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Jim Dickerson Co Plumbing Electrical HVAC

Plumbing, Water Heaters, Drain Cleaning,

About us

Jim Dickerson Company, Plumbing, Electrical, Heating & Air is a family owned and operated company serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a fleet of over 20 service vans. In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, and fixtures which helps us in providing prompt service. Jim's daughters, Debbie and Angie, decided after college to join the company and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a plumbing or electrical question or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service. No subs. Charges hourly rate. Extra charge for after hours services. License # 07746. May contact through e-mail. *2014 Super Service Award Winner*

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.

Services we don't offer

French drains, well work & solar systems.

Amenities

Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 1299 reviews

Bob W.
10/2014
5.0
plumbing, home remodeling
  + 0 more
Came in and did work quickly and efficiently!
Description of Work: Installed new tub/shower fixture and valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle B.
10/2014
5.0
plumbing
  + -1 more
I called several plumbers. Everyone was busy and unable to come out. So when I called Jim Dickerson Plumbing the lady that answered the phone was very professional and was able to get me in their schedule the very next day. The man arrived exactly when she said he would. He did what he needed to do and my problem was fixed and it only took an hour. I was also able to use the coupon that was in the angie's list magazine that comes in the mail too. Great experience and will def use them again.
Description of Work: He replaced a spigot on the side of the hose that was leaking so bad we had to turn the water off till it was fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Christine I.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
All of the plumbing was backed up in our home, the toilets, sinks, showers, etc. did not work. I called several plumbers on the list but they were not able to come out the same day, only Jim Dickerson Plumbing was able to help. When your toilets do not work the next day is not helpful, so grateful for Jim Dickersons's being able to come out right away. They showed up within an hour or so of calling and resolved everything quickly. The plumber was very professional and explained everything fully. They explained their pricing over the phone before they arrived, you expect to pay more for immediate service. I would definitely use their services again.
Description of Work: Unclog plumbing including sinks and toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Daryl G.
09/2014
5.0
plumbing
  + -1 more
Very courteous and was able to get next day appointment. Service man arrived on time and was very professional and explained options for repair. Very satisfied and would highly recommend them.
Description of Work: Repair of Leaking Toilet Floor Seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim M.
09/2014
5.0
plumbing
  + -1 more
I called early on a Saturday morning and left a message which was returned by their scheduler within 15 minutes. I explained the situation and she said she could have someone at my house by 12pm to fix the problem - the plumber, Brandon, got here by 9:15am! He checked out the sink, explained to me the problem, told me how much it would cost to fix and about how long it would take (I was paying an emergency hours rate so that was important). He fixed the problem quickly, got my sink working perfectly and explained exactly what he did and gave me tips and tricks for best use of my new disposal. Brandon was so nice, professional and friendly that I would gladly use this company again. In fact, this is the second time I have used their services....they did another great job for me back in 2011.
Description of Work: Replaced garbage disposal, fixed a very leaky kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

susan B.
09/2014
5.0
plumbing
  + -1 more
Great. Just find the price very high. I am not sure what the going rate is for plumbers, but this is quite expensive for me.
Description of Work: Replaced flapper

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vickie B.
09/2014
5.0
plumbing, water heater repair
  + 0 more
called office at 8:45 a.m. explained that pilot light on water heater would not stay lit. I was asked for model and serial number. scheduler then quoted prices on most usual parts for the problem and made sure they were on truck. I was given a a time period from time of call to noon. At 9:40, Brian, the plumber, called and said to expect him at 10. He was here at 10. He quickly found the problem and corrected it. Brian explained everything to my husband and told us what to do to maintain the water heater. We also asked for quote on tankless water heater. Brian went under our ouse to check the water lines and explained what our options would be to install one - as far as where it could be located. An official quote will come from the office. We were EXTREMELY pleased with the promptness and service. Brian was very nice and knowledgeable. We will use then in the spring when we are ready to with replace out tank water heater or go with the tankless water heater.
Description of Work: cleaned intake valve/screen on 9 year old water heater located in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Jeremy Q.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The technician arrived & got right to work. Replaced the original unit (26 yrs. old) with a new unit within a couple of hours. Couldn?t be more pleased with the service and the new unit is working flawlessly. Definitely recommend!!
Description of Work: Jim Dickerson Plumbing fixed my leaking water heater on short notice on a recent a Saturday morning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joseph C.
07/2014
3.0
plumbing
  + -1 more
EXPENSIVE!!! WOW since when does a plumber cost $125 per hour....that's crazy!! These aren't union plumbers just someone ripping you off!!
Description of Work: general plumbing repairs

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,000

Response from Jim Dickerson Co Plumbing Electrical HVAC
This work was performed on 1/19/2012, not in April 2014. We were never paid for our services. We performed both plumbing and electrical services at his home for a total of $995. He signed our work orders and was very happy when we completed the job. He said he forgot his checkbook and asked that we send him a bill. This was done on 1/23/12. After many "I promise the check is in the mail" responses we had to turn his account over to collections. I can provide our signed invoices that he signed saying he was completely satisfied with our work.

