Excel Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

We are a detailed driven cleaning service that strives to satisfy our customers! We have been servicing the area since February 2007. We have an A rating with the BBB. We currently have 6 employees and continuing to grow. With our service we have a satisfaction gauratee clause that we will always stick to!

Business highlights

19 years of trusted experience
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

General House hold cleaning, windows, Move In & Out, laundry & ironing service, carpet cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5478 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 401-425 of 478 reviews

Sally B.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep cleaning in preparation for a wedding in a home that had not been lived in for several years--lots of spider webs, dust, general dirt. The cleaning crew worked steadily and did a great job bringing the house back to it's previous state!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jeff S.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kevin B.
10/2014
5.0
house cleaning
  + -1 more
.
Description of Work: House cleaning. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne M.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Three service providers arrived in shifts and left in shifts. The did a thorough job and worked well together. Any details that I mentioned were addressed by them, although there were only one or two items that they were not already on top of. As mentioned in the deal, this was a deep cleaning. It helped me out ver much as I was recovering from foot surgery and limited in getting around a badly needed house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Sherry C.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

John F.
09/2014
5.0
house cleaning
  + -1 more
.
Description of Work: Excel cleaned my house fully and well. They even tightened a fluorescent bulb in my closet!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Willow R.
09/2014
5.0
house cleaning
  + -1 more
.
Description of Work: They will concentrate on any area you choose. I chose the baseboards, doors, molding, etc. |They are very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jerry A.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: We were very pleased with their work. They worked steadily and thoroughly and did a great job. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kelly H.
09/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: Took 3 days to get back to me to setup an appt-Angie's List sent an email asking if they had responded yet and when I said no, they must have pushed them to do so. My house was due to go on the market 9/8 - agreed on an appt for 9/5 to do a deep clean and asked for windows/baseboards & doors to be cleaned and when I came home that day, my master bathroom was cleaned & nothing else but a message on my phone that they could not get everything and would need to come back that Monday, 9/8 to finish - so that pushed my house going on the market off a day. Came home Monday to find bathrooms were done, and 1/2 of my kitchen floor was mopped with some kind of sticky substance. Other than that you could not tell anyone was even there-not to mention, no windows washed, no baseboards or doors wiped down - I have no idea just what was done other than the bathroom tubs/toilets. Got another message saying they ran out of time and if I wanted to pay extra they would come out and finish - this was for 4 hours of deep clean but really only the bathrooms were cleaned and 1/2 my kitchen floor had to be re-mopped to get that sticky substance off. I don't know if they were just overwhelmed by then number of jobs that had to do, but their response time was frustrating and the job itself was not done. If they told me they didn't do windows/baseboards I would have understood, but $199 for cleaning my bathrooms was a rip off. I truly could not tell you what else they did in my house, so therefore, I would not ask for their services again.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0

$199

gordon O.
09/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Deep cleaning. they did a good job for what they did. I think there was some misunderstanding as to how much they would actually be able to do but it wasn't really their fault. The house was in pretty bad shape and They just couldn't get as much done as we'd hoped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Brent S.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harsha S.
09/2014
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$150

Perry B.
09/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Zac C.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Deep cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori T.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jackie R.
09/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Virginia W.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Thorough cleaning. Including all blinds. Very polite and professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Suzanne M.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a very thorough cleaning and were very punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

William P.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Carmen was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin D.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Team did an outstanding job cleaning wood flooring, bathrooms, countertops and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

David & Rebecca B.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Heavy cleaning special

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Judy G.
08/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Sarah R.
08/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Edward H.
08/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Wayne R.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: It is a husband and wife team. They asked what I wanted done. I explained I needed all the baseboards and window sills cleaned. They got the majority of them. They were here 4 hours and my house was clean. They did not make beds though. S9 I did that. They might have if I asked but I thought since the clean sheets were on the bed that they would. Nice couple and hard workers. Just make sure you communicate well with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

6624 Hawksnest Dr, Charlotte, NC 28269

http://xcelcleaningservice.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Home and Garage Organization

FAQ

Excel Cleaning Service is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Saturday: Closed

Excel Cleaning Service accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Excel Cleaning Service offers free project estimates.
No, Excel Cleaning Service does not offer eco-friendly accreditations.
No, Excel Cleaning Service does not offer a senior discount.
Yes, Excel Cleaning Service offers emergency services.
Yes, Excel Cleaning Service offers warranties.
Excel Cleaning Service offers the following services: General House hold cleaning, windows, Move In & Out, laundry & ironing service, carpet cleaning

Contact information

6624 Hawksnest Dr, Charlotte, NC 28269

http://xcelcleaningservice.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM
Saturday:
Closed