CARL MILBOURN TUCKPOINTING

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Right from the start it was obvious that my experience with Carl was going to go smoothly. Firstly, he always answered the phone!!!! I knew it would not be difficult to get a hold of him. Secondly, he promptly provided an estimate and put it in writing. No guess work here, we were both protected and understood the terms and conditions. Finally, he blew away the competition on pricing by more than $3000. That's not a typo, it was $3000. The estimate he beat was one of the contractors with the most reports on this site, so do your homework!!!! I almost wrongly assumed that because they had a lot of ratings they must be a good price. He had plenty of references and is a member of one of the Historical Societies to protect old buildings, so this indicated his committment to this line of work. All the ingredients for a successful endeavor were there on the frontend, so did he execute and follow through? Again a stellar performance. He provided services above and beyond his initial estimate. I had water issues around my chimney, so he waterproofed it FREE OF CHARGE!!!! That's about a $200 value. He finished on time and left the place cleaner than he found it. I had a lot of masonry dust inside the garage before the work and he hosed it all out. I don't often write reviews, but my experience was so good that I hope Carl gets a lot of leads from this review. His only negative is he does not advertise enough. I hope that everyone realizes when you call him that tuckpointing can be done well and at a reasonable price, if you find the right person. I would gladly provide a reference.

He wouldn't take any money until he was sure the hole that had water by my foundation was fixed. He told me there would be no charge until he fixed it. He was really something! Other bids on this project were 10 to 20 TIMES what he charged me. They were all quality services, however Milbourn was able to fix this for just $800.

They came and gave me my bid. They came two days later and started tuckpointing my house. They took out old mortar and replaced it. It was so pretty, no smudges, or smears, I don't know how they did it. I have had my house tuckpointed before and it was just plain messy. I have heard so many people say the same thing about how messy it always looks and how it takes awhile for the smudges to wear off. But somehow these guys did it with no mess, anywhere. My flowers were even happy when they left; not one was broken. The construction area was cleaned every night. I couldn't believe how tidy they were.

They did a great job and did things that I didn't ask for. They were professional and did the job in a timely manner. They were responsive and scheduled my job that week.