About us
Deckscapes, Charlotte’s premier custom deck and screen porch builder, invites you to spend more of your time outside. Your exclusive Deckscapes project will be designed to meet your individual needs, with strict attention to details and professional follow-through. Locally owned & operated. in Charlotte for over 23 years. Custom craftsmanship at affordable prices. Experts in custom decks, screen porches and pergolas, and hardscapes. Also specializing in outdoor rooms, patios, fireplaces, gazebos, privacy screens, handicap-accessible ramp, Upgrade your deck to a screen porch. Free estimates - Get a free estimate for your deck or screen porch today. Warranty on craftsmanship, as well as manufacturers' warranties.
Business highlights
Family owned & operated
30 years of experience
Services we offer
Residential, commercial decks & porches, arbors, gazebos, privacy, lattice screens, pool, fences, landings, stoops & handicap ramps.
Services we don't offer
Ask for details.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
Reviews
4.849 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 0% | ||
| 6% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 49 reviews
Thor T.
Jul 2023
Deck and Porch Service
13 years ago Deckscapes built us a 14x18 foot screened porch which we have enjoyed immensely over the years and have received so many compliments on. They did a magnificent job but after 13 years it was ready to be freshened up. Although they were not the least expensive, we went with Deckscapes based on how pleased we were with the initial build. We had them put in new screens, new screen caps, a new screen door and fresh paint on everything. They did an incredible job and we could not be happier. The porch looks brand new and every member of the Deckscapes team did an outstanding job. What amazed me and my wife was that all of the team members were the same people who originally built our porch 13 years ago. What a tribute to Mick and his team to stay together for this long! Mick, Mike, Rebecca, Tony, Hecter, Jesus and all their helpers were the best in every aspect. If you are looking for a deck or screened porch go with Deckscapes. There is no one better!!! Period..... Thor T.
Raja S.
Oct 2021
Deck and Porch Service
The Deckscape crew, end-to-end were outstanding. Mike was super responsive and was very transparent through the entire process.
Tommy C.
Mar 2020
Deck and Porch Service
Project went pretty well, but highly recommend you get all work to be done very clearly spelled out in writing for your exacting wants and expectations to avoid any confusions and possible issues. They will continually use the signed agreement to comply with what they do.
Matt T.
Sep 2019
Deck and Porch Service
Deckscapes installed a new porch including EZVue vinyl windows, stacked stone fireplace, tiled floor and exterior Trex decking. The project looks great and we are very pleased with the craftsmanship of the project.
Tommy C.
Sep 2019
Deck and Porch Service
Deckscapes did a great job on our project and we are highly pleased. On top of giving high quality workmanship and using quality materials, we have been exceptionally happy with their warranty service and commitment to keep us happy now and for years to come! We recommend them!!
Vilay P.
Aug 2019
Deck and Porch Service
Everything went great and everyone at Deckscapes was easy to work with and very responsive. Would definitely hire again in the future.
Ross A.
Aug 2019
Deck and Porch Service, Fireplace Service + 2 more
It was originally going to take 4-6 weeks to complete. We ended up changing a couple things after the start of construction, had weather delays, inspection delays, product delays so it took closer to 11 weeks to complete. Communication was great overall. We were kept informed. The end product looks amazing and we are completely satisfied. Great job and I highly recommend!
Vernon B.
Aug 2019
Deck and Porch Service
Deckscapes did wonderful job with our deck renovation. From start to finish Chip and Mike were very good at planning and completing the project.
Zev K.
Jul 2019
Deck and Porch Service
They responded to my request on here almost immediately and the told me they could schedule an estimate mid-October. It’s July. If it takes 3 months to schedule an estimate they must be too busy for my job. As for the person that called, that’s the most important part. Complete arrogance and disinterest is the only way to describe her. When she said October for the estimate, I was surprised and stumbled a little. Before I could even finish she was already telling me to call them when I am interested. I’m sure it’s no skin off their back, but if you are looking for a reasonable time frame, I hope you read this first.
Response from Deckscapes
"We are sorry to hear of your disappointment in our scheduling delays. We strive to deliver only the best product, from start to finish. And in an effort to maintain efficiency and deliver the superior construction and service that has kept us in business for over 20 years, Deckscapes retains very tight control over our projects and schedules. We don't over-commit ourselves. In addition, Deckscapes values the clients we already have, and those homeowners appreciate not being pushed off or given lower quality simply to "sell the next project." So, particularly in the busy season, this dedication to providing excellence sometimes means our appointments are pushed out several weeks because quality takes time. We regret that our inability to set an earlier appointment didn't meet your expectations and we strive to be polite and courteous with every phone conversation. We are always available in the future if we can help in any other way. - The Deckscapes Team"
Christine K.
Jun 2019
Deck and Porch Service
FANTASTIC!! Deckscapes has exceeded all my expectations and the porch and patio are GORGEOUS! Everyone I have encountered at a Deckscapes has been friendly, professional, respectful, and courteous. They have worked with my erratic/unusual work schedule and every worker that has been on my property has been highly respectful of my property and plants. Exceptional craftsmanship by all who worked on the project. They have turned a long time dream into reality for me. A++ all the way around!
JOAN D.
Jun 2019
Deck and Porch Service, Sunroom and Patio Service + 3 more
FANTASTIC! Chip showed up when he said he would to quote the job and I received the estimate when he said I would. He was knowledgeable of my options (both for patio choice and screen/frame choice for porch screen. Working with Lisa (office manager) and Mike (project manager) [once the project was approved by the HOA] was great. They kept me updated throughout the process and when there were delays (weather, material out of stock), one or both emailed, called or texted. The job was completed on time and for the exact amount of the quote. We LOVE our patio.....and the only one who loves our screened-in-porch more than we do is our cat. We could not be happier. Best money we spent all year!
Susan G.
Aug 2018
Deck and Porch Service, Patio Service
They did a real good job. They have good sub-contractors. excellent stone mason. The project manager did a great job. Communication was great.
Dominic B.
Aug 2018
Deck and Porch Service, Sunroom and Patio Service
It went really well.
Mitch B.
Jun 2018
Deck and Porch Service, Patio Service
Never responded.
Response from Deckscapes
"We are sorry that we didn't get back to you to schedule an appointment, and we regret to hear that you are disappointed with our company. Particularly in the busy season, we get many, many calls for estimates and still we strive to reply to everyone in a timely manner. We regret that after looking through our records we don't see that we received a request from you around this date. We don't doubt that you tried to reach us; we just don't know if, in the volume of online submissions, your information perhaps didn't transmit properly. If we can still be of service to you, please don't hesitate to call us at 704-587-9600 and we'll be glad to assist. We regret that we didn't meet your expectations, but we always try our hardest to be available. - The Deckscapes Team"
Jim S.
Apr 2018
Deck and Porch Service
I contacted via their website on March 16, saying I had a large deck that needed at minimum to be resurfaced but possibly a more extensive rebuilt. I received an email reply on March 20th that they only build new decks and porches and asked if I wanted to schedule an appointment for a new deck. The reply stated "my first available appointment as of today for an estimate is the week of May 21st." I replied that I had already had two estimates from reputable deck companies since sending out inquiries on March 16, had a third stopping by the next day and would need a complete teardown and rebuild. I said waiting 10 weeks to get somebody out to my house was beyond unreasonable and suggested they post a notice on Angie's list noting a 10-week backlog.
Response from Deckscapes
"We are sorry to hear of your disappointment in our scheduling delays. We strive to deliver only the best product, from start to finish. And in an effort to maintain efficiency and deliver the superior construction and service that has kept us in business for over 20 years, Deckscapes retains very tight control over our projects and schedules. We don't over-commit ourselves. In addition, Deckscapes values the clients we already have, and those homeowners appreciate not being pushed off or given lower quality simply to "sell the next project." So, particularly in the busy season, this dedication to providing excellence sometimes means our appointments are pushed out several weeks because quality takes time. We regret that our inability to set an earlier appointment didn't meet your expectations, but we are always available in the future if we can help in any other way. - The Deckscapes Team"
Stacy D.
Feb 2018
Deck and Porch Service, Sunroom and Patio Service
Everything was always delivered and ready to go so there was no build delays and everyone was pleasant to work with. They were able to take out a window and replace it with French doors while others balked at the request. They even did a gabled roof when others would only do a shed type which I really did not want. Everything turned out perfectly and I have received a lot of compliments on how great it turned out. It looks even better than I had imagined!
Jack S.
Sep 2017
Deck and Porch Service, Sunroom and Patio Service + 1 more
Tremendous job done on time and within budget. I would definitely recommend this company to anyone seeking a deck or screened porch or patio
William C.
Jun 2017
Deck and Porch Service, Sunroom and Patio Service
The project due to the scope took approximately two months to complete. During the project I received routine updates. The only thing that did not go as planned was the window manufacturer miscounted the number of windows, which added a few weeks to the project. My family is very pleased with the end product.
DEB M.
May 2017
Deck and Porch Service
I contacted Deckscapes and another provider based on Angie's List reviews. Both providers had similar pricing but I preferred the more detailed estimated that Deckscapes gave. I was given $500 Angies member discount when I asked. The first glitch was on my end when it took an inordinate amount of time for my HOA to approve the slight expansion of my deck. Deckscapes was very patient during this time and with no increase in pricing began my project within days of getting my HOA approval. The work proceeded quickly and basically most of the deck was done in about 3 days. I noticed one board had a significant scratch in it and in due time they came out and replaced it. As with any project, there will be some issues. They put the access door for the space under the deck on the wrong side of the deck but they did offer to switch it. The lighting is plugged into an existing outlet that I have on my deck. The initial person that came out to discuss the deck with me had assured me that the plug in for the lighting would be hidden under the deck. Unfortunately, this was not written into the proposal so I didn't feel I could argue that point. So I will have to eventually hire an electrician and get that taken care of as it is a bit of an eyesore. There was also an issue with getting the final permit as a handrail that is required by code was not installed. It took about a month for them to order and get this installed. Not a big deal and in the end I got the permit. There is no Trex lattice available and a wooden lattice was installed. If I had to change anything, I would have declined that lattice and gotten plastic lattice instead and had that installed. I don't like the wood due to termite attraction. The deck is absolutely gorgeous and we are very pleased with it. Pricing reflects 248 sq ft deck using Transcends Trex, aluminum balusters, and low voltage lighting with wooden lattice around the bottom.
Stephen H.
Apr 2017
Deck and Porch Service
Very professional and courteous. Would definitely recommend to a friend or neighbor and/or hire again.
Jason D.
Oct 2016
Deck and Porch Service
My ratings are based purely on my experience in trying to get a call back. They did no work. Chip Thomas came out in 2014 and provided a quote for a partial screened porch at around $15K. I thought the price was fair, but I didn't want a partial screened porch and needed to rethink the design. I've gone in circles with what I wanted, and reached out about a year later for assistance and never got a response. I am now certain what I want and ready to go, but I've called Deckscapes twice over the last month with no return phone call. I've been ignored 3 times. It seems Chip is still the guy I need to talk with, but for whatever reason I can't get a call back. Chip seemed knowledgeable and the initial pricing was fair, so I likely would have used them, but it looks like I'll be going elsewhere for my screened porch and deck redesign.
Scott A.
Sep 2016
Deck and Porch Service
Awesome. Came the same day. Did the job quickly.. Added and replaced sprinkler heads, repaired some leaks, and reset the Rain Bird control system.
EDITH K.
Jul 2016
Deck and Porch Service
unknown
Jason P.
Jun 2016
Deck and Porch Service, Sunroom and Patio Service
My first contact was Chip. He came off as genuinely there to help, whether or not we used Deckscapes. He gave a lot of suggestions on how they might build the new structure - both pros and cons. Chip was not at all pushy or salesy. He remembered us when we called to ask follow-up questions. We booked them during their busy season, but even still they made every effort to finish construction before we had a baby and needed relative quiet. Chip did construction in a past life and knew exactly what we were looking at in terms of quality and effort. During construction we worked primarily with Mick. There was one crew that did all of the framing and decking, a crew that did the electrical, a crew that did the plumbing for a fireplace vent, a crew that did the painting, and a crew that did the vinyl work. Throughout the entire process, Mick was there to make sure ALL work was done up to Deckscapes standards. Looking at the work afterwards, there were a lot of small details that they didn't HAVE to do, but did. Every time we raised an issue with Mick, he was either already aware of it or was quickly on top of it. I have nothing but good things to say about these folks and would without hesitation use them in the future.
Ryna H.
Apr 2016
Deck and Porch Service
I was looking to replace my original deck. I contacted approx 5 different companies and decided to go with Deckscapes. Just so happened that I scheduled my free estimate on one of the coldest days of winter. Chip came out and discussed my project. Never once did he complain about the freezing cold and never called to cancel the appointment. He explained how the new deck would be built and showed me option available to me.
He emailed me the estimate in the time that he promised. However, due to the rain, my project didn't get started when scheduled but that was beyond anyone control. Deckscapes kept me updated on the delays. Once the weather allowed, they came out and replaced my deck.
I LOVE my new deck. I didn't realize how old my previous deck looked until I saw my new one.
I would recommend Deckscapes to anyone. They were very professional and completed the job as promised.
He emailed me the estimate in the time that he promised. However, due to the rain, my project didn't get started when scheduled but that was beyond anyone control. Deckscapes kept me updated on the delays. Once the weather allowed, they came out and replaced my deck.
I LOVE my new deck. I didn't realize how old my previous deck looked until I saw my new one.
I would recommend Deckscapes to anyone. They were very professional and completed the job as promised.
Licensing
Bonded
Insured
Licensed*
Trade License Number
L.65519
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2023
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Deckscapes is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Deckscapes accepts the following forms of payment: Check
Yes, Deckscapes offers free project estimates.
No, Deckscapes does not offer eco-friendly accreditations.
No, Deckscapes does not offer a senior discount.
No, Deckscapes does not offer emergency services.
Yes, Deckscapes offers warranties.
Deckscapes offers the following services: Residential, commercial decks & porches, arbors, gazebos, privacy, lattice screens, pool, fences, landings, stoops & handicap ramps.
Ask for details.