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CUSTOM CABINETRY & TILE BY RUSS

Handyman Services, Unfinished Carpentry, General Remodeling,

About us

OWNER-OPERATED. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGE. SERVICE FEES MAY APPLY. MAY CONTACT BY EMAIL. ASK ABOUT ANGIE'S LIST DISCOUNT.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

CUSTOM ENTERTAINMENT CENTERS, BOOKCASE, DESKS, CABINETS, PRODUCT ASSEMBLIES, CERAMIC & MARBLE TILE.

Services we don't offer

DECKS, SCREEN PORCHES, WHEELCHAIR RAMPS, CONCRETE & BRICK WORK. CARPET INSTALLATION, ROOF REPLACEMENT, SKYLIGHTS, WINDOW & GLASS REPAIR, HVAC, GUTTER WORK, DRAIN WORK, WOOD REFINISHING, HARDWOOD & LAMINATE FLOORING.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 217 reviews

DENECE E.
07/2007
5.0
ceramic tile, flooring contractor, plumbing, home remodeling
  + 2 more
Tim came out to give the estimate and was very helpful and professional. He explained that they were very busy and it would be about 2 months before work could begin. When the time came, Russ was here everyday right on time. He tore everything out in about a day. The work was completed in less than 5 days. We are more than pleased. Everything looks great. It is apparent that they take pride in what they do. They are WELL worth waiting for!
Description of Work: Replaced all tile (floor and shower enclosure), toilet, vanity, sink, fixtures in smaller main bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

DOTTIE B.
05/2007
5.0
contractors, ceramic tile
  + 0 more
I thought they did a good job. The price was fabulous. The workmanship was very good. The carpentry, tiling, wainscoting was excellent. The only reason I did not give an A was because the initial installation of the medicine cabinet was not plumb. The way that they joined the baseboard to the tub was not aesthetically pleasing either. They did fix the medicine cabinet, so now I am very happy with that.
Description of Work: They did a minor bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

BRENT B.
05/2007
5.0
woodworking
  + -1 more
This company is very responsive and efficient. Tim came by within a couple days of first call to design the project and give the quote and Russ came back a month later and installed the units (most of the custom work was done at his shop). Tim provided very good ideas and suggestions at our initial meeting. Quote came with detailed sketches which made it easy to visualize final project. We are very pleased with the project and would definitely recommend Russ and Tim's Home Repairs.
Description of Work: Custom built bookshelf and cabinet unit. Matching entertainment unit with cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

CREWS W.
05/2007
5.0
ceramic tile, drywall, flooring contractor, plumbing, woodworking, home remodeling, interior painters, doors
  + 6 more
First found Russ & Tim's on Angie's List, but also received a solid recommendation from a general contractor better suited for larger jobs. Tim answered my first phone call and came to look at the first bath within a couple of days. Throughout both projects Russ was always prompt, and always careful to minimize the inevitable mess. My wife and I thought both guys were very easy to work with, and take a lot of pride in doing a great job. We didn't change the footprint of either bath, but otherwise they were completely redone. Both jobs required 5-6 days each to complete, exactly as estimated. After working with Russ and Tim I understand why they stay booked out a couple of months. However if your project fits within their range of expertise they are a great choice and worth waiting for.
Description of Work: Remodeled two bathrooms in 1960's ranch. Removed old toilets, vanities, fixtures and sinks, removed mud-set tile in both baths, replaced walls, repaired joints and made them ready to paint, set new tile on floors, in shower surrounds and shower pan, installed new cabinetry, fixtures, sinks, toilets, thresholds, moldings, and a shower door. Also helped out with small details at the end of both jobs such as hanging a mirror or installing towel rings and such. Tile work in both baths involved using ceramic tile with glass tile inserts for added design. Finished work is just terrific!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

STEPHANIE & GARY B.
04/2007
5.0
flooring contractor
  + -1 more
Tim immediately returned my call and explained that they are very busy. They could not commit to my job for much longer than I could wait. Tim and Russ have done work for me previously and I would use them again.
Description of Work: Requested estimate to replace some sub-flooring and baseboards.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina & John C.
03/2007
5.0
contractors
  + -1 more
Gave advance notice on when they would start. Showed up every day. Finished on date orig. stated. Clean and neat. Good communication.
Description of Work: 1. Replaced rotten wood around windows. 2. Replaced bad Masonite boards. 3. Replaced steps going into garage from house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,940

RAY & SUE S.
03/2007
5.0
remodeling
  + -1 more
There was no emergency. However, Tim came out and did the consultation and Russ came out and did the work.
Description of Work: Put in attic stairs, removed dental molding, painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

KIRKLAND C.
03/2007
5.0
contractors, handyman service
  + 0 more
They quoted the work and provided a date when it could be done. On that day they started and finished three days later. They also assisted us with a refrigerator/cabinet issue that came up while they were working on our house and didn't charge for the additional work.
Description of Work: Russ and Tim repaired several areas of wood trim that had rotted. These included trim around a patio door, replaced a window sill, replaced a fascia board and replaced some dormer siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

ANN M.
02/2007
5.0
ceramic tile, countertops
  + 0 more
He was upfront in telling me that he didn't have the right tools to cut the tile as I need to have done. He said he would have been able to do it if I wanted the tile on the wall replaced as well. I appreciated him being upfront and giving me some other names of people to contact that would be good for the job.
Description of Work: Estimate for tile removal/repair on bathroom countertop.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES D.
01/2007
5.0
home remodeling
  + -1 more
Tim answered his phone the first time I called. He asked about the scope of the project and told me that it was beyond their capabilities because we would need a licensed contractor. He recommended three other general contractors on Angie's List. Two out of three of these companies returned my calls and were very helpful.
Description of Work: We are accepting bids to renovate our kitchen. The work does entail moving existing appliances to new locations and opening a pass-through into the great room.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve S.
01/2007
5.0
drywall, woodworking
  + 0 more
Excellent. Tim provided a detailed estimate after a thorough review of the work to be done. He clearly understood the project and offered suggestions on how to improve or simplify. Tim and Russ kept us up to date on the progress of the work and expected next steps. Tearing out and replacing woodwork and drywall is messy, but they worked hard to limit the dust (it could not be eliminated). I was totally impressed with the workmanship, professionalism, and attention to detail. The drywall is beautiful. They started on schedule and finished as projected.
Description of Work: They removed existing molding in several rooms. They replaced with new molding, including crown molding in formal areas. They removed paneling and replaced with dry wall. They removed an attic fan and patched an opening in the ceiling and on the wall where the switch had been.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

WILLIAM A R.
12/2006
5.0
contractors
  + -1 more
They could not do the work until March. They were honest enough to tell me this when we talked.
Description of Work: Called for an estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro

GLORIA M.
12/2006
5.0
drywall, woodworking, interior painters
  + 1 more
It went very well. Both men were knowledgeable, professional and courteous. The project was completed in the estimated time frame. I was notified the day before that they were running on schedule and would be there to start the work.
Description of Work: Repaired broken drywall in office; Repair, caulk, prime & paint nosing on window; repaired & replaced broken/rotted railing on porch. Added railings on both sides of steps to match porch railings. Replaced cedar siding on upper left side gable where it met garage (8 boards). Removed and replaced rotted doors on storage building; installed new hinges and hasp. Caulked, primed and painted all replaced/repaired surfaces. Disposed of all materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,560

BILL B.
12/2006
5.0
home remodeling
  + -1 more
Tim came out to give us the estimate. I told him we had a $4,000 budget and he said he would see what he could do keep us within that range. We were very thankful that he actually called later that day and gave us a quote under our budget which left us extra money to buy new fixtures and tile. Tim was very professional and courteous. The first day Tim and Russ came out to take up the old tile. This took them almost all day. Once they were done they cleaned up and carted all the old tile away. Russ worked on the renovation for the next 4 days. He was very sweet and polite and always made sure things were tidy before he left for the day. The bathroom turned out better than we ever expected. Russ did a wonderful job with everything. I would recommend them to anyone who is looking for quality work at a fair price. I will definitely be calling on them for other projects around our house.
Description of Work: Work was preformed in a large Master Bath renovation over a 5 day period. All old tile was removed. The leaky shower was repaired and made larger. New tile was laid down on floor, tub surround and shower. New faucets and drains were installed in two sinks, the tub and separate shower. New light fixtures were hung, and new toilet seal and flusher were installed. All old tile and fixtures were taken away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,090

ELIZABETH R.
11/2006
5.0
remodeling, home remodeling
  + 0 more
Very professional. Work outstanding! Matched stain and old moldings perfect. Wine rack (in kitchen) looks like always there. Perfect! Front rail system looks great. Molding in room is great.
Description of Work: 1) Repaired and replaced front entrance wooden (decorative) railing. 2) Designed and installed wine rack, repaired interior. 3) Decorative paneling matched perfect to old decorative paneling. 4) Install new decorative molding in dining room. 5) Removed kitchen soffit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

FRANK H.
11/2006
5.0
closet systems, remodeling, woodworking, house painters, interior painters
  + 3 more
Our experience with Russ & Tim's Home Repairs and Improvements was positive from the very beginning. They were prompt to return calls and were at our house on time, for both the estimate and for the duration of the project itself. The project went smoothly and the work done was very professional. We are very pleased, both with the service and with the finished results. Note that because of their deserved popularity, they have a busy schedule, so plan accordingly and call early.
Description of Work: Constructed two new closets in bedroom, including removing a door opening, framing closets, drywalling, installing baseboards, trim, etc. Milled, installed and painted new wood front door and storm door. Installed and painted new wood shutters on front of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

MARK F.
11/2006
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Russ & Tim gutted and remodeled a small bathroom in my house, including replacing rotten floor joists and new subflooring. The work was professional, done on time, and I am very happy with the product. I would recommend this company highly in terms of price and quality. They take a long time to start the project between the time the estimate is given and start date, but it is well worth the wait. I hope to use them again for a kitchen remodel.
Description of Work: They did a small bathroom complete remodel, including replacing rotten floor joists and subfloor. I got new ceramic tile, new fixtures, vanity, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,080

PHILIP L.
10/2006
3.0
remodeling
  + -1 more
Disappointment. Not their usual standard of work. I had to have them come back twice to fix the errors, then finally gave up and fixed the final bits myself because I was so disappointed in the quality of the service.
Description of Work: Remodeling attic space.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$1,200

Response from CUSTOM CABINETRY & TILE BY RUSS
WE WERE VERY SURPRISED TO HEAR OF THIS CUSTOMER'S DISAPPOINTMENT. THE DAY WE FINISHED THE JOB THE CUSTOMER WAS NOT THERE TO INSPECT IT, BUT WAS TOLD TO CALL IF THEY HAD ANY PROBLEMS. THE VERY NEXT MORNING WE WERE CONTACTED ABOUT A FEW MINOR DRYWALL COMPOUND AND PAINT IMPERFECTIONS ( IT SOMETIMES HAPPENS ). WE RESPONDED THAT VERY SAME DAY, AND TOOK CARE OF THE PROBLEMS POINTED OUT TO US. THE CUSTOMER CALLED AND TOLD US THAT ALL LOOKED GOOD. SOME DAYS LATER THE ELECTRICIAN CAME OUT TO INSTALL OUTLETS AND SWITCHES. WE RECEIVED A CALL FROM THE CUSTOMER INFORMING US THAT ONE OF THE DRYWALL OPENINGS AROUND THE OUTLET BOX WAS A LITTLE TO LARGE FOR THE COVER PLATE. WE AGAIN RESPONDED PROMPTLY AND TOOK CARE OF THE PROBLEM. THE CUSTOMER WAS NOT AT HOME AFTER COMPLETION, BUT WAS CONTACTED AND TOLD THAT IF THERE WERE ANY OTHER PROBLEMS TO CONTACT US IMMEDIATELY. WE NEVER RECEIVED ANOTHER CALL AND ASSUMED THE CUSTOMER WAS HAPPY. WE DO GIVE A WORKMANSHIP WARRANTY, AND HONOR IT TO THE FULLEST. WE JUST CAN'T UNDERSTAND HOW SUCH SMALL IMPERFECTIONS THAT WERE PROMPTLY TAKEN CARE OF LEAD TO A LOW REPORT. IF ANYTHING, WE FEEL THAT THE CUSTOMER WOULD BE SATISFIED WE RESPONDED PROMPTLY TO TAKE CARE OF ANY PROBLEMS THEY HAD. CUSTOMER SATISFACTION IS OUR AIM. THANKS, RUSS & TIM

Gayle I.
10/2006
5.0
handyman service, replacement windows, doors
  + 1 more
Russ and Tim were precisely on time and they kept to their schedule throughout the whole process. They were polite, professional and did outstanding work!
Description of Work: Replaced flashing and repaired one window. Installed new front door unit (door with sidelights). Install crown molding in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

Brian E.
10/2006
5.0
home improvement stores
  + -1 more
Tim was courteous and took time to talk through what I needed and then suggested several alternatives to help us get work done more quickly, as they are so busy, and some off this seemed ''too big'' (more renovation-like than improvement-like). I was impressed that he was willing to send business elsewhere since he couldn't get to it too soon.
Description of Work: I got a bid on misc. home improvement.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

BETTY L.
08/2006
5.0
doors
  + -1 more
They came out and looked at a door I was thinking of replacing,. but explained that it would be too much work. I appreciated their honesty, and they were just wonderful to talk to!
Description of Work: they came out and gave me estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN K.
08/2006
5.0
handyman service, interior painters
  + 0 more
Russ did an excellent job. HE SHOWED UP ON TIME AND GOT RIGHT TO WORK. Job TOOK 8 HOURS 1/2 DAY Friday AND 1/2 DAY Monday. Job SITE WAS LEFT CLEAN. The PRICE INCLUDED THE ALUMINUM LADDER
Description of Work: Remove an attic fan and replace with a pull down ladder. Close off closet scuttle hatch. Prime and spray textured ceiling paint where needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

JENNIFER M.
08/2006
5.0
handyman service
  + -1 more
Extremely professional. Provided references and proof of liability coverage. Work completed as scheduled, priced as quoted, and quality as expected. Would happily recommend or use again!
Description of Work: Built trash enclosure and purchased and installed attic fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DONNA W.
07/2006
4.0
home remodeling
  + -1 more
Both Tim and Russ were very nice. They showed up when they said they would and completed the job in the time they said they would. The new shower doors were leaking and Russ returned timely and fixed the problem. I think their price was very competitive and am for the most part pleased with the work they did. There were some minor things that I was not pleased with. They left all of the large boxes that the fixtures came in for me to have to remove. The new drywall that was added around the attic ladder opening was not properly sanded down to a paintable surface and the new molding around the opening did not have the nails set. The bead-board that we had installed around the bottom half of the bath also did not have the nails set.
Description of Work: Small bathroom had new drywall, new tub, vanity, toilet, flooring installed. Also, installed new light fixture. Also, had a new attic ladder installed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from CUSTOM CABINETRY & TILE BY RUSS
I WOULD LIKE TO START OFF BY SAYING IT WAS AN ABSOLUTE PLEASURE WORKING FOR THIS CUSTOMER. I DON'T UNDERSTAND WHY THEY DID NOT CONTACT US ABOUT THESE FEW MINOR PUNCH-OUT ITEMS THAT WE WOULD HAVE GLADLY TAKEN CARE OF. AS THEY REPORTED ABOUT THE SHOWER DOORS LEAKING, WE RESPONDED TO THEIR CALL PROMPTLY. MINOR PUNCH-OUT ITEMS DO HAPPEN ON JOBS LIKE THIS FROM TIME TO TIME. THE CUSTOMER WAS DOING THE PAINTING THEMSELF, AND SOMETIMES IT CAN BE DIFFICULF TO CATCH SMALL IMPERFECTIONS. WE APOLOGIZE FOR THE MISSED BOXES, BUT WE THOUGHT THEY HAD ALL BEEN GOTTEN UP. IT'S POSSIBLE THEY WERE LEFT IN ANOTHER ROOM BY ACCIDENT. WE HOPE TO DO MORE WORK FOR THIS CUSTOMER IN THE FUTURE, AND THAT ANY ITEMS MISSED WOULD BE BROUGHT TO OUR ATTENTION IMMEDIATELY. THANK YOU! RUSS & TIM

BETTY JANE G.
07/2006
5.0
handyman service
  + -1 more
Russ and Tim were very nice and professional. Their work was very well performed.
Description of Work: Storage house: removed rotted doors and wood. Replaced with a metal clad door, and a new framing for a door. He also replaced a rotten rail in split rail fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,276

Contact information

1135 LONG PAW LN, Charlotte, NC 28214


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Unfinished Carpentry,
General Remodeling,
Kitchen and Bath Remodeling,
Doors,
Finished Carpentry and Woodworking,
Ceramic Tile,
Interior Painting,
Siding,
Flooring Sales and Installation,
Plumbing,
Drywall

FAQ

CUSTOM CABINETRY & TILE BY RUSS is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CUSTOM CABINETRY & TILE BY RUSS accepts the following forms of payment: Check
Yes, CUSTOM CABINETRY & TILE BY RUSS offers free project estimates.
No, CUSTOM CABINETRY & TILE BY RUSS does not offer eco-friendly accreditations.
No, CUSTOM CABINETRY & TILE BY RUSS does not offer a senior discount.
Yes, CUSTOM CABINETRY & TILE BY RUSS offers emergency services.
No, CUSTOM CABINETRY & TILE BY RUSS does not offer warranties.
CUSTOM CABINETRY & TILE BY RUSS offers the following services: CUSTOM ENTERTAINMENT CENTERS, BOOKCASE, DESKS, CABINETS, PRODUCT ASSEMBLIES, CERAMIC & MARBLE TILE.
DECKS, SCREEN PORCHES, WHEELCHAIR RAMPS, CONCRETE & BRICK WORK. CARPET INSTALLATION, ROOF REPLACEMENT, SKYLIGHTS, WINDOW & GLASS REPAIR, HVAC, GUTTER WORK, DRAIN WORK, WOOD REFINISHING, HARDWOOD & LAMINATE FLOORING.

Contact information

1135 LONG PAW LN, Charlotte, NC 28214


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM