Exterior Energy Consultants of Kansas City

Description of Work: removed old roof applied new roof, hauled away trash. Installed new felt, shingles, vents, flashing and drip edge on roof.

Description of Work: Fixed hail damaged room shingles and siding.

Description of Work: Replacing hail damaged vinyl siding on four town homes.

Description of Work: A Total gutter replacement - approx 300 ft. of 5" wide with 4" down spouts.

Description of Work: I used Exterior Energy Consultants to put in new windows.

Description of Work: Installed 3 Simonton insulated windows.

Description of Work: EEC installed five windows in our living room and dining area.

Description of Work: 1. Installed siding on my approx 2400 sq ft home. 2. Installed 24 energy efficient windows. 3. Installed energy efficient sliding patio door. 3. Installed 5 inch guttering and down spouts.

Description of Work: I used Exterior Energy Consultants about a month ago to repair my roof.

Description of Work: The owner and I agreed on the product, covered the warranty and start date (1-6-11). The contract covered my small house of under a 1000 square feet with an attached garage. When the crew arrived on the assigned day, I was told by the crew lead that the product agreed upon was unavailable. Another was available, but was not satisfactory. When I called the owner and explained that I didn't approve of the choice they had made, the owner of the company informed me he could get the same design from another manufacturer with the same warranty. I agreed. The window in the garage of my 70 year old house was to be removed, along with the vent, near the roof line. I had watched a former neighbors house have siding installed and these were taken out from the outside. I remained home for the morning installation began, then left for work. The crew had complete access, as I was home, to the garage. That afternoon after returning from work I found neither had been removed and siding had been installed partially over the window. When I asked the crew lead the window and vent, I was told to leave the house/garage open (unattended) to the crew for the next day, besides the insulation crew needed to get into the attic. I arranged for a friend to stay at the house so that access would occur unimpeded. The garage was filled with insulation and no attempt to clean, my ladder was used. When i asked why nothing had been swept I was told the wind was blowing. I cleaned the garage by simply closing the garage door so that the wind would not blow the loose insulation around, which the installer could have done. That same wind (strong gusts) swung a metal awning which was left hanging to the house by one loose screw all day. New screw holes had to be drilled and the awning is bent in several places, especially along the top. A member of the crew indicated he wanted me to look at the front stoop where he had encased, rather than wrap the stoop. I explained why I needed the area to be wrapped as opposed to be encased, which was easier for them. Light from the outdoor light would be impeded. Also, the color scheme around the windows and door frame was wrong, but I accepted it, although I was adamant that along the edge the roof and wood trim along the garage was to be a contrast to the rest of the house. By the 3rd day (Saturday, 1-9-11) with darkness settling in, I watched the crew work in darkness with flashlights finish the siding. I assisted with the clean up of the back yard because I knew, based on the speed of installing the siding, my backyard would be inaccessible for my dogs and the first real snowfall of the season was to come in on Monday, when they were to return. I told them of the change in weather but they gave it no concern. The next two hours were spent working with the crew cleaning up the larger pieces of debris, including siding, boxes, metal sheets used for wrapping the wood along the roof peak. When Mr. Blackburn stopped by to take possession of partial payment for the siding and insulation, I told him I should get a deduction for the two hours of hard labor. he countered that he had “low-balled” the job and was barely making a profit on this job. he said even though his own brochure indicates he has been in business for 27 years. 6-8 inches fell the falling Monday, had the backyard not been cleaned up I’d would have had veterinary problems with my pets due to the hazardous materials that would have been left in the yard. two ladders and several pieces of guttering was left. I called the owner in regards to the stoop being encased rather than wrapped and mentioned the gutter, that had been loosened for the installation of the siding, and how it now went up at the end of the gutter rather than continuing the slope down the spout. The owner also took note of this when he came by the house and indicated he would have a crew member stop by to speak with me. When the crew lead came by and I explained about the stoop being encased instead of wrapped, and allowing light to be available on the stoop, he told me I could buy a new outdoor lamp that hung down a ways. I explained I did not care for those as it would swing, hitting the new siding, besides, was he going to pay for it? There was no response. Moving onto the gutter, I was told I could buy a new piece of gutter and install it, to which I asked if his boss would be paying for it. Again, my comment was met with silence and nothing said about the growing erosion problem at the corner of my house because of the way the gutter had been put back up after the installation. Once the snow began to melt I climbed up onto the roof to make sure the new roof installed within 6 months by an outstanding company was in good shape. I found several screws that seemingly been “ground” into the new shingles (I had checked the work of the roofers after they completed and nothing of this nature had been present). I called the owner Tim Blackburn and told of this, to which he indicated he would take care of it as they did roofs (and gutters, yet they re-installed the gutter incorrectly), but I told him that no one from his crew was to get on the roof. I would call the company who originally installed the roof to fix it. I never had the opportunity to tell Mr. Blackburn that the wood wrapping along the house and garage did not fully cover the wood, but I’ll take care of it as his crew no longer has the authority to get on the roof. (It would seem that homeowners are not expected to check the work on or along a roof line and should simply accept the company’s determination that the work is done according to contract.) Once I saw that the weather would break for a couple of days, I called Mr. Blackburn to see if we would be able to finish the job. He indicated they would. In fact, in a follow up call, Mr. Blackburn informed me new guttering was being cut as we spoke on the phone, yet when I got home nothing had been down. I called again and was told by Mr. Blackburn that the crew went to the wrong house (This was later countered by the crew lead when he told me the owner directed the crew to another location when he asked about my house) and the job there took a longer time to complete than expected and my house wouldn’t be done that day or on the Saturday as the crew didn’t want to work. I reminded him of the erosion problem and said I would find someone who would make a temporary fix on a Saturday as the weather was about to change and would cause further erosion next to the corner of the foundation. That was an additional $100, but it kept the erosion to a minimum.

Description of Work: They installed vinyl siding and windows.

Description of Work: Put on new vinyl siding with insulation, replaced guttering and installed a new sliding door in the back.

Description of Work: I had siding installed on my entire house. The next month I have my front gutter replaced.

Description of Work: Replaced five windows and one door on the lower level of my home.

Description of Work: The workers came to my home with contract that had details of the job. They moved articles that was in there way without causing any damages. The job was completed and I am happy with there work.

Description of Work: They tore off our old roof, replaced boards, added skylights and put on a new roof.

Description of Work: Installed siding and installed new patio door.

Description of Work: Tore out old gutters and downspouts and replaced with 6" gutters and downspouts.

Description of Work: Replaced faulty vertical siding with proper horizontal siding. Thank you EEC for saving my house.

Description of Work: Remove and haul away old roofing materials. Install 30 lb. felt, new roof, edge, new vents, special flashing around skylight, new flashing around fireplace, replace bad plywood and any damaged fascia boards.

Description of Work: Estimate from another contractor was $1900 to insulate attic with additional R39 insulation. Tim charged $90 per bag and wouldn't commit on a price.

Description of Work: They replaced the gutters on our house and added gutters to our detached garage. Also included grating over top of gutters to keep leaves out.

Description of Work: Exterior Energy Consultants Inc did windows and siding.

Description of Work: We used Exterior Energy Consultants. They did the work, six months ago. They did several things for us. They re-covered our soffits with vinyl and put up new seamless guttering and downspouts. Two weeks later, they replaced our patio windows, door and storm doors.

Description of Work: Replaced all original 15 windows on a 1945 house with vinyl windows. Tim sent a crew of two: one person replaced the actual windows and the other wrapped the frames.