EMERGENCY SERVICE! Call us now for fast, friendly help in Missouri and Illinois for residential and commercial properties. Rapid Dry is a BBB accredited water damage restoration company that specializes in fast service and quality clean up. Pipes breaking, Sewage Back-ups and other water related events can seem to happen at the worst times. You need a company that will arrive quickly and also give you friendly service. We take care of everything from mold, water extraction, decontamination and removal so that you can keep your attention on what really matters to you in your life. You can also visit our website at www.RapidDryStl.com Disclaimer: All discounts apply to out of pocket/ cash jobs. Mention you saw us on Angie's List
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
24/7 Emergency Service, Broken Water Pipes, Water Clean-up, Water Extraction, Water Removal, Water Damage Restoration, Mold Inspections & Testing, Mold Removal, Mold Remediation, Flooding Clean-up, Sewage Clean-up, Asbestos Testing and Remediation. This is offered to both commercial and residential needs.
Rapid dry exceeded my expectations. They took care of everything for me! Being pregnant it was very important to me that I didn't have to do any of He work with my belongings as well and some other companies were wanting to charge me outrageous amounts or wouldn't even handle my belongings. Rapid dry took care of it all for a fair price! I was very pleased and would highly recommend!
Description of Work: Mold removal in my basement which had mold on rafters, insulation, belongings, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Dear Mrs. Rushitaj, Thanks for the kind review. I am glad that we could help you out. We really didn't want to see you and your family trying to handle that yourselves, especially with you being pregnant. I am glad to hear that your baby arrived healthy and he looks to be quite the happy little kid. Best of luck to you and your family.
Shawn K.
04/2017
5.0
Excellent. Grant and Kim are exceptionally good at what they do. Their professionalism and good work is top notch. Call them as soon as you have a flooding issue so they can get started immediately for minimum water and mold damage. I strongly recommend them.
Description of Work: Flooring/carpeting drying and wall drying of our lower lever after flooding due to sump pump failer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Rapid Dry
Dear Mrs. [Member Name Removed], Thanks for [Member Information Removed] review! I am glad we were able to get out there before anyone else and get you taken care of. Your carpet and that rug were too pretty to leave to anyone else. I am glad that you trusted us with them. Grant Erfert Owner - Rapid Dry
Josh L.
03/2017
5.0
Could not have been more satisfied! Reacted to my needs in both a timely and professional manner!
Description of Work: Had a leak which caused water on carpets throughout lobby area of office. Emergency drying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks for the review [Member Name Removed]. I am glad we could get to you during that storm to help you out.
Ruinan L.
03/2017
5.0
It was raining on the day of scheduled inspection. Grant texted and left voice message that he was running late due to the rain, but should be arriving within 15-30 minutes. He did show up as he promised and checked every spot that I was concerned and explained in great detail of what he was doing. He found some leakage in basement toilet. He also recommended putting up a dehumidifier in the basement during winter in case the humidity gets high. He confirmed that nothing else looks wrong, which was a great relief for us. We are so happy to find Grant!
Description of Work: We were in the process of purchasing a property. Even though the property looks to be in pretty good shape overall, it is of an old age, which we never dealt with before. So we went out to Angies List and looked for someone that is higher rated. I searched for "mold test" and Grant's name popped right up as one of the top rated. I called and he answered quickly. After he listened to my situation, he told me "mold test" is not need at this time, but a "mold inspection" that he offered as free of charge!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thank you very much for your review. I was happy to make it out there for your inspection and I hope the seller is able to handle those points that I noted during the inspection.
Joe D.
03/2017
5.0
Very professional job, completed as promised, very good clean-up, we could not have asked for a better repair. This is the company to go to for this type of work!
Description of Work: Water Damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Dear Mr. Vincent, Thanks so much for taking the time to leave your review. I am glad that you called us to do the work for you and that we were able to save your hardwood floors for you. That could have been a real mess otherwise.
Marita L.
03/2017
5.0
Rapid Dry was at my home within hours of the call. They did a thorough investigation in the attic to determine if any leakage or water damage had occurred. They found that there wasn't any, and showed me pictures so I could feel confident in their evaluation. They did not charge me for this evaluation, since there was no damage, and no work required. In addition, since we had a storm shortly after their service call, they contacted me to follow up and make sure the roof repair had been taken care of, just in case I needed to cover the area to protect from the rain. This company has an amazing customer service approach, and I highly recommend them!
Description of Work: I had some damage to my roof from a recent storm. I had contacted a roofer to perform the repairs, and they recommended I call Grant at Rapid Dry to make sure I caught and took care of any water damage that may have occurred.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
I am glad that the damage you had to your roof didn't allow water damage inside the home. Thanks for having us out and I hope your roof repair went well. Grant
Tim C.
03/2017
5.0
Everything went incredibly smoothly. Grant and his team were very professional and thorough. They explained the necessary work and didn't try to sell work that didn't need to be done. They patiently answered any questions, and ensured that I was completely satisfied with the work. They made themselves fully available via phone or text to address any concerns. All of the paperwork for contracts and payment was always handled in a timely manner.
Description of Work: We had mold remediation work done in the basement of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Dear [Member Name Removed], Thanks for the review. We know it can be a stressful situation being out of town and selling a home and we are glad that you entrusted us to take care of it for you. The house looks great and I hope you get full price for it. Best, Grant
Robin C.
02/2017
5.0
We discovered the issue on Tuesday evening after 6 pm. Contacted Grant then to set up an appointment. We explained that the mold issue was holding up our kitchen renovation and were very happy that he was able to get out to us Thursday morning. He inspected the situation, tested ceiling for moisture and took care of us right away. If we have need for services in the future, will definitely call Grant.
Description of Work: Our contractor had detected mold in our ceiling during a kitchen remodel. Had mold situation inspected and treated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
I'm glad I could help you out and I'm sure your builder is happy to get back to finishing your remodel. Thanks so much for taking the time to leave a review.
Tom S.
02/2017
5.0
You need help. You're browsing the Internet and came across Rapid Dry. Now you need some reassurance - you decide to read the reviews. You are a very smart consumer. I'm here to tell you that you can stop your research because you can't find better service than right here with Grant, the owner of Rapid Dry. Why should you trust me? I'm a consumer, who just like you, works hard for my money. I want someone I can trust. After all, it's hard to know the quality of service you're going to get unless you have a friend in the industry you need. That's actually what you get from Grant. A friend to help. Grant answered my request for a quote in less than 2 minutes (at 5:45 pm in the evening on a Thursday) - that's faster than my friends text me back! He worked out a time to come the very next day. Sounds like a friend doesn't it? Yeah! Keep reading if you want a longer version of the story! I've had some water issues in my basement for over 2 years now. If you don't already know, that can cause major problems in your home immediately, or more-so over time. I recently became concerned about possible mold issues and ways to cost-effectively remedy my situation. Basically, that's all I told Grand over the phone as I reached out for help that Thursday evening. He said he'd be "happy to come take a look at everything" and see how he could help. Upon his arrival around 11:30 am Friday it felt as though he were a friend just stopping by to "help a brother out!" He gave me advice about my outside drainage systems as soon as he exited his vehicle as he saw possible improvements I could make myself. Attention to detail; that's what I look for in professionals, as well as cheap do-it-yourself fixes! So, down to the basement and crawlspace we went. Grant gave me his honest opinion about my situation. By honest, I mean he didn't attempt to sell me services that I didn't need. In fact, he gave me advice on how to easily fix some problems that didn't put any money in his pocket but would help me improve my moisture issues. He also helped me resolve an HVAC issue when he noticed a leak in the drain on my furnace! The cost of his visit was $0.00. He's not going to charge you $325.00 for mold inspection and testing or whatever other garbage fees these other companies will make up to get money out of you. Grant will assess your situation, and if you need service(s), he will give you an honest and reasonable quote. Exactly who you hire when you need a professional. As I said before, Grand actually cares. He's there to help you and your family while trying to make an honest living at the same time. He's the guy you hire. You'll make a friend in the process too; free of charge! Rapid Dry = A+.
Description of Work: Please see below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks so much for such an epic review. I'm glad I could help you out and steer you in the right direction. Be sure to get that dehumidifier especially before the summer rains and humidity.
April R.
02/2017
5.0
Responded very quickly to the call and inspected more than he had to also recommended the appropriate action.
Description of Work: Inspected garage for mold and instructed & inspected attic for further damage. Also outside inspection revealed crack in foundation and advised remediation very helpful and thorough. Mold test & remediation smoke& water damage.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Dear Mrs. [Member Name Removed], Thanks for the review. I'm happy that I could help you out and handle the concern about your garage. Please don't forget to remove some of that mulch from the front of the house to keep water from coming in and good luck with the Antiques Road Show.
Lydia M.
01/2017
5.0
It went great. Kim one of their workers was really good. She really knew her stuff. Grant took care of the paperwork with the insurance company & it went very smoothly. They kept me posted on where everything stood.
Description of Work: They dried out a bedroom of mine after a pipe burst above it during a freeze. The bedroom was soaked from the ceiling down. Later and smoke damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Rapid Dry
It was our pleasure to help you out in your time of need. We pride ourselves in our professionalism and can do attitudes, and I am glad Kim was able to help you out. It was a pleasure doing business with you. Grant
John J.
01/2017
5.0
Grant Erfert came out the same day I called to look at my situation. He was extremely friendly, professional, courteous, and helpful. It is clear Grant knows what he is doing. His advice was very helpful and I would not hesitate to call him back or refer him to friends and family.
Description of Work: Consultation on water damage from backed up sewer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
It was our pleasure to help you out in your time of need. We pride ourselves in our professionalism and can do attitudes. It was a pleasure doing business with you. Grant
Christian C.
12/2016
5.0
There was water damage in my unit that caused mold & rapid any came out and corrected all the issues. The team was professional & quick. They were also very knowledgeable. Water damage & mold remediation.
Description of Work: Mold removal & treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Rapid Dry
It was our pleasure to help you out in your time of need. We pride ourselves in our professionalism and can do attitudes. It was a pleasure doing business with you. Grant
Bethany D.
11/2016
5.0
Grant was very efficient, professional and showed me the exact areas where mold was present. I would definitely recommend Rapid Dry.
Description of Work: I asked the provider to do some mold testing in a home I am purchasing. I am extremely allergic to mold and luckily, I found someone who was more cost efficient and was available on Saturdays.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Rapid Dry
It was our pleasure to help you out even on a Saturday. We pride ourselves in our professionalism and can do attitudes. It was a pleasure doing business with you. Grant
Joan D.
11/2016
5.0
I would recommend Rapid Dry to friends and family.
Description of Work: Need for consult regarding water damage and possible mold issues. Grant Erfert was very helpful, professional and assisted in my decision-making plan for future service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
It was our pleasure to help you out in your time of need. We pride ourselves in our professionalism and can do attitudes. It was a pleasure doing business with your. Grant
Timothy B.
10/2016
5.0
Excellent. He was very knowledge about mold and water issues. He performed a thorough mold inspection, and assessed the outside for water damage. Water Damage / Mold Remediation
Description of Work: He checked for mold around the basement. He also thoroughly checked around the house for water issues due to water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
It was our pleasure to help you out in your time of need. We pride ourselves in our professionalism and can do attitudes. It was a pleasure doing business with your. Grant
Connie T.
10/2016
5.0
He investigated furnace vents in two rooms & was very, very efficient. Water damage/mold testing & remediation.
Description of Work: Grant assessed mold in a wall where water had dripped from a window leak. He found no mold but provided terrific information about future prevention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
[Member Name Removed], It was a pleasure to help you out and I was happy to help you prevent any future outbreakes. Grant
Dorenda K.
09/2016
5.0
I have been having mold issues at my residence and been arguing with my land load to get it removed. My land lord kept telling me that there was no mold at my place and that he had it all cleaned up. I called Rapid Dry out to have my own test done for my son was getting sick all the time. Grant came out to conduct a mold test on my house, he was very friendly and knowledgeable and informed me of what was needed to clean it up. Upon hearing about my situation he provided me with all the pictures and documentation he had showing there was mold in my house. He has written several letters to my landlord for me. He is continuing to work with me to get my landlord to clean up the mold so my son can lead a normal health life.
Description of Work: Mold Testing, and documentation of Mold
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$364
Response from Rapid Dry
[Member Name Removed], It was my pleasure to help you and your son out. IF you need anything in the future please let us know. Grant
Evelyn S.
09/2016
5.0
Came in on time set the appointment, explained what they would be doing. They did more than I thought would be done very good attitudes even them. They had such mess to clean. Water damage mold testing and remediation.
Description of Work: Very patient and hard working and did an awesome job with the water damage and mold. I am definitely using them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,632
Response from Rapid Dry
[Member Name Removed], it was our pleasure to help you out in your time of need. We pride ourselves in our professionalism and can do attitudes. It was a pleasure doing business with your.