JERRY D.
07/2014
5.0
plumbing
  + -1 more
Job went well. They do excellent work.
Description of Work: Provide a new sink in one of the bathrooms. Original quote was $541.00. The plumber found some items that needed to be replaced. He charged us for parts only and not labor to install. An excellent job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Richard P.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
The plumber showed up right on the scheduled time and went straight to work without delay, and went from job to job quickly and efficiently and only did what was necessary. He was very polite and explained what he was doing and why. I was very pleased with the work.
Description of Work: I had three jobs that I needed done, address a toilet that frequently backed up, a dishwasher drain that backed up in the sink, and leaky outdoor faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald M.
06/2014
5.0
water heater repair
  + -1 more
I spent $200. The job was fine. They were prompt, they were professional and they were reasonable.
Description of Work: I used Jim Dickerson Plumbing 2 months ago to work on my gas water heater. They replaced a gas regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DUANE & RETA K.
06/2014
5.0
plumbing
  + -1 more
We depend on Dickerson Plumbing to take care of our home and business plumbing needs. I would highly recommend them and will continue to call upon them for service.
Description of Work: Our plumber who repaired our toilet yesterday was most courteous, friendly and extremely customer oriented, even calling ahead to let me know he was on his way. He made sure I was satisfied with the service, and spent more time than necessary doing so!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARY S B.
06/2014
5.0
plumbing
  + -1 more
Professional, solved the problem quickly and efficiently
Description of Work: Had a number of small electric problems that were addressed. Have used Jim Dickerson plumbing for years (they are wonderful), but first try with electrical services. Just as outstanding in terms of service and expertise. Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vicki C.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Rapid diagnosis and accurate repair of our issue
Description of Work: Repaired water heater that was under warranty. Selected this company because it provided the warranty work guaranteed on this water heater. Based on the repair man that they sent, would definitely do business with this company in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary S.
06/2014
5.0
plumbing
  + -1 more
I called about replacing an old toilet. The office was extremely helpful and scheduled the service. She also reminded me to use the coupon found in the Angie's list book. The plumber arrived promptly, and removed the old toilet with absolutely no mess. He not only installed the new Toto toilet, he also fixed the leak in the shower. It was a professional and expert job. I was extremely pleased with the entire process.
Description of Work: Replaced toilet and fixed a leak in the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ann W.
05/2014
5.0
plumbing
  + -1 more
They did an excellent job. They were here when they said they would be and they finished it in one to two days. They were prompt, they cleaned up everything and they really did a good job.
Description of Work: I use Jim Dickerson Plumbing & Electrical Inc. I had all the plumbing rework in my house and they did it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

ricardo A.
05/2014
5.0
plumbing
  + -1 more
I am happy to say that having left less than favorable review for a recent job...and disappointed as a long-time customer of Dickerson, they called me and made right the issue. Please continue reading a truncated version of the details... In late May, I called Dickerson, requested a specific plumber sent at least twice previously, but was sent someone else who did a job that I was not happy with and felt overcharged for. I left a poor review on Angie's List (here) and thought i would move on to locate someone else to complete the unfinished, overpriced job. However, to their credit, the Dickerson company rep phoned me and wanted to make my complaints right -- both the work and the charges. Today, June 5, they sent the originally requested plumber, and he removed one sink, installed its replacement, and began installing another sink. I feel so much better about this job and my faith in Dickerson plumbing is restored such that I will use them again as well as recommend them to others reading this.
Description of Work: Removed a pedestal sink, and installed a replacement for a bathroom vanity. Partially installed a second bathroom vanity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Jim Dickerson Co Plumbing Electrical HVAC
I am sorry for any confusion about this call. The new sink that he purchased has a glass counter top and sink. When we removed the old pedistal sink our technician noticed that the wall had not been painted behind the sink. He showed this to our customer and he agreed it would be much easier to paint before the sink was installed. We did charge him a service call and informed him when we return, he would just be charged time on site. We try very hard to send the same technician to each job. On this day he was sick and was not at work.

Sailendra G.
05/2014
4.0
plumbing
  + -1 more
Over all it went well .the only problem is he charged 152.00 for a 40 minute work . I would have been happy if the price is around 90 dollars.
Description of Work: Fixed a loose fitting pipe under the sink to make sue it is anchored well.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$152

