The Wright Door

Smooth! Guy on the phone was nice. Tom came to the house and was prompt and professional. I would not hesitate to use them again.

He was only here ten to fifteen minutes so I know how he could have got all the things on the list done. I just let it go because I was tired of waiting for them. They really weren't very good about calling me back. He didn't put new weather stripping on it either. He said my garage door was doing what it was suppose to be doing.

Excellent service. I would absolutely recommend The Wright Door Co. My garage door springs broke over the weekend and I could not open or close my door. I contacted The Wright Door Co. on Sunday for emergency 24/7 service and received a call back within a few minutes. The caller was very polite and professional. He offered service on Sunday or said he could have a service technician at my house on Monday by 6:30 am. I chose the Sunday emergency service. He then explained that a technician would call me and would arrive in 2-3 hours. John called me in less than 2 hours and arrived shortly thereafter. John was also very polite and professional. He explained the work to me and completed all of the work in less than an hour. I am very satisfied with The Wright Door Co. They did exactly what needed to be done and were very accommodating given the work needed to be done on a Sunday on short notice. Thank you.

showed up fast, very professional, explained the details and answered questions clearly. tuned it up so it works smoother as well.

I especially wanted this company for my work because in the past Dan came out and he did excellent work, very knowledgeable. This company is outstanding and I ask a lot of questions. But Dan was patient and understanding and very willing to educate. Dan replaced springs, lubed and adjusted the door. I feel confident that we will have no worries. The company gave me the best warranty on parts/labor.

I noticed on Saturday that my garage door would not stay down. On Sunday, while in my office, I decided to get on Angie's List to find a company to call on Monday. When I checked out Wright Door, they indicated that they had Sunday hours. I called and was told that someone could come out the next day, Monday, and that the individual would call me between 7-8 am to let me know he was on his way. I got a call about 7:10 and he arrived at approximately 7:30. He immediately spotted and fixed the problem. When I was about to write a check, he stated that he did not feel right accepting payment for such an easy fix and offered to instead change the rotors, and do some other general maintenance on the door. The door now not only works but does so much more smoothly. When I find such an accommodating company, that actually shows up when they say they will, does the work efficiently and for a reasonable price as Wright Door did, I am only disappointed that they do not do the other things I need to get fixed around the house.

At every stage of this experience, we were pleased with the Wright Door Company. They provided information, demonstrated flexibility with scheduling, offered an honest appraisal of our options, and installed our new garage door opener in a professional manner. We have already recommended them to our friends!

There was a miscommunication at first, which was just a common mix-up and no one's fault. After the miscommunication got cleared up, the job was done in record time, with excellent communication. I'm thoroughly satisfied and wished I would've had them do more work on my house!

WOW !! Amazing response time, Incredible Skill - I can't believe how FANTASTIC the service was that I received from The Wright Door Co. today. This afternoon, I was in a huge rush to leave, on my way to pick up my father and get him to a critical doctor's appointment and I was running late. I backed my truck out of the garage, and was just in such a hurry, that I managed to hit the bottom of the garage door with the top edge of the tailgate of my truck. I was CERTAIN that the door was ruined. The bottom panel was badly bent, both of the "lift cables" were wrapped around the FRONT of the bottom panel which was literally hanging off the rest of the door. The door would not move, and I had to leave it half open as I left to get my Dad. As soon as I got home, I called The Wright Door Co., because they had done maintenance work on the door in the past (I think on an Angie's List Deal - not sure) and their sticker was on the wall next to the door leading into the kitchen. Dan answered the call, and happened to be finishing a job nearby, he arrived at my home within 20 minutes. My first question was, "How much will a new door cost?" Dan responded, "I don't think you will need a new door, I'm pretty sure I can fix this." I honestly thought he was joking - I'm like, "Are you serious, - this bottom panel is badly bent (like smashed), the cables are all tangled on the OUTSIDE of the door, and it won't even move." Bottom line - he had all of the parts on his truck, and most importantly, the INCREDIBLE SKILL to disassemble the door, do some bending of both the door panel and the door tracks, put it back together with some new parts, adjusted both sides of the big tension spring at the top of the door, and kept working on it until it not only was gliding freely on the tracks, but also kept working on the lubrication of the hinges and glide wheels until every squeak was gone, then adjusted the garage door opener's chain to the correct tension. Dan is the brain surgeon of garage doors!! I still can't believe he fixed it - and the price tag? Two hundred bucks!! ($200.00). THIS WAS THE BEST SERVICE CALL I HAVE EVER RECEIVED FROM ANY COMPANY FOR ANY REPAIR IN THE 24 YEARS I HAVE LIVED IIN THIS HOUSE!! Just unreal. Thanks Dan, you and The Wright Door Co. are AWESOME.

It is interesting that the Wright Door gentleman's response to my initial poor review was that he had no record of installing our door since he called us at 6:30 am after reading our review and wanted to come back to work on the door that he even said was way too noisy and repaired it but had both our phone number and address without asking for either!! After repairing the door, he called me again the NEXT morning to ask why I hadn't changed my review on Angie's List! I don't appreciate receiving such pressure by the Wright Door man and hope he avoids that rather unprofessional tactic in the future.

I am very impressed. He was right on schedule and was done in no time. The door used to grind like it was in pain when it closed and now it is so quiet I barely notice it. I didn't realize how loud it was until he fixed it. I was most impressed, though, by what he didn't do. I asked him why water ran into the garage and whether the new weather stripping would stop it. He showed me where a 2x4 had rotted leaving a gap allowing rain water to run freely into the garage. Instead of charging me to fix it, he told me what to buy at Lowe's and how to do it myself. It really was as easy as he said, and I am very happy with the solution. I will definitely use The Wright Door again. A's across the board.

Spring broke about 4:30 on Saturday afternoon. Read reviews on Angie's list and called The Wright Door Co--left message. Both Tom and Dan called me back within a few minutes. Tom came out around 7:00 PM on SATURDAY Evening!! He had the door fixed within an hour! Very fast, fair, and friendly person! I will absolutely use them again and will tell others about this great experience!

I called the Wright Door due to my garage door not going up. I figured out the spring was broken and they quoted a similar price to competitors but they were available to come out within a few hours. He asked where I found them at and once I mentioned Angie's List, he told me to make sure I use the 15% off coupon that's listed on the site. The guy came out and took a lot at the garage door overall and make a recommendation to replace the rollers as well. He didn't pressure me at all but just showed me the condition and said it was my call. He finished the springs and rollers in less than an hour. Was very happy with his service and would use again.

Very nice, professional workers. However, they showed up twice with the wrong parts for the job and had to reschedule. Third time was the charm. Despite that, I would use them again and recommend their service.

Great. Works well now.

The process was smooth. The appointment was honored right on time. The previous garage door opened was installed poorly and the technician explained the ideal placement of the new one. The work was flawless and we are happy with the new quieter garage door opener and accessories.

I bought the Angie's List coupon for this service, and I was very pleased with the experience. The serviceman was right on time, friendly, professional, and made sure I understood what he was doing and why. The door moves much more smoothly, and the new weatherstrip seals much better than the old one. This will be the first company I call should I need a repair or replacement in the future.

Fantastic. Very nice guy. Was over in 2 hrs from me calling. Would use again and recommend.

WRIGHT company exceeded my expectations

Dan was very responsive when I called this morning. The door failed on Saturday. He was out here about an hour later and replaced the springs. It was very cost effective to replace both at the same time. As he reminded me, they both have had the same use.

The repairman, Dan, was able to come out the day that I called. He was able to diagnose the problem and fix the garage door quickly. He suggested, but was not high pressure at all, adding an extra support bar (at a very reasonable cost) to distribute the weight of the door so this problem would not happen again. He was very knowledgeable, professional, and courteous. I will definitely use them again if the need arises.

Spring broke on door and the gentlemen I spoke with was very accommodating. One of the owners came out that night to replace my springs. He also replaced the rollers. $180 to have both springs replaced and $8 for each roller.

The elderly opener had been balky and noisy for months, and finally died on Sat. But since I could open the door manually, there was no urgency. I called yesterday (Mon.) mid-afternoon, Dan called back within minutes and showed up just before 6 pm. Because he didn't have all the necessary parts on his truck, he came back today in late morning (I requested not early am) and had it finished in about two hours. My 2-car garage has a painted wooden door with a fair amount of rot and soft spots near the bottom from moisture, and I asked about replacing it. Dan explained that the paintable wooden doors are really expensive, and I would do better to to repair the current door. This is one honest and responsive company!! Second time I have used them, & I can't say enough good things.

Really positive experience from my first call with Wright Door. I was calling around to get an idea of the different price points around STL for my project and they were very knowledgeable, helpful and forthcoming. Decided to use them based on the AL review's and am so glad they did. They were able to come out 3 days after my first call and installed all three new openers in about 3.5 hours. I asked them what it would take to fully update my three doors. He mentioned the rollers and the pulley but at no point did he pressure me into those services. I felt very comfortable with the tech and was pleased with his professionalism and attitude. Would highly recommend this company to anyone looking for this service.

I was really impressed with their service. This was the first time I bought an item on angles list, in my case $180 for both spring replacement (labor and parts). The purchase was easy as buying anything else on line, got a confirmation from angles list and Wright door contacted me with in 24 hours, and serviced me within 48 hours. They were very courteous and willing to work with my schedule. The day of they had an 9am arrival time, and called at 8:15 asking if it's ok to come earlier, which i was happy to say yes. Dan was the technician who arrived, very polite, well spoken. He suggested some basic maintenance in addition to the springs, but in a very non-pressure way. Knowing that i've lived here for 9 years and have done nothing for maintenance i was happy to say yes. This is where the roller replacements, additional inspections, grease/oil came in all for an Angies list discount of $70. My garage door is now quieter then it has been in years! I asked about on going maintenance. They said i'm good for a few years as they use long running grease, which it's nice to know a company isn't going to try to ask me into a yearly check up. They get my A+ vote, and will call them again (in a few years :))