Stole our money without doing the work. Look at the licensing board website - 2 complaints. This guy is a bad apple. Run! Jeff missed the appointment to come out Saturday to give estimate for install of new dishwasher, new sink, gas line for gas stove and extra kitchen sink. Did show up on Sunday when our carpenter who referred him to us rescheduled for us with him. We had already had some pinhole leaks in our original copper pipes in 1967 house, so we discussed installation of new piping. He recommended it. Because we had been somewhat worried about the pipes, we agreed. I felt he was a fast talker though, and had reservations. He was anxious to start. Why we allowed ourselves to be pushed to move so fast, I wonder. Told us we would have to pull permit, but when we called the county, they told us it was his job to get permit. Called him that day, he agreed to do it the next day (Tues.). We did not write permitting in the contract, a point we overlooked when we signed. When we signed the contract, he (verbally) agreed to work on the coming Wed, Thurs, Fri. (after signing on Sunday) with water being off on Thursday. We signed a contract for $3975 for new pipes, gas line for stove, install laundry sink, and hook up new dishwasher and two sinks. He had agreed to start at 8:30 Wed., showed up 11:30, cut walls, ceilings, floor and exposed the pipes. We called him Wed. night and he said he would be at the house at 8:30 am Thursday, the day we had (again, verbally - he did not write it on the contract which again, we overlooked at the time) agreed water would be off because we could be away from home. Thursday I waited, then left for work at 9:15 - he was not here. Brother left at 10:30, still not here. Son here all day - never showed. Plumber called husband around 10:00 am at work, said he was picking up materials, gave impression he was on his way. Jeff called husband around 4:00 at work (before husband knew plumber had not been there) - plumber lied to hubby and led him to believe that he had installed a gas line/valve for the stove on Thursday, and asked if he could leave materials in garage for the night. Plumber told hubby he wanted the rest of the cash at the end of the day on Friday - would be there at 8 am Friday. Checked when we got home - Thursday evening. He was never at the house on Thursday, no gas line/valve had been installed, no materials were in the garage. THEN we looked on internet. Report on Angie's list did not look good. Report on Yelp did not look good. Open case with Better Business Bureau looked terrible. He had billed for work beyond agreed upon work, there was a report of name-calling of customer and re-negging on an agreement to compensate customer. Plumbing license website guidelines indicated that he should not have asked for money up front. Silly us had written a check for half the contract when we signed, which he cashed at our bank on Monday after we had written it on Sunday. Now we're stressed out and wondering what we should do. He had said he would be here at 8 am on Friday. We called him at 8:15 Friday and he said he was on the way. Asked if he had pulled permit - no he hadn't. Because of all the dishonesty, I became uncomfortable about him coming back inside our house. We then decided to cut our losses and asked him not to return to our home because he seemed to be unscrupulous and we did not want to get into more future problems with him. We were afraid that he would now be rushing through the work and that he sure seemed to want our money without following proper processes. We asked for a refund of $1000 of the $2000 we had already paid him - not bad for the few hours he had been here. He could return materials. Research showed he had a willingness to bully, and indeed, he physically threatened the carpenter who referred him to us because the carpenter called the person who had referred the plumber and told him what we had already been through. Called the carpenter many names through the conversation. Said he would put a lien on our home for breach of contract. Refused to refund any money. Took no responsibility for not showing Thursday, for lying about the gas line or for saying he had been at the house when he had not, for not pulling permit. Yes, we made many mistakes in not checking everything before hand. We will complain to the license board, better business bureau and small claims. We are out $2000. We waited three days for him to rectify the situation, we have heard nothing. Now for you - BEWARE.