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Improved Outlook Inc

Window Cleaning

About us

Improved Outlook has been a family owned and operated business for 30 years. Most of this time was in WI and in NY, but we have now relocated to Charlotte, and we bring our reputation and experience with us. We specialize in window cleaning, pressure-washing, gutter cleaning, and chandelier cleaning. As the business owner, I also do the work myself. This gives you peace of mind that you know exactly who is going to show up and be walking around your home all day. We love working in big, beautiful homes, and we cater to the customers that are looking for a reliable, trustworthy contractor whose focus is on doing the job the right way. We do not use poles and brushes to clean windows on houses, but take the time to use ladders and squeegees so that we can do a perfect job every time. Your satisfaction is our number one objective, and we are willing to do whatever it takes to leave you completely happy.

Business highlights

41 years of trusted experience
Family Owned & Operated

Services we offer

Residential Window Cleaning, Gutter Cleaning, Pressure-Washing, Chandelier/Light Fixture Cleaning, Commercial Window Cleaning, Hi-Rise Window Cleaning, & Snow Removal

Services we don't offer

Window Replacement

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 135 reviews

Dennis M.
03/2011
5.0
window cleaning
  + -1 more
showed up on time; did a meticulous job, gave us a fair price, cleaned up beautifully. very pleasant people as well.
Description of Work: cleaned all our windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Improved Outlook Inc
Thank you very much for such a nice report. We have enjoyed cleaning your windows and deck for several years now, and I swear I always gain a couple pounds in the process just from smelling the feast preparations that seem to be always underway. We'll look forward to seeing you soon.

SUSAN P.
02/2011
5.0
window cleaning
  + -1 more
Gabe came out, gave me a price and we settled on a date and time. Roman showed up on time and with in an hour, had all my windows sparkling.
Description of Work: They cleaned all my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Improved Outlook Inc
Thank you for giving us the opportunity to make your windows sparkle! We're glad we left a good impression by our professionalism and quality work, and hopefully we can work together again in the future.

Harvian R.
02/2011
5.0
window cleaning
  + -1 more
Gabe and his crew arrived on time and did the two-story job thoroughly and efficiently. They are reasonably priced, extremely reliable, and totally honest. I can leave my home comfortably while they are here. The windows were clear as glass!
Description of Work: Improved Outlook washed all of my windows, inside and out, as they do annually. Wish we could do it twice a year!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Improved Outlook Inc
Thank you Member for your great comments. Having clients like yourself that are satisfied and loyal is always our number 1 goal, and so I'm very glad that we have achieved that over the years. Thanks again.

Karen Z.
02/2011
5.0
window cleaning
  + -1 more
Excellent. This is the 3rd year I've used this company. The workers are efficient, friendly, and unintrusive.
Description of Work: Washed inside and out of windows - large home, expansive picture windows and many glass doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Improved Outlook Inc
Thank you Member for your loyalty and positive feedback. We always love the oportunity to work in your unique home and look out over the lake all day.

Eriks K.
12/2010
5.0
window cleaning
  + -1 more
The window cleaner did a thorough job on all of our windows. Was very careful to put everything back in its place. Was very professional, and arrived even before set time.
Description of Work: Cleaned windows inside and out, also some on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Improved Outlook Inc
Your home is always so well kept that it's a pleasure to put the finishing touch on it. And we appreciate you helping to move things off of the window sills. Thank you.

carole l W.
11/2010
5.0
window cleaning
  + -1 more
They were very polite, professional, and on task all morning. They were very respectful of my space, cautious, neat, and wore protective booties in the house to avoid tracking in dirt.
Description of Work: They washed windows inside and outside. They also did screen and storm exchange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Improved Outlook Inc
My father has cleaned your windows for many years, and I'm very glad to hear that we were able to match his lofty habits. Your home is a pleasure to work in, and I hope we can make a seemless transition.

Julie Q.
11/2010
5.0
gutter cleaning
  + -1 more
Great -- returned calls quickly, fit us into schedule as soon as possible, were in good communication. Well done.
Description of Work: Cleaned out gutters on our two-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Improved Outlook Inc
I'm glad you called us to take care of the gutters, and even more glad you we were able to leave such a good impression. It turned out to be a pretty easy job, and in the future I'm sure we can make it even more affordable.

ANNE G.
11/2010
5.0
window cleaning
  + -1 more
I was amazed at how quickly the 2 men got everything done. They were very professional and did a great job.
Description of Work: They washed the outside of all my windows, upstairs and downstairs, and the insides of 8 windows that had separate storm windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Improved Outlook Inc
We aim to amaze! Your windows were a piece of cake, and we hope that we can help you with them for years to come.

William M.
10/2010
5.0
window cleaning
  + -1 more
Excellent results as always. Have used this service for many years.
Description of Work: Window washing inside and out, 81 separate windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Improved Outlook Inc
Your house is one of my favorites to wash each year. It's filled with treasures from around the world in every corner which makes the job go quick. thank you.

