R & R Steam Cleaning, has been serving the Jackson area proudly since 1998. A family owned and operated company and we take pride in a job well done. Not only do we clean your carpets, but we can help in flood and storm damage times as well. If your home or business is in need of any of our services, please call today for your free estimate. We will be glad to serve you and do what it takes to ensure we gain your repeat business.
We had a lot of pet urine. Ow is he wait and see. Looks excellent now. Wait and see if the doors return.. I hope they do not and then I can rave about them more!!!!!
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Caroline W.
04/2019
5.0
Very professional employees and service was great. I would highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle S.
03/2019
5.0
A scheduling mixup occurred in the central office, resulting in no one arriving at the scheduled time. The owner made every effort to accommodate my schedule for cleaning once this was realized. The technicians who came a few hours later were courteous and cleaned my carpets in 4 bedrooms in under 2 hours. Minor stains were addressed and the rooms look great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$160
Tye J.
03/2019
5.0
They were great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jan G.
03/2019
3.0
Michael L. and the rest of his crew were terrific. They were very careful in rolling up and removing three rugs for cleaning - no banging into walls, etc. Upon return, they showed the same respect to my home. And after they had left, I called to say I thought one of the large rugs was not quite straight; they turned around and came back to fix it, which required moving furniture again. All while being very pleasant. My only complaint is that the pet urine stains are still visible; however, the smell is gone.
Rating Category
Rating out of 5
quality
2.5
value
2.5
responsiveness
5.0
Yes, I recommend this pro
$400
JaKelia B.
03/2019
5.0
Mike and johnny did an outstanding job on my carpets. They went beyond and above to make sure stains that i was not aware of were removed. They were polite and didnt mind moving my furniture around to provide a thorough cleaning. I will be requesting them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
randy h.
02/2019
5.0
So professional and efficient. It was unplanned emergency situation and they came quickly and saved my house. Bless you guys
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Whitney G.
02/2019
5.0
R&R offers a great service at a competitive price, but given my experience, I would happily pay more for the level of expertise they provided. Michael and Lionel were the techs that came to my house to do the work and they were outstanding. They were prompt, efficient, and had a keen sense of detail when cleaning my upholstery. They were also very friendly and seemed to genuinely enjoy the work they were doing. I will certainly hire them again for other cleaning services in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edwin W.
01/2019
5.0
Company sent two men to pick up a oriental rug 10 X 13 to clean. They arrive on time and returned the rug two days later. Very pleased with the cleaning and the professionalism. They even helped my wife and I put the rug down and moved some furniture. Would certainly use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Tom D.
12/2018
5.0
The men who did the work were polite, diligent, and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danny D.
12/2018
5.0
Very good work and good customer service
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ed W.
12/2018
4.0
I like them they showed up on time and did the project in a timely matter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Bill P.
11/2018
3.0
Don't think the two that came to clean my chimney were very prepared for the job. The only light they had was an iphone and they had no eye protection. They were courteous and friendly but seemed quite inexperienced at cleaning a chimney.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$175
Brandi C.
11/2018
5.0
The gentlemen were prompt, friendly and made our chimney look brand new! Definitely will be using them for future projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Hogan A.
11/2018
5.0
The men assigned to this job identified minor issues related to the task hired for and corrected them at no extra charge. They went out of their way to ensure that the task was completed beyond my satisfaction. I am very satisfied with the work of R&R Steam Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
Ivey W.
11/2018
5.0
They was friendly, quick, and on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anna N.
11/2018
5.0
Very friendly and did a great job!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa H.
11/2018
5.0
Wonderful Professionals, perfect in every way
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
anthony S.
11/2018
2.0
They rescheduled at the last minute, then brought the wrong equipment, the carpet cleaning took all day.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
1.0
$175
Mary F.
11/2018
5.0
Very polite. Worked with my schedule. Clean up after cleaning out chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ellen W.
10/2018
5.0
They were very neat cleaned up after themselves. Answered all my questions. I would definitely recommend them and use them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca C.
10/2018
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
T G.
08/2018
5.0
Me. Kenneth was extremely nice. He went above the call of duty to ensure a thorough job on our floors. Would definitely hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jack L.
07/2018
5.0
Great people. Went straight to work. Iâll use them again. A+.