Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 851-875 of 959 reviews

Judith A.
10/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: This company used three different plumbers to fix a leak which visually originated around my toilet. Plumber #1 came 7/24 and installed a new wax ring and said the leak is probably caused by a deteriorated flange and he would have to tear the wall out. I opted for another opinion and company sent out Plumber #2 on 7/29 and found that Plumber #1 did not tighten bolts on the tank water line kit. Plumber #1 disconnected bolts when he pulled out the toilet to install a new wax ring. Plumber #2 apologized and installed a new tank kit and tightened all bolts. He also said the leak was not in area of the flange. He said to give it a day for everything to dry out, and to call back if still leaking. With an appointment set for 8/4, no plumber came and the leak continued. So I persisted and was able to get Plumber #3 out on 8/5 who identified the leak in a water pipe connected to the toilet. He fixed it and now I have no leaks. This was a very frustrating experience.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$75

Jeanette Y.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Install new faucet |Install garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Kam C.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: date of service: 08/15/2015 cost of servcie: $25
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt H.
10/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Bill wound up being $577.34. He would not apply the $75.00 coupon because he said he was giving us a "better deal". The office said he should have applied it and were to send us $75.00. They never did. Work done was not right and the same guy returned to fix it. He made another mess with water, did not clean it up, and charged us another $85.74 for more parts he needed to fix part of what he replaced the first time. I will NEVER have Roto Rooter step foot on my property again!!!!!
Rating CategoryRating out of 5

Kanay C.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The technician was friendly. The technician stated that he would have to redo all the plumbing in my home to fix the issue I was concerned about which would be $8-13,000.
Rating CategoryRating out of 5
Yes, I recommend this pro

FRAN H.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They roto rooted a clogged shower drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

barbara E.
09/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I had a previous estimate of $75 to install new faucet. Roto Rooter arrived and immediately told me it was $325, but I could have a special price of $250. I had purchased a deal from you at price of $25, I would receive $75 of service. I declined their offer. I'm immediately suspicious of any'it costs this much, but I'll give you a deal. But their cost was extremely high, special deal or not.
Rating CategoryRating out of 5

Jr-Shin L.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I had a leaky faucet in the bathroom sink that slowly dripped water. I purchased the parts for them to come in to fix. They charge $225/hour. I told the plumber that I purchased a deal $25 for $75 worth of pluming services from the Angie's list. He said that he did not even know where the money went. He charged me $300 for the work, although in the end he did let me apply the coupon. So I paid $250 for the service. Including the parts, I spent $300+ to fix that faucet. This is way too expensive.

Rating CategoryRating out of 5
value
1.0
responsiveness
5.0

$250

Joseph C.
09/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Cleaned out the sewage line. They have good equipment that extends further than the equipment of some other companies. And they give a full year guarantee, which is much longer than the guarantee given by other companies. They came almost immediately. Good company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

WAYNE M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed low water pressure; fixed toilet; fixed leakage in shower head. It went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Lawrence L.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber ("Don") showed up promptly, sized up the job, and went to work quickly. He worked steadily and effectively, despite the difficulty he encountered in removing the somewhat-corroded old faucet system. He exhibited a cheerful and friendly disposition at all times. It was a pleasant experience having him in the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann V.
09/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tiffanie B.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Steve did a great job cleaning my main drain. I paid $306.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin M.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Emergency call for broken plumbing with water damage. Needed part replaced quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dana W.
08/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Service man arrived, was polite but told me that in order to fix the clogged drain it would cost $250, I told him no way and he left. It wasn't an unpleasant experience, except that he didn't do anything to fix my drain.
Rating CategoryRating out of 5

Tracy H.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: He came out within hours of placing our call. He cleaned out the pipe drain behind our washing machine and the drain in our bathroom. He was fast, efficient, professional and friendly. The drains are working beautifully now. We would definitely call him again if needed, and recommend him to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Beverly H.
08/2015
4.0
plumbing
  + -1 more
The service was fine.
Description of Work: I purchased a $25 deal for $75 worth of plumbing service and I paid an additional $190 for all of the work that was done.
Rating CategoryRating out of 5
$215

Sebrena W.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: was going to bill me over $225.00 to fix a leak at the handle on my toilet. I told the guy no thank you and went to Home Depot and what was needed to repair the leak was $13.99, I bought paint, tile, and a mew toilet for what he wanted to charge me.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$25

thomas M.
08/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Nadia S.
08/2015
5.0
plumbing
  + -1 more
.
Description of Work: Replaced sink disposal system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott C.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Julianne M.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Vicki M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We called Rotor Rooter for a leak under our sink. The plumber we usually called could not get to us until the next Wednesday. I went on Angie's List and discovered that Roto Rooter was now doing plumbing. I called and they were able to take care of the problem that day. The plumber was running a little late and they called me to let me know and then again when he was on his way. He was most courteous and showed me what the problem was and explained what he was going to do. The sink was fixed in about 20 minutes. We have not had a problem since. | |I will definitely use Roto Rooter again for any future plumbing problems, should they occur.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deanna D.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: We had attempted to have a handy-man come and figure out why toilet tank refill water was leaking out onto the floor of bathroom (from the bottom of the tank) rather than refilling the bowl after flushing. He worked to clean out clogged pipes but this didn't fix the issue. Finally we called Roto-Rooter and they were able to discern that a trap in the plumbing for the bathroom hadn't been installed properly and was causing back-up/water flow issues. They were able to install a new one and fix the problem. | |There was a bit of a mess left behind after the issue was resolved, which required a little clean-up, but otherwise we were satisfied.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

4806 Trade Access Blvd Ste 900, Hazelwood, MO 63042

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Excavating

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Contact information

4806 Trade Access Blvd Ste 900, Hazelwood, MO 63042

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day