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King & Queen of Clean

House Cleaning, Hauling, Home and Garage Organization,

About us

This is a family owned company. We have been serving Wake & surrounding counties for 3 years. We offer a variety of services. We haul away junk & scrap metal fee based upon job size. We do service commercial accounts as well as residential. We provide housecleaning on monthly, bi-weekly and weekly rates. We are in the process now of expanding to providing lawn care. There are over 10 years experience in doing this. We are really a one stop shop. We like things to be clean from the inside to the exterior of your homes. We are available to do one time, weekly, bi-weekly or monthly rotating accounts. If you have any questions please feel free to contact us!!

Business highlights

16 years of trusted experience

Services we offer

Housecleaning, laundry, garage clean outs, move out cleaning services, mowing, weed eating, scrap metal removal, dusting, sweeping, mopping, toilet & bathtub scrubbing, baseboards, vacumming, hauling junk, yard sale leftover pick ups, trash-outs on foreclosed homes, appliance removal, & junk car removal.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.3460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
19%
3
8%
2
6%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.3
responsiveness
4.4
punctuality
4.5
Showing 301-325 of 460 reviews

Michael L.
02/2013
5.0
hauling services, house cleaning, home & garage organization
  + 1 more
The King and Queen were great! Fast, friendly and willing to do extra. They hauled away, cleaned, dusted, and wiped away a grimey garage! Perfect of a Spring Cleaning. They even organized my extension cords! Highly recommend this service!
Description of Work: Service performed: Cleaned and organized garage. Hauled junk, trash, and broken equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from King & Queen of Clean
thanks for having us and taking the time to do a review...it was a pleasure working with you all!!!

Bonnie W.
02/2013
5.0
house cleaning
  + -1 more
I was getting ready for a hip replacement surgery. Needed help. Carlos and Pearle were very competent. I did not stand over them. They knew what to do. Just great.
Description of Work: Intense bathroom and kitchen cleaning for $89.. Superb cleaning and I have had them back serveral times since. Husband and wife team and helpers. Very professional. Wonderful people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Valerie C.
02/2013
5.0
house cleaning
  + -1 more
Everything was as promised and very punctual and speedy. We will use them again
Description of Work: Awesome
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from King & Queen of Clean
Thanks for allowing us to your house. It was a pleasure working for you. Feel free to contact us for any of your future needs... Thanks!!

Kathryn S.
02/2013
1.0
house cleaning
  + -1 more
The communication was awful and after reading other reviews we were not the only ones. She never returned calls or would give straight answers as to when they would be available. They had excuses for everything. I would not recommend them.
Description of Work: I purchased a big deal for 3 hours of Housecleaning.
Rating CategoryRating out of 5
$99

Response from King & Queen of Clean
Your telephone number is not on any employees phone log as an incoming call nor have your sent an e-mail from the information listed on your Angie's List. I received an e-mail from Angie's that you requested a refund because you could not get in contact with us but this review states so much on the contrary. It is either here nor there but to clarify when people had difficult getting in contact with us as the reviews shown from the past are from us having to change telephone companies therefore receivinga new number and it wasn't updated on our pages. Anyways have a great day and I hope your next service provider meets all your needs. Be Blessed!

Patricia A S.
02/2013
5.0
hauling services
  + -1 more
We ordered an Angie's list, " the big deal" for $59.00. The deal was for junk hauling and removal I spoke with Audrey Battle on 12/27. The date was set for 2/4 per my request. She and her husband arrive right on time. She had called to say they might be a little late, but arrive right on time. They were profession and pleasant. The junk was removed very quickly. It is a real pleasure pleasure to have go so smothly
Description of Work: We had junk removed from our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from King & Queen of Clean
Thank you for taking the time to do a review. I am glad that traffic wasn't as bad as I was expecting with the set back of the school bus situation. We enjoyed working with you and your husband. And if you all do decide to do another junk clean out as your husband spoke of, we would love to be of assistance. Feel free to contact us anytime. We offer housecleaning, landscaping, junk removal & organizational clean outs. Again thanks for the opportunity!!

William L.
02/2013
5.0
home & garage organization
  + -1 more
The project / job went very well overall. They started with a disorganized mess and made it organized and manageable. We can park one of our cars in the garage now.
Description of Work: King and Queen of Clean completely cleaned and organized our garage. We had just moved in and had the garage a complete mess and unable to park a car in it. They removed all the contents of the garage and then cleaned and lastly put everything back in in an organized fashion. We are able to park our car in the garage now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from King & Queen of Clean
We enjoyed working with you. We offer housecleaning & landscaping if you ever need our services again. We are just a call away! Thanks for allowing us in your home.

al G.
02/2013
5.0
house cleaning
  + -1 more
I hired them to cleanup my daughter's apartment as part of our move out. Prior to coming, we exchanged several emails about the date/time, work to be done, etc. This is part of the process to turn over to the apartment complex. The furniture, etc. had been removed. King and Queen came in to wipe down the kitchen, bathroom, clean the floors, etc. The coupon was $89 for 3 hours of work. Since there was no furniture, they actually finished a bit early. They did a good job of cleaning all the dog hair, etc. that was left over.
Description of Work: Final Cleanup of Apartment
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Response from King & Queen of Clean
Thanks for giving us the opportunity!! We are interested in doing the regular cleaning as we spoke on and if you and your wife need your home don too, we would be more than happy to assist.

Lynn S.
02/2013
5.0
house cleaning
  + -1 more
cleaned the house to my satisfaction in a professional manner
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
It was our pleasure. Thanks for having us in your home and we would love to come back!!

Fran D.
01/2013
5.0
house cleaning
  + -1 more
Audrey showed up on time and did a very professional job. We were impressed with the speed that they worked and how well they cleaned our house. They spent extra time on the bathrooms, and it really showed. I highly recommend them and would call them again.
Description of Work: Excellent work!
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Response from King & Queen of Clean
We appreciate you taking the time to do the reviews!! We offer a discounted rate for repeat customers whom choose to do either weekly or bi-weekly cleanings, if this would be of interest to you all please give us a call. We enjoyed working with you and your husband!! Thanks again!

Fran D.
01/2013
5.0
hauling services
  + -1 more
They hauled away a good amount of our stuff with no problems. I was surprised how much they could fit on that trailer. We feel so much lighter now. Great experience!
Description of Work: Great Experience!
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from King & Queen of Clean
Too cute!! :) It is a fascination with Tetris from my childhood years I do believe!!! If we could be of service for anything else, please feel free to contact us!! Thanks for allowing us to service you!!

Anne R.
01/2013
5.0
house cleaning
  + -1 more
The two women who did the work arrived on time and were professional. We were very happy with their work. They paid good attention to details. The bathrooms sparkled. Vacuuming and dusting were thorough. The kitchen floor looked good. Overall, a very good job.
Description of Work: We used a special offer through Angie's List to have a whole house cleaning done with King and Queen of Clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
Thank you for taking time out to do a review. We appreciate that and you allowing us to service you. If we could be of service for anything else please do not hesitate to call...thanks again!!

Lorraine B.
01/2013
5.0
house cleaning
  + -1 more
It went extremely well. The ladies were friendly and professional and did a really great job. I would have them come again with no reservations whatever.
Description of Work: Overall general housecleaning included cleaning ceiling fans, dusting high and low corners, vacuuming all rooms, dusting furniture, cleaning bathrooms (2 small ones), mopping kitchen and bathroom floors, cleaning exposed wood floors and cleaning and polishing major kitchen appliances and sink. They seemed responsive to special requests although I did not have any at this time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
We enjoyed cleaning your home. Your hospitality was genuine and truly appreciated. If you do decide to have regular cleaning weekly, bi-weekly or monthly, it would be our plesure to service you!! Hope to hear from you soon!! Also thanks for the page nomination!!! :)

Christy O.
01/2013
5.0
house cleaning
  + -1 more
King & Queen of Clean did a really good job cleaning my house. It took awhile to get the appointment set, but when they were finally able to come, I was pleased with the outcome.
Description of Work: Big Deal Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$57

Response from King & Queen of Clean
Thanks for allowing us into your home. I apologize that we were so tightly booked with all the promotions and big deals we had running but it was our pleasure. If you ever need us for anything don't hesitate to call!!

JULIE D.
01/2013
5.0
house cleaning
  + -1 more
We had a coupon. We made an appointment and she was able to schedule us quickly. She did come an hour early for the removal, which almost killed the appointment because have a tenant. Normally, though, early is great! she removed the item and took it away, end of story.
Description of Work: She came and removed our water heater quickly and took it away. She was very responsive to emails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
If we couldn't have gotten in the house because the tenant was still sleeping, I would have come back at the regular appointment time. I wouldn't have left you stranded in any way. Feel free to contact us for any future needs. Thanks!!

Holly N.
01/2013
4.0
house cleaning
  + -1 more
the service of cleaning my home was accomplished. However they apparently dumped a cleaning product on my toiled and let it sit which ruined the finish on my brand new toilet seat. i did not bother to complain since it seemed more trouble then it was worth. everything was clean but with a large oversight with the toilet i won't be using them on a regular basis.
Description of Work: They cleaned my 1600 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
punctuality
5.0

$79

Response from King & Queen of Clean
I apologize for this and do not understand how any of our products removed any finish of any items in a house. We use natural cleaners that are eco friendly, pet and children safe. I can not dispute it because it wasn't even brought to our attention. Thanks for allowing us to service you.

S S.
01/2013
1.0
lawn service
  + -1 more
Absolutely wakeful- not a professional company at all.
Description of Work: Service was never rendered. I paid $159.00 but the company never rendered service nor have they contacted me to reschedule a date or time for service. This company has been non-communicative. I have asked to refund my money but I have yet to hear from them. This is totally unacceptable and completely unprofessional.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$159

Response from King & Queen of Clean
Greetings ... I contacted you mulitple times prior to the date of your service to inform you of an emergency within my family. Unfortunately you didn't repond until after the fact. I reached out via e-mail & telephone without luck. My children are second to God and always will come before anything else. I did not respond back to the uneccesary emails regarding how unhappy you were once you requested the refund. There was no need for further communication. Once again I apologize. Also concerning the latest e-mail as of today 01/20/2013 regarding your refund it isn't me that does them. I suggest contacting Angie's List again if it has not been processed. Have a blessed day!

Katie J.
01/2013
5.0
house cleaning
  + -1 more
They were extremely prompt, responsive to my requests to focus on particular spots that needed attention and also went about their business without disturbing me or my husband (we both work from home). I would definitely use them again.
Description of Work: Cleaned my entire house very efficiently, effectively and cheerfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from King & Queen of Clean
We thoroughly enjoyed working with you and your husband. If you ever need us again feel free to contact us. To touch base on what we discussed with regular cleaning I wanted to add with you being in Real Estate we also do move-in and move-out cleanings as well. Don't hesitate to call! Thanks for allowing us to service you!!

Todd G.
01/2013
4.0
house cleaning
  + -1 more
We had two cleaners. One seemed more thorough than the other. Their vacuum cleaner stopped working part way through the job and they had to borrow ours. Their work was okay. For the price, I'd consider hiring them again.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
We appreciate you allowing us to service you. If you ever need us again, please feel free to contact us! Thanks!!

Joanne R.
01/2013
3.0
house cleaning
  + -1 more
Too difficult to reach for scheduling - called a number of times,left message which was unanswered after two days.
Description of Work: NA

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0


Luke G.
01/2013
5.0
house cleaning
  + -1 more
I used an Angie's List Big Deal for this project. They did a good job and were professional and on-time.
Description of Work: I used King & Queen of Clean for a whole housecleaning including floors, vacuum and bathrooms; they also wiped the counters and sink down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
Thank you for taking the time to do a review. We appreciate you allowing us to service you and if you ever need us again in the future, please do not hesitate to call. We do monthly, bi-weekly and weekly cleanings.

stacy S.
01/2013
1.0
house cleaning, lawn service
  + 0 more
Provider was scheduled for December 20 2012. Provider did not show. She called me that night and said her son was in a car accident. I said no worries and rescheduled for janurary 8 2013. Provider calls me on the 8th and says her husband has the flu and she is pregnant and can not make schedule. She further explained the guys that worked with her would not listen to her.
Description of Work: Lawn care

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from King & Queen of Clean
I apologize that we were unable to service you however it was a pleasure speaking with you. Yes, unfortunately unforeseen circumstances came up and it wasn't that my other employees "wouldn't listen" to me, they weren't able to work it in with what was already scheduled to come cut your trees. I am not able to do that sort of work and with my household bed ridden from flu, we were just unable. I truly am sorry. Thanks for the failed opportunity though it builds character :) have a Blessed day!!

Byron E.
01/2013
5.0
lawn service
  + -1 more
They did a great job. In the time allotted by the 'Deal', they worked hard and did quite a bit of work. Would definitely hire them again in the future.
Description of Work: Leaf Removal, Tree/Shrub Trimming, Mowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from King & Queen of Clean
Thank you for taking the time to do a review it is much appreciated. If you ever need us for anything else in the future please fell free to contact us. Thanks again for allowing us to service you!

Cynthia H.
12/2012
5.0
house cleaning
  + -1 more
King and Queen of Clean have been cleaning for me for about 2 months and they do a nice job. They are very easy to deal with. Very friendly. I definitely recommend them.
Description of Work: I originally purchased the Big Deal and was pleased with the work Now, King and Queen of Clean are cleaning my home on a biweekly basis. They do a nice job and even change the sheets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from King & Queen of Clean
It is always our pleasure, member!! We enjoy working with your mom, she's a jewel!! Thanks for taking time out of your busy schedule to do a review!!

Ivey D.
12/2012
5.0
house cleaning
  + -1 more
,Two ladies showed up on time and worked for 3 hours to complete our house cleaning. They did an excellent job. I was very pleased.
Description of Work: The "deal" was to clean a house up to 3000 square feet and that is exactly what this service did. All floors were vacuumed, all rooms were dusted, 3.5 bathrooms were cleaned, window sills were wiped and the kitchen got a once over plus the stove was given a good scrub and polish. Our house is 3000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from King & Queen of Clean
Thank you for allowing us to service you, it was our pleasure. If you need housecleaning, landscaping or junk removal in the future, please feel free to contact us! Thanks!!

Patricia O.
12/2012
2.0
house cleaning
  + -1 more
No work was done. I have not received a refund as of today 12/21/2012 for the canceled service.
Description of Work: After having an unsatisfactory experience with the service provider's yard work Big Deal, I canceled the housecleaning appointment through Angie's List Membership team and requested a refund. No work was performed.
Rating CategoryRating out of 5
$79

Response from King & Queen of Clean
I just verified the information and a refund was issued to you. Thanks again for the negative feedback.

Contact information

337 Old Roberts Rd, Benson, NC 27504

www.freeremoval.webs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Hauling,
Home and Garage Organization,
Garbage Collection,
Lawn and Yard Work,
Floor Cleaning and Waxing,
Handyman Services,
Window Cleaning,
Leaf Removal,
Landscaping,
Electrical

FAQ

King & Queen of Clean is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

King & Queen of Clean accepts the following forms of payment: Check
Yes, King & Queen of Clean offers free project estimates.
No, King & Queen of Clean does not offer eco-friendly accreditations.
Yes, King & Queen of Clean offers a 10% senior discount.
No, King & Queen of Clean does not offer emergency services.
No, King & Queen of Clean does not offer warranties.
King & Queen of Clean offers the following services: Housecleaning, laundry, garage clean outs, move out cleaning services, mowing, weed eating, scrap metal removal, dusting, sweeping, mopping, toilet & bathtub scrubbing, baseboards, vacumming, hauling junk, yard sale leftover pick ups, trash-outs on foreclosed homes, appliance removal, & junk car removal.

Contact information

337 Old Roberts Rd, Benson, NC 27504

www.freeremoval.webs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed