Tony LaMartina Plumbing Company Inc

The work was scheduled for first thing on a Monday morning, and the repairman was there right on time. I live on a busy street, where parking is difficult, so he had to make a couple of trips to his truck to get everything, which he did cheerfully. The work was done quickly and efficiently, with absolutely no cleanup required on my part. I would definitely use this company again. A word of caution on costs: I was not provided an estimate in advance, but I didn't ask for one either. You should ask, because this wonderful service does not come inexpensively. The bill was emailed to me, which I found very convenient, and I was able to pay online. Great service.

He was efficient and practical and worked very well with my other contractor. They were not cheap, but did such a good, clean job, I am using them again. Everything was done correctly the first time, he showed up on time and left the jobsite very clean. A big plus with this company is that the plumber shows up with a very large truck stocked with the large tools and typical parts needed so that the job was not interrupted to get tools or parts often needed for repairs. Every aspect of dealing with the company was pleasant and professional.

The guys from Lamartina were friendly, professional and on time. They quickly diagnosed the problem and I was on way way to work on 45 minutes. I would definitely call them again.

When I called Tony, the owner of Tony LaMartina Plumbing, and asked him my myriad of questions (I am very thorough), he answered all of my questions politely, professionally, knowledgeably, and patiently. Initially, I was interested in a certain brand of hot water heater, which was higher-priced than some of the others, but, Tony explained to me that a "hot water heater is, pretty much, a hot water heater," and that there isn't a whole lot of difference between them. I was very grateful for his honesty , as he could have capitalized on this by selling me something more expensive that wasn't, necessarily, any better (i.e.: sell me something I didn't need). Additionally, when I questioned him about the necessity of getting a permit (from the county) in order to do the work, he explained that, yes, one was needed. When I had called the other plumbing companies and had asked them the same question, however, some of them told me that a permit wasn't necessary. Now, I will tell you a secret.... I knew, beforehand, that a permit was required (which, of course, then, requires a county inspector to come out and inspect the plumber's work) because I had gone to St. Louis County's website to verify this. I, often, do this when having work done in my home because the answer to this question tells me a lot about the owner/company. Specifically, when the owner gives you an honest answer, you know you are dealing with an individual/company with integrity who/that: a.) isn't trying to evade the proper authorities (by not getting a permit), b.) has confidence in the quality of his work because he's not afraid to have an inspector inspect his work, and c.) is keeping the customer's best interests in mind. During my phone call with Tony, he, also, offered to come out the very next day (which he did) to take a look at our then-current hot water heater to assess the situation. Talk about responsive! After leaving our home that day, I requested additional information on the hot water heaters about which we spoke, and he sent the information, promptly, through e-mail. Then, he continued to answer my additional questions about this information as I began to narrow down my choices. I ended up choosing a 75-gallon hot water tank (instead of the standard 40-or 50- gallon tank), and I have been very pleased. We have had no problems since its installation, and it provides us with ample hot water (and I have three children, one of whom takes 45-minute showers...no joke!) As a final note, I will say that, after having used Tony's company for this job, I hired his company for another, smaller, job in my home, with which I am pleased, and with which he gave me the same time and attention in answering my questions.

The company was very responsive in getting to the house to perform the services, and because I was not home, but my housekeeper was, was accomodatiing to working through her. They completed the work, other than having to order parts, and did a nice job. When the parts came in, the finished the job.

Very expertly and efficiently. I've used Tony Lamartina before, and will always call them if I have plumbing problems. They are the best.

They called before they arrived, arrived on time, did the work quickly and professionally, and cleaned up after the job was done. Couldn't have asked for a better experience.

They did an okay job. We had a couple of issues, but they did have to charge us more to fix the problems. It seemed to be a little misleading the way it all worked out.

Tony's partner, Jim, arrived at the tail-end of the two-hour window but went promptly to work. After cutting copper to make room for his wrench to remove the di-electric fitting for the cold-water feed at the top of the tank, he persisted putting all his weight into it until it finally came free. There is no way I had industrial plumbing-sized wrenches to do this job. Remnants of the old dip tube were extracted, less than 3" left, and the new tube was cut to length and inserted in its place. A new di-electric fitting was installed. The copper was cut back in and all couplings sweated. The unit was then flushed several times--and the faucet cartridge for hot water to the bathroom sink that was clogged, was blown clear of bits of plastic--with aerator cleared and reattached. The job took about an hour, with minimum materials since I had ordered the dip tube myself. And though I offered to pay with a check, I signed for the work and was e-mailed an invoice the next day. Total cost with an Angie's List coupon (saving 15% parts, $10 off the service call) and one hour labor was $135. Overall, I was very satisfied with Jim's thorough attention to professional-grade repair, every step of the way. To members, I would recommend the process of shopping plumbers, since there are those that will work with you, and those--even though they may be highly rated--that will be looking to up-charge for a full-ticket installation.

The plumber did something lovely, that not all workmen bother to do. He gave me the exact time he would be there, and when he was delayed, he telephoned, told me of the delay, apologized, and said when he would be there. When he arrived, he unclogged the sink,.explaining what happened, and telling me that potato peels are really difficult for disposals. Good to know. I recommended Tony to my neighbor, who had a problem and needed someone who would come at the last moment. She and her husband liked him so much they had him remodel the three bathrooms in their hous.

They were courteous, timely and they got the job done in a hurry. They did a good job. They were clean, the workmen identified themselves and they were respectable type of people. There weren't any problems. I would recommend them to others, they did a great job and I would certainly call them again if I had a problem. I don't think it was an outrageous price, but we haven't had a plumber in years.

The toilet seemed to be leaking over the Christmas break. On closer inspection, the tank had fallen away from the wall, kinking some of the joints. Turning off the water prevented damage, but it definitely needed immediate attention. Also, the toilet in our other bathroom seemed blocked. My husband called LaMartina on Tuesday afternoon, 12/28, and a plumber came on Wednesday and recommended a new toilet, plus the rotorooter guy (who I think came the same day and resolved that issue). The plumber removed the toilet on Wednesday, leaving the bathroom tidy and the open stack neatly blocked off. We bought a new toilet on Thursday morning and it was installed that afternoon. The plumber was on time, courteous, tidy, and gave good advice. The work was well done and for a reasonable price--approximately $270 for the plumber, and almost $400 for the toilet. The Angie's List discounts (on the service call, the plumber's labor, and the toilet) more than paid for the annual Angie's List subscription. We are extremely happy with the way LaMartina responded to our call, and how they handled the work during a holiday period. And now we have a new toilet that is quick and quiet and seems to use less water, and is also an upgrade to the slightly higher seat with an elongated bowl. Removal of our old toilet also resolved a handled that needed a jiggle and eliminated an innocuous but unsightly crack in the toilet.

THis is the third time I"ve used tony's service this year. very responsive, fair pricing. a bonus is they have a BIG truck with everything they need on it. i had read that in a review, and it's true and definitely makes for a more cost-effective project. the plumber was very respectful and considerate of my home and i didn't have to clean up after him. Highly recommend.

Repairman was very professional, examined our unusual pipe situation and explained why the leak happened and several things we could do to prevent further trouble. Fixed the pipe, showed me the section he'd cut out which was still frozen solid with ice.

I had a very good experience from start to finish

It went very well. I called Tony and left a message regarding what I was hoping to accomplish. He got back to me later that evening and setup a date to come look at things. Mike came out and took a look at what needed to be done and got right to work on the gas line shutoff value. He even helped me remove my old wall oven from the wall. Afterwards, he wasted no time when it came to fixing the other leaky valves, and was quick and efficient at installing shutoff values under the sink. All and all, it probably took a couple hours. My only problem was that the charges on the bill were in a different font due to computer/printer issues I believe and was unreadable, but I called Tony and he emailed me a full copy that same day.

Happy with entire process. Mr La Martina came out to my house to see the old preventer device and answered all my questions. He later emailed me an estimate which I accepted and we set up the date for installation. The plumber who came out was on time, was experienced and knowledgeable and pleasant to work with. I signed up for the recent Angie's List The Big Deal offer for a LaMartina Whole House Plumbing Inspection because of the good experience I had with this company.

Everythig went great and I am thrilled with the installation of my kitchen faucet.Tony was so helpful and took the time to give me some good advice on replacing the faucet I had.The installer was on time and knew exactly what he was doing.All is working and ready for the holidays.I would definitely use them again.I picked them from Angie's list and am glad I was able to hear what others had said about the company.

This plumbing company is great to work with. The service is always prompt and friendly. I know when they are finished the job is done correcctly. I called to have them replace a kitchen facet, they showed up, replaced the facet, cleaned up after themselves(I wouldn't have know they were there except for the fact the new facet worked perfectly), and were on their way. I love the email billing through quickbooks. It makes payment easy and quick.

The company was extremely responsive and the plumber they dispatched was professional and courteous. The work was well done.

Overall, the experience went very well. They were really honest; they were able to rebuild one toilet, but we needed to purchase a new toilet due to the age of the toilet (60 years old). They came out and installed that toilet for us at no charge. I'm satisfied with their services and I would recommend them.

The plumber was professional, answered my questions, in one case provided a couple of options for a problem and the approximate costs of the solutions. He completely cleaned up after himself. Invoice/bill came in the form of an email the next day...very efficient. Would definately use again.

Just fine. He was professional. expert, and pleasant.

The plumber replaced a very old, broken, leaky faucet in my backyard. He also had to climb around in my husband's work shop to install a shut off valve in the ceiling. He found a very creative way to make it work. He finished both jobs nicely and cleaned up everything.

Service was given the same day as I called. Employee was professional and courteous.