Grout & Cleaning Services

ceramic tile installer, floor cleaner

About us

Grout & Tile Cleaning Services, Inc., specializes in complete tile and grout maintenance and care. We diagnose problem situations and provide prompt service. We take special pride in the craftsmanship we have- a fact you will notice immediately in the attitude and integrity we bring to your project.

Business highlights

24 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6219 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 101-125 of 219 reviews

Edward R.
04/2020
0.5
I took pictures and archived them in a social media post to support a possible future lawsuit. I WOULD NOT HIRE HIM.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.5


Pamela E.
03/2020
2.0
Be careful what you ask for. If you are looking for regrouting you will not get it. He grouts over your old grout so that after the first shower everything lifts off of the tile. Never came back to fix it. Said he would, said he d call but nothing.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Colleen O.
03/2020
5.0
So pleased they saved my shower and kitchen floor from having to be replaced. Cleaning is a breeze now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

William G.
02/2020
5.0
Sam was very patient in answering my questions and explaining in detail how he would complete the repair of grouting for my shower. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bransby B.
02/2020
5.0
Awesome experience. I highly recommend using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David G.
02/2020
5.0
He was on time, nice guy to speak with. Perfect workmanship. Left everything clean. I would hire him again and highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William L.
01/2020
5.0
Did job well & on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason W.
01/2020
5.0
Sam responded to our request right away and came for a free estimate the same night. He worked around our schedule and got the job done the next day. It looks like a brand new bathroom now and I would recommend Sam and his company for any project you need done. So glad I decided to work with Sam and a reliable, trustworthy company for this bathroom and kitchen refresh. 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aiesha P.
01/2020
2.0
The quality of his work is not what work that was promised. Aslo the last row of tile there is a crack across the seem in the shower.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0


Gary N.
12/2019
2.0
Once the ceramic floor dried. Missing various grout. Could not provide an invoice. Was told they would email their invoices. Company was to replace any grout missing and seal flooring.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
3.0


Tom S.
11/2019
4.0
Did an adequate job but hoped the grout would have been lighter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

kevin b.
11/2019
5.0
quick ,clean reasonable price and good quality work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Rodney A.
10/2019
0.5
Vendor (Sam) promised it would look new and tub which showed a large chip would also look brand new (does where his words). Came and did job while I was out of town and I left payment for him. When I saw job, grout was layed think and inconsistent. Looks like what an amateur would do, tub repair looks like liquid paper was brushed over. You can still see the chip underneath and you can feel the chemical he put over (just like liquid paper). I called him the 1st time so I can meet with him and he took a couple of days to answer and I received a miss call, didn t leave a message, after I contacted him he set an appt for a Friday the 18th at 5:30 and never showed. I contacted him again and asked him for a date/time and he set it for Monday (10/21) and never showed again. I received a text at 1:46am on Tuesday apologizing, I should have never left payment and made him wait till I came back and inspect but you expect people to at least meet with you and have the decency to show up at appt. Gave him 2 opportunities and he never showed. DO NOT USE HIS SERVICES - THEIR WORK IS SHODDY AND LOOKS LIKE AN AMATEUR BUT THEN HE DOES NOT MEET HIS RESPONSIBILITIES

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Joseph G.
10/2019
5.0
Great service! Contacted me quickly, excellent workmanship and completed the same day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter V.
10/2019
5.0
Mr. Sam is a gentleman, a experienced craftsman, and at a reasonable price. I would highly recommend Mr. Sam!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Franz R.
09/2019
5.0
The man was even able to get a missing tile within less than an hour

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn K.
09/2019
5.0
He was the only one to respond. He was fast and good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JoePat R.
09/2019
5.0
Nice, friendly and fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph K.
08/2019
5.0
Sam took care of cleaning and sealing grout in our new construction home. He was professional and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ram M.
08/2019
5.0
Samuel did excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chemise W.
08/2019
5.0
Sam was terrific! He was able to remove and reinstall tile during to a dishwasher install. He is very dependable and has great follow up! I would recommend his services and definitely use him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

April B.
07/2019
5.0
We had some grout replaced on our tile bathroom floor. He did a great job and was polite and friendly..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric B.
07/2019
5.0
Mr. Sam communicated very well and explained process... the results were PRO! Very happy and would recommend this Co. And Mr. Sam for their performance, price and customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

8305 Paces Oaks Blvd, Charlotte, NC 28213


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Grout & Cleaning Services accepts the following forms of payment: CreditCard
Yes, Grout & Cleaning Services offers free project estimates.
No, Grout & Cleaning Services does not offer eco-friendly accreditations.
No, Grout & Cleaning Services does not offer a senior discount.
No, Grout & Cleaning Services does not offer emergency services.
No, Grout & Cleaning Services does not offer warranties.

Contact information

8305 Paces Oaks Blvd, Charlotte, NC 28213


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed