THE TOP SHOP & CABINET COMPANY

Description of Work: In April 2008, I purchased custom cabinetry through a contractor from Kenny King at The Top Shop & Cabinet Company to install in the great room of my home. The cabinets were to be installed on either side of an existing fireplace with custom granite countertops. Additionally, there were supposed to be 3 doors with raised panels on each side with sliding shelves and cd/dvd racks. After installation, and upon further inspection, I found that the cabinets were very poorly constructed and finished. In fact, I've ended up spending an additional $800 to have a professional refinish the cabinets and doors. I decided to call Kenny directly to speak with him about the cabinets. After leaving 3 messages, I was fortunate to finally reach him directly. In short, he told me that I shouldn't have called him, called me several names, and threatened to have his lawyer contact me. Upon realizing that Kenny wasn't going to fix the quality of his product, I contracted with a professional to refinish the doors and the cabinets. He basically started over on the doors and stripped them down to bare wood and then refinished them. The body of the cabinets were already in the house, so he could only refinish them with a top coat after shaving off several blemishes and runs. Additionally, he had to repair the front kick plate on the cabinets, which was delivered and installed broken. The problems that we found with the cabinets were: -> Broken front kick plate on the left side cabinets (required removal, glueing, insertion of new pocket screws, and refinishing) -> Several blemishes on the cabinet sides -> Runs and overspraying in the finish -> Several spots that simply were not stained -> Scratches and uneven finish. ->