Andy's Home and Business Repair Inc

Using Angies List, I located this electrical / home repair service located in my zip code area. Even though this was holiday weekend - Andy's Home Repair send service representative to my house within the hour. During continued rainstorm he secured the electrical light pole / wiring so it would not be a danger, and volunteered to cut back the part of the tree limb that was blocking the street. This was done without charge - as part of their bid process. I was thrilled to find a contractor so responsive because I was sure I was going to have trouble getting help during a holiday weekend. I am pleased to see from their brochure they offer other home handyman repair services that I know I can use as well. It is a relief to know I have located a service that has good rating with Angie's list. As soon as I receive their bid, I will be using them to make the permanent repairs / replacement of the electric light pole as well as other items I need done as well.

When the patio was poured I noticed problems immediately. They had a sprinkler spraying the concrete to keep it wet while it cured, but it was staying wet and the water was starting to pool. When I pointed it out to Andy he said it was fine and that they would come back and take care of it. The patio he poured led water to the house instead of away. Andy paid for a home inspector to come out. The home inspector said the patio was poured improperly. Andy's Home & Business Repair ended up having to pay us a settlement to have another company come take out and repour the patio.

He was a really nice guy. We didn't end up using him because he works alone, so he would need four months to schedule the work. He gave us a brochure and referrals.

Very well, Andy met me to discuss the work. He checked to see if the railing was still sound and outlined the process he would follow. He came on the scheduled date, did good work, surrounded the repaired area with "keep off" tape, cleaned up and gave us instructions for the next few days.

Everything went as planned, the repair was professionally done. We had the repair completed approximately 4 months ago and the problem has not recurred.

I'm happy with what he had to offer and had no problems. Did not use him only because my son came by and said that he could do it.

Andy came by the day I called for an estimate, his wife got back to me with pricing within 2 days. We set a date for 1 week after that. They started on the date we had arranged and had all done within 4 days. They were a pleasure to work with and I will definitely hire them again. I found poison ivy in the spot that they would be digging, I am VERY allergic so I couldn't take it out myself. They cleared the whole area for me, that is going the extra mile!

Since purchasing my home in August 2006 I had problems with rainwater overflowing the gutters and, at the back of the house, pooling of rainwater at the patio door. I had the gutters cleaned and covered and added an additional downspout at the rear, but the problem continued. The man I had hired said there was nothing more he could do. I contacted Andy's and set up an appointment within a few days' time. When Andy arrived, I requested an estimate that included installation of larger gutters and additional downspouts if needed, a concrete pour to even the level of the concrete patio and replacement of some siding trim that had been torn away by recent high winds. In short order, Andy determined that the real problem was that the roofing tiles overshot the gutters, resulting in the cascading of water off the roof and over the gutters. He trimmed away the excess and said we should wait and see if that solved the problem before I spent money on new gutters and downspouts. We had a very hard rain that night and to my delight there were no waterfalls over the gutters and no pooling at the patio door. Although the weather was far from cooperative, within very few days, Andy and Terri cleaned out the gutters and downspouts, installed the type of covers needed to keep the gutters clear of bird nests and debris, replaced the damaged trim, and poured a six-foot section of concrete to fill-in and level the patio area. This made it far more accessible, not to mention much more attractive. They left the work area in perfect condition. Andy and Terri were prompt, thorough, and a pleasure to have around. They saved me several hundred dollars by NOT doing work I requested, but didn't need and gave me a senior discount as well. I feel fortunate to have contacted them for this project and plan to call them again as I continue addressing issues to improve my home. This has been a very positive experience and I look forward to their help in the future, knowing that I can count on a quick response, excellent work and fair pricing. I recommend Andy's Home and Business Repair with enthusiasm.

It took a couple trips and some brainstorming for Andy to figure out best way (pipe was broken off deep inside the wall, making the soldering difficult). Although the job was hairier than he initially thought, Andy still did the work for the initial quote. I was very happy!

He was suppose to send me a written estimate, and that was 2 or 3 weeks ago.

Everything went great! He and his team are very skilled professionals. We are very pleased with the work that was done. We have already scheduled them to come back to put in a front window.

The work took 2 days to complete and was done in a professional manner.

They were prompt and very courteous. They called me back to follow up.

Andy offered suggestions on cabinet styles and color. He also assisted me in choosing paint colors in relation to the chosen cabinets and counter top. Andy and his crew arrived on time on the agreed upon date. They began the job and remained on the job daily until the project was fully completed. At the end of each work day, Andy and his crew left the work area clean, neat and orderly. Andy updated me daily on the progress of the kitchen and what he planned to begin and complete the following day. Andy assisted me even further by assembling a new bakers rack and kitchen table set that was delivered during the remodeling project. I also found Terry, Andy's wife a very pleasant person to speak to. They really make a great team. I would definitely hire Andy and his crew to do upcoming home remodeling/repair projects. I feel he took the time to do quality work.

I thought they did a good job and I am very satisfied with their work.

I contacted Andy McDonnell (and Terri, his wife) after seeing them on the list. Terri set me up for a visit to estimate on the immediate following Saturday. Andy showed up on time and took the time to extensively view this project and several others. By early the following week, Terri provided me with a detailed estimate that broke each job out to allow me to pick and chose as my budget allowed. I chose this as our first project and they set me on the calender for a few weeks later. Andy came on the appointed day (Terri called the day before to confirm) and proceeded with the work. Each day, at the end of the work, the area was completely clean. The work took about 1 week to complete. The concrete work is exceptional. You can barely tell the new concrete from the old. The aggregate matched perfectly. Andy provided a much more labor/material intensive solution to the tuck pointing than he originally anticipated, but he did not change his bid. The results are fantastic!

Having dealt with many, many contractors during the 20 years I have been one of the owners and the manager of our three-unit condo, I would place Andy's Home and Business Repair LLC at the very top of my list. Workmanship was excellent as was communication, which was especially gratifying since the work had to be done under less than ideal circumstances. Andy and his crew turned up when they said they would; went about the jobs in a thoroughly professional way, explaining matters as the jobs went along and patiently answering all questions, dumb or otherwise; kept a tidy job site; and cleaned up after themselves. In general, they did more than was asked of them but did not run up extra charges.

Andy arrived on the date promised and came at the time expected. He worked for all of the afternoon of day one until he came to a natural stopping point and then came back bright and early and worked all day along with an employee for day two. The work was done professionally and I am completely satisfied with the work. Andy was recommended to me by my realtor, and when I checked him on Angie's list I was surprised to see the earlier "rant" left by his company in response to a complaint. I almost didn't hire him. But I am glad that I did.

He did a beautiful job, you can't even tell.

Nothing but a nonstop treat to deal with Terri and Andy. Great communication and great work. Don't hesitate to call them for anything, they do all sorts of stuff. They don't cut corners. Andy's extremely thorough and shows great pride in his work.

Very good! He explained what he was doing at all times and was finished in a timely manner.

My call was answered promptly. However, the labor estimate for a small paint job was too expensive. The owner stresses high quality of work, but not competitive pricing. The job might have been excellent but the owner is defensive and not receptive to any negative comments.

They are the best. They did quality work, were very courteous and on time. They are someone we could trust to give the keys to and leave. We highly recommend them. When you have Andy's available you don't need anybody else.

They were exactly on time for the evaluation, estimate, and for the work. They finished in two days, ahead of schedule. Someone in the office always answered my phone or e-mail inquires. Excellence all the way around. Another contractor had given me a lower bid, of $1100, but after we accepted, they never showed up to do the job and never called. I had to go through another round of calling for estimates. One contractor said they refused to merely patch the retaining wall but would totally rebuild it for $11,000. Andy understood what I needed, gave his estimate based on a breakdown of number of hours involved per piece of the work. So even though his cost of $1485 was higher than the no-show contractor's estimate of $1100, I'm giving Andy an A on price as well as an A on each other aspect of his work and service.

Based on this estimate, the situation and my interaction I would NEVER hire this company. My father suffered a brain injury in an automobile accident this past November. My mother was killed in the same accident. It is very obvious to everyone who meets with him that he is now ''slow''. I tasked him to gather estimates for work that needs to be done on one rental house. It makes him feel good to do something. All came from highly rated Angies List companies. All were between $1900-$3000 for the same work. Andy's estimate was $6335. I called to basically let them know ''thanks but no thanks'' and questioned some of their pricing like a stringer replacement (takes 15 min and wood costs about $9.00) for $125. The woman on the phone went into a VERY unsophisticated text book sales pitch ''other customers have said the same thing...'' Their labor rate figures to $300 an hour. She said ''why accept medicority when you can get excellence'' and hung up on me. Avg labor is $35 p/hr in St Louis.