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Allan Flooring LLC

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile

About us

I am a small company, with personalized service! I do all the work myself, being the owner I want t make sure every customer has the best crew on their job. The best way i could think of to do that is for me to be there myself doing the work. That being said I can't return every inquiry or take every job. If I don't return your call please don't put a bad review up as angieslist has allowed others to do. I take pride in my reviews and that's why I am always busy. Thanks for reading

Business highlights

22 years of trusted experience

Services we offer

Residential & commercial. Installation, refinishing, repair & sales of solid and engineered hardwood flooring and laminates.

Services we don't offer

Rewaxing wood floors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 54 reviews

Ken M.
01/2018
5.0
flooring contractor
  + -1 more
Install of flooring in Hallway, Closet, Bar and Dinning Room.
Description of Work: Laminet Floor Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Ken M.
01/2018
5.0
flooring contractor
  + -1 more
Everything was done very well. We couldn't ask for a better job.
Description of Work: Floor install in hallway, bar, closet and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Margaret G.
04/2017
5.0
flooring contractor
  + -1 more
Easy to work with- always responded promptly to calls or emails
Description of Work: He completed exactly the work I needed to restore my wood floors. Cost was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$425

Sherry L.
03/2017
5.0
hardwood floor
  + -1 more
Very well, Larry was informative, on time, efficient and did a great job.
Description of Work: Repair hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathy T.
02/2017
5.0
hardwood floor
  + -1 more
His quote was great. The work was done in a timely manner. Quality was excellent. It was a great service.
Description of Work: They stripped and painted our hardwood floors and then revarnished them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Curtis C.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Job went fast and was well done. No complaints. Larry was easy to work with, flexible with our schedule, finished as planned, and the work looked great.
Description of Work: Refinished all wood floors in house (two floors), replaced carpeted floor in master bedroom with hardwood, repaired damaged flooring areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Allan Flooring LLC
thank you was a pleasure

Erick F.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Larry was fast and efficient and the floors look beautiful. After the floors were sanded there were a lot of screw heads that became more visible in the hallway, that he explained would require replace the actual wood to get rid of. We will probably have him back to do that work later in the year. Thank you.
Description of Work: Larry refinished 4 large rooms, a hallway and did some minor repair work in front of some doors. He also replaced transitions strips between the floor and the bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,542.5

Response from Allan Flooring LLC
thank you look forward to working with you again in the future

Yo-El J.
10/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
The service provided by Larry from Allan Flooring was absolutely spectacular. The floor went from looking old, ratty, and stained to looking gleaming-beautiful. Larry is reliable, friendly, hardworking, easy to reach, and very resourceful. He worked for us once previously several years back, then did this job, and now we are hiring him again, for the third time, for another big job.
Description of Work: Larry from Allan Flooring repaired, sanded, and restained a large swath of vintage hardwood flooring in our old house (roughly 500 square feet). This was performed over the course of several days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,500

Response from Allan Flooring LLC
this customer has my favorite project of all a wonderful 3 story 100 yr old house in CWE with lots of really neat old woodworking and flooring you just don't see in houses anymore....... love working on this project..... we have a long way to go.......... look forward to it

Steven M.
10/2015
2.0
flooring contractor, hardwood floor
  + 0 more
After an initially good experience with Allan Flooring, our opinion has rapidly deteriorated. Through the proposal phase and for a portion of the job, we found the business relationship to be good. We selected Allen Flooring over cheaper bids based on our initial impressions. However unacceptable issues arose. Specifically, the work was delayed and the owner (Lee) expressed concerns about the amount of work, being tired and about juggling jobs. He made comments about needing money, and wanted another payment on the same day we returned to town ? which we granted even though that was not supposed to be the case. Thereafter, he even let himself into our garage on a Sunday morning unannounced to get his final payment. That unsettled our family. Next, though our final payment was in cash, he did not provide a receipt after several requests, instead wanting to talk about ?more charges?. We said we would not consider any additional conversation without a proper receipt. Finally, he did give written proof of the payment - but weeks later on a completely new invoice with thousands of dollars of new charges. He has increased these new amounts multiple times post completion to nearly double the original agreement, and most recently said ?I hope I don?t have to take this further.? In fairness, we do believe he ran into issues finishing the job ? it sounds like as a one person show, he got in over his head. However, he did the measurements and the bid, and more importantly we cannot excuse the approach he has taken. Proceed with caution, especially if you are a larger job.
Description of Work: Refinished our hard wood floors.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$6,750

Response from Allan Flooring LLC
Thanks for taking the time to read my response. I am only going to address a couple points in this review BUT I would like to mention this project was completed almost 4 months ago, this wonderful review was only put out here because he has avoided any discussion on the extra work I had to do. His invoice this month sent via email 16 hrs before this review appeared on Angieslist had a short note attached letting him know I was going to have to start the lien process if he did not resolve the issue of the extra work i had to perform' in 10 days. As a contractor I only have 6 months to do so, and as with any legal documents it takes time to finish and file. i can't just do it in a few days. Anything I don't address and you would like to know I will be transparent as possible on this issue but since i started writing this response I now have also received an email from his attorney using scare tactics to get me to drop this matter. If they would have put as much effort into this in the beginning I would have a great review up here right now, like I have texts from them when i finished this project, instead of responding to a bunch of crap. This is just an example of a customer who is trying to discredit me, to get out of having to pay for negligence on their part. First and most important I did not let myself in through their garage. Earlier that week when he returned home from 2 plus weeks in Europe, he walked through the whole house, on wet finish, leaving footprints in the finish to get some keys out of the island in the kitchen, when i had made sure that from the front door to the master bedroom closet was safe for him to walk on and the only thing we had discussed him doing, so he could get a couple of suits for work that week. When i said something to him he stated no one ever uses the front door. Payment on all my projects are due at completion, we had spoken about this directly on the phone when he was trying to get me to do this project On Wednesday when I was finishing up and had several things to discuss with him, he hadn't replied to my text from the evening before til Wednesday afternoon and then said he couldn't make it. I heard absolutely nothing from them until Saturday at 3:30 in the afternoon. When i asked to swing by after i completed my job on Sunday morning, 10-10:30 am, they waited til Sunday morning 7 am to answer and said they were going to be gone all day. I asked what time are you leaving? .....No reply. Their house was on the way to my job so I took a chance, drove by and they were still home. The garage door was up, i walked in the garage, knocked on the door to the residence, and he answered the door and let me in. Him and his wife were only ones there, the children were not present.He sure didn't mind that the prior Sunday (FATHERS DAY) I had to cancel with my daughter because i was there working on their floor for 13 hrs And YES it was Sunday morning on my way to another job i was trying to finish for the customer who was very understanding that, I had to make sure this customers job was finished so i delayed starting hers a few days and then worked on both for 3 of the days, I also had to reschedule another job for later in July. ....... ridiculous ...... After working on this project for 16 total days 13 of which were straight through and many were up to 13 hour days there, I didn't have a day off for 20 plus days trying to get all my other customers taking care of. Only then, I was able to get an invoice to them and start to address the extra work i had to do because they failed to mention the window leak when i had asked about a water issue. I never avoided any text or email from them asking for it, I just let them know I hadn't had a chance to get to it yet. With them out of country practically the whole time i was working, I have no idea how a "C" is awarded for punctuality. I initially passed on this project because YES it was to large of a job for just myself, I know my limits, have passed and many before and since this one, It was over 2000 sf with dark stain and he had a time limit. If anything went wrong it was a ton of extra work restaining over 2000 sf of floor and would kill my shoulders, if it was natural I wouldn't have a problem with it. stained floors are about twice as much labor and yes "I work alone" i have high standards and doing my own work is the only way i know they are met. but, they wouldn't take "me passing" for an answer they persisted and eventually talked me into accepting the job, which is why I made damn sure this was finished finished properly and went through pains taking measures and also downloaded an app on my phone so i could talk to them in Europe face to face to explain what was going on when i found the water leak in their windows, which I had never done a video phone call before, but just a text or email wouldn't do it for me. And they appreciated it very much. Sorry you had to take the time to read this hope to hear from you soon Thanks Larry

Lisa B.
06/2015
3.0
hardwood floor
  + -1 more
It turns out he was on vacation for two weeks, I have decided to use someone else in the meantime. I recommend some type of messaging system that alerts customers when you are on vacation.
Description of Work: The supplier never responded to my inquiry. Moved on to others that did. Still in selection process.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Allan Flooring LLC
yes I was on vacation visiting my son who had just got back from his 3rd deployment and even if i wasn't i can not respond to to all potential customers. Those who call me usually get a quicker response. I take pride in my reviews and think it is also very unfair for angieslist to let someone who is not even a customer of mine and never was, to be able to put a review up. If this continues I will have to start charging for bids. If you think this is unfair as well please contact angieslist and let them know thanks Larry

Jingyi S.
03/2015
5.0
flooring contractor, hardwood floor
  + 0 more
There is only one person doing everything. So, it took 3 days to sand down my kitchen and the connected hall way, 1/2 bath room. The total square footage is 300-400. He also removed the toilet and the big refrigerator with some extra charge. He covered the counters/ cabinates and blocked the connection to other rooms with the plastic films, so the dust will not spread. The cleaning afterwards was relatively easy, because of it. Coating finish was done twice and need to dry overnight. The smell was pretty strong and we did open windows for sometime. He works very hard and the result is great!
Description of Work: The owner came to my house much later than I hoped before (New Year) because he was fully booked. He did a complete estimate and provided me with all the options and charges in advance. He came in a few weeks later the estimate and sand the floor, put 2 coat of finish. He did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Allan Flooring LLC
thank you for taking the time to leave review

Carolyn E.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Larry did all the work. He is a true professional. Timely, courteous, neat, floors are beautiful. I am so proud of them now and frankly, I did not expect them to turn out as beautiful as they did. They had been neglected for at least twenty years that I know of. I would absolutely have Allen Flooring do any future work on my flooring. It is a wonderful experience when a contractor tells you what he will and can do and actually keeps his part of the bargain. Thank you Allen Flooring.
Description of Work: Sanded and applied three coats oil base polyurethane to two bedrooms and a landing on second floor of home. Removed carpet and subfloor in master bedroom,then installed red oak hardwood and sanded and applied 3 coats polyurethane to new flooring as well as large walk in closet in master bedroom. Larry managed to salvage the baseboard which was old, dry wood, and irreplaceable. I really appreciated that as that particular baseboard would have had to have been milled if it needed to be replaced. Larry did not promise he could save the baseboard but said he would do his best and he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Allan Flooring LLC
thank you so much!!!... was a pleasure and you are a wonderful lady.... :-)

Donald S.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
We couldn't be happier with the service. The floor is beautiful. Larry was easy to work with, professional and did a great job.
Description of Work: Sanded and refinished a family room oak floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Allan Flooring LLC
thanks for the review!!

Mary P.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
All went well. We found one spot that was an issue and Larry Lee came same day to fix it. We are very happy with his work and pricing.
Description of Work: Refinished hardwood floors. Sanded and came back two more times for two more coats of polyurethane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Allan Flooring LLC
thank you... good people

David M.
12/2014
5.0
hardwood floor
  + -1 more
Larry was great. He was flexible to our schedule and did a great job. The floors look as good as new.
Description of Work: Sanded our hardwood floors in the kitchen, as well as patched and repaired some problem areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Allan Flooring LLC
thanks for the review

Chris K.
09/2014
5.0
hardwood floor
  + -1 more
The service went well. I paid an additional fee to have them cover more flooring. Two technicians came out and completed the job in 2-3 days. They covered about 2,000 sq. ft. The staff was responsive and did not try to up sell me. They were happy to point out the issues on the old floor and allowed me to make my own decision. They were very flexible with my schedule.
Description of Work: I purchased a deal for Hardwood Deep Cleaning and Re-Coating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thomas M.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Another excellent experience, the floors look great! He even took out existing carpet for an additional charge which saved a lot of labor for us.
Description of Work: Refinished hardwood floors at my parents' rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Prompt service. Competitively priced. Quality work. Great customer service. We will be recommending him!
Description of Work: We bought a new house and needed the entire first floor has hardwood floors. Allan flooring did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel J.
08/2014
2.0
hardwood floor
  + -1 more
Met with Larry to discuss job. He was doing it while I was out of town. He said they would move the refrigerator and I emptied most of the food that I could. On my return, the floors looked very nice. However, he had tied my kitchen chandelier up high, and had left blue tape on the ceiling between family room and kitchen. I have a bad back and had to wait for someone to get this down for me. He called me the next day and started off by telling me they did not expect to walk into a kitchen full of furniture, and it took his. workers a day to move it. No one said I had to move the furniture out, which I could not have done. There is a table with 5 chairs, a small cabinet, no glasses in it, only about 4 foot tall, and one small cabinet with little drawers. I moved a plant, trash can, and everything on top of these two small cabinets. He charged me an extra $100 for furniture removal. Then he wanted his money, but would not come to my house. He kept asking me to meet him somewhere. I kept suggesting places, and he kept saying they were too far. I finally met him at the Schnuck's at Harvester, and I got my key. I think the final bill was about $600 too much, but when I protested he said I probably owed him more. I just wanted to get out of there. I need to reexamine my bill. I do not think I should have been charged for furniture moving. Also, there are now strap marks on the bottom of my refrigerator that I can't get off. I would never use this company again, and I think I need a mediator on this.
Description of Work: Sanded down my kitchen floors and restained, then added polyurathene coating.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
2.0

$1,900

Thomas N.
05/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
We received bids from 4-5 companies. This was a large job approximately 2200 square feet of oak and pine. Allens was similar in price to one other company that we had previously chosen, but could not use because of scheduling issues. We found him after we could not go with the other company. Both were substantially less than the other bids. We found found Allen through Angie's list and were impressed with the reviews he received especially on large jobs like ours. Larry was very easy to work with and very accommodating. Larry discovered that the floor in our kitchen was oak beneath 2 layers of tiles. It was almost unrecognizable but amazingly he could tell by the grain that it was the same oak as the rest of downstairs. We removed the tiles and Larry sanded and finished them (see pictures for the amazing results -it's hard to believe this is the same floor). Larry was very knowledgeable and straightforward about his recommendations and in the end we were very happy we listened to him and went his suggestions. In the family room the floor was the original pine from 1895 and was stained a dark color. We initially wanted to restain it a dark color, but he encouraged us to leave its natural color. The floor turned out to be so beautiful and we are glad that we listened to his recommendation. During the process he accidentally backed up into one of our windows and broke. He immediately informed me of this and replaced it that same day. Larry knows his business and the floors turned out beautifully!
Description of Work: Sanded and refinished hard wood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Karen T.
04/2014
4.0
flooring contractor
  + -1 more
Larry came to the house and looked at the hardwood floor. He stated that due to the type of floor and its condition, he would have to completely refinish the floor and could not perform the service the coupon was good for. He provided a good, detailed bid but I cannot use the coupon for the service it was good for. Overall a good experience, just could not use the coupon.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Mallik G.
02/2014
5.0
hardwood floor
  + -1 more
Larry from Allan flooring came by to review the floors for buffing. He noticed that the floors had wax residual and recommended that buffing would not work and would need to get them sanded. He was prompt on the phone calls and helped make an informed decision.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Kathleen K.
01/2014
4.0
hardwood floor
  + -1 more
Allan Flooring was prompt in contacting me and coming to my home. However, they were unable to refinish the floor.
Description of Work: I purchased a Big Deal from Allan Flooring LLC - $99 for Hardwood Deep Cleaning + Re-Coating!
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Bryan K.
01/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
He had to pull the toilet and vanity out but he got it done pretty quickly. He is very flexible working with us. He worked very late, very early and came in on the weekends. He also worked well with the other contractors working in our home at the time. Even though he was quick, the quality of the work did not suffer. Everything looks outstanding.
Description of Work: He built hardwood in kitchen. He also re-did some porcelain tile flooring in a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Terri L.
01/2014
5.0
hardwood floor
  + -1 more
Scheduling was fine. He did what he said he was going to do and we got a bid for some additional work.
Description of Work: He provided a deep cleaning of hardwood floors in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

2025 Zumbehl ste. 186, St. Charles, MO 63303

www.allanflooring.net

Service hours

Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 12:00 PM
Friday:
8:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile

FAQ

Allan Flooring LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 3:00 PM

Tuesday: 8:00 AM - 3:00 PM

Wednesday: 8:00 AM - 3:00 PM

Thursday: 8:00 AM - 12:00 PM

Friday: 8:00 AM - 12:00 PM

Allan Flooring LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Allan Flooring LLC offers free project estimates.
No, Allan Flooring LLC does not offer eco-friendly accreditations.
No, Allan Flooring LLC does not offer a senior discount.
No, Allan Flooring LLC does not offer emergency services.
Yes, Allan Flooring LLC offers warranties.
Allan Flooring LLC offers the following services: Residential & commercial. Installation, refinishing, repair & sales of solid and engineered hardwood flooring and laminates.
Rewaxing wood floors.

Contact information

2025 Zumbehl ste. 186, St. Charles, MO 63303

www.allanflooring.net

Service hours

Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 12:00 PM
Friday:
8:00 AM - 12:00 PM