Merry O.
10/2010
5.0
window cleaning
  + -1 more
They were very hard working and professional the entire day. The house looked beautiful when they were done and we will definitely use them again on a regular basis. Very happy with the overall experience.
Description of Work: We had the entire windows of a large colonial cleaned by this company, inside and out, both floors plus the screens. The owner was quick to get an estimate to us and scheduled the service to be performed within our limited time frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Response from Improved Outlook Inc
Thank you so much for your glowing report. Your house did require a lot of work, but iot did look beautiful as only a classic house can when it was done, and we look forward to coming back to maintain it's beauty.

James or Mary K.
09/2010
5.0
window cleaning
  + -1 more
Great. Mixup first day - one worker didn't show. Second day both arrived, did job promptly and with excellent quality.
Description of Work: Wash large second story windows including storm window removal and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Improved Outlook Inc
It was a pleasure. Those big storm windows are quite a project, so I'm glad we could relieve you of it.

Terri C.
08/2010
5.0
window cleaning
  + -1 more
Called the company. Came out for an estimate. A few weeks later Gabe called to see if we had decided and that was the same day that I had decided to call him. We set an appointment to have the windows done and they came and did them. Very professional, very clean and respectful of items in the house.
Description of Work: Inside and outside windows were washed. Screens were also washed. Any waterspotting was removed. Any glue on windows was removed. Sills were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$270

Response from Improved Outlook Inc
Thank you Member for giving us a chance to make your home sparkle. I hope you can work through your rehabilitation successfully. Hopefully an Improved Outlook will make it even easier.

Mary Kelley L.
08/2010
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
I contacted Gabe by email for an estimate and he returned my call the same day. He came to my house to estimate the job and the scheduling of the work went quickly. I was not home the day the services were performed, but I was pleased with the jobs done -- everything was neatly picked-up and the windows gleamed. The gentleman who performed the work even trimmed some branches from my silver maple tree in order to power wash my sunroom roof.
Description of Work: Improved Outlook provided a number of services at my home: gutter cleaning; installation of gutter foam; power washing of my concrete stoops and the roof of my sunroom; and, the cleaning (inside and outside) of my sunroom patio doors and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Improved Outlook Inc
Thank you Member for the oppurtunity to help you with some of the maintenance issues at your home. I'm glad that we could leave you with a job well done, and will definately take your suggestion into account. We look forward to working with you in the future at your lovely home.

Margaret B.
07/2010
5.0
window cleaning
  + -1 more
I was called back the same day I left a message and received the estimate the next week. It was very fair given the amount of cleaning to be done. Dan showed up on time as scheduled, was clearly an exceptional window washer and very careful of our walls and floors. I couldn't be more pleased!
Description of Work: We have a 1920's cream city brick house with many windows, storms and screens. Some of the windows were very dirty because of dust from our patio construction. All were washed inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Improved Outlook Inc
Thank you Member. We strive every day to find ways to improve and while your house proved to be a real challenge, we learned much from it. We hope that we will have another opprtunity to maintain the Improve Outlook that we worked so hard to achieve.

Michael A.
07/2010
5.0
window cleaning
  + -1 more
We dealt with the owner of the company and all of our interactions with him so far have been positive. We will be using him shortly.
Description of Work: We got a quote from Improved Outlook for indoor and outdoor window cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Improved Outlook Inc
I enjoyed meeting you both and getting a chance to work together. I hope that our work met your expectations completely. I had a bad start to the day by the time I came to clean your windows, but the day began getting better immediately.

Mark B.
07/2010
5.0
window cleaning
  + -1 more
Gabe was very helpful and hands on. Went right to work on taking glass out of windows before they were painted. We are very happy with final product. The two-man crew worked very hard and we were pleased. Will use again.
Description of Work: Had Improved Outlook clean the windows the same time we were getting house painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Improved Outlook Inc
I really enjoyed the opportunity to work with you and your lovely family in your home. Your daughters are all adorable, and it was a treat to overhear their excited planning for the upcoming family vacation. And I have a new favorite weatherman to watch.

Lois L.
06/2010
5.0
window cleaning
  + -1 more
Ernis arrived exactly on time, was very pleasant, and very professional. The work was done with care, but very efficiently.
Description of Work: They cleaned the windows in the house and garage inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Improved Outlook Inc
Thank you for taking the time to submit your feedback. Ernie had nothing but good things to say about working in your home, and efficient, careful work is exactly what we strive to be known for.

JANE H.
06/2010
5.0
window cleaning
  + -1 more
Improved Outlook really exceeded my expectations. They agreed to arrive early in the morning to clean the insides of windows before people arrived for work, keeping disruption to a minimum. Very thorough and professional. Their bid was competitive and they even power-washed all the screens...I didn't realize how dirty the screens were until I saw what the world looked like after they finished. Will defienetly use them again, and hire them for my home as well.
Description of Work: Cleaned windows on two large homes (converted to office space) on the east side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$715

Response from Improved Outlook Inc
We love hearing that we have not only met, but exceeded the expectations of our customers. Several of the employees at your office have either inquired or scheduled us to do work at their homes as well, and that is a great compliment. You were a pleasure to work with, and the hard work involved is well rewarded by your glowing satisfaction. We'll look forward to working with you again.

Charles B.
06/2010
5.0
gutter cleaning, window cleaning
  + 0 more
Estimate was the most reasonable of 3, and the service was as promised and professional. The job turned out to be bigger than estimated but Improved Outlook honored the original price. Really good work at a bargain price.
Description of Work: Total house window and gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Improved Outlook Inc
Welcome to Milwaukee! You had purchased such a unique home in a very unique neighborhood, and it was well past due for some attention. The age of the windows made it impossible to make them perfect, but a little bit of elbow grease went a long way, and I'm glad that you were pleased witht the result. I'm looking forward to seeing your beautiful home next year once you are all comfortably moved in.

Scott M.
06/2010
5.0
gutter cleaning, window cleaning
  + 0 more
Gabe came right on time, did his job, and put everything back where it was. For the sized of our home, and the number of windows, he was reasonably priced. He exceeded our expectations.
Description of Work: They took apart all of the windows and screens, and cleaned everything inside and out. Also, they cleaned our gutters. Our home is about 5500sq feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

Response from Improved Outlook Inc
Coming to clean your windows really is one of the highlights of the summer for me. I love the style, design, and location of the home you have made for your family, and it really is a pleasure to leave it looking so clean and bright inside. Cleaning everything thoroughly is quite a large job, but watching the lake sparkling in the back yard makes it all worth it.

Lauren D.
06/2010
5.0
window cleaning
  + -1 more
Zack and Ernie arrived half an hour early and were finished in about 2.25 hours. They did an excellent job, far better than the last people I had. I liked the professionalism of Gabe when he came to do an estimate. He was less about getting the job as about getting the job done and being confident that his guys would do just that. They did!
Description of Work: All windows inside and out were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Improved Outlook Inc
We will keep up the good work member, and I'm glad I was able to make a good first impression with you. We try to go the extra mile to leave all of our customers completely satisfied, and I'm glad we accomplished our goal. Thank you for your detailed report.

WILLIAM W.
06/2010
5.0
window cleaning
  + -1 more
Everything was first rate. We will use Improved Outlook again. We can recommend them without reservation.
Description of Work: The owner visited our home before making an estimate. Other companies did not do this. On the day of cleaning, the two person crew arrived on time along with the owner. They quickly assessed the needs and got to work. The crew was efficient, clean, quiet and most capable. We are very happy with the results. These are professionals who take their work seriously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Response from Improved Outlook Inc
Thank you very much members for your glowing report. You have a beautiful classic home, which always provides unique challenges and unique rewards. We'll look forward to working with you again soon.

John and Holly B.
06/2010
5.0
window cleaning
  + -1 more
Zach and Ernie had great attention to detail were very pleasant. Seemed reasonably priced and would hire them again.
Description of Work: Cleaned inside and outside windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Response from Improved Outlook Inc
We're very glad that we were able to leave you with good impressions. Good customers like your family are valuable to us, and we hope that we will work together again soon.

George B.
05/2010
5.0
window cleaning
  + -1 more
They were wonderful and we'll use them again. My windows have never been so clean. It was awesome. I talked to the owner and he came by the next day. It's a family business. They did a great job
Description of Work: They cleaned about 60 windows on a two story house. It's leaded class and they did both inside and out. They gave us an estimate and took all of the storm shutters out, all wooden ones which were very heavy. They washed both sides of those and washed the inside of the interior window and they put screens in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Response from Improved Outlook Inc
It was a pleasure to make your beautiful old windows look new again. Thank you.

GILBERT P.
05/2010
5.0
gutter cleaning, window cleaning
  + 0 more
I've used Improved Outlook for a number of years. Gabe is very responsive to phone calls and is very professional. He does a great job and if there ever was a concern on my part if something wasn't done to my satisfaction or a snafu on my list of projects (I leave a note of what's to be done) Gabe comes back immediately to discuss/remedy the situation. Gabe is great at sending out reminder cards at the start of the spring and fall seasons. I don't always do all the windows inside and out and Gabe is fine with what it is I want to do each season.
Description of Work: Washed exterior windows. Took down some storm windows and replaced with screens. Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Improved Outlook Inc
you've been a great contact over the years, and we really appreciate your recommendations to many of your residential cleaning clients. Many of them have become loyal customers of ours as well.

Contact information

6701 Pine Lake Ln, Charlotte, NC 28227

https://www.improvedoutlookinc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning

FAQ

Improved Outlook Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Improved Outlook Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Improved Outlook Inc offers free project estimates.
Yes, Improved Outlook Inc offers eco-friendly accreditations.
No, Improved Outlook Inc does not offer a senior discount.
No, Improved Outlook Inc does not offer emergency services.
No, Improved Outlook Inc does not offer warranties.
Improved Outlook Inc offers the following services: Residential Window Cleaning, Gutter Cleaning, Pressure-Washing, Chandelier/Light Fixture Cleaning, Commercial Window Cleaning, Hi-Rise Window Cleaning, & Snow Removal
Window Replacement

Contact information

6701 Pine Lake Ln, Charlotte, NC 28227

https://www.improvedoutlookinc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM