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Citywide Alarms

Home Security Systems, Home Automation

About us

Local, family-owned and operated St. Louis home and business security company. We take pride in great customer service and using technology you can trust. We offer security that can be controlled through your smartphone with no landline required. We do not service DIY equipment, any existing systems that are installed, or Nest/Ring products.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Home Alarms, Home Security, Home Automation, Video Surveillance, Fire Protection, Burglar Alarm System, Camera systems, Access Control, Smart Home, Surveillance systems, alarm monitoring

Services we don't offer

Personal security equipment installation (we only professionally install equipment that we supply), House Springs - Install a Safe for Secure Storage of Important Items

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 29 reviews

Dave H.
08/2022
5.0
home security systems
  + -1 more
Installation was great and the technicians were professional and educated.
Description of Work: Alarm and cameras

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Citywide Alarms
Thanks for the great review!

Jamie B.
05/2019
5.0
home security systems
  + -1 more
We moved to Citywide Alarms after a terrible experience with our previous alarm company (ABF Security). They are fantastic! The owner and another employee walked through our house and paid attention to every detail. They didn't try to upsell or oversell us. We love that they're local, friendly, and thorough. Highly recommend!
Description of Work: new alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Alarms
Thanks for the great feedback! We are glad you have been happy with our company and services.

Gerard F.
02/2018
5.0
home security systems, home automation
  + 0 more
Citywide offered the best price and equipment. They were the only company I contacted who came out and performed an inspection and gave a price. Price beat other estimates I received over the phone and included more equipment. I had them add a few items I thought would be handy. With this company you get to speak with a human right away and they are super friendly. Gave me assistance after the sale when I had to disable water senor to have new sump pump installed. Help came directly from Adam, President of the Company. The installer took a full hour to go over operating instructions and use of iPhone to control all of our system components. Total cost for equipment was $1,300. We were not in a rush, but they had the installer out to our house within 2 days.
Description of Work: Installed alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jesika B.
01/2018
5.0
home security systems, home automation
  + 0 more
City Alarm did a wonderful job. The owner, Adam, was very responsive and came and did the assessment himself. He was willing to work with the equipment that was already installed in order to save us money. Steve performed installation the same day, in a very expedited fashion and did a wonderful job. As they utilized previously installed equipment, we experienced some issues in the first week or so, but City Alarm came promptly to correct the issues. The entire experience was excellent I would definitely recommend City Alarm.
Description of Work: Install home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Citywide Alarms
Thanks for the great review! We appreciate the recommendation and let us know if you need anything in the future.
    • 1(current)
    • 2

Contact information

965 Sycamore Drive, St Charles, MO 63304

http://citywidealarms.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation

FAQ

Citywide Alarms is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 10:00 AM - 2:00 PM

Citywide Alarms accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Citywide Alarms offers free project estimates.
No, Citywide Alarms does not offer eco-friendly accreditations.
No, Citywide Alarms does not offer a senior discount.
Yes, Citywide Alarms offers emergency services.
Yes, Citywide Alarms offers warranties.
Citywide Alarms offers the following services: Home Alarms, Home Security, Home Automation, Video Surveillance, Fire Protection, Burglar Alarm System, Camera systems, Access Control, Smart Home, Surveillance systems, alarm monitoring
Personal security equipment installation (we only professionally install equipment that we supply), House Springs - Install a Safe for Secure Storage of Important Items

Contact information

965 Sycamore Drive, St Charles, MO 63304

http://citywidealarms.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM