Options HME Stair Lifts
About us
Options HME, Inc. sells, rents, installs, and services home accessibility equipment in St. Louis Missouri, surrounding communities, and the Metro East. We take pride in the service we provide to our customers before, during, and after the sale. We are focused on providing you or your loved one with the service, products, and support to continue living independently at home. We are not a home medical equipment company or a contractor installing stair lifts on the side. All we do is stair lifts, vertical wheelchair lifts, grab bars, and ramps for the home. With our focus being on just a few products, we are able to purchase in large volumes at a discount. We then can provide our customers with the best products and services at the best prices. Our resources are dedicated to servicing and supporting this limited number of products. As a result our accessibility customers do not wait for service behind customers with more urgent needs or big job customers. We are not a foreign owned company using high pressure sales tactics to force customers to purchase equipment that may or may not be right for them. We are locally owned in the St. Louis area. We believe in taking the time to assess the home situation and provide our customers with the information and options they need to make the right decision for themselves or a family member. We are not a here today gone tomorrow handyman doing lifts and grab bars now and then. We have been selling, installing, and servicing home accessibility equipment since 2007. We do not use subcontractors and all our sales and installation personnel are factory trained, ensuring the safe and proper installation of your accessibility equipment.
Business highlights
Services we offer
& Home Wheelchair Ramps for the Home., & Servicing of Stair Lifts, Grab Bars, Installation, Rental, Sales, Vertical Wheelchair Lifts
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 29% | ||
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schedule to fit with my wife?s and my schedules, and he kept his word.. My wife is on dialysis and she found it to be
fatiguing and leaves her unsteady. Jim installed grab bars in the master bathroom, both in the tub/shower and towel racks. He also installed 2 grab bars at the kitchen exit door to the garage where there are 2 steps. Jim impressed me with his structural approach to installing the grab bars, by ensuring that he was tied into the wall?s studs. I strongly recommend him..
The Harmar Pinnacle lifts have worked fine for the last 8 months and I expect they will last a long time. They are well made but do have a few things I would change -- nothing serious, just inconvenient. The remote controls do not come with a holder and the arrow markings can be confusing since you must point them at the lift which makes them backward when you are at the top of the stairs (UP and DOWN would be better). The rotation lock levers stick out too far when the chair is folded up -- we keep running into them when carrying things up the stairs past the lift (our stairs are only 3 feet wide). Not major problems, and certainly not HME's fault.
I could have ordered the same lifts for quite a bit less from a place out of town and installed them myself BUT I would have to drive to Kansas City to pick them up at the factory AND they would not have a warranty. Not worth all the bother and time to me. And HME will buy back the lifts if I no longer need them.
I would recommend Options HME to anyone needing a stair lift (or any other service they offer). Jim was great to do business with.
The company will move the lift if we move within 50 miles at no cost. They will make us an offer to for the lift if we should no longer need it. They will also remove and replace the lift if we need a carpet replacement at no cost. The refurbished unit is one year old and cost 1500 less than the new unit. It comes with a shorter warranty on the battery.
Licensing
State Contractor License Requirements
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