At American Air and Mold Solutions, LLC, we have been servicing the southeast area for over 15 years. We pride our company on reliability, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project.
This is bait and switch company. They offer a price to clean and then tell you that there are problems of a different type and charge much more. The customer would be unaware they are being taken as there is no way to verify other than to take their word. We will find out though as we have chosen to take this company to court and subpoena customer records. We are sure we will find and be able to prove the same "problem" is found every time a cleaning service is offered. They also finished in about 1 hour on a job that should take much longer, so we are having the job checked by another company for our court case. Stay away from this company.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
chris F.
02/2016
3.0
Workers were nice,explained everything &showed me what needed to be done.price was not what I expected,It went from 150 to $1100.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Vicki S.
12/2015
5.0
Standard vent cleaning was thorough and very satisfactory. Cost of mold remediation was unexpectedly high.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
edmond m.
12/2015
5.0
They were very polite, courteous, and gave us a complete job. When they discovered a serious issue we did not know we had, they not only showed it to us but told us how they would go about getting in corrected. We have highly recommended them to other friends. Thanks again for giving us clean air and a great smelling house!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William C.
12/2015
1.0
Came with one price then wanted to charge for more work with the scare of mold and then they couldn't do the job because as they said they would disturb the mole even though they told me they would vacuum with a hepa vacuum.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
1.0
Gerry B.
09/2015
5.0
Yes very polite, on time and very pleased. Since I have never had my air ducts cleaned in the 34 years I have been in the house. They had to do extra effort in cleaning ducts. Since then it has been a week and there is no dust, or dirt on glass stove top or any other furniture. I signed a yearly contract, but was told it could pushed to every 2 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda H.
05/2015
5.0
Overall good experience. Polite, on time, and got the job done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anthony V.
02/2015
5.0
All around good experience, I have nothing negative to say.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
james h.
01/2015
4.0
it was overpriced, but they did what we contracted for. just pricey. however, they worked very hard and completed the job as fast as they could. they did what we contracted for.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
DONNA M.
10/2014
4.0
very courteous
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Walter G.
04/2014
0.5
Supervisor very unprofessional.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Eleanor W.
04/2014
3.5
The brush that they used to clean the return vent only reached about half way thru the length of the vent, so I really have no way of knowing if it was worth the money.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Roy A.
08/2012
N/A
Very satisfied!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Marilyn B.
04/2012
N/A
Very professional. Only complaint was they were running late on previous job, but I was called to let me know.