R & R Steam Cleaning, has been serving the Jackson area proudly since 1998. A family owned and operated company and we take pride in a job well done. Not only do we clean your carpets, but we can help in flood and storm damage times as well. If your home or business is in need of any of our services, please call today for your free estimate. We will be glad to serve you and do what it takes to ensure we gain your repeat business.
The workers that came out was very professional. They restored my ceramic tile that was damaged by water. I will only do business with this company going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Henry M.
07/2018
3.5
.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
4.0
Yes, I recommend this pro
pamela g.
07/2018
5.0
This company is prompt, dependable, and the quality of work is excellent. I will be calling them again. You should too!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary K.
06/2018
5.0
Responsive personnel. Good communication. Easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Armistead P.
05/2018
5.0
Very prompt response to call. Staff very friendly and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William H.
05/2018
5.0
On time for appointment. Excellent job in cleaning my carpet. Will us this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
John G.
04/2018
5.0
Fast and reliable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Cary B.
03/2018
5.0
First, I had two jobs requested. 1- clean my tile floors and seal them, 2- clean the vents and returns. The men that were scheduled to do my projects ran a little late but they called and let me k ow why. They were very friendly and easy to talk to. They came in and immediately got started. Once done they cleaned up every thing Now to the review- my floors look fabulous! I have 40+ year old Mexican tile and they look like new! So happy with them. Im excited to see if the air duct cleaning will cut down on dust and improve our air quality. They ran out of paint to freshen up my vents and went to the store to buy some paint. Very professional and courteous. I would hire again! Thanks Guys!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tina L.
03/2018
4.5
Kenneth, the tech who actually performed the work was one of the most courteous and polite people I have ever had come into my home. Richard, the owner of R & R Steam Cleaning obviously strives to make sure his customers are satisfied with the work performed. He went above and beyond to make sure I was happy with the work performed.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
Yancey B.
02/2018
5.0
The service men arrived and found that the job was a little more difficult than expected. They worked hard and because of their work ethic completed the job with good results. I was very impressed with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Monte C.
01/2018
5.0
They were friendly on time and did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$160
LaRondia K.
12/2017
5.0
The contractor did everything he said he was going to do and came promptly on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marsha M.
12/2017
3.0
They were prompt in contacting me, picking up and delivering my rug. The pick-up/delivery man was very friendly. But, I asked for an afternoon delivery and the guy kindly pushed for me to accept delivery in the morning instead. I rearranged my schedule to accommodate his schedule. Also, when the guy put my clean rug back in place, there were several puckered places. He said they would even out within 24 hours and if not, he would come back and run a steamer over the bumps. Well, it's been a month and the puckers are still in my rug - only slightly better. I have not called R&R to report this.
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
3.5
$200
Sam B.
11/2017
5.0
Very good job and prompt service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jeannie l.
11/2017
4.5
They did a great job
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Kenneth H.
10/2017
4.0
Professional, on time and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Mary Helen B.
10/2017
5.0
Professional. On time and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marry M.
08/2017
N/A
they did a GREAT job
Rating Category
Rating out of 5
cris g.
08/2017
0.5
The quoted price was way below what they wanted me to pay when the job was completed. The gentleman that did the work was hardworking and polite, but the manager was rude and I had to talk to him numerous times during the cleaning because he was constantly demanding more money. I would never have hired them if I knew the difficulties of dealing with them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
1.0
Jennifer D.
07/2017
5.0
Tech was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Billy T.
07/2017
5.0
They were courteous and very professional. We are very pleased with their work.