Air conditioner serviced by All Services in June 2015. No suggested improvements or repairs; everything appeared to be in good working order. Fan motor went out on July 17, 2015. Called All Service that Friday evening, as I didn't know the fan had gone out until after 5:00 p.m. Someone came out around 11:00 p.m. Friday. The technician attempted to get the fan motor out of the wheel casing. He said he couldn't get the motor out, and we would have to replace the entire casing, as well as the motor. The motor was quoted at $522, after our 10% discount, due to our service contract. The wheel casing and an additional part were quoted at over $200 each. He said he didn't have the parts, and couldn't get them until Monday. The high on Saturday was supposed to be around 95 degrees Fahrenheit. He said he would have the office call us on Monday. We told him we were going to call someone else. The technician said "good luck" and that he doubted that anyone could get the parts before Monday. We called F&S Master Heating and Cooling at 5:00 a.m. on Saturday. Their technician came out at 8:30 Saturday morning. When he also couldn't get the motor out, he took the wheel casing back to his shop in Springfield (we live 45 minutes north of Springfield) to try to get the motor out using his tools there. He still couldn't get the motor out, but they had the wheel casing and the fan motor in stock. He said no other additional parts besides the wheel casing and motor were needed. The air conditioner was fixed by 11:00 a.m. Saturday. Even after our emergency, on-call fees due to the fact that we had no service contract with them, the total was far less than what we were quoted at All Services. The wheel casing was $150 and the fan motor was $300. We were also charged labor and a trip fee in addition to parts. The all-service technician called me around 5:00 p.m. Tuesday to say that he had finally located the parts from the manufacturer. I told him that his services were no longer needed. That was the 4th time we have had All-Services come out due to our maintenance contract with them. We will never renew our Service contract with them. When we purchased our current house in October 2014, we had to have the duct work replaced due to mice and water in the duct work. All-Services missed a couple of ducts that had holes in them due to mice. They also missed that the insulation around the trunk line was saturated in mouse urine. We had to have them come back out and replace the ductwork. Even though their paperwork says 100% satisfaction, and anything missed that wasn't included in the original quote would be free, that was not the case. We had to repeatedly check over their work to make sure they didn't miss any ducts. When all was said and done, my husband had to buy supplies at Lowe's and replace once piece of ductwork and the insulation around the trunk line that they had missed. Totals came to around $1600 then. We also had them come out because our pressure tank went out on our well. The pressure tank needed to be replaced, and caused the switch to go out, leaving us with no water. At the time, we didn't know what had caused our water to quit working. The service technician came out and he seemed to have no clue what he was doing. Our pressure tank was buried, which is not abnormal outside of town. However, he had never heard of that before. He also couldn't locate the switch. He called his supervisor, and his supervisor told him to look under the well cap for the switch. The technician looked and said he couldn't find it. So I paid the $73 trip charge, and he left. I understand that All Services cannot replace the pressure tank if it is buried. I wouldn't have called them if I'd known the pressure tank was the problem. But this is the first house we've owned with a well, and I know more now than I knew then about wells. I called another company, and they located the switch under the well cap and had it replaced and our water back on within 30 minutes. They came out a day later to dig up and replace the pressure tank. During our plumbing inspection, I mentioned a couple of problems that we had noticed to the All-Service technician. The first is that one of our toilets runs for several hours after being flushed. The technician said he didn't see a problem with the toilet. The second issue is that one of our bathtubs doesn't drain well. Drano has not fixed the problem. The technician said he didn't see a problem with the bathtub, and that it seemed to drain fine. In my opinion, it should not take 10 minutes to drain an inch of water out of the tub. The third issue is that our other toilet bowl does not fill up with water. The technician recommended services/parts for $119 EACH per toilet to 'fix' both toilets. (Although he said the one toilet doesn't run, and he doesn't see a problem with it, he still thought those parts should be replaced). We only had the plumbing inspection to begin with because it was included in the service contract that we had already purchased. My husband fixed both toilets himself for a total of $36 and 30 minutes each for the toilets. We are not pleased with any of our services. Technicians are very polite and punctual, but we aren't pleased with the quality of work or the prices, even with our membership discount. We will not use this company again.