Lynn S.
09/2016
2.0
Awful. They stole so much from my house and threw out many things that were no damaged. Items were stolen and he brought in a bunch of temps to attempt to clean it up, none of whom knew what they were doing.
Description of Work: sewer backup and they were suppose to come and clean up.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$20,000
Adam S.
09/2016
5.0
Grant was out the day we called even though they were slammed due to rain the previous night, they had an industrial dehumidifier in the next morning, had the floors and trim removed within 2 days, and 11 commercial grade fans going soon after that. We were very pleased with the service they provided and would be happy to use them again. They even worked directly with our insurance company to ensure all the details were taken care of.
Description of Work: Our basement flooded with about 1 inch of water. We hired Rapid Dry to remove existing floors, dry the basement out, and treat the exposed areas with an antimicrobial cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Rapid Dry
Thanks so much for the review. We are happy that we were able to help you out with your water issue in the basement..
Lynn S.
09/2016
1.0
sewer cleaning
+ -1 more
Awful, very upsetting and troublesome.
Description of Work: Had a water backup in my home. They came to clean up the mess while I was in a hotel. They stole me blind, they were very difficult to work with and hired people who didn't know what they were doing from a temp service. Despicable owner. Run fast away from this so called company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Lynn S.
09/2016
1.0
sewer cleaning
+ -1 more
As soon as they started there were problems. Grant and his crew threw out many things that should not have been thrown out, (including all appliances, all counter tops, toilets, cabinets, vanities, many personal items all of which my adjuster said should never have been discarded.The bill Grant sent State Farm was over 30K and State Farm would only pay 16K. I was harassed over Labor day weekend because Grant kept coming to my hotel putting gifts for my dog in front of my door and then calling me from the street to get them. He lied all the time, was VERY unprofessional, unethical and a bad liar. This company was very difficult to work with and I would recommend going someplace else for these services. I had a stroke and I believe Grant took advantage of me and would not give me the 10% discount from Angies List senior discount and raised his voice many times when I stated the facts. Run away from this company. I can and will prove everything I have written.
Description of Work: My house flooded with back-up sewer and pouring down rain which made for a horrible mess. I had to move out and stay in a hotel.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
$16
Response from Rapid Dry
Hi, I am sorry for what you have gone through with our company. I am told that the things that were gotten rid of had to be and this is not from Grant. We are sorry for the personal loss. Your house was covered in sewage and those items were damage by the sewage. I know that miscommunication in this field can cause others to not understand why what was charged was but we got with State Farm and they understood and not only got your bill with us covered but also 140k to rebuild what was damaged from the Sewage which not many companies would do for you. Sincerely, Office Manager of Rapid Dry
Allison Z.
09/2016
5.0
Grant was absolutely amazing! I called about a potential leak that was causing wood floor damage. He came out the very next day and made it work with my work schedule. He was prompt and very professional. He took a look at the issue, did some investigating all the time walking my husband and me through his process. Turns out there was not a leak, but he spent an hour taking his time making sure he wasn't missing anything. After all that, there wasn't even a charge for his time. That's the type of customer service I look for in companies today, and I will definitely be recommending him wherever I can, and using him for future needs! Thanks Grant again for your professional and personable service!!
Description of Work: Came out to look investigate the cause of our wood floor crowning due to possible plumbing leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Rapid Dry
Thanks so much for the review. We are happy that we were able to help you out with your possible water issue.
A D.
09/2016
5.0
Grant was fantastic – super fast & professional. Would recommend enthusiastically to any other customers.
Description of Work: Mold remediation & water damage in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Rapid Dry
Thanks so much for the review. We are happy that we were able to help you out with your water issue
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Biohazard Remediation,
Sewer Cleaning,
Asbestos Removal,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Rapid Dry is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Rapid Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Rapid Dry offers the following services: 24/7 Emergency Service, Broken Water Pipes, Water Clean-up, Water Extraction, Water Removal, Water Damage Restoration, Mold Inspections & Testing, Mold Removal, Mold Remediation, Flooding Clean-up, Sewage Clean-up, Asbestos Testing and Remediation. This is offered to both commercial and residential needs.
Contact information
10765 Indian Head Industrial Blvd, Saint Louis, MO 63132