Organized by Helen & Co.
About us
New name! Now offering interior design AND professional organizing! Over the last decade, Helen Austen has created organizing and design solutions that have brought peace and functional living to reality. Here, you’ll find a trained counselor turned professional organizer and interior designer who has joined the principles of design with the psychology of our organizational needs. Whether it’s organizing a kitchen, designing custom closets, unpacking after a move, or decorating the rooms throughout your home, Helen & Co. can create personalized solutions and designs for all your living needs. Helen served as the resident expert organizer on Kansas City Live for three years and her work has also been featured in Woman’s World Magazine and on KCTV5, Fox4KC, KMBC Channel 9, NBC Action News 41, Great Day Houston, Your California Life, Kansas City’s NPR affiliate show Central Standard and many more. Clients benefit from her dedication, as she seeks to fully understand each individual’s personality, needs and habits. This, in turn, offers better chances at success in getting—and staying—organized.
Business highlights
Services we offer
Downsizing, Home & Office Organizing, Home Staging, Packing & Unpacking, Professional Training and Speaking
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
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Helen's employees first came the first part of November, 2015 and two of them worked 4 hours on a Saturday and one other worker for 4 hours the next day, a Sunday. I can't believe what a great job they did! They got right in and started to work. They would occasionally ask me if it was okay to put this here or that there, but I told them I was too overwhelmed by it all and to just put things wherever they thought it was best. I went outside to have a cigarette and when I came back in, one room was completely cleaned out and organized! The two of them worked very well together. They are good friends and their kids play together -- so they were able to communicate well with each other and actually seemed to be having a lot of fun! They even cleaned up the areas after they were finished organizing things. They had great ideas of what to do with things, what organizing supplies I should buy, etc. I really enjoyed interacting with them. I had them come back the first Saturday of December 2015 to finish up the spare room and bathroom. Boy, that was a mess! But they did such a good job and were okay with lifting heavy objects, bringing heavy items up from the basement and others down to the basement. And what joy!! They were truly interested in my stupid stories and seemed to enjoy hearing the story behind certain antiques and family objects. It was so worth the money (although it seemed a bit expensive at first).
Helen was quickly responsive when I called her because the workers (Erin and Megan) had put something away somewhere and I couldn't find it. She called the ladies right away and got back with me immediately.
I plan to have them come at least one more time. Fantastic service!!! Who knew this profession existed? I am so pleased and happy!!!
"Every project has it's own pace which is dependent upon the decisiveness of our client. While we want to accomplish as much as possible, we are limited by this factor. In this instance, the client was overwhelmed due to her particular circumstances. When a client asks to stop and is clearly in distress, we listen and look at other options for assistance. We went out of our way and even outside of our regular scope of work to be accommodating."
They were quick to sort, pack up, move things, make suggestions, label boxes and shelves, etc.
And left each area clean and orderly.
The organizers and the work they did exceeded my expectations and were well worth the time and $. I will definitely have them back.
In fact we are bringing her back again as this was the best experience I have ever had, not like the TV shows depict! A++
"We respect the confidentiality of our clients so much so that we don’t want to say anything on here that would violate that. Suffice to say, the needs of this client were such that 4 hours with 2 organizers wouldn’t have put a dent in the overall problem. Every effort was made to make her aware of this deficit and the time needed to correct her spaces. We sincerely wish there was more we could do with the time allotted."
GREAT service...I absolutely LOVED the experience. Erin was AWESOME! I did not feel judged and she made me see what I could do with the small space I have. For people who are hesitant about getting the service, I agree you can do the work yourself; however, if I attempted to do the work myself, I probably would have stopped after the first hour. Erin was patient and kept the process moving.
The cost of the service pays for itself when you save money by not shopping and repurchasing items that you already have. I strongly recommend using Organized by Helen.
Licensing
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