Tony LaMartina Plumbing Company Inc

The service was okay. They fixed a toilet that had been running. I called them back, because shortly afterward the toilet started running again. They did charge for that 2nd service. I then called them back a 3rd time and they didn’t charge me for that service. I keep using them because, I know that if there is a problem that they will be able to work with me to fix for me. They plumbers are very professional and clean up well after themselves. I find their prices to be a bit on the high side though.

Very pleased with the plumbing services offered by Tony LaMartina Plumbing Services. We had several different issues which turned out to be fairly minor, but the service person was extremely helpful; professional; and fixed what could be fixed and told us how to fix something on our own which he couldn't do without the proper tools (clean out overflow). We used an Angie's List promotion which was a service call and 1st hr labor for $89. This worked great for us...I realize this promotion is just a lead generator for Tony LaMartina, but it worked as we will certainly call them for our next plumbing issue. Update: After writing the original review and prepaying for the service, I was surprised to receive an invoice from Tony LaMartina for $10.46. They evidently charged us over $10 for a very small amount of clear caulk used to reseal a drain plug. It's obviously a small amount of money, but charging us more than a full-tube price for a minuscule amount of caulk is a bit surprising. FYI...they also charge a 21% APR on unpaid balance after 30 days...doesn't apply to us in this situation, but that's obviously a incredibly high interest rate. So, while I'm very happy with the specific service tech who did the work and still fine with the overall value received, I think this is only due to the coupon. I now wonder what would happen if I had to pay for their services without a coupon. If they're going to charge me 2x what a full tube normally costs when only using 1/10 of a tube, I have to assume I'd see a similar up-charge on much more expensive parts. For $10, they've taken a new customer from very happy and highly likely to use their service in the future to someone who's just satisfied and may or may not use their service in the future... I lowered the overall rating and price from an A to B to reflect the $10.46 invoice for the small amount of clear caulk used...

The plumber was prompt, friendly, and professional. I was very pleased with the service.

Their service is always perfect. They do a great job. They always have very polite and trustworthy workers. They got the job done although it was so cold.

The service was provided, but they did not honor the purchase price and I paid the full price. Provided service was not covered under this deal as noted in the fine print.

I thought the service was fine, but in retrospect, the notion of an $89 fee for a one hour plumbing service call seems a little ridiculous. Unless you have a toilet clog you absolutely cannot handle on your own, I'm not sure in what situation this coupon would really be useful.

Repaired bar sink drain pipe. They did a great job.

LaMartina Plumbing employee arrived on time, was very courteous and friendly. He spoke to me while doing his job. His courteousness, knowledge of problem and overall ability to go right to the problem as others had not will assure that I will contact LaMartina Plumbing for all plumbing needs.

This company has great reviews on Angie's list. Now, I know why. Everything from reaching them and setting the appointment ... to the promptness and professionalism of the plumber ... to successful completion of the projects at a competitive cost were spot on. Five star--excellent all the way.

Bought coupon. Made appointment with plumber, but his first opening was at a later date than we needed. Got another plumber to come sooner, then called back Lamartina to cancel. They were very understanding and said it was no problem.

I used Tony LaMartina Plumbing Company, Inc

I called on Monday morning and they were able to send someone out that day. They allowed me to purchase the Angie's Best Deal coupon that morning and apply it to my service call. I would certainly call them first when I have a plumbing need in the future.

Both jobs were handled very quickly and professionally. They did a great job and were neat and professional.

It didn't go. The provider never called. I used another plumber referred to me by a friend. This is the second "big deal" that went south.

Tony Lamartina Plumbing Co, Inc called me and after a brief interview scheduled an appointment to repair a leaking kitchen sink faucet. I have a Price Pfister and Mr Lamartina asked me to send a picture of the type of faucet by email to order the necessary parts. I sent a picture of the original box it came in/with the necessary unit number, etc. Once he received it,told me we would schedule an appointment when the parts arrived. I have a plumber by the name of Jim, who has repaired my sink and I am very satisfied with his quality of work. I will definitely use this company for future plumbing services. Thanks

I ordered the deal on Angies list but pushed the button twice and later learned my card was charged twice. I called Angie's list and was refunded right away which I appreciate. There was some miscommunication at the office in regards to what I needed completed. I figured that both fixes would come in under the $89. A plumber first came and looked at the job and decided both jobs would require parts and didn't fix anything. Then later another guy came out and fixed the hose but he wasn't told about the drain and I had to schedule a 3rd visit for the plumber to come back again. I complained about the bill the first time because it was a lot higher than I thought it would be. I reminded them I used the $89 deal and they adjusted it so I only owed about $50. I thought that was fair although, I was charged more due to the miscommunication and extra trip. I just received communication that my bill was overdue, so will have to call them again. I thought they were nice but maybe the company has gotten too big or something. They did good work and were friendly and explained everything, just a lot of miscommunication and extra time spent which I don't have a lot of right now. UPDATE: I called the company again and they immediately responded. My payment did not go thru as I tried to pay on their INTUIT program on line so their was no discrepancy in the billing. I totally agree with the payment and Matt was very thorough in his explanation. Once we realized that what I paid did not go thru I paid them with a check and all was fine. I actually adjusted my scores by a few points as Matt explained that they did not charge me for the service calls that were caused by faulty communication. I was pleased with this. At least they realized their mistake and did not charge the customer for it. I think I WILL use them in the future.

I bought an Angie's List big deal for plumbing work. I had used the provider-Tony La Martina Plumbing- before about two years ago for a sewer drain problem. They fixed the problem and I was satisfied with their work. Since we were experiencing the same problem I bought the deal and my husband contacted Tony La Martina Plumbing. They stated that they would not do that particular service-even though they had done for me before- and suggested I ask for a refund from Angie's List. Tony La Martina Plumbing recommended another company that contacted us, came out and completed the work. They charged us $119, and we gave them a check for that amount. Two days later the company that did the work stated they would be mailing us back our check and Tony La Martina would be billing us. We then got a bill from Tony La Martina Plumbing for $140. I guess Tony La Martina is charging us $21 for a phone call they made to the other company. I doubt I will ever use Tony La Martina Plumbing. I have contacted them and requested an explanation for the difference, but have not yet heard back from them---to be fair I only just contacted them by email earlier this same day (Sunday-Dec 9)

Great, punctual, courteous and on time.

I called LaMartina Plumbing because we were having a problem with the water pressure in our house and also had a continuously running toilet. My husband and I decided that since we were having a plumber come to our house anyway, we would take the opportunity to replace two older toilets in our house that we had been wanting to do for some time. I had heard of LaMartina Plumbing before looking on Angie's List, but their high rating definitely helped me decide to use them. My conversation with the person who set up my appointment was professional and friendly. The plumber who came to do the work was excellent-friendly and professional. He was there for a couple of hours to get all of the work done and had to go from the basement to my second story to take care of the pressure valve and the toilets. He left my house clean. I was given an approximate cost of the job and the final bill came in slightly less than expected. What a nice bonus! I would definitely recommend LaMartina and would use them again.

Replacement was probably a very simple job for him. We have an older house with old pipes and the water in our area has sediments and pipes corrode. Later in the evening as water had worked its way through the house we lost pressure in the kitchen due to loose sediment clogging the flow. This was no fault of theirs as it happened over time in the bathroom earlier this year. Working on the pipes probably shook some loose and it worked its way through over the course of the day. We called and they came out immediately to fix the issue by pulling out the faucet and cleaning the sediment out. They were great about coming back out right away as it was almost impossible to use the kitchen sink with the water coming out so slowly.

It was okay experience. I paid them little more. I probably would not use them again.

Pretty uneventful at first - the guy was normal, he ordered a part, I waited two weeks for it to ship, he came back fixed the leak. The next day I noticed that the shower was colder. Not wanting to take another day off work to hang out with the plumber, I jacked up the temperature on the hot water heater and forgot about it. I started receiving overdue payment notifications even though I payed promptly after receiving the invoice. I gave them the transactions ID for my payment and they apologized for the misunderstanding. I still continue to receive these notifications each month and it is a minor nuisance. Then it actually got cold out and my band-aid solution of increasing the water temperature ceased being effective. I called them and spoke to a guy that told me that my faucet was too old and therefore the temperature could probably not be adjusted but he would call me back...except he didn't call me back that day, or the next day. Then I received another overdue payment notification, lost it, and got pissy with them via email (told them to get their **** together and un-**** my shower while they were at it). Today I got a call and, after Tony reprimanded me personally for my email etiquette, and casted doubt on my willingness to repeat my remarks "to his face", he offered to come look at it free of charge with the caveat that there was probably nothing that could be done. No thanks Tony.

Tony LaMartina Plumbing is a joy to work with. Matt always answers your calls promptly and professionally. They show up on time, and always fix my promblems at a fair and reasonable price. My garbage disposal quit working the week before Thanksgiving...not exactly good timing. But LaMartina was here as quickly as we could arrange time off. They would have come the next day after our call, but we were not available. They had some difficulty, because our wiring is not the best. Some wires were crossed and it trip the GFI. They had to call in an electrician, and it took about an hour to track down the problem. They did not charge me anything extra for this! I called Matt, expecting to be billed for the electrician, but they had already taken care me without my even asking. Now thats a good plumber!!

It turned out great. The guy came on time. He actually changed out also a valve that was there because he recognized that it wasn’t a good valve. He did good work and finished in a timely fashion.

We had purchased a big deal for the service, and it worked out fine. We called him a month ago to do something. His price was high.