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CUSTOM CABINETRY & TILE BY RUSS

Handyman Services, Unfinished Carpentry, General Remodeling,

About us

OWNER-OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGE. SERVICE FEES MAY APPLY. MAY CONTACT BY EMAIL. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

CUSTOM ENTERTAINMENT CENTERS, BOOKCASE, DESKS, CABINETS, PRODUCT ASSEMBLIES, CERAMIC & MARBLE TILE.

Services we don't offer

DECKS, SCREEN PORCHES, WHEELCHAIR RAMPS, CONCRETE & BRICK WORK. CARPET INSTALLATION, ROOF REPLACEMENT, SKYLIGHTS, WINDOW & GLASS REPAIR, HVAC, GUTTER WORK, DRAIN WORK, WOOD REFINISHING, HARDWOOD & LAMINATE FLOORING.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 217 reviews

HORACE A.
07/2006
5.0
handyman service
  + -1 more
He's so good he stays busy. I thought their price was very reasonable.
Description of Work: Handy man work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRACY M.
06/2006
5.0
home remodeling
  + -1 more
I spoke with Tim, and he was very professional and honest. They could not do the type of job we needed them to do, but they recommened other companies and were very nice. I would definately use them in the future.
Description of Work: They were unable to perform the work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

JANICE AND KENNETH H.
06/2006
5.0
ceramic tile, countertops, lighting, plumbing, home remodeling
  + 3 more
Tim promptly returned my call and set up a time to give me an estimate. He was on time, and called me that afternoon with his estimate. He then sent me a contract by mail. Russ came out and did the work. He was on time and did a very good job. He is a pleasant family man. Our vanities were late arriving and he made two extra trips for installation. These guys are very busy, but were worth the wait.
Description of Work: Removed concrete slabs in 2 bathrooms, and replaced with ceramic tile and molding around the walls. Removed old vanities, tops, and faucets and replaced with new vanities, corian tops, and new faucets. Replaced commodes with new ones. Changed light fixtures, and put in several towel racks. Rerouted duct work to give room better heat and air exchange. Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,880

MARTHA S.
06/2006
5.0
handyman service
  + -1 more
They are very good. The prices are very reasonable. They are professional and prompt. Also very polite. All around, a great company to work with.
Description of Work: Lots of handyman and repair jobs, including some repairs in the walls and ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAMELA L.
05/2006
5.0
ceramic tile
  + -1 more
Tim came to my home arriving right on time. He was very professional and knowledgeable about ceramic tile. The problem I had was a bigger job than what he normally does, plus the problems associated with the shower needed more than just a simple fix. He was truly a nice person even offering other companies that were on Angie's list that he knew did great work to help me with my situation. He even went a step further calling me later that same day with other referrals that could help me. I would certainly recommend this company for their knowledge, professionalism, and response time. I feel certain he would do a good job for anyone, seems to be a good honest person who believes in good work ethics. I give this company A+ all the way !
Description of Work: Called Tim Bordner for a quote on fixing a shower that was installed improperly in a new addition in my home by a previous contractor.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEDAYNE & TOM P.
05/2006
5.0
custom furniture
  + -1 more
They spend the time to understand what we wanted.
Description of Work: Built-in book shelves. Installed vanity in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

CHARLES L.
05/2006
5.0
contractors
  + -1 more
As usual, Russ was on time and completed the work within the time frame estimated by Tim. Russ discussed each job with me before beginning and as he saw changes possible during work. Cosmetic changes I requested were completed 3 days after contacting them again. This is my 2nd experience with this company and won't be my last!
Description of Work: Replaced double entry Building door that was water rotted. Added a drop-down stair into the attic space above garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$892

VIRGINIA W.
05/2006
5.0
plumbing
  + -1 more
Very straight and forward and honest. They were excellent.
Description of Work: Put the guts in a commode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARTHA A.
04/2006
5.0
handyman service
  + -1 more
Everything was perfect. Russ does very nice work. He is also a cabinet maker, so his expertise is outstanding
Description of Work: Hung doors, installed lights, installed antique window, carpentry for stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BYARD B.
03/2006
5.0
handyman service
  + -1 more
On time, polite even w/second estimate, prompt to complete and w/in time and budget.
Description of Work: External wood repair. Replaced rotted siding, repaired rotted door jams, window sills and brick moulding, dormer cover boards etc. minor roof repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Paul B.
03/2006
5.0
home remodeling
  + -1 more
They did a great job and did it in the time they said. Good workmanship. Thanks guys.
Description of Work: Remodeled bathroom. replacing tile, light fixtures, faucet fixtures, and new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,525

MICHELE H.
02/2006
5.0
handyman service
  + -1 more
Tim Bordner arrived on time to inspect the house. He gave a detailed proposal of the work to be completed and walk around the house to show us exactly what he was going to repair. He called to let us know the ordered materials had arrived and he called the day before the scheduled work date to confirm. They arrived on time, they were efficient and professional. The quality of the work is excellent. The work was completed in one day.
Description of Work: Replaced shutters, caulk, prime and paint outer sill nosings on gable vent and front window, caulk, prime. paint freeze board section and wood drip cap on front porch, house, down spout, gable, porch column, and complete side of dormer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,327

DENISE S.
02/2006
5.0
remodeling
  + -1 more
GREAT experience! Tim arrived on time to do the estimate. Very reasonable pricing and good availability to do the work. This ended up being a 4 day job and Russ was on time every day to perform the work. Russ was fantastic to work with - nice, very clean while doing the work. The results exceeded my expectations and I would highly recommend them.
Description of Work: Complete remodel of master bathroom - removed old flooring, installed ceramic tile, removed shower, vanity, toilet, lighting and mirror - installed all new. Also patched ceiling and walls in guest bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

LISA M.
02/2006
5.0
doors
  + -1 more
We were extremely pleased with the whole experience with Russ & Tim. They provided a thorough description and detailed estimate of the work to be performed in a timely manner. They were professional in every respect. Their workmanship was superior, and their pricing reasonable. They kept the workspace tidy, they were friendly, and they kept the project on-time and on-budget. They even did a few extra repairs during the course of their work at no extra charge. They take great pride in their work. We would hire them again with no hesitation!
Description of Work: Replaced and repaired back patio door units with transoms. Installed 2 steel patio door units including thresholds. Painted new doors and trim, inside and out. Replaced and repaired crawl space door. Repaired wood rot on front door unit (including decorative moulding) and upper picture window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

DONNA J.
01/2006
5.0
handyman service, siding
  + 0 more
They were on time. Reasonable rates. Excellent service.
Description of Work: Repaired glass, repaired siding, caulking, fixed insulation, some electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

QUACKENBUSH D.
01/2006
5.0
contractors, handyman service, siding
  + 1 more
Needed estimate for replacing doors, siding, and some band sill rot ($3400). Tim explained that they no longer do band sill repair. He was very friendly and helpful and gave me several recommendations for companies that do this type of work. Because of him, I was able to find a reputable contractor. Will consider using them for other future projects.
Description of Work: Needed wood rot repair on front and back entry doors, bay window siding, and some band sill repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike B.
01/2006
5.0
contractors, handyman service, siding, house painters, interior painters
  + 3 more
Both Tim and Russ are very personable and professional. Tim arrived on time to give me an estimate, and was very helpful with suggestions on work that needed to be done. He was also honest about work that could wait or didn't need to be done at all. Russ arrived on time and was more than willing to discuss how the work was to be accomplished, and to discuss options. When I let them know the horizontal trim board under the back patio door hadn't been repaired as specified, Russ came back without any argument and replaced it. I'm totally satisfied with both Tim and Russ and their work.
Description of Work: Repaired and painted two window sills, replaced and painted four trim boards, replaced and painted eight sections of lap siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$937

AMY C.
12/2005
5.0
handyman service, woodworking, interior painters, doors
  + 2 more
HAD TO WAIT SEVERAL WEEKS FOR AN ESTIMATE AND TO HAVE THE WORK PERFORMED BECAUSE OF THEIR BUSY SCHEDULE, BUT IT WAS WORTH THE WAIT. THEY DID A GREAT JOB. THEY WERE ALWAYS ON TIME AND FINISHED THE JOB IN THE TIME ORIGINALLY SCHEDULED. I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: REPLACED 8 INTERIOR DOORS. INSTALLED CROWN MOULDING IN ENTRYWAY, LIVING ROOM & DINING ROOM. PAINTED DOORS & MOULDING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

TORSTEN S.
11/2005
5.0
window treatments
  + -1 more
COMMUNICATED PROMPTLY, CONFIRMED JOB 2 DAYS BEFORE START, SHOWED UP ON TIME, DID A GOOD JOB, DID NOT EXCEED ESTIMATE, CLEANED UP AFTER THEMSELVES.
Description of Work: R&R, CAULKED AND PAINTED WINDOW SILLS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

JACK M.
11/2005
5.0
masonry
  + -1 more
TIM PROVIDED A TIMELY PROPOSAL, AND RUSS DID EXCELLENT WORK. THESE GUYS STAY BUSY, BUT MAKE THEIR COMMITMENTS. WORK WAS VERY PROFESSIONAL, VERY GOOD QUALITY, AND GOOD CLEAN-UP. BOTH GENTLEMEN WERE A PLEASURE TO WORK WITH.
Description of Work: REPLACED ROTTED EXTERIOR BRICK MOLDINGS AND DOOR BASES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

RONI L.
11/2005
5.0
handyman service
  + -1 more
RUSS DID AN EXCELLENT JOB ON MY HOME. HE WAS VERY PROFESSIONAL AND ANSWERED ALL MY QUESTIONS AND GAVE ADVICE ON FUTURE WORK THAT NEEDED TO BE DONE. HE EVEN CORRECTED SOME OF THE MISTAKES THE BUILDER HAD MADE WHEN HE WAS REPLACING THE MASONITE BOARD. I WOULD AND WILL HIRE THEM AGAIN FOR OTHER HOME REPAIRS. THEY WERE VERY HONEST IN WHAT NEEDED REPAIR NOW AND WHAT I COULD WAIT ON. EXCELLENT, EXCELLENT COMPANY.
Description of Work: MASONITE BOARD REPLACED ON THE FRONT AND 2 SIDES OF MY HOUSE THAT ROTTED BY MOISTURE. REPLACED MOLDING AROUND OUTSIDE WINDOWS, PAINTED AND REPAIRED A STORM DOOR. IT WAS A LOTS OF BOARDS THAT HAD TO BE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

SHEILA O.
10/2005
1.0
decks
  + -1 more
THEY DID NOT FILE A BUILDING PERMIT. THEY PROPPED UP THE STEPS OF THE DECK WITH A CONCRETE BLOCK.
Description of Work: HIRED THEM TO BUILD A DECK.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from CUSTOM CABINETRY & TILE BY RUSS
WE APOLOGIZE FOR NOT FILING FOR A BUILDING PERMIT ON THIS JOB. THE JOB WAS VERY SMALL, BUT IT IS STILL NO EXCUSE. HOWEVER, THE DECK IS BUILT ABOVE AND BEYOND CODES. WE HAVE TOLD THE HOME OWNER IF ANYTHING DOES NOT PASS INSPECTION WE WILL CORRECT IT AT NO CHARGE. THE STEPS ARE NOT PROPPED UP BY CONCRETE BLOCKS. THERE ARE CONCRETE BLOCKS UNDER THE STEP STRINGERS WHERE THE WOOD MEETS THE GROUND. THIS IS TO KEEP THE STRINGERS OFF OF THE GROUND, AND KEEP THEM FROM SINKING. THEY ARE FIRMLY ATTACHED TO THE DECK ITSELF. I HAVE SPOKEN TO THE HOMEOWNER AND THEY INFORMED US THAT THEY WERE VERY PLEASED WITH THE DECK. WE DO NOT UNDERSTAND THE BAD GRADES ON THE QUALITY. ONCE AGAIN WE APPOLOGIZE FOR THIS ERROR IN JUDGEMENT.

KATHRYN M.
10/2005
5.0
handyman service
  + -1 more
TIM WAS VERY PROMPT TO ARRIVE TO GIVE ESTIMATE AND FAXED ALL THE INFORMATION TO ME THE SAME DAY. RUSS ALSO ARRIVED ON TIME ON EACH OCCASION. RUSS DOES EXCELLENT WORK AND IS VERY PERSONABLE AND HELPFUL. I WOULD DEFINITELY HIRE AGAIN.
Description of Work: INSTALLED AND PAINTED NEW FRONT DOOR WITH SIDE LIGHTS. INSTALLED SCREEN DOOR. PUT NEW SIDE RAILS AND TOP RAILS ON DECK. ADJUSTED BEDROOM DOORS, MADE REPAIRS TO DRYWALL, ADDED DOOR SWEEP TO BACK DOOR, ADJUSTED LOOSE RAILING, INSTALLED AND PAINTED NEW SILL ON WINDOW, INSTALLED RUG GUARDS TO CARPET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,931

FREDDA K.
10/2005
5.0
remodeling, doors
  + 0 more
WORKED OUTSIDE. I PURCHASED MISC. MATERIALS. ON SCHEDULE & TRIED TO START DAY EARLY. JUST WONDERFUL TO DEAL WITH. NO MESS WHATEVER.
Description of Work: REPAIR & REPLACE BRICK MOLDINGS AROUND MISC WINDOWS & DOORS. R & R PAINT MISC FASELD & SOFA & SIDING. REPLACE STORM DOORS & WINDOW SCREENS. MISC EXTERIOR WALK & CEILING, REPLACE & REPAIR BATHROOM TILE & CAULK, REPLACE BATHROOM FAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,167

LISA W.
10/2005
5.0
ceramic tile
  + -1 more
RUSS AND TIM DID A GREAT JOB. THE BID WAS REASONABLE AND THE WORK WAS FINISHED IN A RAPID AMOUNT OF TIME. IN ADDITION, THEY WORKED AROUND MY SCHEDULE.
Description of Work: TOOK UP OLD FLOORING, PLACED SUBFLOOR, PLACED NEW CERAMIC TILE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

1135 LONG PAW LN, Charlotte, NC 28214


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Unfinished Carpentry,
General Remodeling,
Kitchen and Bath Remodeling,
Doors,
Finished Carpentry and Woodworking,
Ceramic Tile,
Interior Painting,
Siding,
Flooring Sales and Installation,
Plumbing,
Drywall

FAQ

CUSTOM CABINETRY & TILE BY RUSS is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CUSTOM CABINETRY & TILE BY RUSS accepts the following forms of payment: Check
Yes, CUSTOM CABINETRY & TILE BY RUSS offers free project estimates.
No, CUSTOM CABINETRY & TILE BY RUSS does not offer eco-friendly accreditations.
No, CUSTOM CABINETRY & TILE BY RUSS does not offer a senior discount.
Yes, CUSTOM CABINETRY & TILE BY RUSS offers emergency services.
No, CUSTOM CABINETRY & TILE BY RUSS does not offer warranties.
CUSTOM CABINETRY & TILE BY RUSS offers the following services: CUSTOM ENTERTAINMENT CENTERS, BOOKCASE, DESKS, CABINETS, PRODUCT ASSEMBLIES, CERAMIC & MARBLE TILE.
DECKS, SCREEN PORCHES, WHEELCHAIR RAMPS, CONCRETE & BRICK WORK. CARPET INSTALLATION, ROOF REPLACEMENT, SKYLIGHTS, WINDOW & GLASS REPAIR, HVAC, GUTTER WORK, DRAIN WORK, WOOD REFINISHING, HARDWOOD & LAMINATE FLOORING.

Contact information

1135 LONG PAW LN, Charlotte, NC 28214


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM