CUSTOM CABINETRY & TILE BY RUSS

RUSS & TIM BOTH SHOWED EXCELLENT PROFESSIONALISM REGARDING THE ENTIRE WORK PROCESS.

WHEN I CALLED THEY WERE VERY NICE BUT EXPLAINED THAT THEIR WORKLOAD WAS VERY FULL AND WOULD NOT BE ABLE TO EVEN COME OUT FOR A QUOTE FOR A COUPLE OF WEEKS. AFTER I TOLD THEM IT WAS A SMALL JOB, THEY SUGGESTED CALLING A HANDYMAN INSTEAD.

THEY ARE BUSY SO IT WAS ABOUT 3 WEEKS BEFORE THEY COULD PERFORM AN ESTIMATE, HOWEVER THEY WERE ABLE TO DO THE WORK ONE WEEK LATER DUE TO A CANCELLATION IN THEIR SCHEDULE. WORK WAS DONE PROMPTLY AND SERVICE WAS EXCELLENT.

RUSS & TIM WERE EXTREMELY KNOWLEDGEABLE & COMPETITIVELY PRICED. THEY ALSO TOOK TIME TO INVESTIGATE A PLUMBING PROBLEM & OFFERED FREE ADVICE. THEIR WORK WAS SUPERB!

THERE SHOULD BE A CATEGORY FOR A PLUS, AS THESE GUYS ARE TRULY THE BEST. TIM WAS ON TIME, PROFESSIONAL AND PROVIDED AN ESTIMATE FOR WHAT I NEEDED. THE ESTIMATE WAS EXTREMELY REASONABLE. RUSS CAME AND DID AN OUTSTANDING JOB ON ALL OF THE WORK. HE ALSO FOUND A WATER LINE LEAK AND SPENT ADDITIONAL TIME REPAIRING THE LEAK FOR WHICH THERE WAS NO ADDITIONAL CHARGE I DISCOVERED THAT MY COPPER WATER LINES ARE IN NEED OF REPLACEMENT, AND RUSS GAVE ME SOME SUGGESTIONS ON THE BEST WAY TO APPROACH THE WATER LINE REPAIRS.

I WAS VERY PLEASED WITH THEIR WORK. THE WINDOW REPAIRS ARE BEAUTIFULLY DONE. TIM DID THE ESTIMATES FOR THIS JOB AND RUSS DID THE WORK. HE WAS NEAT AND VERY PROFESSIONAL. I WOULD DEFINITELY USE THEM AGAIN.

DID NOT USE; THEY WERE BOOKED OUT A MONTH AFTER MY START DATE BUT VERY ACCOMMODATING AND WILLING. THEY CALLED ME BACK AFTER ABOUT 25 DAYS TO TRY TO SCHEDULE AN ESTIMATE, BUT BY THEN I HAD FOUND SOMEONE ELSE.

TIM AND RUSS WERE BOTH EXTREMELY COURTEOUS AND PROFESSIONAL. THE WORK WAS DONE WHEN PROMISED FOR A GREAT PRICE. BOTH ITEMS THEY WORKED ON LOOK GREAT!

RUSS WAS EARLIER THAN EXPECTED & STARTED PROMPTLY. DID WORK EFFECTIVELY.

BOTH RUSS AND TIM WERE VERY PERSONABLE. THEY CONFIRMED THEIR APPOINTMENTS, WERE ON TIME, LISTENED TO WHAT I WAS ASKING FOR, MADE SUGGESTIONS, AND MADE AN OTHER-WISE POORLY-BUILT PART OF MY HOME ACTUALLY LOOK NICE. THEY GAVE ACCURATE ESTIMATES FOR MATERIALS NEEDED. I WOULD DEFINITELY CALL THEM BACK FOR ANY JOB LARGER OR SMALLER.

I CALLED FOR AN ESTIMATE AND MY CALL WAS RETURNED THAT DAY AND AN APPOINTMENT DAY/TIME SET. TIM REVIEWED WHAT WAS NEEDED AND PROVIDED A PROPOSAL WITHIN 24 HOURS. HE WAS PROFESSIONAL AND STRAIGHTFORWARD REGARDING WORK REQUESTED AND THEIR SERVICES. THE WORK WAS COMPLETED AS AGREED. RUSS WAS VERY OPEN IN DISCUSSING THE PROCESS AND OFFERED SUGGESTIONS REGARDING PAINTING. THIS BATHROOM CONTAINS A WALL MURAL. THESE GENTLEMAN ARE WONDERFUL TO WORK WITH. I HIGHLY RECOMMEND AND WILL CONTACT THEM IN THE FUTURE.

I REALLY APPRECIATED THEM, THEY FAXED ME THE ESTIMATE THAT NIGHT. THEY WERE TIMELY, POLITE, AND VERY REASONABLY PRICED. HE DID EXTRA WORK FOR ME AND DIDN'T CHARGE ME ANY EXTRA MONEY. I WAS PLEASED AND WILL USE THEM AGAIN. THIS IS A COMPANY THAT YOU CAN TRUST TO DO QUALITY WORK. THEY ARE VERY PROFESSIONAL AND GO OUT OF THEIR WAY TO HELP.

THEY COULD NOT DO THE WORK I NEED, BUT THEY RECOMMENDED PEOPLE WHO COULD. THEY DID A GREAT JOB.

RUSS WAS VERY PROFESSIONAL. HE DID ALL THE WORK HIMSELF AND WAS ALWAYS ON TIME, SKILLED AND MADE SURE TO LEAVE OUR HOUSE CLEAN AT THE END OF EACH DAY. HE APPEARED AN EXPERT IN THIS PROFESSION AND FREELY EXPLAINED THE PROBLEMS WHEN I ASKED ABOUT THEM. HE WAS NICE TO TALK TO AND HE USED THE TIME WELL. ALL PRODUCTS LOOKED FANTASTIC.

TIM RESPONDED IMMEDIATELY TO MY INITIAL CALL. GAVE ME A WRITTEN ESTIMATE AND SET A DATE THEY COULD COMPLETE THE WORK. RUSS CAME AT 8 AM, TIME PROMISED. WAS COURTEOUS, VERY PROFESSIONAL & CLEANED UP AFTERWARD.

THEY WERE PROMPT IN COMING OUT AND THEY HONORED THE ANGIE'S LIST DISCOUNT.

GREAT JOB AS USUAL. RUSS AND TIM ARE A GREAT TEAM. THEY ARE BOTH VERY NICE AND KNOWLEDGEABLE AND CAN ALWAYS MAKE GREAT SUGGESTIONS. RUSS IS EXTREMELY DETAIL ORIENTED AND I COULD NOT BE HAPPIER WITH OUR NEW MANTLE SHELF. THEIR WORK IS GREAT AND DETAILED ESTIMATES ARE WONDERFUL.

TIM BORDNER WAS VERY PROMPT, COURTEOUS AND PROFESSIONAL. HE WAS EXTREMELY KNOWLEDGEABLE AND CARING ABOUT HIS WORK PRODUCT. HE CAME OUT FOR AN ESTIMATE AHEAD OF SCHEDULED TIME (CALLED FIRST); WRITTEN PROPOSAL CAME PROMPTLY; COMPANY WORKMEN & CO-OWNER PERFORMED WORK ON SCHEDULE AND DID A BEAUTIFUL JOB. TRUE CRAFTSMEN. I HAVE NEVER HAD SUCH A WONDERFUL PROFESSIONAL REPAIR EXPERIENCE. DID NOT THINK ANY STILL EXISTED!

AFTER CONTACTING TIM BY EMAIL OBTAINED BY ME FROM THE ANGIE'S LIST WEBSITE, I WAS EXTREMELY PLEASED THAT HE CALLED ME IMMEDIATELY EVEN THOUGH HE HAS REQUESTED THAT ANGIE'S LIST REMOVE HIS EMAIL ADDRESS FROM USE BY THE MASSES (VIRUSES ARE RAMPANT OUT THERE). WITHIN TWO WEEKS HE HAD STOPPED BY MY HOUSE TO GIVE ME AN ESTIMATE WHICH WAS VERY REASONABLE AND A TARGET DATE. I CHANGED THE SITUATION TWO TIMES - ONCE ADDING THE BASEBOARD AND TOE-MOLDING INSTALLATION AND THEN THREE DAYS BEFORE HE WAS TO DO THE WORK, CALL TO RESCHEDULE. TIM AND HIS PARTNER, RUSS, WERE KIND ENOUGH TO ACCOMMODATE BOTH REQUEST. I WILL DEFINITELY CALL THEM AND REFER THEM TO OTHERS. AS I TOLD RUSS ON HIS WAY OUT, THERE IS ALWAYS THINGS THAT MUST BE DONE WHEN YOU OWN A HOME ESPECIALLY ONE THAT IS ALMOST 40 YEARS OLD!

CAME OVER ON THE SPUR OF THE MOMENT. I TRUST HIM TOTALLY. I HAVE NEVER HAD BETTER SERVICE. THEY DO WHAT THEY SAY THEY WILL DO, I COULD NOT HAVE BEEN HAPPIER.

CAN'T SAY THAT I'LL USE THEM AGAIN. VERY PROMPT AND TRY HARD, BUT QUALITY OF THEIR WORK NOT UP TO MY STANDARDS. A BIT SLOPPY AND CARELESS. I THINK SOME OF MY REQUESTS WERE OUT OF THE ORDINARY FOR THEM AND TIM IN PARTICULAR SHOWED HIS FRUSTRATION. HE WASN'T IMPOLITE, I JUST EXPECTED SOMEONE IN THIS BUSINESS TO BE USED TO THE UNEXPECTED THINGS YOU FIND WHEN DOING REPAIRS. DESPITE NOT DOING THREE SIGNIFICANT TASKS ON THE ORIGINAL WORK ORDER (I CANCELLED), TIM SUBMITTED THE INITIAL QUOTE AS FINAL COST. WHEN I CALLED TO QUESTION, HE COMPLAINED THAT THEY WEREN'T GOING TO MAKE ANY MONEY ON MY JOB. HE DID REDUCE THE PRICE TO REFLECT THE REMOVED TASKS. THEY BOTH HAVE GOOD CUSTOMER SERVICE, BUT IN THE LONG RUN AREN'T WHAT I WOULD CONSIDER ''CRAFTSMEN''.

OVERALL THE HANDYMAN DID VERY GOOD WORK. HE WAS RESPONSIVE. HE WILL FIX PROBLEMS WHEN HE IS ASKED TO DO SO. HE IS PROMPT AND CLEANS UP VERY WELL. THE SECOND HANDYMAN WAS CAREFUL WITH MEASURING AND ESTIMATES. THEY ARE WILLING TO WORK CREATIVELY WITH NON STANDARD PROJECTS. THEY WOULD BE EXCELLENT IF THE OWNER PAID MORE. THEY NEED TO PAY MORE ATTENTION TO FINISH DETAILS. BOTH OWNERS ARE PLEASANT AND GOOD TO DEAL WITH.

AFTER INSPECTING THE AFFECTED ROOMS HE KNEW THEY WOULD NOT BE ABLE TO DO THE WORK, BUT HE WENT UNDERNEATH THE HOUSE TO CHECK IT FROM THERE. AFTER TELLING MY WIFE WHAT NEEDED TO BE DONE HE CALLED ME AT WORK AND EXPLAINED THE SITUATION TO ME. WE WERE VERY IMPRESSED WITH THEM AND WOULD NOT HESITATE TO USE THEM IN THE FUTURE.

RUSS & TIM ARE BOTH EXTREMELY EFFICIENT. ALL APPOINTMENTS WERE KEPT. ALL WORK WAS DONE ON TIME AS PROMISED EVEN THOUGH SOME OF THE WORK REQUIRED MORE EFFORT THAN ORIGINALLY THOUGHT.

RUSS ARRIVED ON TIME AND PERFORMED WORK QUICKLY AND WELL. WE HAD TO WAIT ABOUT THREE WEEKS FOR THE WORK TO BE DONE BECAUSE THEY WERE SO BUSY.