Footprints Floors of Charlotte

They were professional on every level and left my house clean and even came back to help me get my rugs back in place. My floors look great.

Footprints Floors was reliable, neat and clean.

Eric was my installer and he was so good at his job! He was really fast and the work was high quality. I recommend them highly and if I have any flooring needs in the future, I will definitely call Footprints Floors!

Very professional. Good communication re timing of arrival.

Company staff (phone) and employees (tile layer) were great. Did an amazing job in less than 4 hours total. Our shower tile looks absolutely amazing and would highly recommend

Great company. Excellent communication and quick turnaround. My restored wood floors look incredible.

Footprints did a great job. My floor looks wonderful! I highly recommend them.

We have a remodeling business and have worked with many different contractors. Without question Footprints Is top notch. Very easy to work with, reliable and fair priced. We will use them for future projects.

The whole process with Footprints was extremely smooth. It took less than a month from first contact to completion of project. Estimated installation timeline was right on. Pricing was great compared to alternatives. The one problem (scratch on floor near fridge) was identified and remedied by the install team before I noticed.

Todd Park was wonderful to work with...he went out of his way to fit us in after we had to fire the person we had previously hired to refinish our hardwood floors. They did a fabulous job on the floor and it looks wonderful. We had one little issue that we had to call them back to take care of and they sent someone out the next day and corrected it to our satisfaction. I would highly recommend using Footprints if you are looking to refinish your floors. I would definitely use them again. I find it very frustrating when working with contractors, but could not have been more pleased with Footprints Floors. We hold contractors to a high standard, so this speaks volumes to the work performed by Footprints.

They were great to work with and very friendly and professional.

Did a great job, arrived on time & no added costs! Very happy with this company!

Footprints did a great job and cost me significantly less than what I was quoted by another place. The guy who did the initial measurement goofed up but when the tiling guys got there the first day they handled it with ease. Footprints communicated every step of the way and accommodated everything, even when we ran into a project slow down. The did a great job at making me feel comfortable and informed!

VERY QUICK & NEAT

Derrick did a fabulous job on the installation and the rest of the team was very responsive to our questions. We also had stone backsplash installed in the kitchen and bathrooms and could not be happier!

You can not go wrong. Everything as promised. On time, great workmanship, not one flaw in the process. I would highly recommend.

There's just too many issue with the floors to rate Footprints better. There's several boards that should not have been used due to damage, at least 5 boards don't even make it to the wall, that we easily see gaps under the molding. We have hundreds of spaces between boards and where the short ends but up to each other, with VERY noticeable gaps. The guy said not to worry because summer would bring humidity. Mind you, our house has humidifiers that were at 35% when they were installing in January. Also, make sure you have a 220V outlet for the sander...if not, you'll need to add. I was fortunate enough to get into a car accident because they didn't realize we didn't have the connection when they quoted the job; which meant I needed to stop everything to take care of it...car totaled. We had to clean-up stains on walls, not terrible. Another interesting note, the stain didn't look correct to me when they finished, which was proven when we had to fill some damage and it didn't match with what I selected. If this isn't enough reason to go elsewhere, best of luck to you. Oh, and you bet he asked me to give Footprints 5 stars (face palm)

The floors turned out great, however the installers were extremely careless around the house. The walls took a beating and there are sections that needed repaired and/or painted. They also had to replace a light switch that was broken during installation. If you have a nice house, I would suggest keeping a close eye on the laborers during installation.