Midtown Home Improvements, Inc. (Chicago)

NA

Severe lack of communication and the job is incomplete after 9 months. No follow through. No one has done what they said they would do!

Great quality and it looks so nice and clean.

One day to remove the existing chain link fence and install the new vinyl fence.

They did a great job in a timely manor.

They were just amazing to work with and we couldnâ t be happier with our new fence!

We used Midtown for our new deck and we absolutely love it! They handled everything from tear down and haul away to getting permits to communicating along the way about minor issues and following up after the project was completed.

Great product! Very happy with it, but a little expensive.

Very pleasant to work with very knowledgeable on the project

Great experience

Great experience

Awesome to work with! Quality work and product. Very pleased with our experience.

Awesome to work with! Quality work and product. Very pleased with our experience.

Very professional and met all our expectations installing our fence.

I was very pleased with the overall experience

Na

They were quick, communication was great, and the fence surpassed expectations.

They built a solid and beautiful deck.

They got the work done ahead of schedule and it looks great

Best customer service Iâ ve ever experienced. Kept me informed at every step of the order, build and ship process. Demonstrated flexibility when weather conditions dictated and always came on time for install. Very professional.

Professional. Came on time day of appointment.

Excellent job on the windows, as well as 2 new sliding doors that were installed. There were some delays due to extremely cold weather, but that could not be helped. Interior cleanup in my house was performed impeccably. This is a very solid company, reliable and accommodating. I have no complaints.

The workers performed in a very professional manner, and the final result looks very good (neighbors have commented approvingly) and professionally done (although I am not an expert on construction). My only complaint is a minor one: after the job was done and the workers had left, I found a lot of very small industrial waste (metal shavings, screws, pieces of plastic and wood, even cigarette butts) in my yard, especially in one area where they had set up shop. I don't know how they might have cleaned that up, unless with a giant magnet; at least I have the luxury of more time to gradually pick it out of my lawn. Aside from that one detail, though, I am quite satisfied with the results.

The only thing my complaint is that it took longer than expected to get the windows ordered.

The quality of installation of windows and railings was good. Although I had to wait for 3 months but I canâ t complain about it. I had agreed to be flexible in terms of timing due to the price that was offered. The high pressure sales tactics definitely needs to be revisited as it backfires and potentially loses the customerâ s trust on most occasions.