Midwest Restoration Technologies

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Exceptional

They were very thorough and cleaned up after themselves. The billing is a little shaky and hard to follow because they are asking for different amounts of money at different times, but their work is impeccable. They did have to come back and repair a few things.

The original estimate was for $3400, but we soon found out that there was more damage around the front door than we thought. But we discussed the updated estimate before any work was started, so there were no surprises there. Everyone I worked with were friendly and did a great job. I really appreciated having an itemized estimate so that I knew exactly how much each part of the job would be. This was my first time using this company, but I would definitely use them again.

The overall experience was fine except at the end when the technician didn't show up for almost a week because of car trouble or something.He did a good job to that point. He then went on to a different job and we received another technician for the final texturing and painting of the ceiling. He did a good job too. The first man brought another person with him who did not have much experience with the company (4 months). I believe he was a helper. I was not pleased that the helper drove his truck onto the driveway and on top of a large pile of yard clippings, tree branches, and garden tools. He said he did not see them. I would have given them a higher rating on punctuality and professionalism except for those two issues.

We found that we had a slow pipe leak from an upstairs bathroom down into the ceiling below, causing water damage and mold. Brandon came and did all the appropriate testing and was very knowledgable and made us feel very comfortable he knew what he was doing. His staff was very helpful as well. The project got bigger and took more time than we anticipated, but they kept us informed along the way. They were willing to work with us on ways to save money by us doing part of the work ourselves (ie, painting and putting the room back together when the job was done). We have an air quality test pending, but all in all we were very satisfied with MRT.

Brandon came I believe the day after I called. He examined both areas in the bathroom where there was a problem and relieved my apprehension about a lot of mold when he told me he didn't think they were related (and they weren't). I received two estimates. This one was more money but he included everything from start to finish (including paint) so it may not have cost me less using the other company. Brandon gave me much more confidence that he knew what he was doing. The workmen came on time, Brandon reviewed with them what needed to be done and they went to work. Had to removed attic fan to climb into attic! One of them came several times in order to properly prepare the wall they cut a hole in and paint. He was punctual every time and very courteous. Brandon even had them put up a wall fixture in another bathroom without charging me. In addition, he fixed a towel rod when he was here to do the estimate and didn't charge me. I liked them so well I am getting a bid on remodeling my kitchen. I have already recommended this company to a friend with a large mold issue.

The bathroom turned out exceptionally well, way beyond our expectations. The staff was polite and easy to reach any time we had questions.. I highly recommend Midwest for any projects you might have. Customer service was number one, and attention to detail in their work surpassed our expectations.

The staff was very prompt and courteous. They sealed off the affected area, removed all furniture, and removed the contaminated sheetrock. Everything was cleaned, new sheetrock applied and painted. They did such a good job, we asked them to paint the bedroom. It came out beautifully. We have had other companies paint for us but this was by far the best. The were here every morning at the same time and worked very hard. We highly recommend this company.

They were awesome. My septic tank flooded at three in the morning and they were moving the furniture out by seven. I can't say enough good things about Nicole Bailey, one of the owners. I would recommend them.