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Circle City Lock & Key Locksmith

Locksmiths, Mailbox Repair

About us

Award Winner (Angie's List Super Service Award 2015, 2016,, 2017 & 2018) Circle City Lock & Key Locksmith is a full service locksmith company providing residential, automotive, emergency and commercial business store front services for our customers. We are a family owned and operated business dedicated to customer satisfaction. Fair and honest pricing and a history of high quality work is what has made our company stand out. Open Mon - Fri 8am - 5pm ...for home, auto and business lockouts. We service Orange County, NC and areas of Durham, Wake, Chatham, Alamance and Lee Counties including Chapel Hill, Carrboro, Durham, Hillsborough, Pittsboro, Fearrington Village, Morrisville, Apex, Cary, Raleigh, Wilsonville, Goldston, Snow Camp, Bear Creek, Gulf, Bennett, Bynum, North Carolina and surrounding communities.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Emergency Lockout Service, Re-key Locks, Auto Transponder Keys, Car Keys Made, Ignition Replacement, Keys Made & Duplicated, Locks Changed & Repaired, Lock Picking, Master Key Systems. Door Closers, Peep Holes, Mailbox. File Cabinets, Desk Keys & Locks, Gate, Pool, Patio Door Keys & Locks, Window Locks, Safe Service & Sales, 24 Hour Mobile Services, Motorcycle Keys, Mechanical Ignition Keys, High Security Keys. Lost your Car keys? Don't go to the Car Dealer...we're nearly half their price.

Services we don't offer

We provide nearly all locksmith services... call us today!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 122 reviews

JB K.
01/2017
5.0
locksmith
  + -1 more
The locksmith techs drilled a hole in my front door for peep hole. They did as instructed and drilled hole to accommodate my height . It performs as it should and I can now observe anyone at my front door easily from the safety inside my home. Surely worth the money.
Description of Work: Installation of peep hole in front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Circle City Lock & Key Locksmith
Awesome safety feature peep holes are. Simple but effective. Thank you for your business, please call again. Jason Clough - Owner

Samantha P.
01/2017
5.0
locksmith
  + -1 more
In this case, the doorknob was beyond repair costing more to repair than to replace, so I bought a new one that matched the old. Bret rekeyed my new doorknob. I no longer have to work the key in and out, left and right to get it to open. Very smooth opening on the first try now.
Description of Work: Repair of doorknob or replace with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
I'm very pleased to read that you are now able to easily operate your door hardware. Thanks for kind feedback and for sharing on Angie's List. Jason

Lynn W.
01/2017
5.0
locksmith
  + -1 more
Circle City Lock & Key Locksmith came and unlocked my car. On time arrival, quickly opened my car and retrieved my keys. Thank you Circle City you guys are awesome.
Description of Work: I locked my car with keys inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
Thanks for taking the time to leave us a review! I'm glad we were able to get you in your car quickly. Take care, Jason

Jennifer M.
01/2017
5.0
locksmith
  + -1 more
Excellent experience. Even though it was a non-emergency, they fit me in quickly for an appointment. Jim and Jason arrived promptly at the scheduled appointment time, worked quickly, and were very professional and personable. Would definitely use them again.
Description of Work: Installation of fresh deadbolt. Upgrade of existing deadbolt and associated hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thanks for your kind words and the time you took to share them with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure the professional service our clients deserve. All the best, Jason

David S.
01/2017
5.0
locksmith
  + -1 more
He was quick and easy to get a hold of and did the work quickly.
Description of Work: Came and unlocked/rekeyed a deadbolt door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
Thank you [Member Name Removed] for reviewing our work. . We appreciate your business, and we hope to have another opportunity to serve you in the future. Best Regards, Jason Clough

J L T.
12/2016
5.0
locksmith, mailbox repair
  + 0 more
This locksmith was professional and performed an effective service creating new car keys to replace my old worn keys that were hard to turn in the ignition. Jason checked my home door locks and mailbox offering some locksmith advice on how to care for them and adjusted some of the locks. 100% satisfied customer.
Description of Work: Created new auto key and checked house door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thank you for your comments. We are happy to hear that you are a 100 % satisfied customer. We do everything in our power to be the best locksmith service in the area and it is rewarding to see that our efforts have not gone unnoticed. Thanks again, Jason

Mardy R.
12/2016
5.0
locksmith
  + -1 more
Called them and an hour later had my high security made. They even gave me a free mechanical key to my vehicle that operates the door lock. Recommend without reservations.
Description of Work: Job well done with high security key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Circle City Lock & Key Locksmith
High Security Auto Keys are our specialty and our guys really enjoy making and programming them. Pleasure working with you [Member Name Removed]. With Thanks, Jim - Ops Manager

Kayla G.
12/2016
5.0
locksmith
  + -1 more
I called this business because of all the A ratings they have received. I must say the high ratings were well deserved. Jason got straight to work, picked my lock and fashioned a brand new key. His price was less expensive than the two other quotes. I received great service and a great price.
Description of Work: Locksmith work: We had a problem with a lost key that needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Our locksmiths take their work very seriously and they always try to provide the quality customer service that has become expected from our company. Thank you for adding your review. Truly, Jason

Marie T S.
12/2016
5.0
locksmith
  + -1 more
Outstanding service I believe this was the first time I have had a trades contractor person show up at the appointed time. Very happy with price and quality of work.
Description of Work: Jason did an outstanding job rekeying all my locks to a single key; hey no more juggling multiple keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Circle City Lock & Key Locksmith
Thanks [Member Name Removed], We try to stay on time for our appointments. I know if I hired someone to come to my home I would expect them to be respectful of my time by showing up on time. That's why we give straight up appointment times and do not do the usual 4 hour block times some trades people give. Thanks again, Jason Clough, CEO

Delbert W.
11/2016
5.0
locksmith
  + -1 more
Easy and prompt scheduling with the techs arriving on time.
Description of Work: Needed a lock rekeyed to allow it to be opened by a master key for all other locks but still have a key that opened only that lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Circle City Lock & Key Locksmith
We're glad to assist you in master keying your property. Please call again. Thank you, Jim - Ops Manager

Dora S.
11/2016
5.0
locksmith
  + -1 more
Excellent lockout service call. Exceeded my expectations by arriving at the time stated and the price was same dollar amount the locksmith quoted me on the telephone. I now know who to call every occasion I need a locksmith.
Description of Work: Locked out of home and needed quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
We take pride in providing a service our customers are satisfied with and hopefully will call us again. Thank you for your business and the great review. Jason

H N W.
11/2016
5.0
locksmith
  + -1 more
The best locksmiths in the Triangle. Jim and Jason arrived 5 minutes early to repair broken lock and rekey several other locks to accept the same key. Efficient, friendly, fair price for the budget minded individual that I am. I think everyone can appreciate that. If you need a locksmith who will show up on time and get the work done for a good price these are your guys.
Description of Work: Fixed broken Lock and rekeyed several other locks to one key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Circle City Lock & Key Locksmith
Thank you for your commendatory feedback. Call me when you need that extra auto key made; we'll fix you right up. Take care, Jason

Evelyne H.
10/2016
5.0
locksmith
  + -1 more
They came out right away and advised us to write the manufacturer, as the latches were covered under warranty and would be replaced immediately by the manufacturer. That's what we did, and that's exactly what happened. It was fabulous advice, and great service.
Description of Work: Two of our locks were broken. They came out to assess the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Circle City Lock & Key Locksmith
We were happy to connect you with the manufacturer to save you some money. It was a pleasure to work with you and if you need service again please call. With thanks, Jason Clough

William E.
10/2016
5.0
locksmith
  + -1 more
Jason (NC License #1286) was extremely proficient. The visit was very enjoyable and educational. Jason was very courteous, explaining everything. This company has a reputation of quality service and I have no hesitation recommending them to other Angie's List members. I will always start with them for related locksmith needs in the future.
Description of Work: Re-keyed several locks in record time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Circle City Lock & Key Locksmith
I, also, enjoyed our conversations. It was a pleasure to work for you. Thank you for the kind words. Jason

Cara B.
10/2016
5.0
locksmith
  + -1 more
Circle City Lock & Key helped me tremendously. I tried many different locksmith companies and hardware stores to find the correct lock but to no avail. Circle City went out of their way to replace my broken lock before night time. I appreciate the additional effort on their part to make me feel safe and secure. They really care about the customers. I would highly recommend their locksmith service.
Description of Work: Replaced sliding patio door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83.5

Response from Circle City Lock & Key Locksmith
I'm glad Bret was able to quickly replace your lock later that evening and secure your home. Your safety is our number one priority. Please call [Member Information Removed] again whenever you need our expertise. Thank you. Jason

T M.
09/2016
5.0
locksmith
  + -1 more
Easy and pleasant. Jim called ahead to check on the types of locks I needed changed. When I booked my appointment in advance, I couldn't recall how many deadbolts the house had. Before coming out, he suggested I take photos and send them to him. Not sure if he expected so many, but he didn't complain. It allowed him to get an idea of what to bring. He was a pleasure to chat with as he worked and was open about the state of the locks and how the mechanisms worked. We rekeyed 4 doors in all. Wasn't able to change the lock on the storm door, but it locks from the inside and that's what mattered. He tried, though! I think the price was fair, but I didn't shop around so I can't compare. I would call him or his son again in the future. Let's hope I don't have to.
Description of Work: Change locks on doors after Home purchase

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Circle City Lock & Key Locksmith
Thank you for your review. We believe in providing the best personalized service, and I agree with you, Jim is very good at his job! We look forward to another opportunity to provide locksmith service for you (when needed), thank you again for your positive comments. Best Regards, Jason

Robin L.
09/2016
5.0
locksmith
  + -1 more
Very well. It took several trips as there was a large number of lock and they had to orders some new keyless system. One keyless system did not have all the functionality of the old and they reorder it and make an extra trip to put the right one in at no extra expense
Description of Work: Change all the locks and repairs keyless entry locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Circle City Lock & Key Locksmith
Our customer's satisfaction is worth the extra effort and trip! All of our locksmiths take their roles in our industry very seriously and try, every day, to provide the quality customer service that our clients expect. Thank you, Jason Clough, Owner

Jayne W.
09/2016
5.0
locksmith
  + -1 more
Great! They were knowledgeable, punctual and easy to work with. Reliable.
Description of Work: All locks re-keyed. Peephole installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thank you for taking the time to write your review of our locksmith service, your comments are very much valued. Please call us again anytime 24/7. Jason Clough, Owner

Mark A.
09/2016
5.0
locksmith
  + -1 more
A Circle City locksmith re-keyed all of our door locks on the afternoon that we closed on our new home. The locksmith called ahead to let us know he was on his way. He did a great job: was professional, efficient, polite and friendly. The price was great as well. I highly recommend Circle City!
Description of Work: Rekeying locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thank you [Member Name Removed], glad to help you out. I appreciate the recommendation and review. Please call me again if I can be of assistance. Jason Clough, Owner

Dan L.
09/2016
5.0
locksmith
  + -1 more
Great work! Easy. On Time. Professional. As Advertised!
Description of Work: Recore all home locks, cut new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Circle City Lock & Key Locksmith
[Member Name Removed], Your review is much appreciated. If we can be of service again do not hesitate to call. Thank you. Jason

David H.
08/2016
5.0
locksmith
  + -1 more
We have used Circle City Lock & Key Locksmith twice previously and just booked our third appointment with them. Outstanding service in every way. Reasonable price, quick availability, and overall just highly professional!
Description of Work: Full re-key of our rental property in between tenants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Circle City Lock & Key Locksmith
[Member Name Removed], It's a pleasure to work with you again. Thanks for the business and great review. Jason

Camille A.
08/2016
5.0
locksmith
  + -1 more
In June, 2016 one of my tenants reported a problem with their doors. I manage The Plant, a small eco-industrial park, on the east side of Pittsboro, NC and am responsible for four buildings, a dozen tenants, and thirty doors. Circle City Lock and Key responded promptly to my call and did not leave until they had figured out exactly why each of the three doors were no longer opening and closing properly. They promptly sent a crew who expertly fixed the doors. This was an unusually daunting job and although they do not ordinarily focus on door problems, they gamely tackled my problem and did not charge nearly as much as I imagined they would, given the scope of the project. I've been using Circle City for years and highly recommend them. They are friendly folks, easy to work with, and good at what they do. It isn't unusual for them to work me into their schedule the same day I call with a job. Their truck has everything they need to complete the job, well stocked with locks, key blanks, and tools. Their fees are reasonable and there has never been a job they didn't do right the first time. If you want a lock changed, key alike to match another lock, or just get some keys made, these are your guys.
Description of Work: Inspected three massive metal doors in a forty-year-old industrial building, determined the source of the problems, designed and implemented fixes for each door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

C Marie R.
08/2016
5.0
locksmith
  + -1 more
Reliable, professional and on time. Jason arrived quickly, provided the locksmith service and removed broken key. They are a great company to work with. I've only worked with one other locksmith who arrived 3 hours late and overcharged me. This was indeed a different, better outcome. Jason not only showed up at the agreed to time but did not charge more than he stated when I set up the appointment. He did a great job so I not only will call Circle City Lock & Key again, I will happily recommend them to other Angie's List members.
Description of Work: Reliable and on time. Provided locksmith lockout service and removed broken key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
Thank you [Removed Member Name] for your fantastic review. We appreciate your business and sharing your experience with others. Be well, Jim - Ops Manager

Mary M.
08/2016
5.0
locksmith
  + -1 more
Great experience! I purchased an Angie's List "Big Deal" for Circle City Lock & Key. On Saturday July 29 I spoke with Jason from Circle City to schedule the work. I explained that I needed a deadbolt lock installed on the external entrance to my sunroom. I had purchased an appropriate Schlage lock but, to my chagrin, I couldn't install it myself (arg). Jason explained that the work would not cost as much as the Big Deal since I had already purchased the lock and since there was only one lock to service. He suggested that I contact Angie's List to reverse the Big Deal purchase and he scheduled an appointment for Monday at 9AM. Wow. They arrive on time as scheduled, were professional and gracious. It was an A+ experience!
Description of Work: Replace a broken deadbolt lock on sunroom door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
You are a great customer! A true pleasure to work with. Please call again. With thanks, Jason

MK O.
07/2016
5.0
locksmith
  + -1 more
The locksmith was excellent! My door lock was worn, sticking and hard to turn the key. Eventually, a piece of the lock bolt fell off and was lying on the floor. Jason (NC licence #1286) arrived at the appointed time, replaced the broken lock, rekeyed it to match my other locks and now I only have to use one key; very convenient. He also lubricated all the other locks so now they work perfectly. The pricing was awsome. I will most defintely use this locksmith in the future
Description of Work: Replaced door lock and rekeyed it to match my other locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Circle City Lock & Key Locksmith
Thank you for writing this nice review. When you called about your lock problem I knew we must help and we're glad to do so. Again,thank you for calling Circle City. Jason Clough - Owner

Contact information

200 Stancell Dr, Chapel Hill, NC 27517

http://www.circlecitylockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
# 1286
Trade License Authority
NC Locksmith Licensing Board
Trade License Expiration
08/14/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Mailbox Repair

FAQ

Circle City Lock & Key Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Circle City Lock & Key Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Circle City Lock & Key Locksmith offers free project estimates.
Yes, Circle City Lock & Key Locksmith offers eco-friendly accreditations.
Yes, Circle City Lock & Key Locksmith offers a 10% senior discount.
Yes, Circle City Lock & Key Locksmith offers emergency services.
Yes, Circle City Lock & Key Locksmith offers warranties.
Circle City Lock & Key Locksmith offers the following services: 24/7 Emergency Lockout Service, Re-key Locks, Auto Transponder Keys, Car Keys Made, Ignition Replacement, Keys Made & Duplicated, Locks Changed & Repaired, Lock Picking, Master Key Systems. Door Closers, Peep Holes, Mailbox. File Cabinets, Desk Keys & Locks, Gate, Pool, Patio Door Keys & Locks, Window Locks, Safe Service & Sales, 24 Hour Mobile Services, Motorcycle Keys, Mechanical Ignition Keys, High Security Keys. Lost your Car keys? Don't go to the Car Dealer...we're nearly half their price.
We provide nearly all locksmith services... call us today!

Contact information

200 Stancell Dr, Chapel Hill, NC 27517

http://www.circlecitylockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed