Grout & Cleaning Services

ceramic tile installer, floor cleaner

About us

Grout & Tile Cleaning Services, Inc., specializes in complete tile and grout maintenance and care. We diagnose problem situations and provide prompt service. We take special pride in the craftsmanship we have- a fact you will notice immediately in the attitude and integrity we bring to your project.

Business highlights

24 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6219 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 76-100 of 219 reviews

Adam W.
06/2021
5.0
A+. Sam was prompt ; and provided a great quality service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
05/2021
5.0
Excellent work, very clean, knowledgeable, and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$370

Tim C.
05/2021
0.5
Do not use this company. Very friendly with quick follow-up when they are quoting, but for any issues, they will not return phone calls or text messages. The contractor cracked one of my tiles during the grout replacement. I raised the issue and sent pictures, but the contractor refuses to contact me to resolve it even after multiple calls and text messages. Warranty is only as good as the company backing it. For your own sake, please look elsewhere.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Richard W.
05/2021
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Renee Y.
05/2021
5.0
They were really great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sonali S.
05/2021
5.0
Sam was great and quick on re-grouting my bathroom tile and my shower tile! I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John P.
04/2021
1.0
Beware, does not return calls after job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Joyce M.
04/2021
4.5
I had been so disappointed in the workmanship of the previous shower installation. I contacted Sam and he was very professional, explained what he could do, gave me a quote immediately, set a date and time. He was prompt, did a marvelous job and made me a very happy customer. I highly recommend Sam . My only regret is that I did not find him sooner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kenneth h.
04/2021
4.0
My family was very please with the work completed at our home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

Rosemary S.
03/2021
5.0
Sam was super professional, prompt, and friendly. He did an amazing job and a great price. So much so that my friend who was here at the time took him Back to his house and he refinished his master bath right after. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Denise Y.
03/2021
5.0
Iâ m so happy with the quality of the work Sam did. He was extremely responsive s worked quickly and quietly to accomplish regrouting my master bathroom shower and floors. His pricing was also very reasonable. I highly recommend Sam and his work. Heâ s a grout pro!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$355

Susan R.
03/2021
5.0
We were very impressed with Sam and appreciated his knowledge and an outstanding level of service. He responded quickly with a quote and prompt scheduling of our project. We are very pleased with the end result and highly recommend Grout and Cleaning Services. Thank you, Sam!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$470

Anthony G.
03/2021
5.0
Sam came out and gave me an estimate and performed the work all in the same day. He did a great job of cleaning up as well as explaining the repair process. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole S.
12/2020
4.5
Did a good job, was able to complete the job quickly

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mark S.
10/2020
5.0
Sam was ontime and completed the job in quote timeframe....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leena P.
10/2020
5.0
Sam came within an hour of us calling him and he completed the job the same day. We were impressed with how much he educated us on the problem and fixed it quickly He cleaned the area after he regrouted our shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Pia M.
10/2020
5.0
Samuel did an excellent job replacing broken ceramic tile flooring in my kitchen. He was prompt, thorough, and he cleared the area very well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$285

Heather P.
09/2020
4.5
Sam called me quickly after requesting a quote on HA and came the next day for an estimate. We were looking for our shower to be cleaned up and resealed where the shower floor meets the tile. He offered to do the full re-grouting for a discounted add on. We booked him to come today and we decided to just stick to the cleaning and re-sealing instead of the full removal and re-grout on the shower. So far, the job looks amazing and our shower looks so much better. He was quick and efficient and the job looks great so far! He also had a recommendation for cleaning products to use to maintain it, which I appreciated. The only 4 start part was that I tried to call the day before our appointment to postpone the re-grouting and did not receive a call back. We were able to sort it out in person when he arrived and adjusted on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$195

Gwen G.
09/2020
4.5
Good job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Regina S.
08/2020
5.0
Sam came by very quickly and explained what he was proposing to do; we used the on-the-spot discount and are pleased with the result. We ll need to monitor the long-term effect; he gave us 12 months warranty on his work; would definitely recommend him

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jorjanne M.
07/2020
5.0
I got an in-home quote the same day as my inquiry. Scheduled the work to clean and replace the grout in the master bathroom shower within 3 days. Sam did an exceptional job. The bathroom looks brand new! He re-caulked where the tile flooring met the molding at no extra charge. Cleaned everything up afterward. I never expected to get such great service and expertise at such a reasonable price. It looks beautiful. No one would ever guess it s a 30 year old shower!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stan T.
07/2020
5.0
Good experience. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shaina B.
06/2020
5.0
Sam was wonderful to interact with and informative. He came in and repaired a project we botched and did it quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$590

Cathy J.
06/2020
5.0
Very professional, was on time as promised for quote and repair. Very satisfied with workmanship and clean up. Highly satisfied and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

8305 Paces Oaks Blvd, Charlotte, NC 28213


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Grout & Cleaning Services accepts the following forms of payment: CreditCard
Yes, Grout & Cleaning Services offers free project estimates.
No, Grout & Cleaning Services does not offer eco-friendly accreditations.
No, Grout & Cleaning Services does not offer a senior discount.
No, Grout & Cleaning Services does not offer emergency services.
No, Grout & Cleaning Services does not offer warranties.

Contact information

8305 Paces Oaks Blvd, Charlotte, NC 28213


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed