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Organized by Helen & Co.

Home and Garage Organization, Home Staging, Life Coaches,

About us

New name! Now offering interior design AND professional organizing! Over the last decade, Helen Austen has created organizing and design solutions that have brought peace and functional living to reality. Here, you’ll find a trained counselor turned professional organizer and interior designer who has joined the principles of design with the psychology of our organizational needs. Whether it’s organizing a kitchen, designing custom closets, unpacking after a move, or decorating the rooms throughout your home, Helen & Co. can create personalized solutions and designs for all your living needs. Helen served as the resident expert organizer on Kansas City Live for three years and her work has also been featured in Woman’s World Magazine and on KCTV5, Fox4KC, KMBC Channel 9, NBC Action News 41, Great Day Houston, Your California Life, Kansas City’s NPR affiliate show Central Standard and many more. Clients benefit from her dedication, as she seeks to fully understand each individual’s personality, needs and habits. This, in turn, offers better chances at success in getting—and staying—organized.

Business highlights

15 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Home & Office Organizing, Home Staging, Packing & Unpacking, Downsizing, Professional Training and Speaking

Amenities

Senior Discount

%5

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
6%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 47 reviews

Patricia K.
09/2017
5.0
home & garage organization
  + -1 more
Helen gave me advice about the most efficient way to use their services. Mikel was wonderful at helping me get things sorted and donated or tossed. I couldn't have done it without her.
Description of Work: I needed help decluttering before moving to another city

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vickie T.
10/2016
5.0
home & garage organization, home staging
  + 0 more
Awesome. She worked very hard, was very helpful and got a lot done. Also ver pleasant to work with.
Description of Work: Organizing, downsizing and getting rid of things, straightening up some things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly Z.
09/2016
5.0
home & garage organization
  + -1 more
Helen sent out Mikel to assist me and she was an angel! Mikel was compassionate and non-judgmental and just dove right in. We have worked together now six different times and she has helped me turn my house into the safe haven it should be. I would highly recommend Helen and her team!
Description of Work: I needed help with an EXTREMELY cluttered house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary T.
04/2016
5.0
home & garage organization
  + -1 more
The girls were right on time. Went right to the garage & never stopped until time was up. My garage looks wonderful. Our two cars can be parked inside with no problem & I can find my yard tools & car cleaning stuff right away. They know how to organize. Thank you so much.
Description of Work: The two girls worked on organizing my garage. They are so professional. They got right in the middle of things & started pulling things out from all over & compartmentalized all my stuff. They were amazing. They worked very hard for 4 hours & did a fantastic job. When I went out in the garage the next day, I found what I was looking for right away. I had not found some of this stuff for years. It is just wonderful to go out in the garage & be able to find what you want & start working right away. I love these girls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica C.
12/2015
5.0
home & garage organization
  + -1 more
I moved into a new home (first-time home buyer) and the movers (just guys I know) left boxes everywhere, most of them in the wrong room (even though they were labeled!). I spoke first with Helen, who was pleasant and helpful. She was able to schedule her workers for the very next weekend. Helen's employees first came the first part of November, 2015 and two of them worked 4 hours on a Saturday and one other worker for 4 hours the next day, a Sunday. I can't believe what a great job they did! They got right in and started to work. They would occasionally ask me if it was okay to put this here or that there, but I told them I was too overwhelmed by it all and to just put things wherever they thought it was best. I went outside to have a cigarette and when I came back in, one room was completely cleaned out and organized! The two of them worked very well together. They are good friends and their kids play together -- so they were able to communicate well with each other and actually seemed to be having a lot of fun! They even cleaned up the areas after they were finished organizing things. They had great ideas of what to do with things, what organizing supplies I should buy, etc. I really enjoyed interacting with them. I had them come back the first Saturday of December 2015 to finish up the spare room and bathroom. Boy, that was a mess! But they did such a good job and were okay with lifting heavy objects, bringing heavy items up from the basement and others down to the basement. And what joy!! They were truly interested in my stupid stories and seemed to enjoy hearing the story behind certain antiques and family objects. It was so worth the money (although it seemed a bit expensive at first). Helen was quickly responsive when I called her because the workers (Erin and Megan) had put something away somewhere and I couldn't find it. She called the ladies right away and got back with me immediately. I plan to have them come at least one more time. Fantastic service!!! Who knew this profession existed? I am so pleased and happy!!!
Description of Work: Two workers helped me straighten and organize a spare room and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338

Jacques & Linda B.
10/2015
5.0
home & garage organization
  + -1 more
Great! Helen is focused, a hard worker, and has excellent insight into what needs to be done to solve a problem. Her suggestions are right on target for not only eliminating the clutter but developing a plan to avoid its recurrence. We have finished almost all of the clutter in the home and are tackling a storage unit next!
Description of Work: Helen provided consulting to help us go through a LOT of clutter (mostly paper) and start gaining control of our home.
Rating CategoryRating out of 5
Yes, I recommend this pro
$169

Kay S.
10/2015
3.0
home & garage organization
  + -1 more
This was a big deal. I it was okay I probably would not hire her again. She came and did help me some, but I was hoping for more direction from her. She was asking me what I wanted to do. I think her strong point is not cleaning out garages and basements. I think she is probably better at setting up kitchens or home offices or something. The first time she had to cancel because her son was ill, which was fine, I totally understand. I am flexible. The next appointment I had to cancel. She could have come earlier, except I asked for Helen, herself. I guess she has some other organizers that work for her, but I just wanted the queen bee, you know? So I waited a little longer to get her instead of one of her employees. I got that in August because we were looking to have a garage sale. I wanted help planning for the garage sale and I wanted everything put in one place that I was going to have in the sale. I felt like they could have used more direction. She was looking at everything and her suggestion was to donate a lot of stuff. I think most organizers charge about that. Her hourly price, I think, is higher so it was a better deal to get it on Angie's List. She is very professional and followed up calls very well. When her son got ill, I think she called me as soon as possible. When I had to make a change she was very professional and did not get annoyed and was okay with setting another time.
Description of Work: I used her to organize for a garage sale.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Organized by Helen & Co.
Every project has it's own pace which is dependent upon the decisiveness of our client. While we want to accomplish as much as possible, we are limited by this factor. In this instance, the client was overwhelmed due to her particular circumstances. When a client asks to stop and is clearly in distress, we listen and look at other options for assistance. We went out of our way and even outside of our regular scope of work to be accommodating.

christian V.
08/2015
5.0
home & garage organization
  + -1 more
I started using this service in October of 2014. I have ask them to come probably 6 different times. I have had 3 different organizers and each one has been easy work with as well as professional, quick and thorough. There were some areas where I wanted things to be more detailed (i.e. office files) and other areas where I just wanted to spend less time and they listened and were considerate of my requests. They were quick to sort, pack up, move things, make suggestions, label boxes and shelves, etc. And left each area clean and orderly. The organizers and the work they did exceeded my expectations and were well worth the time and $. I will definitely have them back.
Description of Work: Organized a basement storage area, a home office, one of my kids bedrooms, a walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marsha R.
07/2015
5.0
home & garage organization
  + -1 more
She was awesome....fun to work with, positive, encouraging and efficient. We got so much done. It was a miracle.
Description of Work: Helen came in and helped me get my two bedrooms organized and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Judy S.
04/2015
5.0
home & garage organization
  + -1 more
Helen and her helper arrived promptly and worked extremely hard to help with every need that I had. At the end, I was astonished at how much work was accomplished and with such friendly and supportive workers. I highly recommend Helen and will use her in the future for other projects. Her ability to understand what was needed to really help me was amazing. She really knows how to make a huge difference in complicated projects.
Description of Work: helped organize a storage room and sort family files into categories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

Jeanette S.
04/2015
5.0
home & garage organization
  + -1 more
Erin was our point of contact for this service, she went right to work and was exceptional at her skills. Excellent suggestions and NEVER tried to take over like my kids might have done. My health was lacking and she was very understanding and very through. I thought for sure when my wife suggested this that I would feel invaded, but in no way was I made to feel uncomfortable, exactly the opposite. I felt like she was my second set of hands, I made all the decisions and she did exactly as I wanted with her suggestive choices as I sorted out what was what. In fact we are bringing her back again as this was the best experience I have ever had, not like the TV shows depict! A++
Description of Work: Helped to organize storage area, suggested products to aid in continuing organization activities on our own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Suzanne C.
04/2015
5.0
home & garage organization
  + -1 more
Erin organized the entire garage. Items were categorized, placed in containers, then labeled and placed on shelving. She had time remaining so she alphabetized our CD collection too. I highly recommend Erin and Organized by Helen.
Description of Work: organized garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marsha C.
03/2015
2.0
home & garage organization
  + -1 more
Had to postpone first visit because they could not do anything until movers and cleaners got stuff organized because this co doesnt do that. Then it was Christmas, then it snowed, then child was ill. I havehealed from my broken leg, so , I have done all of the work now. I would like a refund please.
Description of Work: They haven't come yet.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$150

Melissa M.
02/2015
3.0
home & garage organization
  + -1 more
We weren’t all that happy with it. As it turned out, Helen was unable to come and so she sent two other people and one of them was really good, she worked in the closet and got things really wonderful. I was really hoping that she was going to send in some people that would come in and listen to our needs, just take over and do some things but that just didn’t happen. We spent about two hours after they left redoing things ourselves. For us, it was not worth the money. IF they could send someone out before they do the actual service, if they increase the package price that is fine but send somebody out who has a plan in mind preferably Helen herself because she was unable to make it. Looking back I should have rescheduled it and had her come out instead. I would not use them in the future because of the lack foresight. They are an unorganized organizing company. The price was reasonable but considering what we got for the money, it was not a good deal. There was no call back to check how the service was, we haven’t had a thing from them since. They were a little late.
Description of Work: They did some organizing services in my home. There was no walk-through or a plan, so they just came in and spent at least a thirty to forty five minutes of the four hours walking through the house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$339

Response from Organized by Helen & Co.
We respect the confidentiality of our clients so much so that we don’t want to say anything on here that would violate that. Suffice to say, the needs of this client were such that 4 hours with 2 organizers wouldn’t have put a dent in the overall problem. Every effort was made to make her aware of this deficit and the time needed to correct her spaces. We sincerely wish there was more we could do with the time allotted.

CLARENCE J.
01/2015
5.0
home & garage organization
  + -1 more
I have used the company a couple times. Helen came out to do the service. She is very professional and punctual. She represented her company very well and neatly. She is a consistent and efficient worker. She got the job done and I was very impressed. She organized things for me for about 4 hours. She was also able to help me learn how to use a piece of office equipment called Neatdesk that helps organize your documents. She is very knowledgeable and computer savvy. I plan on using her service again.
Description of Work: I have used the company to organize my books and papers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

matthew S.
11/2014
5.0
home & garage organization
  + -1 more
the process went very well. the company was prompt, and communicated well through email and on the phone. the woman who showed up did a great job and worked very hard. my pantry and kitchen are much more organized now, and it saves me time in my daily life.
Description of Work: helped organize kitchen, and pantry area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheryl C.
10/2014
5.0
home & garage organization
  + -1 more
Helen was very personable and took no time at all to dig right in and help with my disorganized mess. A lot of work was accomplished in the few hours she was here, and I would definitely hire her again to help with future home organization projects. She was filled with helpful ideas, kept me focused on the task at hand, and, most importantly, was completely non-judgmental when tumbleweeds made of cat hair drifted across the basement floor as we worked.
Description of Work: Helped organize unfinished sub-basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Charmaine B.
09/2014
5.0
home & garage organization
  + -1 more
GREAT service...I absolutely LOVED the experience. Erin was AWESOME! I did not feel judged and she made me see what I could do with the small space I have. For people who are hesitant about getting the service, I agree you can do the work yourself; however, if I attempted to do the work myself, I probably would have stopped after the first hour. Erin was patient and kept the process moving. The cost of the service pays for itself when you save money by not shopping and repurchasing items that you already have. I strongly recommend using Organized by Helen.
Description of Work: Organized a room that was filled with 3 years of piling clothes and paperwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Heidi I.
09/2014
5.0
home & garage organization
  + -1 more
Erin and Helen unpacked the kitchen and kids rooms. This is the 2nd time I've hired them. Helen organized and fit everything into the new kitchen. Erin did a great job in my son's and daughter's rooms and they look great. It was a huge stress relief to have this help after a stressful move.
Description of Work: Unpacking and putting away items after a move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cindy M.
08/2014
5.0
home & garage organization
  + -1 more
She was very friendly and professional. I would consider using her again in the future.
Description of Work: She came and looked at my house, we spoke of work that could be done.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carissa C.
08/2014
5.0
home & garage organization
  + -1 more
Christine arrived on time, worked well with very little direction and was kind, professional and courteous. This type of work can take a long time but it was so helpful to have the help and know where all our belongings were when she was finished. Helen was quick to respond to my call and schedule the job with little notice. All around a great experience.
Description of Work: Helped with move in unpacking and organization of master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carrie & Steven H.
07/2014
4.0
home & garage organization
  + -1 more
It went ok. Helen was very nice, but we honestly didn't get much done in the time that she was here. I had envisioned a lot more.
Description of Work: Organized the pantry in my garage and helped me hang clothes in my spare bedroom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$140

Richard C.
07/2014
5.0
home & garage organization
  + -1 more
Helen has been fantastic. She has been here twice and helped me so much. She is fast and efficient. It is difficult to invite someone to come and go through things, but she has been me completely at ease. I would highly recommend Helen.
Description of Work: Professional home organizer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie W.
06/2014
5.0
home & garage organization
  + -1 more
She made it feel like she was going to respond to my specific needs. I knew it wouldn't be a standard, one size fits all service. I liked her enthusiasm! She was ready to start right away. I would like to hire her when I have the time and money.
Description of Work: I consulted with her to help organize my kitchen.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Organized by Helen & Co.
Thank you for the great review! I look forward to working with you in the future! Helen Stringer

MIKE D.
06/2014
5.0
home & garage organization
  + -1 more
Organization went very well and left me in a place where I can access how I want to continue with the organization effort. Before I was spending an inordinate amount of time just looking for things, but now I can find everything easily.
Description of Work: Completely reorganized my garage and a portion of my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Organized by Helen & Co.
Thank you for the great review! Christine and Amanda really enjoyed working on your project.
    • 1(current)
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Contact information

123 Private Dr., Kansas City, MO 64155

http://www.HelenAusten.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home and Garage Organization,
Home Staging,
Life Coaches,
Holiday Decorating,
Interior Design and Decorating

FAQ

Organized by Helen & Co. is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Organized by Helen & Co. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Organized by Helen & Co. does not offer free project estimates.
Yes, Organized by Helen & Co. offers eco-friendly accreditations.
No, Organized by Helen & Co. does not offer a senior discount.
Yes, Organized by Helen & Co. offers emergency services.
No, Organized by Helen & Co. does not offer warranties.
Organized by Helen & Co. offers the following services: Home & Office Organizing, Home Staging, Packing & Unpacking, Downsizing, Professional Training and Speaking

Contact information

123 Private Dr., Kansas City, MO 64155

http://www.HelenAusten.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM