E. R. Plumbing Services

THEY WERE VERY PROFESSIONAL ON THE PHONE AND ALSO ON THE JOB. GAVE A PRICE ON THE SPOT AND SHOWED UP TO DO THE JOB ON TIME. I WOULD DEFINITELY USE THEM AGAIN!

THE REPRESENTATIVE WALKED IN AND IMMEDIATELY OFFERED ME A SERVICE CONTRACT AND QUOTED ME A PRICE FOR IT. THIS WAS BEFORE HE EVEN LOOKED AT MY PROBLEM. HE WAS VERY PROFESSIONAL AND TOOK OFF HIS SHOES TO ENTER MY HOME, WHICH I LIKED. THE PRICE WAS VERY HIGH AND HE SAID I WOULD NEED TO GET MY OWN PARTS FOR THE JOB OR THEY WOULD CHARGE ME 50% MARKUP ON THE PART IF IT WAS UNDER $100.00

THEY CAME AND SNAKED THE LINE TO THE STREET. THE PLUMBER SAID THAT WE HAD ROOTS IN OUR LINE, BUT HE CLEANED OUT A GOOD BIT AND HE PUT IN A ROOT RETARDANT,($49.00). THE NEXT NIGHT THE LINE BACKED UP AGAIN, HE CAME OUT AGAIN AND SAID HE COULD FIX IT FOR $900.00, AND THAT WE COULD MAKE PAYMENTS. WE DECLINED AND HAD ANOTHER COMPANY COME OUT AND SNAKE THE LINE AND HAVE BEEN FINE EVER SINCE. THE PLUMBER WAS NICE, BUT HE WAS A TALKER. THE SECOND NIGHT I WASN'T HOME WHEN THEY FIRST ARRIVED, BUT BY THE TIME I GOT HOME THEY HAD MY WIFE FREAKED OUT ABOUT THE PROBLEM. WHEN THEY LEFT FOR GOOD, WE WERE OUT $500 PLUS AND STILL HAD NO USE OF OUR SEWER LINE.

WHEN I CALLED AT NIGHT THEY WERE HERE IN 20 MINUTES. TERRY TENTATIVELY DIAGNOSED A WATER MAIN BREAK. I CHECKED WITH CHARLOTTE'S WATER OFFICIALS WHO SAID THE REPONSIBILITY FOR REPAIR WAS OURS NOT THEIRS. DAVE PARKER, THE OWNER, WAS HERE ON THE JOB THE FIRST THING THE NEXT DAY. HE HAD ARRANGED FOR A PAVEMENT CUTTER AND A HUGE BACK-HOE, AND STARTED WORK PROMPTLY. THE LEAK TURNED OUT TO BE 7' UNDER GROUND SO A HOLE 10'X 10' WAS DUG TO GET AT THE LEAK. DAVE ARRANGED FOR A DUMP TRUCK TO HAUL AWAY MUCK AND TO HAUL IN DIRT TO REFILL THE HOLE AFTER THE REPAIR WAS MADE. HE ALSO ARRANGED FOR AN ASPHALT PAVING COMPANY TO RE-PAVE OUR STREET AFTER THE HOLE WAS FILLED WITH DIRT. HE ALSO HELPED OBTAIN A STREET WASHING SERVICE TO CLEAN UP THE AREA AFTER THE ASPHALT PEOPLE LEFT. I WAS IMPRESSED WITH THE SPEED, THE PROFESSIONALISM, AND THE HELPFUL ATTITUDE OF ALL THE EMPLOYEES. I RECOMMEND THIS COMPANY FOR ANY AND ALL PLUMBING JOBS.

THE TOILETS NOW WORK GREAT!! IT TAKES NO TIME FOR THE TOILETS TO FILL UP, NO MORE RUNNING TOILETS. THE WATER PRESSURE IN THE HOUSE WAS LOW AND WAS A CONCERN. OUR REP FOUND THE PROBLEM WHICH WAS THE MAIN VALVE THAT REGULATES THE PRESSURE. FIRST HE THOUGHT IT WAS BROKEN, BUT IT JUST NEEDED TO BE RAISED TO THE PROPER LEVEL. NOW OUR WATER LEVELS ARE AWESOME!! ALSO REPLACE A NEW KITCHEN FAUCET. GREAT SERVICE. THE BEST THING IS THAT THEY SHOWED UP. IT SEEMS LIKE YOU CAN MAKE A TON OF CALLS TO PLUMBERS AND THEY QUOTE YOU A BALLPARK OF THE PRICE & WHEN THEY WILL SHOW UP FOR THE APPT BUT THEY NEVER SHOW UP. PARKER IS A LITTLE ON THE HIGH SIDE ABOUT 15% MAYBE. YOU FEEL GOOD THAT THE SERVICES ARE DONE RIGHT, YOU GET WHAT YOU PAY FOR THE BOTTOM LINE IS THAT THEY SHOW, EXPLAIN THEMSELVES VERY PROFESSIONAL & GREAT CUSTOMER SERVICE ON THE PHONE. WOULD HIGHLY RECOMMEND PARKER, THEY WILL DO YOU RIGHT.

DAVE WAS EXCELLENT IN HIS PROFESSIONALISM AND WORK. I WILL USE PARKER PLUMBING AGAIN IN THE FUTURE.

A LITTLE PRICEY BUT A BETTER ATTITUDE THAN OTHERS I CALLED. WHEN WE SCHEDULED I WAS TOLD THEY WOULD SEND 2 MEN, ONLY ONE CAME SO IT TOOK OVER 3 HRS INSTEAD OF THE 2 HRS I HAD PLANNED ON. GOOD JOB THOUGH. PARKER HAD TO RE-SCHEDULE DUE TO A COLD SNAP AND SOME FROZEN PIPES (OTHER FOLKS-NOT OURS) AND THEY WORKED WITH ME TO GET THE LOGS IN BEFORE A NEW YEARS EVE PARTY AT OUR HOUSE. I WAS IMPRESSED THAT THE MAN PUT CLOTH 'FOOTIES' ON EVERY TIME HE WENT DOWN IN THE BASEMENT AND TOOK THEM OFF WHEN HE CAME UP, SO HE DIDN'T TRACK DIRT INTO THE CARPETS. I WILL DEFINITELY USE PARKER AGAIN!

GREAT JOB AND OWNER DID WORK HIMSELF. I WAS IMPRESSED WITH THE COMPANY.

THEY WERE VERY THROUGH AND DID A GOOD JOB.

THEY WERE COURTEOUS AND ON TIME. SHOWED ME WHAT A NEW ROD WAS SUPPOSED TO LOOK LIKE AND HOW OURS LOOKED. DID A VERY THROUGH JOB. THEY OFFER A DIAMOND CLUB PLAN WHICH IS $7.95 A MONTH AND WILL DO A TOTAL PLUMBING INSPECTION. FELT VERY CONFIDENT WITH THE COMPANY.

PRICE QUOTE WAS HALF OF WHAT OTHER COMPANIES QUOTED. ONLY PROBLEM I HAD WAS THEY SAID THEY WOULD BE THERE AT 8 ON MONDAY, BUT AT 8 ON MONDAY THEY CALLED AND SAID THEY WOULD NEED TO COME ON TUESDAY. HOWEVER, THEY DID SHOW UP ON TIME TUESDAY AND DID THE WORK IN NO TIME.

GAVE PRICE QUOTE ON OUTSIDE SPIGOT. WE QUESTIONED THE AMOUNT. SAID HE WOULD CHECK WITH THE BOSS. CALLED BOSS THEN WENT RIGHT TO WORK ON SPIGOT WITHOUT CHECKING WITH US FIRST. ENDED UP NOT CHARGING FOR THIS WORK AFTER ALL. BELIEVE COST FOR REMOVING CORRODED HOT WATER HOSE WAS RIDICULOUS.

I BELIEVE THEIR PRICE IS FAIR; HOWEVER, ON THE FIRST VISIT, THE SERVICE REPRESENTATIVE DID NOT CREDIT THE SERVICE FEE AS WAS PROMISED FOR MENTIONING ANGIE'S LIST WHEN I CALLED FOR SERVICE.

THEY WERE COMMITTED TO KEEPING MY HOUSE CLEAN AS THEY COMPLETED THEIR JOB.

MY HUSBAND WANTS THEM TO DO THE PIPE WORK BECAUSE OF THE REASONABLE PRICE QUOTE. THEY WILL BE HERE ON 7/14. I HOPE ALL GOES WELL, BECAUSE THEY DID NOT RETURN MY HUSBAND'S PHONE CALLS ABOUT THE DRAIN CLEANER THAT DIDN'T WORK.

THOUGH IT WAS A HOLIDAY, PARKER PLUMBING HAD A REP ON CALL WHO HAD THE ON-CALL PLUMBER (JASON) CALL US WITHIN 15 MINUTES. HE WAS AT OUR HOUSE AN HOUR LATER AND THE PROBLEM WAS COMPLETELY FIXED AN HOUR AND A HALF AFTER THAT. WE THOUGHT OUR JULY 4 HOLIDAY WAS RUINED WHEN THE ERUPTION HAPPENED, BUT WE WERE BACK TO 'BUSINESS AS USUAL' BY ABOUT 1:00PM! AMAZING!

SERVICE REQUESTS LOGGED AFTER 3:30 PM COST AN ADDITIONAL $99 CHARGE, BUT COMPANY DOES OFFER A MAINTENANCE TYPE AGREEMENT THAT GIVES A 25% DISCOUNT.

THEY WERE GREAT. THEY FOLLOWED UP TWO HOURS LATER TO MAKE SURE I MADE OUT OKAY. IT REALLY WORKED!

DECENT WORK, BUT DIDNT GIVE ME ANY INFORMATION ABOUT WHAT THEY WERE CHARGING, AND I FELT THE COST WAS FAR TOO HIGH

VERY GOOD SERVICE! HELPED WITH A LARGE REMODEL PROJECT, MADE US FEEL LIKE WE WERE A PRIORITY. VERY PERSONAL, PUNCTUAL AND PROFESSIONAL.

WE THOUGHT WE SMELLED A GAS LEAK, AND AFTER CALLING, THEY RESPONDED IMMEDIATELY. EVEN THOUGH THEY WERE QUITE BUSY, THEY ARRIVED WITHIN TWO HOURS! WE COULDNT ASK FOR ANYTHING MORE.

THEY WERE VERY GOOD AND EASY TO GET A HOLD OF. WE WERE VERY SATISFIED WITH THEIR WORK. WHEN WE CALLED I TALKED TO A PERSON, NOT A RECORDING. THE SECRETARY WAS VERY CONGENIAL AND HELPFUL.

PRICE SEEMED TOO HIGH, BUT SERVICE WAS VERY GOOD.

THEY ARE PROBABLY MORE EXPENSIVE THAN MOST COMPANIES, BUT THEY REALLY KNOW WHAT THEY ARE DOING. THEIR STAFF ON THE PHONE IS SUPERIOR AS WELL. VERY IMPRESSIVE STAFF AND WONDERFUL EXPERIENCE.

I WAS EXTREMELY DISAPPOINTED WITH PARKER PLUMBING. WE CALLED THEM TO FIX A CLOG IN OUR KITCHEN SINK. DAVE CAME OUT AND ALLEGEDLY FIXED THE CLOG BUT 2 WEEKS LATER WE HAD THE SAME PROBLEM. THE SECOND PLUMBER WE CALLED GENUINELY FIXED THE CLOG AND REMOVED A LARGE SPRIG OF ROSEMARY WHICH HAD TO HAVE BEEN IN THE SINK TRAP WHEN DAVE WAS THERE BECAUSE I HAVE NOT USED ROSEMARY BETWEEN DAVE''S VISIT AND THE SECOND PLUMBER''S VISIT. DAVE ALSO SOLD US ''ADD ON'' WORK THAT WAS PROBABLY UNNECESSARY. HE CHARGED US $180 FOR LESS THAN 45 MINUTES WORK AND DIDN''T EVEN FIX THE PROBLEM.