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King & Queen of Clean

House Cleaning, Hauling, Home and Garage Organization,

About us

This is a family owned company. We have been serving Wake & surrounding counties for 3 years. We offer a variety of services. We haul away junk & scrap metal fee based upon job size. We do service commercial accounts as well as residential. We provide housecleaning on monthly, bi-weekly and weekly rates. We are in the process now of expanding to providing lawn care. There are over 10 years experience in doing this. We are really a one stop shop. We like things to be clean from the inside to the exterior of your homes. We are available to do one time, weekly, bi-weekly or monthly rotating accounts. If you have any questions please feel free to contact us!!

Business highlights

16 years of trusted experience

Services we offer

Housecleaning, laundry, garage clean outs, move out cleaning services, mowing, weed eating, scrap metal removal, dusting, sweeping, mopping, toilet & bathtub scrubbing, baseboards, vacumming, hauling junk, yard sale leftover pick ups, trash-outs on foreclosed homes, appliance removal, & junk car removal.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.3460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
19%
3
8%
2
6%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 351-375 of 460 reviews

Michael H.
05/2016
3.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Jason B.
06/2015
5.0
hauling services
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$100

Lee W.
05/2015
5.0
hauling services, house cleaning, home & garage organization
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Antoinette H.
01/2015
5.0
hauling services
  + -1 more
It was great.
Description of Work: I purchased a Big Deal for $65 for 1 Truckload of Junk Hauling/Removal Services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

suzanne S.
01/2015
4.0
house cleaning
  + -1 more
Work was ok.
Description of Work: Purchased $89 for Whole House Cleaning up to 3,000 Square Feet!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Mary U.
01/2015
4.0
hauling services
  + -1 more
Everything went fine.
Description of Work: I purchased a big deal for Junk Hauling and Removal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Lisa B.
10/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: Hello. I've called several times in the past couple of months and left messages. At this time I would like my money back for the purchase I made on March 25, 2014. While I know it's been a bit difficult for us to connect in the past, it has come to where I am getting no response. Being in the customer service industry myself, ultimately it is up to me to make sure and make contact with my customers in order to keep my customer base satisfied. The email thread shows that as of 04.27.2014 you have not responded to my emails, nor my phone calls of which there have been several. | |A company check for the $89.00 will be fine. Please mail to: | |XXXXXXXXXXXXXX |XXXXXXXXXXXXXX | |I will look for it within the next 10 days. | |With regards, | |
Rating CategoryRating out of 5
$89

Terri R.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased an Angie's List coupon for this service and although I explained ahead of time the areas that I would liked clean, they just didn't show the detail in cleaning that I was used to. I actually had to clean up after them. So I went back to my former cleaning service.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Wanda B.
08/2014
4.0
lawn service
  + -1 more
They did a great job
Description of Work: Mow and trim the yard

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Nicole N.
07/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did a great job but the older woman running the crew was not very nice. I may have caught her on a bad day but still, if you pay for a service, you expect to be spoken to politely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Cassandra H.
06/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased the deal and sent them several suggested dates. I also said I could be available on almost any date. I sent several emails but never heard back after the first email saying they could not do the dates I suggested.
Rating CategoryRating out of 5
$149

Daniel T.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carolyn G.
06/2014
3.0
house cleaning
  + -1 more
did not use
Description of Work: did not use. approx date of service was actually 2012
Rating CategoryRating out of 5
$59

Don & Suzanne H.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Odis N.
06/2014
4.0
house cleaning
  + -1 more
house cleaning
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

Jeanette N.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were professional and courteous. I used them once because of the Angie's List special, but went with a friends recommendation for regular service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Stacy H.
10/2012
5.0
house cleaning
  + -1 more
They did a good job. I had no complaints with them. The service perfect.
Description of Work: They did some housecleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from King & Queen of Clean
Feel free to contact us if you ever need anything... it was our pleasure working with you.

William S.
10/2012
5.0
house cleaning
  + -1 more
They were excellent. I was happy with them.
Description of Work: They did a housecleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from King & Queen of Clean
Thank you for the business and your time in doing a review. Feel free to contact us anytime for future needs.

Linda Kay S.
10/2012
3.0
house cleaning
  + -1 more
The service was fair. They did some good work but really did not do a really thorough job. They were supposed to do a top to bottom but missed some spots. I was not terribly pleased. They also broke a small mirror and never mentioned this to me.
Description of Work: They came out to do a top to bottom housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$79

Response from King & Queen of Clean
I am sorry you were not pleased. However I do not understand why you scheduled routine cleaning if this was the case. I am unaware of any mirror being broken & I questioned the staff that was there as well, they know nothing of it either. We have been known to have accidents but have promptly always brought it to the attention of our clients and rectified the situation.

Arthur D.
10/2012
1.0
house cleaning
  + -1 more
No comment. Don't use this company!!!!
Description of Work: Left messages asking for availability for housecleaning on two separate days and have not received a return call. Any company that doesn't have the courtesy to return calls should not be in business!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from King & Queen of Clean
A little uncertain of this situation and question the authenticity of it. We make return phone calls daily after normal business hours and are reachable through e-mail during business hours. There has not been any calls received from this name and would love to know the phone number to generate a phone record to see the validity behind this.

Sallie D.
10/2012
2.0
house cleaning
  + -1 more
She showed up at 11 AM children in tow. Couldn't get a sitter. I offered movies and toys to play with. No they helped her clean.. I was very specific in our e-mails that I had all hardwood floors, no carpet, and that I had Pergo in the kitchen area. Because of the houseguest and his dog I wanted extra detail spent on the floors. I took her into the bedroom where my guest and his dog stayed and showed her how dirty it was, lots of dog hair. I really wanted special attention paid to this room as I was expecting new visitors in a few days. We had discussed this in e-mails. It was imperative that this room be really clean. Vacuum and mopping with either Murphy's oil soap or vinegar on the hardwoods But, the Pergo was to be vinegar only. They spent considerable time in the house, leaving about 1:30. I was outside working in the yard. I was a bit concerned when I saw the 7 year old boy with a relatively dirty duster cleaning my full glass door. When she came out to get the vacuum I noticed that it was an upright. No attachments to get under the beds.. sure enough she didn't vacuum under the beds. She did mop the floors. the bathroom floor was wet, really wet, puddles on the floor wet. There were globs of Murphy's Oil soap in 3 places, how do I know? I stepped in them. She mopped around the beds. I had to vacuum and mop under the beds. there was only 2 beds. my house is only 1200 sq feet. She mopped my Pergo with Murphys. how do I know. globs of Murphy's, how do I know.. I stepped in it. and now my Pergo is slick as glass. I live in Durham, She came from Knightdale, It took her an hour to get here. I would suggest she put a limit on where she goes from now on I doubt she would make any money driving from Knightdale to Durham. I feel really bad for her that she came all this way. I feel really bad that I had to get up under my beds and vacuum after I was so specific in my need for this room to be clean. I had even taken down all the curtains, stripped the bed, there was only a table and a bed in the room. She did a good job of dusting, and cleaning the bathrooms. Floors are not her forte.
Description of Work: I purchased a whole house cleaning with a Big Deal. She was very prompt in scheduling an appointment and I did have to reschedule due to a conflict with a houseguest moving out. We scheduled for 10 AM on a Saturday morning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$79

Response from King & Queen of Clean
Yes i apologize for having my children as I had previously explained in trying to accomodate your situation I worked outside of regular business hours trying to appease you. I wasn't even going to allow them out of the vehicle, they had items to entertain themselves but you insisted in them coming in. I did not use Murphy's Oil on the Pergo, I used a white vinegar solution on them. I dust swept and vacuumed all the floors trying to remove the dog hair. I even did the baseboards and chair rails. I am sorry you were not pleased. It was a pleasure in all the correspondence we had trying to make your bad living situation more pleasant. Sorry I failed.

Matthew H.
10/2012
2.0
lawn service
  + -1 more
Found a "Groupon" type offer that said 4 man hours of yard work for $80, so purchased and setup a date. I was not in that day but my mother in law was, and she said that one woman turned up after having been to the hospital the night before and was struggling - why didn't they just re-arranage?? Lawn has odd cut out where they obviously cut too short and then raised mower to cut higher, so it looks bad. They used MY strimmer, broke the pull cord so I have to get it repaired and used my fuel, when they made no mention that they would use it, they didn't even ask. Obviously you get what you pay for, great price, but really shoddy work and no explanation or offer to come back to finish, even for a little more money. This just sucks, now need to pay to get someone else to finish.
Description of Work: Lawn mowed, some bushes pruned, tidy up done on paths.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$80

Jennifer F.
09/2012
5.0
house cleaning
  + -1 more
It was great. They were on time. They worked the whole time. They were able to get all the goals accomplished. I would use them again.
Description of Work: They did housecleaning and party prep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from King & Queen of Clean
It was our pleasure working with you and your sister to get ready for the birthday party. Thanks for the review it is greatly appreciated!!! Hope to work for you again! Thanks!

Brenda S.
08/2012
4.0
lawn service
  + -1 more
They did complete the work and did most of what they said they were going to do.
Description of Work: They completed lawn and yard work. They cut down a bush in the back and trimmed the bushes in the front yard. They also cut the grass in the front yard and hauled the trimmings away.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from King & Queen of Clean
It was a pleasure working with you... thanks for doing a review!!

Robert C.
08/2012
5.0
hauling services, lawn service
  + 0 more
I called on a Monday and the owner was able to see me the very next day, what I liked was the convenience of them meeting me at my discretion the next day which was very cool, better yet I wasn't put on one of those long waiting lists, they were out in the next 2 business days, Great Job Guys! I would recommend the company to friends and family,
Description of Work: I had the scrubs removed from the side of the house which were not many and had the front scrubs pruned and trimmed, they also hauled off the dead branches I had piling up for sometime, while I was surprised that they even picked up the pine cones across the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from King & Queen of Clean
It was a pleasure working with you. Feel free to contact us anytime for further service!! Thanks!!

Contact information

337 Old Roberts Rd, Benson, NC 27504

www.freeremoval.webs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Hauling,
Home and Garage Organization,
Garbage Collection,
Lawn and Yard Work,
Floor Cleaning and Waxing,
Handyman Services,
Window Cleaning,
Leaf Removal,
Landscaping,
Electrical

FAQ

King & Queen of Clean is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

King & Queen of Clean accepts the following forms of payment: Check
Yes, King & Queen of Clean offers free project estimates.
No, King & Queen of Clean does not offer eco-friendly accreditations.
Yes, King & Queen of Clean offers a 10% senior discount.
No, King & Queen of Clean does not offer emergency services.
No, King & Queen of Clean does not offer warranties.
King & Queen of Clean offers the following services: Housecleaning, laundry, garage clean outs, move out cleaning services, mowing, weed eating, scrap metal removal, dusting, sweeping, mopping, toilet & bathtub scrubbing, baseboards, vacumming, hauling junk, yard sale leftover pick ups, trash-outs on foreclosed homes, appliance removal, & junk car removal.

Contact information

337 Old Roberts Rd, Benson, NC 27504

www.freeremoval.webs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed