Carpet Pros Inc

THE TECHNICIAN CAME WHEN PROMISED AND WAS VERY POLITE AND PROFESSIONAL. THE CARPETS CAME OUT VERY NICE. ALL OF THE SPOTS WERE REMOVED. UNFORTUNATELY, THE CARPETING TOOK ABOUT 6 HOURS TO DRY. IT HAS BEEN A FEW MONTHS AND THE UPSTAIRS STILL LOOKS GOOD BUT THE FAMILY ROOM IS VERY DIRTY. IT IS HARD TO TELL IF SPOTS CAME BACK OR IF IT JUST NEEDS TO BE CLEANED AGAIN. IT IS A VERY HIGH TRAFFIC AREA. I DON'T THINK I WOULD RECOMMEND THEM BECAUSE OF THE LONG DRYING TIME.

JOB 1: A TERRIFIC JOB! NOTHING, BUT COMPLIMENTS FOR THE JOB THEY DID ON THE CARPETS. JOB 2: THEY DO A GREAT JOB. TONY ALWAYS DOES EXCELLENT JOB. I WILL CONTINUE TO CALL WHEN CARPET NEEDS REFRESHING.

DID AN OUTSTANDING JOB! DARRELL CLEANED CARPETS FIRST AND SAID SOME STAINS MIGHT REAPPEAR (WHICH THEY DID), A.J. CAME BACK OUT AND CLEANED AGAIN (FOR FREE) AS WELL AS SOME OTHER RUGS/CARPET AREAS. THEY DID A GREAT JOB! CARPETS AND RUGS LOOK LIKE NEW. GOOD CUSTOMER SERVICE AND QUALITY WORK IS ALMOST NON-EXISTENT IN TODAY'S WORLD, BUT I HAVE FOUND IT WITH THIS COMPANY! THANKS!

CARPET PROS WERE GREAT TO WORK WITH. THEY WERE PATIENT WITH MY QUESTIONS AND METICULOUS IN THEIR WORK-- THEY DID AN OUTSTANDING JOB. TONY AND DARRELL WERE VERY PROFESSIONAL WITH BOTH THEIR SCHEDULING AND THE APPOINTMENT. THEY CALLED AHEAD BEFORE THEY CAME, ARRIVED ON TIME, MOVED FURNITURE AND WORKED VERY EFFICIENTLY. THEY WERE ABLE TO REMOVE A STAIN THAT 2 OTHER CARPET CLEANERS HAD FAILED WITH. IT IS WITH A RESOUNDING YES THAT I WOULD RECOMMEND THEM AND OF COURSE USE THEM IN THE FUTURE.

JOB 1: OUR EXPERIENCE WITH CARPET PROS WAS GREAT, FROM THE INITIAL PHONE CALL TO THE ACTUAL CLEANING. TONY WAS PROMPT, PROFESSIONAL AND DID AN EXCEPTIONAL JOB. WE WOULD CERTAINLY RECOMMEND THEM TO ANYONE LOOKING FOR QUALITY WORK. WE WILL DEFINITELY BE USING THEM IN THE FUTURE. JOB 2: WE ARE A REPEAT CUSTOMER AND VERY HAPPY! EACH TIME WE HAVE CALLED FOR WORK, WE GET A QUICK RETURN CALL AND A PROMPT APPOINTMENT. DARRELL IS ALWAYS PROFESSIONAL AND HARD WORKING. WE HAD AN UNUSUAL RUG CLEANED-A FELTED SHAG. ONE OF THE STRANDS WERE COMING UP AND DARRELL OFFERED TO REPAIR IT AT NO COST SIMPLY BECAUSE HE WANTED TO LEARN MORE. (THIS WAS ONE OF THE FIRST OF THIS TYPE OF RUGS HE HAD SEEN THAT NEEDED REPAIR) NEEDLESS TO SAY, WE WILL CONTINUE TO CALL CARPET PROS BECAUSE OF THEIR WORK ETHIC, FAIR PRICING, PROFESSIONALISM AND PROMPTNESS.

TONY (TECHNICIAN)WAS SENT OUT TO MY HOUSE, HE WAS ON TIME AND VERY COURTEOUS. HE EXPLAINED A FEW OPTIONS TO ME WHEN HE ARRIVED AND WE AGREED ON A SOLUTION. TONY PERFORMED THE WORK WITH GREAT ATTENTION TO DETAIL AND MY CARPETS LOOK GREAT. I WILL DEFINITELY CALL THEM AGAIN WHEN I NEED ADDITIONAL WORK COMPLETED.

WE ARE SO PLEASED WITH THE EXCELLENT AND PAINSTAKING WORK OF CARPET PROS. THEY CUSTOM-FIT AND INSTALLED OUR WOOL STAIR RUNNER ON AN ODD SHAPED LANDING. IT LOOKS SO MUCH BETTER THAN I EVER EXPECTED. MR THOMAS WAS PROMPT, THOROUGH AND EXPLAINED ALL THE OPTIONS IN DETAIL. HE AND HIS TEAM WERE TIRELESS AND PROFESSIONAL. WE HIGHLY RECOMMEND HIS SERVICES.

TONY ANSWERED ALL MY QUESTIONS AND GAVE ME ADVICE ON HOW TO CARE FOR CARPETS BETWEEN CLEANINGS. ALWAYS HELPFUL AND PROFESSIONAL.

DARRELL WAS EXTREMELY NICE WHEN I CALLED. CARPET PROS WAS ABLE TO COME OUT AND CLEAN MY CARPETS BY MY SCHEDULE. THEY SHOWED UP ON TIME. THEY HAVE GREAT PRICES. ALL CARPETS WERE DRY WITHIN 8 HOURS! TONY DID A GREAT JOB, HE GOT OUT STAINS THAT I DIDN'T THINK HE COULD. I WAS VERY IMPRESSED WITH THEIR PROFESSIONAL ATTITUDE AND WORKMANSHIP. THE PRICE WAS ALSO GREAT (I HAD THE COUPON FROM ANGIE'S LIST). THEY EVEN SENT A THANK YOU CARD! THIS IS A GOOD COMPANY. I WORKED WITH TONY IN THE MOORESVILLE AREA.

I HAVE USED THEM SEVERAL TIMES AND THEY HAVE ALWAYS BEEN PROMPT, COURTEOUS, AND THEY DO A FABULOUS JOB. DARYL IS A WONDERFUL, THOUGHTFUL OWNER. I WOULD HIGHLY RECOMMEND THEM.

DARRELL AND TONY WERE EXCELLENT! OUR CARPET LOOKED BAD. WE HAD SOME BAD SPOTS AND PET STAINS. THEY'RE COMPLETELY GONE. THE CARPET LOOKS REALLY GOOD. WE HAD A PROBLEM WITH OTHER CLEANERS WITH STAINS COMING BACK, DARRELL SAID HE'D RETURN AT NO CHARGE IF THAT HAPPENED.

I WANT TO SAY THAT THE FOLKS AY CARPET PROS ARE TRULY PROS. THEY ALL HAD A GREAT ATTITUDE, FRIENDLY, AND VERY COURTEOUS. MY HATS OFF TO DARRYL WHO WENT THE EXTRA MILE IN TERMS OF CARING, GIVING QUALITY CUSTOMER SERVICE, AND DOING WHAT HE SAID HE WAS GOING TO DO. CRAPET PROS WAS ON TIME AN EFFICIENT. THEY WILL ALWAYS HAVE MY BUSINESS. TONI DID A GREAT JOB OF CLEANING. DARRELL AND AJ ...THESE GUYS HAD A WEALTH OF KNOWLEDGE ON ALL ASPECTS OF CARPET CLEANING, DEODORIZING, STAIN REMOVAL, CARPET PADS, AND INFORMATION REGARDING TREATMENT FOR BACTERIA AND MOLD AND MILDEW IN CARPETS. THANKS AJ FOR TAKING CARE OF CARPET ODOR. THANKS DARRELL FOR THAT EXTRA CARING AND FOLLOW THROUGH AND COMMITMENT TO EXCELLENCE.

VERY PROFESSIONAL. GOOD ADVICE ON PET STAINS & DAMAGE CONTROL. FLEXIBLE WHEN THEIR SCOPE OF SERVICE EXPANDED WHEN ADDITIONAL PET STAINING WAS UNCOVERED IN THE CLEANING PROCESS. RESPONSIVE ON THE PHONE.

I PURCHASED A HOME AND CALLED FOR AN ESTIMATE TO CLEAN ALL THE CARPETED AREAS OF A LARGE HOME. THE ESTIMATE SEEMED TO BE A GOOD VALUE AND THE OWNER WAS VERY UP FRONT ABOUT WHAT HE COULD AND COULD NOT GET CLEAN, HE MADE SUGGESTIONS TO HELP THE PROCESS. WHEN THE EMPLOYEE CAME OUT HE WORKED VERY HARD, WAS VERY FRIENDLY AND KNOWLEDGEABLE, AND EVEN REPAIRED A SEEM IN THE UPSTAIRS CARPET. ASK FOR TONY, YOU WON''T BE DISAPPOINTED.

COMPANY SHOWED UP ON TIME WITH SHORT NOTICE. UNFORTUNATELY ANOTHER MEMBER OF THE CREW DIDN'T SHOW UP. THE TWO FRONT ROOMS WHICH I HAD STRETCHED PRIOR TO CLEANING WERE DONE VERY NICELY AND THE WORKMANSHIP WAS EXCELLENT. THE OTHER ROOMS WHICH WERE NOT STRETCHED STILL SHOWED A LOT OF DIRT AND TRAFFIC. OVERALL, I WAS HAPPY WITH THE WORK, BUT WILL SUPERVISE A LITTLE MORE CLOSELY NEXT TIME.

THEY WERE ON TIME, PUNCTUAL. CALL BACKS WERE WONDERFUL. VERY RESPONSIVE TO MY NEEDS AND THE TIMING.

TONY DID AN EXCELLENT, PROFESSIONAL JOB, FRIENDLY AND COURTEOUS. THE WORK WAS EXCELLENT, AND THE CARPET LOOKS GREAT. I WILL DEFINITELY USE CARPET PROS AGAIN.

THEY ALSO REPAIRED THE MESS FROM ANOTHER COMPANY. IF I COULD GIVE THEM AN A+ I WOULD!

THEY TURNED A DISASTER INTO A WONDERFUL EXPERIENCE. THEY WERE EXTREMELY RESPONSIVE AND POLITE. I WOULD NOT HESITATE TO CALL THEM BACK! THEY OUT PERFORMED MY EXPECTATIONS!

EXCELLENT WORK. HE WAS DONE IN A DECENT AMOUNT OF TIME. HE WAS PUNCTUAL AND FRIENDLY. EXPLAINED ALL PROCESSES DONE, AND OFFERED UPGRADES (BUT DIDN'T PUSH THEM ON ME). WE'LL DEFINITELY USE THEM AGAIN!

DARRELL THOMAS WAS PROFESSIONAL & PROMPT IN RESPONDING TO MY ORIGINAL CALLED FOR AN ESTIMATE, AND WHEN THE JOB WAS SCHEDULED TO BE DONE, DARRELL AND BUSINESS PARTNER TONY SOLIS FINISHED THE JOB WITHIN THE ESTIMATED TIME FRAME, AND WERE VERY PLEASANT WHILE WORKING. I WAS PLEASED WITH THEIR ATTENTION TO SAFETY AROUND MY 6 YR OLD NEPHEW.

DARRELL RESPONDED VERY PROMPTLY TO MY INITIAL CALL. HE CAME BY FOR A QUOTE WITHIN A COUPLE OF DAYS, AND PERFORMED THE WORK A FEW MORE DAYS LATER. ALL IN ALL, A VERY POSITIVE EXPERIENCE. DARRELL AND PARTNER WERE VERY PROFESSIONAL, ARRIVED AND FINISHED WHEN THEY SAID THEY WOULD, AND CLEANED UP AFTER THEMSELVES. I WOULD HIGHLY RECOMMEND THEM TO OTHERS.

JOB WAS PERFORMED BY TONY AND AN ASSISTANT. THEY ARRIVED ON TIME, QUICKLY SET UP THEIR EQUIPMENT AND BEGAN TO WORK. THEY WERE THOROUGH AND EFFICIENT AND TOOK CARE OF EVERYTHING THAT HAD BEEN REQUESTED. TONY WAS VERY PLEASANT AND HE CLEARLY ANSWERED ALL OUR QUESTIONS. WE WERE COMPLETELY SATISFIED WITH THEIR WORK AND WE CAN FULLY RECOMMEND CARPET PROS TO OTHERS.

I WAS EXTREMELY PLEASED. THE SERVICE PROVIDER WAS ON TIME AND VERY POLITE. I HAVE NO TRUE WAY TO GAGE PRICE BUT THE PRICE DID SEEM TO BE QUITE REASONABLE. THE ONLY NOT TOO POSITIVE WAS THAT HE UNDERESTIMATED THE TIME FOR THE WORK BY ABOUT 2 HOURS. BUT TO HIS CREDIT, IN SPITE OF THAT, HE DID NOT RUSH HIS WORK AND, THEREFORE, PRODUCED EXCELLENT RESULTS.

WHAT A GREAT EXPERIENCE! DARRELL AND TONY WERE ON TIME, KNOWLEDGEABLE, PROFESSIONAL, AND READY TO DO THE WORK ON SHORT NOTICE. WE APPRECIATED THEIR THOROUGH WORK AND TIME SPENT MAKING SURE EVERYTHING WAS DONE CORRECTLY. WE ALSO FELT THAT THEIR PRICE FOR THE WORK WAS VERY REASONABLE, AND WE WERE PARTICULARLY HAPPY THAT THEIR COMPANY WAS WILLING TO COME TO THE CLOVER/LAKE WYLIE AREA FROM CHARLOTTE FOR NO EXTRA CHARGE. IN THIS DAY AND AGE, IT IS VERY RARE TO FIND SUCH SERVICE AND HARD WORK FROM A COMPANY. WE HIGHLY RECOMMEND THIS COMPANY FOR ANY CARPET REPAIR AND CLEANING. SINCE THIS WAS OUR FIRST EXPERIENCE WITH ANGIE'S LIST, YOU CAN BET THAT WE WILL BE USING IT MORE IF THIS IS THE KIND OF SERVICE AND WORK WE CAN EXPECT. BRAVO, CARPET PROS!