Midtown Home Improvements, Inc. (St. Louis)

We have only done the initial consult and measurements but David was VERY thorough with explaining everything we get for our money (appt took 3 hrs). We are looking forward to moving ahead with this project once our cabinets are made as we have a very good idea of how it will look when completed!

They do great work. We had a good team and they did what they promised. The extras really made the differences. We love sitting out and enjoying a beautiful sunset

Very accomodating to our needs and wants. They offered expert suggestions and explained them well. They even started and completed the projected before they estimated they would.

Midtown installed 2 entry doors and 21 new triple-pane windows in our home. We had estimates from 5 different companies and went with Midtown because of their price, quality product, and commitment to performing quality work. We could not be happier with their work. The team that they assigned to our project were friendly, professional, and completed the job in the timeframe promised. The clean-up they did after the install was also an amazing surprise. Since having this project completed, we immediately saw our electric and gas bills be drastically cut. The draftiness is gone and our house is comfortable during both cold weather and hot. As far as we're concerned, Midtown is 5 stars all the way and we will be calling them first for our next home improvement project. Thank you Midtown!

Great company for vinyl fence. Top notch product. A little on the expensive side, but project manager Don was great to work with. He took care of getting the paperwork to the HOA, so we could get the project going. He also kept me informed along the way. The installer was hardworking and nice. He kept the job site clean. This Company has the best vinyl fence warranty.

Every employee I dealt with was courteous, helpful and knowledgeable. I asked for a premium roof in not only materials but workmanship and I received both. 3-men did the work in 3 days. It included house, porch and a detached 2-car garage. They cleaned and kept the area tidy all through the work process.

Salesmen lied on most everything they stated and the price was extremely high. Hired them because I believed the lies. Customer service was non-existant. One lie was they use their own workers they do not hire out. The company said the job would be completed in 3 days but it took 3 weeks. Supposed to be completed in November job well be finished Feb 14th. The contractor who completed the job worked alone but was beyond excellent. He went out of his way to make sure the job was completed professionally. I was very happy he did the job. Quality of work was indeed excellent but the price was sky high. Cannot recommend this company.

The guy that did the work was great, good to have him here, finished up quickly.

The workmanship was first rate.

The workers were professional and friendly. They were task committed and thorough overall. They cleaned up the trash and they were timely.

Workers all were very courteous and patient with me. I like to ask questions as things are being done, The crews took the time to answer my questions and still got the job done very well.

I came to agreement with Midtown to replace a front exterior door. I was told it would take about 6 weeks for the door to arrive and that seems to be how long it took. There were some communication problems for installation as Midtown had some unexpected man power shortage. However, the area supervisor came out himself and installed the door and a new threshold. It's been 3 months and cold weather and the door operates smoothly with no drafts. Midtown kept me up to date during the entire process and was very professional.

Great work Very professional

They did exactly what we asked for and if they had a problem, they asked us first, before doing anything.

The fence was installed in one day when I thought it was going to take 2-3 days. Installers were friendly and knew their job. I think the gate latch is a little thin and flimsy but it should do the job.

Reps kept us informed at all stages. Workers kept work area very clean when leaving for the day. So pleased with results.

Very happy with our new bathroom.

Stay involved and on top of things. They were very good at cleaning up at day's end.

job took a little longer than we planned

Midtown used a sub-contractor to install an exterior door. The latch does not work because the hole in the frame is misaligned. The top of the door is unfinished and I have stairs leading down to the door. A strike plate is missing. The hadware finish is flawed since the installler put the lock on the outside concrete and scratched the finish of the lock. The storm door was pulled off and the wood was ripped. The install team said the storm door that I had (about 3 years old) could not be reinstalled as originally promised. There was supposed to be a peephole but there was none. I bought a new storm door and Midtown installed it in Dec 2017. At that time, I was told a replacement lock had been ordered as well as a finishing strip for the floor next to the door. I have left voice messages. As of 1/18/2018, I have not heard from the company and they have not returned any of my calls.

Crew came in and quickly replaced our door and left everything neat and tidy. Very nice people.

They were very affordable. Had to get a door custom made for the house. The contractor came in on a Saturday and had the door finished in the afternoon.