Tony LaMartina Plumbing Company Inc

They came out to give an estimate and it was too high so we decided not to go with the services. He was very professional.

It went really well. We replace our 21 year old hot water heater.

Service was scheduled very quickly after I called. Jim arrived on time for the appointment and replaced the faucet quickly. He checked the back flow preventer, cleaned it and found that is was in good working condition and did not need to be replaced. After the job was done he cleaned up everything and left the job neat and clean. I used the on-line Angie's List coupon which saved $30. A good job by all involved at Tony LaMartina Plumbing.

Service was provided in a very professional manor. Quality of service was also excellent. I was very pleased with the services provided. Fees for additional shut off valves requested were provided at time of service, and final invoice was the anticipated amount. Highly recommend.

The news I received wasn't great, but the service went really well. The technician immediately knew what the issue was and took steps to correct the problem. He explained things to me very well, and had immediate answers to all of my questions.

Mike was our service provider. He was extremely professional and informative. He walked me through every step of his diagnosis of our leak and fixed the faucet that day. We will definitely use this company again. Online payment is also a huge plus!

Because my wife and I both work, we had a very narrow time frame to schedule the service call. LaMartina was able to accommodate us! The plumber Dave, arrived on time and fixed the issue very quickly. We had purchased a coupon on Angie's List for more work than this service call needed. We got a call the next day saying the bill would be less and to keep our coupon for future use since the coupon would never expire. We will definitely keep the coupon and use LaMartina plumbing again.

It went great, he actually asked if I had anything else that needed repair which reminded me that I did. He was very professional and courteous and took time to explain what he did. The additional cost was for the new pipe and other parts. I was billed for this and that was a surprise as well.

Replaced washers in stop values. Went fine

received email when the technician was on his way so I knew who to look for. nice touch

it started with a leaky tub faucet, then when I asked to replace the stems on the two bathtubs it morphed into a much bigger deal which somehow also included replacing the kitchen faucet. For each step they showed up on time, were very professional and I had the sense they were doing their best work. However, it did take several call backs and special order parts. There was confusion about the bill that took a few phone calls- once the bill reached $800 and I was still having problems. It was all finally fixed.... until I went into the kids bathroom the other day and the hot water handle spins again in a disconnected way. Ready to call them back. I suppose my biggest shock is how much plumbing repair costs in general.

It was good. They were pretty quick to schedule it and the technician came out and the technician came out and he was pretty knowledgeable he wrapped it up pretty quickly. They didn't waste any time. They didn't try to sell me anything else. They fixed what needed to be fixed. I thought that the labor after the "Big Deal" was a little high but otherwise everything was alright.

Called ahead of time, arrived on time. Performed the service quickly and without any problems. He explained what he did and left within an hour.

I had provided the make and model of the leak detector when I made arrangements for the service call. Things worked just as they should: The plumber had received that information and was prepared with a replacement Intelliflow unit. The washer is in a tight spot on our 2nd floor but the plumber was not daunted, moved what he needed to in order to get to the unit, and completed the work. He was also very thorough in checking out how the unit was working before leaving. And it was a good thing because the unit did not work immediately on first try. It had to be recalibrated which I would not have known how to do. When he finished the recalibration he also made sure I had the instructions manual for the device and pointed out where to look in case the unit needed recalibration in the future. It has worked like a charm ever since!

very professional, very competent, would definitely hire again

We are waiting to see how things resolve. I actually have the emails and everything because everything was done via email not phone. I told him exactly what was going on and he identified what needed to be done to address the problems but he told me he didn't have any of the tools needed to address the problem except for the caulk. He told me he didn't have any tools to fix some of the things, and then some of the other things, I wouldn't expect him to have tools like one of the things he wanted to do was replace a face plate in the tub. I wouldn't expect him to have that, but some of them were typical plumbing things I would expect him to be prepared to fix. He said that he was going to go back and give me an estimate. I got an estimate and I followed up with the company. It doesn't appear that the Big Deal was included in this and they said that the repair man did some caulking so that was all under the Big Deal. We chose them because of the cost and the Big Deal. Part of the reason why I haven't gone to another plumber is their prices are competitive based on what I have seen so far.

I bought the Angie's List deal of $135 for service call and 1 hour of labor. This seems pretty straightforward but they actually invoice at $82.50 for the service call and $110 for an hour of labor. This is $192.50. That is $57.50 over what is advertised. I spoke to them on two occasions to reconcile the difference. The first person I spoke to told me she wasn't good at math and sent me to Matt. We had a long conversation about the discrepancy. Very convoluted, which it shouldn't be, but for some reason $15 minutes is subtracted out of the hour. So the deal should read $135 for 45 min of work. These different readings of a straightforward deal coupled with what I see as poor quality materials, refusal to bid services ahead of time and poor customer service in discussing the details of the invoice are why I will hire another company next time i need plumbing service.

excellent service as usual. took plumber an hour and half to do something that would have taken me all weekend to do. well worth the price.

The job was done well; the particular serviceman did like to carry on a conversation a bit long but was friendly.

This company was a pleasure to work with! The office staff is on the ball and courteous. Lauren returned my calls promptly and was very helpful and professional. I received an email with a photo and information about the plumber who was to complete the repairs. The repairs were completed professionally, quickly and neatly. The total experience with this company was A+! Thank you!

they were able to get out with in about a day, had a gas leak, check everything and repair some pipes

It went okay. They sent one plumber who installed an outside faucet. It was quick and I’d recommend them. It took them less than 15 minutes to do.

Went very well and the inside copper pipes needed some adjustments by lowering the shut off valve since the original valve and pipe was too close to the plywood ceiling and it would have been very difficul if not impossible to work on it in its present state. As an Angies List member saved about $20 from the regular rate.

I really like the way this company works - they keep you informed and arrive with the materials they will need. They emailed me a final bill and let me pay it online.

The service seemed to go okay. I needed him to repair a u shaped pipe because it was leaking. The fix was only temporary and I need to call back to see if they can make a more permanent repair. If not I will need to call another company. That is my only complaint. He completed the job in a timely manner. The technician was very nice and interested in taking care of the issue. I had no problem scheduling the deal.