Trudy M.
05/2014
5.0
plumbing
  + -1 more
I came home from work to find my 23 year old water heater leaking. I called Jim Dickerson, and a technician was dispatched. Within an hour and a half, the technician was at my house. I anticipated that because my water heater is so old, that the tech would shut off the water to stop the leaking, and the next day would return to replace the heater. I was amazed to find that the tech just had to replace a part, so all I really had to pay was the after hours labor and a small parts feel. I was overjoyed! The tech also took pictures of the water heater so that they will have them when I'm ready to replace it. I'll definitely call Jim Dickerson Plumbing when the old water heater finally gives out.
Description of Work: Repaired my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Francis H.
05/2014
5.0
plumbing
  + -1 more
The plumber that came to my house was very professional. Even when the ants inside the septic tank swarmed over his hands and bit him (I saw the welts) he never complained. He politely asked if I had any ant spray and I said I was a biologist and never used anything lethal on the animals (insects or otherwise) on my property. Anyway, this is the second time I've used them and am so pleased with their work.When I go home tonight I can be assured that my septic tank is ready to go and I can use my facilities again.
Description of Work: I called this am at 7:09 when I saw my septic tank leaking. They answered the phone immediately and sent someone to my house by 9:00. I have a demanding job and had to leave soon but the plumbers provided me with an estimate as soon as possible and continued to work on my broken pump for the next 3 hours. They even replaced the defective pipe that was originally part of the house. I went to work and they finished everything. The plumber was very patient even though I had 3 dogs barking at him through the kitchen window the entire time. He tirelessly answered my question after question, never becoming exasperated. I would hire them again in a minute.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jesse S.
04/2014
5.0
plumbing
  + -1 more
I used Jim Dickerson plumbing after seeing the great reviews on Angies List. When i bought a new Hot Tub i decided to give them a call and get a quote from them along with my normal electrician. I was surprised that they came in cheaper then my normal electrician by a good amount. So I went with them. Scott was the guy that gave me my original quote of $775. He came out and wired the tub up and pulled the permit. I was impressed that my hot tub instructions recommended copper wire only. So they went to Lowes and purchased the proper wire. The whole job turned out great. I feel that Scott did more then his moneys worth on this job. A couple little issues popped up that should have cost me more money, but Scott said my Quote was $775 so he was sticking to it. That was very nice. I really didn't know there would be such a expense in putting in a hot tub. I was very happy to at least have the electrical stay within the price range i wanted to pay.
Description of Work: I had Jim Dickerson Plumbing wire my hot tub from the garage to my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$775

Angela P.
04/2014
5.0
plumbing, home remodeling
  + 0 more
So far so good! Jeff works quickly and gets the job done well. Took one afternoon for the rough-in. Will return on the next business day to complete before inspection. No hidden costs/ Agreed to estimated price for estimated work. Not the cheapest in town, but well worth the extra amount for a job well done.
Description of Work: Remodel. New 3/4 bath plumbing install. Removal and replacement if other plumbing and fittings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Barbara & Roger M.
04/2014
5.0
plumbing
  + -1 more
After reading the reviews on Angie's List, we decided to call Dickerson's Plumbing and Electrical. I called at 10:00 AM today and a plumber came to our house at noon. The service was extremely prompt. The contact person at the company was so helpful and pleasant. The plumber, Cyrus, was very professional and friendly. He explained everything that was going on. He did a great job. I told the main office that we had an Angie's List coupon and that was no problem at all. Total price is minus the $15 discount coupon. We would definitely call this company again in the future.
Description of Work: Adjusted valve in toilet since it wasn't flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

JAMES S.
03/2014
5.0
plumbing
  + -1 more
The installer Clayton was prompt, courteous and professional. He told me the disposal brand I chose was high-quality and identical to the brand their company uses when installing units in customer's homes. Clayton worked efficiently and happily answered any questions I had. Clayton was terrific, even using a broom and dustpan to clean up any residual debris after the installation was finished. Using an Angie's List coupon I had, he took $25.00 off the final invoice, with a net due of approximately $142.00. I have used the garbage disposal several times since being installed and it works flawlessly. Clayton is a dedicated employee of Jim Dickerson Plumbing and is a great representative of the company. I highly recommend this company; they do quality work at a reasonable cost and have conscientious employees.
Description of Work: Installed a garbage disposal unit. I purchased the unit myself from a big box hardware store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Electrical,
Heating and Air Conditioning,
Wells and Pumps,
Lighting,
Kitchen and Bath Remodeling,
Ceiling Fans,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Jim Dickerson Co Plumbing Electrical HVAC is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Jim Dickerson Co Plumbing Electrical HVAC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer free project estimates.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers eco-friendly accreditations.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer a senior discount.
Yes, Jim Dickerson Co Plumbing Electrical HVAC offers emergency services.
No, Jim Dickerson Co Plumbing Electrical HVAC does not offer warranties.
Jim Dickerson Co Plumbing Electrical HVAC offers the following services: All types of Plumbing, Electrical, and Heating & Air Conditioning services including: Water Heaters, Sinks/Faucets, Toilets, Ceiling fans, Lighting, Kitchens and Bathrooms, Heat Pumps, Gas Furnaces, Air Conditioners.
French drains, well work & solar systems.

Contact information

7832 Pence Rd, Charlotte, NC 28215

http://www.jim-dickerson.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM