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A1 Hydroflo LLC
Lawn Care Maintenance and Mowing, Lawn and Garden Sprinkler System Installation, Lawn and Garden Sprinkler System Repair,
About us
SPRINKLERS ARE ALL WE DO! Spring start-up & adjust, backflow testing, winterizing, service & repairs, all major brands, residential & commercial.
Business highlights
Emergency services offered
22 years of experience
Services we offer
Spring Start-Up & Adjust. Backflow Testing. Winterizing. Service & Repairs.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.624 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 8% |
Showing 1-24 of 24 reviews
Lynn S.
Nov 2017
Great service provided. Fast and efficient.
Jerry B.
Jun 2017
great technician performed service and gave me info on my equipment
Ed H.
Nov 2016
For the most part this was good. I don't have any major complaints. For the most part I’m good and I’m happy staying with them. I pay once a year for the spring turn on and winterization.
Cynthia W.
Sep 2016
The service person performed the backflow test and then walked the perimeter of our fence and not only charged us $75 for the test but also charged an additional service fee to spend 5 minutes in the yard. He made no repairs and stated he had to charge the fee even though he was already here for the test. It seemed very unreasonable and I will never use them again.
Response from A1 Hydroflo LLC
"The charge for an inside backflow test was $50. That charge is strictly just to preform the test. It took the technician 13 minutes to complete. You also wanted us to look for a leak in the yard. The technician spent 20 minutes looking for an issue. That was just a $40 charge. The total bill was $90. So yes we did charge you for the additional work. I'm sorry you feel that it is unfair to pay for the additional technician time. I'm sure you don't go to work for free."
Mary M.
Feb 2016
unknown
Bhavin P.
Nov 2015
unknown
Stacey O.
Jun 2015
unknown
Michael W.
Jan 2015
Had a contract of approximately $130.00 for back flow tests,start- ups, adjustments,winterizations,repairs and or replacements for 2014.
This was all done in a professional and timely manner .
However after a severe thunderstorm last spring the sprinkler system was not working and after a call to the HydroFlo office a service man came right out and in his hand he was carrying a 9 volt battery which he placed in the control box.That was all that needed to get system up and running. This could have been taken care of over the phone and a savings of around $40.00 plus $10.00 for the battery.
Needless to say this company is not being used this year at this address.
This was all done in a professional and timely manner .
However after a severe thunderstorm last spring the sprinkler system was not working and after a call to the HydroFlo office a service man came right out and in his hand he was carrying a 9 volt battery which he placed in the control box.That was all that needed to get system up and running. This could have been taken care of over the phone and a savings of around $40.00 plus $10.00 for the battery.
Needless to say this company is not being used this year at this address.
Response from A1 Hydroflo LLC
"[removed member name], I wish if you had an issue with something we did, you would have contacted me to discuss it. The service agreement you pre-paid for was the backflow test, start-up & adjust, and winterize. Repairs or replacement of parts are not even mentioned as a part of the agreement. You called us about 1:30 PM on 7/7/2014 about having issues with your controller. We were able to schedule you an appointment the next day (7/8/2014) at 9:00 AM. It's difficult to diagnose and repair something over the phone. When we arrived for the service call, we carried up to your house a volt meter and a battery. From experience, both items are helpful to fix most electrical issues. After looking at the controller we came to the conclusion that your controller was fine but your programing was messed up. We had to reprogram your settings and install a battery for backup. A battery will typically help keep the program the same during power fluctuations. As for the charge, invoice number 8479 was for $39.75 TOTAL! It was $35 for the service call and $4.75 for the 9 volt battery. It's normal procedure to ask the homeowner if they have a battery before we use ours. If that didn't happen I apologize. We could have discussed that if you had called me with your concerns. You did pay the invoice with check number 7125 on 7/18/2014 for $39.75. We then performed your winterizing on 10/27/2014, with no mention of any issues in the past. I'm sorry you feel this way. But please understand, repairs were not included in the service agreement, your bill was not $40 plus $10, and we did more than replace a battery. So I do think our service work we preformed for you was "A" worthy. Randy Clapp A1 HydroFlo, LLC"
Jordan L.
Oct 2014
unknown
Judith T.
Sep 2014
unknown
Kat G.
Sep 2014
Recently moved to KC and found out mid May I needed backflow testing by June 1 of a sprinkler system I don't use or my water service would be shut off. These folks were able to schedule me within 10 days, which was good, and their price was also good, $10 to $25 less than other companies in town. The man they sent out did his job well, no complaints there. Only downside is he was a full hour late, arriving at 1:00 PM for a noon appointment. If I worked from home this would be no problem, but it's incredibly difficult for me to get away from work during the day. No one answered at their office when I called to see if anyone was coming, and this HAD to be done to avoid having my water shut off, so I waited a full hour and left a couple messages on their office phone with no call-back. I finally gave up and was heading back to work when he arrived. All was well from that point, but I don't believe I've ever had a company not perform a simple courtesy call if they are running that late. That being said, they did what I needed to have done at a fair price, and the representative was courteous and professional.
Gary W.
Jun 2014
They are good. They have done 2 nice jobs for me. They called me back in 5 minutes and came in 10 minutes. They are accurate, prompt, professional and reasonable. I would use them again. I have a contract with them.
Gary W.
Jun 2014
The water department informed me that our home was using an unusual amount of water and asked me if we had a leak. We checked the meter, which was indeed spinning. We closed the master valve on the lawn irrigation system and the flow thru the meter stopped.
I called A1 HydroFlo and ordered up a repair appointment. Ryan came at to appointed time - suggested we check the solenoids on the master valve and the valve in the area of the leak. Both solenoids were mis-adjusted. Ryan tightened them to spec and the leak stopped completely.
I was amazed that the service call was only for $52.
Great service, very punctual, professional and well appreciated.
I called A1 HydroFlo and ordered up a repair appointment. Ryan came at to appointed time - suggested we check the solenoids on the master valve and the valve in the area of the leak. Both solenoids were mis-adjusted. Ryan tightened them to spec and the leak stopped completely.
I was amazed that the service call was only for $52.
Great service, very punctual, professional and well appreciated.
Larry S.
May 2014
or
Ronald H.
Mar 2014
We didn't have much time to work with. I found Randy on Angie's List, was able to reach him the same day and even though we weren't an existing customer, he came out the next day and completed the work within a week for a reasonable price. He is extremely responsive, easy to work with and very concerned about customer satisfaction. I would recommend his company to anyone in need of irrigation services. I am switching to A-1 for the annual maintenance of our system and am happy I found him!
Gary W.
Jan 2014
I got a call back with in 10 minutes of contacting him and he was here 15 minutes later. It was incredible. He worked up a service contract and gave me a 15% discount. I will use him for the spring start up. His price is a little high. I will use them again.
Star M.
Jan 2014
They are fantastic. They worked with me on a timeline. Whenever I have an issue I call them and they came out and handle it. They've done great.
Judy P.
Jan 2014
really well, very prompt, very courteous
Ed H.
Jan 2014
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Vicky B.
Oct 2013
It went very well. They came promptly and on time and were able to identify the leaks and repair them very quickly.
Star M.
Oct 2012
I had a two week window when looking for a company to do this work. I told him that upfront and he went above and beyond to make sure he could meet my time window. He took the time to answer all of my questions and even came back out later to make sure that everything was set up correctly. His follow up schedule, while priced similarly others, was actually more thorough than most. His warranty and prices by far beat out the competition. He did good, and he is a nice guy. I didn't have to pay more to get someone who is willing to take the time to answer all my questions and ensure my satisfaction.
Phillip C.
Oct 2012
Excellent. The whole experience was great.
RONALD G.
Jan 2012
They are a good company. They just were nice to work with. I don't really have any details. They just did it one time. They have a friendly staff. The price is okay.
Jim T.
Nov 2011
I called the local company that sells my irragation supplies. They said A1 would do a good job. Called them and stated I needed a head moved. While at the site I asked if they could adjust some other heads. The part was not adjustable. They went and got the new heads and replaced the old heads. They did a great job and would be the first company to call if I need additional service.
Licensing
State Contractor License Requirements
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FAQ
A1 Hydroflo LLC is currently rated 4.6 overall out of 5.
A1 Hydroflo LLC accepts the following forms of payment: CreditCard
Yes, A1 Hydroflo LLC offers free project estimates.
No, A1 Hydroflo LLC does not offer eco-friendly accreditations.
No, A1 Hydroflo LLC does not offer a senior discount.
Yes, A1 Hydroflo LLC offers emergency services.
No, A1 Hydroflo LLC does not offer warranties.