serviceman cleared the clog in just a few minutes, and had to go to extra lengths to reconnect the trap as the adjoining PVC pipe had flared (he cut the pipe and then shaved it down to taper it).
Description of Work: Unclogged a pipe (from kitchen sink garbage disposal) that I was unable to clear myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Daniel D.
08/2008
3.0
water heater repair
  + -1 more
My message was returned in a timely fashion, an appointment was made almost immediately to fit my timeframe and Jim himself showed up on time and was very professional. I had nothing but praise for this company until Jim called me the following day with the estimate...which absolutely floored me. $4,700 for a 7.5 GPM natural gas tankless unit - nearly $2,000 more than the next closest estimate for the exact same install! Obviously I did not hire JD for this job and was shocked there could be that large a price discrepancy. We ended up with a 7.5 GPM Rinnai tankless unit (nearly identical in list price to the unit Jim quoted) fully installed by a Rinnai recommended installer with 85-feet of brand new 1" gas line to the unit, a pipe cover kit, two remote temperature control's, full plumbing relocation to the opposite end of the house, extra gas lines run to my new range, new fireplace and future built in grill, removal of the old tank, capping of old pipes and a new electrical box for the ignition for a grand total of $2,781.97 all-in. No clue why JD was going to charge $4,700 for a job that can quite obviously be done for much less, with extras thrown in for good measure.
Description of Work: I contacted Jim Dickerson Plumbing to provide an estimate on a tankless water heater install.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Barbara S.
07/2008
5.0
water heater repair
  + -1 more
It was just very simple. I had him come out and do this minor repair a while back. So then when my water heater died I called them because I had been impressed with them. It was what you want service to be. I called them. They came out and gave me an estimate. Then they fixed it. When there was a problem later they came right out and fixed that also.
Description of Work: They came out and replaced my water heater for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

MARY E W.
07/2008
5.0
plumbing
  + -1 more
I could not get my faucet turned off and had to turn it off at the street. It was Friday evening and it was an emergency. I called several companies and this was the first company I could get a hold of that could come out A.S.A.P. Matt came out Saturday morning, and while he was disassembling the faucet my dad stayed with him while I went to the home improvement store and got a new faucet and he installed it for me. He was very polite, professional and cleaned up afterward.
Description of Work: They repaired my bathroom faucet that had a bad stem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Urban D.
07/2008
5.0
plumbing
  + -1 more
Expansion tank installation went smooth. The source water pressure was 95psi as opposed to 110 psi it was measured last time. The recommendation was reversed i.e. no need to install the PRV valve. Ty was very communicative and helpful and went up and checked my shower flow rate since I did not want to impair that by the PRV valve.
Description of Work: Install expansion tank on water heater and pressure reducing valve at source.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Urban D.
07/2008
5.0
water heater repair
  + -1 more
Jeff and his helper came on time and were very professional and informative. The new water heater was replaced and old one disposed of. The total cost of the job went up since the flue above the heater could not be collapsed to accommodate the height of the new heater. I was warned about this. However, when trying to collapse the B-vent extension, Jeff tried hammering instead of maybe heating the outside and using other less destructive methods. An extra hour of setup and new extension was charged. Otherwise, a very good job.
Description of Work: Replace and dispose off 15 years old gas water heater and bring plumbing to code, considering the source water pressure has gone up in the city since 1993.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

mary G.
07/2008
5.0
plumbing
  + -1 more
I have used his services for around thirteen years now. I like that when something goes wrong he sends someone out as soon as he can, so you do not have to wait.
Description of Work: He came out and installed a new toilet in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kirsten B.
07/2008
5.0
plumbing
  + -1 more
We called at 11:00 in the morning and all the work was done by 3:00 the same day. All the work was well done and we are pleased.
Description of Work: We had a new garbage disposal installed, a pipe patched under the kitchen sink, and the toilet resealed and anchored properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

PAMELA & PATRICK M.
07/2008
5.0
plumbing
  + -1 more
I called at 7:30 in the morning. They set me up far an appt. at 9:00 and he was here at 8:45. He was professional quick did the job tested it and then he was gone. They were awesome and I chose them because they had a high rating on Angie's List.
Description of Work: They installed a faucet and a garbage disposal for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MAURA B.
07/2008
5.0
water heater repair
  + -1 more
Did great work, professional, an on time.
Description of Work: Installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Amy T.
07/2008
5.0
plumbing
  + -1 more
They are good. They were fast and they were able to come out here in a reasonable time and the price was reasonable and I would recommend them. They seemed like they knew what they were doing.
Description of Work: They fixed the toilet in our bathroom and our sink in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EMILY S.
07/2008
5.0
plumbing
  + -1 more
They come when you call and show up on time and get the job done. They stand by their work. They were always clean and tidy and in fact they have those scuffs that they wear over their shoes when they come in and out. I would recommend them and absolutely use them again in the future.
Description of Work: They've installed new bathroom fixtures in two different bathrooms and they have repaired leaks all around the house. They have dealt with a water backup problem that we had and again they are folks that come when you call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura B.
07/2008
5.0
plumbing
  + -1 more
I thought it was great! I was a little angry and they were OK with my outburst. They were also very accommodating, thorough with their and their pricing was also reasonable.
Description of Work: We have a thirty year old house and we had some clogs that he came to fix.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

WILLIAM L P.
07/2008
3.0
drain cleaning
  + -1 more
Our drains were gurgling when a tub or the washer was being drained. To avoid a potential backup, we called a plumber. We felt that they wanted to do more work than was necessary. Rather than starting with some drain cleaner to see what happened, they wanted to do major work that would destroy our landscaping and driveway. We called them off and did the drain cleaner ourselves. We haven't had any trouble in the months following. Also, they insisted that they use their camera to see in the pipes. The camera usage was $350.
Description of Work: Used camera to check sewer drain leaving house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$900

Stacey L.
06/2008
5.0
plumbing
  + -1 more
The initial service was fine but we did have a leak due to the product malfunction. It wasn't their fault but they had someone come out immediately and replace the bad part and put a new one in. It's been fine since. They had a coupon for me since it was my first time using them.
Description of Work: They did plumbing from the sink to the refrigerator for a water and ice hook up for the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Joseph F.
06/2008
5.0
plumbing
  + -1 more
I noticed today that the line inside the toilet had a leak. I called this afternoon at around 2 PM and they were here by 3:30 PM. Completed the repairs by 4 PM. Much faster than I anticipated.
Description of Work: Replaced the insides of the downstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Linda S.
06/2008
3.0
plumbing
  + -1 more
They were always on time. There was a little mistake they had to come back out to fix. They defiantly have a plumbers price. He was very respectful about being in our home.
Description of Work: He installed our toilet, some shower heads and quite a few faucets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Ray G.
06/2008
5.0
plumbing
  + -1 more
They were very professional he was very prompt and he came within two hours when we first called. He seemed very knowledgeable and we would recommend them and use them again.
Description of Work: We had to replace the water heater and they had to fix the pressure adjuster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donald P.
06/2008
5.0
plumbing
  + -1 more
They put a faucet in for me and helped replace all the guts for our toilet. The toilet wouldn't work right and they replaced the internal parts too. I had a new faucet and they installed it for me. I would call them again if I had any problems.
Description of Work: Helped with new toilet, faucet, and new plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Sharon B.
06/2008
5.0
water heater repair
  + -1 more
Overall they did a very good job. I would use them again if i had to. They were very professional and there on time.
Description of Work: They came out and replaced water heater. The type was a tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Heating and Air Conditioning,
Wells and Pumps,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers eco-friendly accreditations.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.
Jim Dickerson Co Plumbing Electrical HVAC offers the following services: All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.
French drains, well work & solar systems.

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM