Experience. Quality. Results.
Carolina Carpet Solutions is a family owned and operated carpet and upholstery cleaning service, proudly serving the Greater Charlotte area since 2004.
Business highlights
21 years of trusted experience
Family Owned & Operated
Services we offer
Carpet Cleaning
Upholstery Cleaning
Odor Control
Fine Oriental Rug Cleaning
Scotchgardâ„¢ Carpet & Fabric Protection
I made the appointment for the carpet cleaning on line, which was very easy. Matt Hrdlick, the owner-operator of this business, came to my house that day and did a wonderful job. My 11-year old carpets look fabulous! Matt uses a very mild, but effective solution that cleans beautifully without soaking the carpet. He's a very nice person who you can easily trust. I felt comfortable leaving him alone in my home. His price was quite reasonable as well. This company was referred to me by several people on a neighborhood website who used him and loved the job he did. I referred him to my daughter, who used him before I did and she gave him the same positive review. I will definitely have him clean my carpets again and will gladly refer him to others.
Description of Work: Cleaned 8 areas of carpet in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from Carolina Carpet Solutions
Thank you for the review!
DAVID B.
04/2016
5.0
carpet cleaners
 + -1 more
Timely, thorough, and professional. What more could you want?
Description of Work: Deep cleaning of 2 sets of stairs, hallway, and a master bedroom. As usual, CCS did a super job and were highly responsive, thorough, and professional. This company does great work at competitive rates!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Carolina Carpet Solutions
Thank you for the review!
Linda N.
04/2016
5.0
carpet cleaners
 + -1 more
Great! We had rented a house that had terrible stains (looked like wine or Kool Aid in several rooms) as well as what appeared to be oil stains from the garage or driveway. Considering that they were all ready set in stains, he somehow managed to get them entirely out.
Description of Work: Matt has cleaned carpets for us on three occasions and has done an outstanding job each time. We have several dogs and unfortunately have had pet stains that we ourselves were unable to get out and Matt made the carpets look brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Carolina Carpet Solutions
Thank you for the review!
Linda C.
10/2015
5.0
carpet cleaners
 + -1 more
Matt is wonderful. He is punctual, considerate and professional. Does a great job every time! I won't use anyone else.
Description of Work: Matt did a great job cleaning my carpets after my dog got sick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Carolina Carpet Solutions
Thank you very much for the review.
Tracy H.
06/2015
5.0
carpet cleaners
 + -1 more
Matt is the owner and also the technician- he is very friendly and knowledgeable about what he does. I scheduled my service date on his website which shows available time slots-very convenient as he sent email confirmation and reminders of my appointment. He was punctual and did not use any high pressure sales tactics to sell extra services. He explained what services he could do and what to expect from them. We had a cat that marked the carpet for several months - I had cleaned it as best I could with OTC products and he thought I could get away with just a regular cleaning but I asked for enzymatic removal to be sure. The carpet is dry and I am so happy to report no cat odor. The service we previously used had the problem of different techs showing up every time- some were great and knew what they were doing, other times not so much. Not a problem here. I will definitely call this company in the future.
Description of Work: Cleaned my oversized family room carpet, with disinfectant and enzyme cleaner due to cat urine spots
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Dorthe T.
05/2015
5.0
carpet cleaners
 + -1 more
Matt, arrived on time. Protected all the corners of the walls and built-in cabinets with plastic surround protectors. Thorough and efficient cleaning as usual. He has cleaned my rental untis as well and always does an excellent job and makes every attempt to get out any stains
Description of Work: Cleaned master bedroom and closet carpets as well as great room and landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
DAVID B.
04/2015
5.0
carpet cleaners
 + -1 more
Matt was very thorough and is meticulous about his work. Scheduling was a breeze with his website and the carpets look great! We will definitely call back in 6 months!!
Description of Work: Cleaned carpet in 3 rooms, a hallway and 2 sets of steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
TROY T.
03/2015
5.0
carpet cleaners
 + -1 more
He arrived on time, was friendly and knowledgable and looke around the house. He started up stairs and worked his way down moving the furniture and doing a fantastic job. We had pet stains from a new puppy and plenty of dirt from our family of five. Our carpets are ready to be replaced but he did the best cleaning job of anyone we have ever used and brought the carpets back to life. He took his time to make sure he did a good job. I believe he went the extra mile and when he was done he locked up and left leaving out home fresh smelling and with great looking clean carpets.
Description of Work: Cleaned the Carpets and area rugs for the home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Bob L.
02/2015
5.0
carpet cleaners
 + -1 more
Exceptional value. Outstanding care of existing furniture and walls with bumper guards. Prompt. Courteous. Suggested we have carpet stretched to extend life of carpet. Referral to perform that service was of equal quality. We'd be hard pressed to sample any other service provider.
Description of Work: Deep cleaned two rooms. I am a repeat customer. Outstanding still!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
James M.
12/2014
5.0
carpet cleaners
 + -1 more
Matt is the consummate professional. He is detail and customer service oriented. More companies should take his lead. I had recently had brand new carpet installed in the house. My dog, evidently knowing this, decided he'd be sick and have diarrhea in six separate spots. I got up what I could. I've been using CCS for many years. Matt did it again. You cannot tell there was ever an issue. Will always use and recommend Matt to everyone that needs excellent floor cleaning services.
Description of Work: Carpet Cleaning of Pet Stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Ruth H.
12/2014
5.0
carpet cleaners
 + -1 more
Our carpet is about 6 years old. I have a big dog and messy husband. The dog and the husband don't wipe their paws very well! Matt cleaned this stained, stinky carpet to perfection. He gets in on time, gets out and does his job well! This is my second time using him. I will continue to use him. We have used other carpet cleaners in the past who were always late and took hours to do the job! They were always on their phones. Matt is NOT like that. He is very professional and personable. Tells you when you have a snag, or other problem. He Doesn't try to sell you anything like the rest of them do! I would highly recommend Matt. And you can schedule online, which I love!
Description of Work: Cleaned Master Bedroom and closet carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Michael L.
12/2014
5.0
carpet cleaners
 + -1 more
Matt came in on time and worked many hours till the work was completed. He is very professional and detail oriented. after the work completion , he told what was done and if there were any problem stains. He also promissed that if he will need to come back for any misses he will do so.
Description of Work: Matt came in and gave us a price quote for the whole house carpet cleaning. On the agreed upon day Matt came in and cleaned all the carpets ( 8 rooms ) , and removed all stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Response from Carolina Carpet Solutions
Thank you for the review [member name removed]!
Meagan D.
08/2014
5.0
carpet cleaners
 + -1 more
LOVED the results - we will be doing this 2x's a year
Description of Work: 6 areas of full carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.99
Response from Carolina Carpet Solutions
Thank you for the review {member name removed}!
Bob L.
07/2014
5.0
carpet cleaners
 + -1 more
Second time using this firm. Outstanding still and it gets better. They know their stuff about carpets. We learned so much. He didn't just clean he engaged and educated. They remembered a lot of particulars about our carpet; approximate age, previous bad spots etc. Outstanding 4 Ps - Prompt. Professional. Price. Perfect.
Description of Work: Cleaned two rooms as that is all the carpet we have.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Carolina Carpet Solutions
Thank you for the review {MEMBER NAME REMOVED}!
Stuart O.
05/2014
5.0
carpet cleaners
 + -1 more
Perfect. If anyone deserves an A rating they do.
Description of Work: This provider is the best carpet cleaner I have ever used. They are professional, thorough, and always on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Patricia M.
10/2013
5.0
carpet cleaners
 + -1 more
A neighbor's medium sized dog had an accident on our very light ivory colored Living Room carpet, leaving two large ugly yellow spots. Unfortunately, we didn't discover the spots till almost 3 days later when they'd already dried, a disaster per stain removal literature. We'd been using another carpet cleaning service for 8 yrs, so called them. They did remove the actual dog urine stains, but, their cleaning product then left two large lighter "residue" stains, still very visible on our carpet. And, they indicated to us that this was as "good as it would get" & that we'd have to live w/the residue stains. We decided to do some research & found Matt. Not giving up hope, we called him. He asked more detailed questions about the history of the stains, asked if we could send pictures he could analyze, etc. When Matt arrived, he looked at the stains further, asked additional questions & shared that' he believed he could remove the residue stains. He was absolutely correct. He was able to remove all signs of the stains & restore our carpet to its original condition. What a relief, as these stains were in a place anyone could see them.... from any angle!!! (And, the rest of our carpet was pristine, as we take good care of it.) Matt was the epitome of professionalism: highly experienced, knowledgable, articulate, proactive in explaining his analysis of the problem, his proposed solution, his rationale for his solution choice & his cost charges. He is totally customer focused & customer driven, a true rarity these days. And, a heck of a nice guy too. After one visit (10/24/13), we're convinced no one else but Matt will clean our carpets, etc. He more than deserves every superlative feedback comment that has been written about him. Don't hesitate to call him!
Description of Work: Cleaned two large ugly stained areas caused by a doggie accident. Also cleaned soiled areas in bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
NANCY K.
02/2013
5.0
carpet cleaners
 + -1 more
Matt has been cleaning our carpets for 6 or 7 years. I wouldn't use anyone else. Carolina Carpet Solutions are very reasonable and efficient. We work at home and have two offices. We have a Long Hair German Shepard dog that goes in and out all day long. Consequently we have dirt tracked everywhere. I try to get the carpets done every 6 months but sometimes it stretches out to a year and no matter how long it has been between cleanings or how dirty my carpets are, they look almost new when Matt is done. He lifts all the furniture and puts blocks or plastic under everything. We will be moving out of state in the next year and I wish we could take Carolina Carpet Solutions with us. We know that when we do business with Carolina Carpet Solutions that we can count on superior service, reasonable prices and expertise in caring for our home and belongings. The technician (Matt) is very pleasant and trustworthy. We deeply appreciate the work he does for us and wish him huge success in Charlotte and the surrounding area.
Description of Work: Carpets cleaned in two offices and a bedroom, hall and Den.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Response from Carolina Carpet Solutions
Thank you for the review {MEMBER NAME REMOVED}!
STEVE H.
01/2013
5.0
carpet cleaners
 + -1 more
Matt is all about service, which is outstanding. He is the utmost professional and does a perfect job every time we've called him out to our house. The website is easy to schedule an appointment online. This last cleaning was a 8 room cleaning right before the holidays. Would recommend Matt and his company to everybody! Thanks Matt!
Description of Work: 8 room cleaning prior to Holidays
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Melissa G.
12/2012
5.0
carpet cleaners
 + -1 more
We have kids and pets and carpet that is 6 years old. Matt came in and was able to get our carpet cleaned rather quickly, and removed some stains. He also cleaned carpets at my moms house, and she also was very pleased. We will definitely use again in the future!
Description of Work: Carpet cleaning of great room & hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Craig B.
10/2012
5.0
carpet cleaners
 + -1 more
Matt is a very serious, hard-working professional, dedicated to his business, and focused on his customer's needs and concerns. I had purchased a home in the Charlotte area, and wanted to have the carpets well cleaned prior to moving my furniture in, but coming from out of state, and not knowing who I could rely on for an honest, quality job, I turned to Angie's list for a positive recommendation. After reading several positive reviews for many companies in the carpet-cleaning business, I decided that the reviews for Carolina Carpet Solutions were the most impressive and appealing. On relatively short notice, Matt was able to give me a Saturday morning appointment, which worked well with my plans; he showed up prompltly, and did a great job - well worth the fee he charged (which happened to be at the low end of a range he had quoted me, sight unseen). Anyone needing their carpets cleaned in the Charlotte area, could not do themselves better than to contact Matt Hrdlick of Carolina Carpet Solutions.
Description of Work: The carpets in my home needed vacuuming and shampooing. DO: Call Matt @ Carolina Carpet Solutions DON'T: don't ignore the above recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Carolina Carpet Solutions
Thank you for the review {member name removed}!
Laurie M.
09/2012
5.0
carpet cleaners
 + -1 more
Matt is just wonderful. He did a great job. He worked at a stain until he was sure that it was completely gone. The stain was there from before we moved into the house and we thought it would never be able to be removed but he was successfully able to. He was neat, clean and we are happy with his services.
Description of Work: I hired them for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carolina Carpet Solutions
Thank you for the review {member name removed}!
John E.
06/2012
5.0
carpet cleaners
 + -1 more
I recently used Carolina Carpet Solutions for carpet cleaning in my home. I had some high traffic areas and my pet's favorite sleep spots where I wanted extra cleaning done. I am more than pleased with the results. I chose Carolina Carpet Solutions after reading the reviews on Angie's list . There were several companies with A ratings and Super Service Awards. However, in the reviews for Carolina Carpet Solutions customers raved about how well their carpets were cleaned and that he was able to restore even the most worn of carpets. As a result, I chose to give the company a try and I am glad I did. Matt was very responsive. He is very busy so it took an extra day or two before he could get me on the schedule. However, the end product was worth the wait. I am very pleased by how well my carpets were cleaned. And I agree with the other reviewer, he restored my carpets to an almost new condition. The carpet was bright and cleaned and well fluffed. I have had the carpets cleaned by other companies before on several occasions but none gave results worth writing a review about. I was definitely pleased by the result. My only wish is that I had found him sooner. I will definitely use Carolina Carpet Solutions again and would highly recommend the company to anyone else looking for high quality carpet cleaning.
Description of Work: Carpet cleaning in high traffic areas of my home and on the stairwells
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164.99
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
matthew Z.
03/2012
5.0
carpet cleaners
 + -1 more
They did carpet cleaning in four of my rooms. Their price is a little bit higher but they really did a good job. I would use them again in the future.
Description of Work: I used Carolina Carpet Solutions for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Response from Carolina Carpet Solutions
Thank you for the review [Member name removed]!
Jill M.
01/2012
5.0
carpet cleaners
 + -1 more
Reasonably priced, called ahead when running late, easy to schedule, great work. Very trustworthy.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from Carolina Carpet Solutions
Thank you for the review {member name removed}!
Melissa P.
12/2011
5.0
carpet cleaners
 + -1 more
Matt was on time, prepared, professional, courteous as always. This is the third time I've used his services and each experience has been fantastic. He is very thorough and so efficient! I have approx 2700 sq feet of commercial space. He cleaned the carpeting for the entire space. It was fast and very reasonable. I used to use Stanley Steemer before I started using Carolina Carpet Solutions. This service is so far superior to Stanley Steemer. I always recommend Carolina Carpet Solutions to anyone who needs carpets cleaned!
Description of Work: Cleaned the carpeting for approx 2700 square feet of commercial studio space.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Carolina Carpet Solutions is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 3:00 AM
Tuesday: 9:00 AM - 3:00 AM
Wednesday: 9:00 AM - 3:00 AM
Thursday: 9:00 AM - 3:00 AM
Friday: 9:00 AM - 3:00 AM
Saturday: Closed
Carolina Carpet Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa