THE TOP SHOP & CABINET COMPANY

This was a very bad experience with a very bad product with a company (Kenny King at The Top Shop & Cabinet Company) that I would highly recommend everyone avoid. In April 2008, a sample cabinet door was taken from our kitchen to The Top Shop & Cabinet Company. It was eventually returned to us and we expected the cabinets shortly thereafter. It was taken back in May and July. We finally received the cabinets in August and they were installed the same day. After installation, it became apparent to me that the doors were incorrect; they didn't have the raised panel on them. I then noticed that the drawers didn't slide out as requested nor were the cd/dvd racks installed. As I continued to inspect the finish of the cabinets, I realized that they simply weren't finished well. I asked a neighbor who owns a cabinet company to come down and view them and he told me they were missing a top coat. I then paid to have the doors refinished. The gentleman that refinished the doors took over 2 weeks to refinish them as he stripped them to bare wood, sanded them, stained them, sanded them again, and then finished with 7 top coats (or of furniture quality, which is what we expected initially). Upon seeing the results of the doors, we then decided to pay to refinish the remainder of the cabinets. The final quality and finish of the cabinets and doors is significantly improved since we paid to have them refinished. The product that came out of Kenny King's shop should have never been allowed to leave the doors of his company.