Helena Septic
About us
With over 40 years of experience in the Helena area, we provide a variety of septic services for both family and business accounts. We are available 24 / 7 for all of your septic needs!
Business highlights
Services we offer
Cleaning & Thawing Sewer Lines, Community Septic Maintenance, Effluent Filter Cleaning, Grease Trap Pumping, Septic Pumping, Tank Locating, Water Jet Propulsion
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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My problem is two-fold. First, the driver of the septic pumping truck drove right through the middle of my yard, for a distance of approximately 150'. It's springtime and the yard is soft. The truck left deep ruts the entire length of my yard. This was totally unnecessary, as there's an access road on the other side of my yard where they truck would have been closer to the septic system and would not have disturbed my lawn at all.
My second problem is the management's total lack of responsiveness to resolve my problem. I paid my invoice immediately (since they did in fact pump my septic system), but I included a letter and photos of the damage, asking that Helena Septic return to repair the damage they caused. A month later, I haven't received any response at all. This total lack of customer service is unacceptable. I would highly recommend that you find another pumping service in the Helena valley.
"If you are going to publish anything you should have the facts straight - not exagerations 1. This job was done on Feb 19th in Montana - dead of winter not spring as reported 2. I met with your member and measured the "affected" area at 42 feets not his 150 feet 3. The "deep ruts" are depressed dormant grasses 4. Your member left no phone number on his note to me I went to his house 3 times - he had my number and never called"
Licensing
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