Allan Flooring LLC

Install of flooring in Hallway, Closet, Bar and Dinning Room.

Everything was done very well. We couldn't ask for a better job.

Easy to work with- always responded promptly to calls or emails

Very well, Larry was informative, on time, efficient and did a great job.

His quote was great. The work was done in a timely manner. Quality was excellent. It was a great service.

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Job went fast and was well done. No complaints.  Larry was easy to work with, flexible with our schedule, finished as planned, and the work looked great.

Larry was fast and efficient and the floors look beautiful.  After the floors were sanded there  were a lot of screw heads that became more visible in the hallway, that he explained would require replace the actual wood to get rid of.  We will probably have him back to do that work later in the year.  Thank you.

The service provided by Larry from Allan Flooring was absolutely spectacular. The floor went from looking old, ratty, and stained to looking gleaming-beautiful. Larry is reliable, friendly, hardworking, easy to reach, and very resourceful. He worked for us once previously several years back, then did this job, and now we are hiring him again, for the third time, for another big job.

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After an initially good experience with Allan Flooring, our opinion has rapidly deteriorated.

Through the proposal phase and for a portion of the job, we found the business relationship to be good.  We selected Allen Flooring over cheaper bids based on our initial impressions.  

However unacceptable issues arose.  Specifically, the work was delayed and the owner (Lee) expressed concerns about the amount of work, being tired and about juggling jobs.  He made comments about needing money, and wanted another payment on the same day we returned to town ? which we granted even though that was not supposed to be the case.  Thereafter, he even let himself into our garage on a Sunday morning unannounced to get his final payment.  That unsettled our family.

Next, though our final payment was in cash, he did not provide a receipt after several requests, instead wanting to talk about ?more charges?.  We said we would not consider any additional conversation without a proper receipt.  Finally, he did give written proof of the payment - but weeks later on a completely new invoice with thousands of dollars of new charges.  He has increased these new amounts multiple times post completion to nearly double the original agreement, and most recently said ?I hope I don?t have to take this further.?

In fairness, we do believe he ran into issues finishing the job ? it sounds like as a one person show, he got in over his head.  However, he did the measurements and the bid, and more importantly we cannot excuse the approach he has taken.  Proceed with caution, especially if you are a larger job. 

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There is only one person doing everything. So, it took 3 days to sand down my kitchen and the connected hall way, 1/2 bath room. The total square footage is 300-400. He also removed the toilet and the big refrigerator with some extra charge. He covered the counters/ cabinates and blocked the connection to other rooms with the plastic films, so the dust will not spread. The cleaning afterwards was relatively easy, because of it. Coating finish was done twice and need to dry overnight. The smell was pretty strong and we did open windows for sometime. He works very hard and the result is great!

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Larry did all the work. He is a true professional. Timely, courteous, neat, floors are beautiful. I am so proud of them now and frankly, I did not expect them to turn out as beautiful as they did. They had been neglected for at least twenty years that I know of. I would absolutely have Allen Flooring do any future work on my flooring. It is a wonderful experience when a contractor tells you what he will and can do and actually keeps his part of the bargain. Thank you Allen Flooring.

We couldn't be happier with the service.  The floor is beautiful.  Larry was easy to work with, professional and did a great job.

All went well.  We found one spot that was an issue and Larry Lee came same day to fix it.  We are very happy with his work and pricing.

Larry was great.  He was flexible to our schedule and did a great job.  The floors look as good as new.

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The service went well. I paid an additional fee to have them cover more flooring. Two technicians came out and completed the job in 2-3 days. They covered about 2,000 sq. ft. The staff was responsive and did not try to up sell me. They were happy to point out the issues on the old floor and allowed me to make my own decision. They were very flexible with my schedule.

Another excellent experience, the floors look great! He even took out existing carpet for an additional charge which saved a lot of labor for us.

Prompt service. Competitively priced. Quality work. Great customer service. We will be recommending him!

Met with Larry to discuss job. He was doing it while I was out of town.  He said they would move the refrigerator and I emptied most of the food that I could.  On my return, the floors looked very nice.  However, he had tied my kitchen chandelier up high, and had left
blue tape on the ceiling between family room and kitchen.  I have a bad back and had to wait for someone to get this down for me.
He called me the next day and started off by telling me they did  not expect to walk into a kitchen full of furniture, and it took his. workers a day to move it.  No one said I had to move the furniture out, which I could not have done.  There is a table with 5 chairs, a small cabinet, no glasses in it, only about 4 foot tall, and one small cabinet with little drawers.  I moved a plant, trash can, and everything on top of these two small cabinets.  He charged me an extra $100 for furniture removal.  Then he wanted his money, but would not come to my house.  He kept asking me to meet him somewhere.  I kept suggesting places, and he kept saying they were too far.  I finally met him at the Schnuck's at Harvester, and I got my key.  I think the final bill was about $600 too much, but when I protested he said I probably owed him more.  I just wanted to get out of there.  I need to reexamine my bill.  I do not think I should have been charged for furniture moving.  Also, there are now strap marks on the bottom of my refrigerator that I can't get off.  I would never use this company again, and I think I need a mediator on this.