
Today’s Cleaning Service LLC.
About us
Ron has been cleaning St. Louis Homes since 1999. (Now located in Columbia, MO) Some have called Ron the One Man Crew because he cleans so well. A family owned cleaning business since 1999. Cleaning Services we offer: House Cleaning Green, Cleaning services, Customized Cleaning, Detailed Cleaning, Spring Cleaning, Office Cleaning, Move In/Out Cleaning, Floor Cleaning ,Commercial Cleaning, Building Cleaning Services
Business highlights
Services we offer
Basic Cleaning, Customized Cleaning, Detailed Cleaning, Heavy Duty Cleaning, House Cleaning, Office Cleaning, Spring Cleaning, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
13% | ||
9% | ||
0% | ||
4% |
"Thanks for the nice review [removed member name]. It was my pleasure to clean your home!"
"Our company is so sorry to see this kind of report and for most clients that we serve our company is more than professionally able to handle almost any problems or concerns regarding our service. This client purchased a general cleaning of 5 rooms for $75.00, as you can see by the picture of the floor above the Big Deal would not have covered the amount of time & heavy duty cleaning that it would of taken to clean this home. Our company is not going to do a cleaning job for which it wasn't hired to do. This client received more cleaning then was agreed but not to the point of the heavy duty cleaning that it would of taken. I also disagree with much of what was said about my cleaning service and really feel this was more of personal attack versus a real honest estimation of my cleaning service. Also would like to add that my employee is also very professional & does not use her cell phone inappropriately."
"Thanks Customer.. you posted this over two years ago and we are still cleaning your home for you. I thank you so very much for your high praise here on Angie's List. Your a really great client and it's my pleasure to clean your home for you. Thanks, Rob Brown"
"I'm sorry that this client was uncomfortable by the 16 year old young man I hired to work with me all summer. Yes, Andrew is 16 and he's a really good young man who worked really hard all summer. My 13 year old son was with me that day just to tag along as he what out of school for the summer. . I bought Nick (my 13 year old son) a shirt that says, "Today's Cleaning Service" on it so he could feel like one of the guy's. The Member was quite nice to Nick and even invited him to swim or come over any time to swim. My son isn't apart of my cleaning crew. I may have given the Member that impression because I liked making Nick feel like one of the guy's. As far as the complaint that areas were missed when I first spoke to the Member over the phone It was the Member who told me that "I don't expect all of it to get done." "You may be able to get only 1 or 2 floors." If you even only get the 1st floor done that would be great. After cleaning her home she told me what was missed and I immediately offered to fix it. The Member told me no I can do it next visit which we agreed would be weekly on Wednesday. I actually offered again at this time and once again Member said that the next visit will be just fine. I am so sorry the Member just opted to pay and send us on our way. This was her choice of course, however I just knew that Wednesday was right around the corner and I had planned to "WOW" her with my cleaning skills just like I do with all my clients. I had also planned to either give her a discount or do extra detail cleaning to make sure the Member was completely satisfied. The last thing the Member said to me was see you next Wednesday. Wednesday came and no one was home. I called and left messages that I was so sorry to have missed her. I even sent a thank you card with cat treats to the Member offering to give a discount on my next cleaning visit. The Member has at least 5 cats and I wanted her to know I cared about her as a client and I do "CARE" very much about my work. My small cleaning business is my pride and joy. I do regret that the Member would not let me make this up to her and that now I'm responding to a "C" report on Angie's List. ."
Licensing
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