Description of Work: Service Master was very easy to work with... we would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Courtney M.
01/2015
5.0
unknown
Description of Work: Brought in fans, removed damaged carpet, flooring, vanity and pad. Analyzed extent of water damage from plumbing problem. Extremely professional and easy to work with. Came out over a holiday weekend and checked in regularly through the process.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Ruth W.
06/2014
5.0
)
Description of Work: This was the 2nd time I had to call Service Master. Our basement flooded early in June and again last weekend. I called Service Master Clean both times for drying and dehydrating. Robert returned my call immediately and came that afternoon to pull carpet and set dryers. The leak was extensive at one side of the basement. Before we could actually find the leak source it rained again (not as wet) and were able to find the source. I called the 2nd time and again I was pleased with the response and quality of work. Now the repairs start. It went very well. I would recommend Robert and his team.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stuart G.
06/2014
4.0
unknown
Description of Work: Hired to pack, move, and clean smoke damaged contents of my parents house after a fire. Robert was great to work with and he and his crew completed the job as expected.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Tracy S.
02/2014
5.0
Pipe burst in finished basement, which resulted in several inches of water in each room. Called provider based on Angie's List reviews. I left a message, but Robert called back promptly. He and Joe were at my house within 30-45 minutes, which was incredible! As it turns out, pipes were bursting all over the metro and I was one of the fortunate ones to have a clean-up service out the same night. It took approximately 4 days for the basement to dry out, but they did a fantastic job! Because of their quick action, they were able to save the majority of our walls, bathroom sink/vanity, furniture and personal items. Robert and Joe were a God send! They were extremely professional, polite and compassionate. I know the amount of the bill was more than $250, but they directly billed the insurance company less the $250, which was a huge relief. They moved all the existing furniture and personal items without damaging any items or walls. I was highly impressed and thankful for their assistance. This was our first experience with a ruptured pipe (hopefully this is the last) and they were completely helpful and put me at ease immediately. I would highly recommend ServiceMaster Clean to anyone and I would definitely call them in the future. I plan to keep the business card in a safe place for quick reference.
Description of Work: Removed over 300 gallons of water, removed carpet/pad, drywall and baseboards. Damage was from a ruptured pipe in finished basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
mary H.
11/2013
5.0
unknown
Description of Work: water extraction/dry out of our finished basement - would highly recommend and use ServceMaster again - immediate response - courteous and extremely punctual - carefully explained situation/remedy
Rating Category
Rating out of 5
Yes, I recommend this pro
Lloy G.
06/2013
5.0
I called him and he was here 30 minutes later. He left fans running for 4 days, came back and removed the walls that were damaged. He disinfected everything. He did a wonderful job. He went out of his way to help us!
Description of Work: They cleaned up after a sewage backup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
WENDY B.
10/2007
5.0
Very responsive. They moved fast and knew what they were doing. They left the area in great shape.
Description of Work: Cleaned up a portion of my basement after a sink overflowed. Moved all the boxes and cabinets out of the area. Sanitized the entire area. Set up drying fans to accelerate drying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
HENRY L.
08/2005
5.0
carpet cleaners
+ -1 more
GREAT JOB. HE HAS BOTH A TRUCK MOUNTED SYSTEM THAT IS JUST GREAT, AND A PORTABLE SYSTEM FOR HARD TO REACH PLACES (LIKE THE 12T FLOOR) HE WAS TIMELY AND HIS PRICING WAS VERY GOOD. I DIDN'T NOTICE ANY BLEED BACK OF STAINS WHICH OFTEN HAPPENS. MY CARPETS HAVE LASTED LONGER THAN EXPECTED.
Description of Work: ROBERT HAS DONE TWO JOBS FOR ME. HE TRAVELED TO LAKE OF THE OZARKS TO CLEAN A COMPLETE HOUSE. HE ALSO CLEANED AN APARTMENT FOR ME ON A TIME SENSITIVE BASIS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
03/2004
4.0
GOOD WORK. QUICK RESPONSIVE TIME.
Description of Work: REPAIR WATER DAMAGE IN BASEMENT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Water & Smoke Damage,
Upholstery Cleaning,
Drapery Cleaning
FAQ
SERVICEMASTER CLEAN is currently rated 4.8 overall out of 5.
No, SERVICEMASTER CLEAN does not offer free project estimates.
No, SERVICEMASTER CLEAN does not offer eco-friendly accreditations.
No, SERVICEMASTER CLEAN does not offer a senior discount.
No, SERVICEMASTER CLEAN does not offer emergency services.
No, SERVICEMASTER CLEAN does not offer warranties.
SERVICEMASTER CLEAN offers the following services: CARPET, UPHOLSTERY & DRAPE CLEANING. WATER & SMOKE DAMAGE RESTORATION.