We have the best pad in St Louis.
Take a look at our website to see why we are less expensive.
Our motto is " We Take Care of Our Customers" and we mean it. - My promise, Ray Johnson, President.
We have one of the largest word of mouth networks in St Louis. Our reputation is a good job and great price. That's why we have a perfect record with the BBB.
A lot of our work is shop at home. It has a lot of advantages. Certain carpets just come alive in the customers home. While we are there, we measure and calculate the square footage. So that we can give the customer a price right then and there. People want to know what the bottom line is in order to make a decision.
We are also the number one supplier to realtors in St Louis. They are a tough bunch to please but we succeed because we keep working to make the customer happy. Re-locator beige for homes on the market. Access to supra for measures of homes on the market.
[Member Name Removed] picked a lovely patterned carpet for the stairs and second floor. We were glad to be a part of recarpeting project.
Anne M.
12/2015
5.0
carpet installation
 + -1 more
unknown
Description of Work: Key Carpet was a pleasure to work with. The installers were on time, efficient and polite. The carpet looks great! I would highly recommend them.
Description of Work: Carpet entire upstairs ad staircase 4 bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Julie C.
09/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Replaced all flooring on the main floor before we listed our home for sale. This included carpeting in the great room, 3 bedrooms, hallway, and stairs. Kitchen, bathrooms, and foyer received new vinyl. We received many complements on the products selected. The installation team was top notch and promptly returned to fix a minor issue in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,277
Hannah K.
09/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Carpeted winding stairs bedrooms, hall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Janet S.
06/2015
4.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Key Carpet installed carpet on the entire upper level of my home. Overall the experience was good.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan B.
06/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: They installed new carpeting and pad in Family Room. In kitchen they leveled the floor, installed subfloor and Villa Stone. Also removed and hauled away old carpeting in Master Bed room, removed all staples and tact strip, vacuumed the floor. They completed all work in a day and half as promised. They cleaned up all areas. Would have them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Janet & Chris S.
05/2015
5.0
carpet installation
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
GLENN J.
09/2009
5.0
flooring contractor
 + -1 more
They are reliable, prompt, professional, and economical. They respond to any problems.
Description of Work: They have installed carpeting, hardwood floors, and tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol H.
08/2009
5.0
carpet installation
 + -1 more
I was a little short on time to order carpet and have it installed before my daughter's wedding, so I called Key Carpet after checking it out on the List and talked to Ray. I went to their office that day and we talked about what I was looking for and I got to see hundreds of samples. Then he came to my house, measured the entire area, made sure the carpeting I wanted was in stock and we set the date to have it installed right there. The installers were very professional, very quick and did a great job. No mess, no seams showing, everything done great. The padding was upgraded to the best padding. It feels like you can sleep on it.
Description of Work: Got new carpeting and padding installed in large living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
JEANNE F.
07/2009
5.0
carpet installation
 + -1 more
They did an excellent job and even came back to make an adjustment on the stairs. Great to work with. Even brought samples to me.
Description of Work: Removed old carpet and installed new prior to move-in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,109
JASON R.
10/2008
4.0
carpet installation
 + -1 more
They were very quick and inexpensive. They were very efficient, quote to being completely done was about a week.
Description of Work: In different stages, they did the vast majority of all the carpet in the house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Thomas F.
08/2008
4.0
carpet installation
 + -1 more
Overall from beginning to end it went pretty well when they pulled off the baseboards a couple of them broke in half they didn't really say anything and nailed them to the wall. We wish they would have replaced them and they would have told us what happened.
Description of Work: They came in and replaced carpet with hard wood and they matched the current hardwood with what we had in the kitchen and hallway and replaced the carpet going up the stairs and in the hallway upstairs and all our bedrooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Key Carpet
OUR CONTRACT WARNS ABOUT THE POSSIBILITY OF BASEBOARDS CRACKING FROM REMOVAL AND/OR PRIOR REMOVALS. WE WERE UNAWARE OF THIS PARTICULAR SITUATION, HOWEVER WE ARE INTERESTED IN FOLLOWING UP AND TAKING CARE OF THE CUSTOMER.
CHRISTIE D.
11/2007
5.0
carpet installation
 + -1 more
I worked with Rebecca Ulsas and she was very punctual with not only getting out to take measurements but also to send out the bid. The price was very reasonable for the amount of carpeting that was installed. Three guys (who were very friendly and charismatic!) came out to install the carpeting and they had everything done in about a half day. Of their 8 - 10 neutral selections, I went with a mid-grade carpet and am very pleased with the plushness and softness. They used a 6lb non-rebound pad and the finished product looks great!
Description of Work: We needed new carpet installed in two bedrooms, a hallway, two sets of steps, and a family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,075
Heather R.
11/2007
5.0
carpet installation
 + -1 more
It was a wonderful experience! Chris came out the day after I called with samples along the lines of what I was looking for. He gave me a bid on the spot, and it was much less than I expected. The installation team was a man short, but Kelly went the extra mile to finish it before we had an open house. It looked beautiful, and we got a lot of positive comments. I would definitely recommend Key Carpet to anyone!
Description of Work: Carpet installed in rental house. Four bedrooms, living room, dining room, stairs, and hallways. Included removal of old carpet (re-used pad to save money in most rooms.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
JOYCE S.
04/2007
5.0
carpet installation
 + -1 more
I had one little problem and they came back the next day at no cost and fixed it. They even pointed out another spot that needed work and repaired that too. They kept telling me to call them if I needed anything else. They're very professional and I'd highly recommend them to others!
Description of Work: I purchased carpet from them and also had them install it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
MARY J.
06/2006
5.0
carpet installation
 + -1 more
This company provided solid service at a reasonable price. The workmen (Scott and Doug, I think) were prompt, extremely hard-working and very pleasant. They were meticulous in cleaning up as they worked. They were very careful in moving our large furniture pieces and they encouraged me to vacuum the new carpet before they moved our furniture back into place, which added overall to their workday.
Description of Work: Tear out and replacement of carpeting in great room, master bedroom and bath, hall bath and stairs to basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,880
JEFFREY H.
02/2006
5.0
carpet installation
 + -1 more
Key Carpets is VERY quick to measure and install their carpet. It is usually in stock, and you can have great new carpet installed within the week. They will move your furniture, and cart away the old carpet too.
Description of Work: Key Carpets is especially good when you need some builder grade carpet installed very quickly for a great price. They do, however, also sell higher grade carpeting. Their specialty is in stocking neutral colors for a good price because they buy and store many, many rolls. They offer Realtor Beige at a terrific price. (Jokingly called this because Realtors always want their sellers to change out their old carpet for new, fresh, neutral carpet, and at an affordable cost for the seller who will be installing it just to sell their home).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
03/2003
5.0
carpet installation
 + -1 more
JUST GOOD; I LOVE THE PRODUCT AND THE PRICE. REALLY GOOD CARPET; PEOPLE COME IN AND ASK WHERE I GOT MY CARPET. NOT HIGHLY PRICED
Description of Work: HE INSTALLED CARPETING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARLENE R.
12/2002
5.0
carpet installation
 + -1 more
I CALLED THEM ON MONDAY THEY CAME ON WEDNESDAY, PROFESSIONAL, GOOD, AND QUICK.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Finished Carpentry and Woodworking
FAQ
Key Carpet is currently rated 4.9 overall out of 5.
Key Carpet accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa