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Founded 2007 • With Angi since October 2008
7779 Afton Road
Woodbury, MN 55125
Service Provider ResponseAt Ispiri our goal is to treat each client with utmost respect and care to ensure we are providing them with the best possible remodeling experience. While our overall client satisfaction rating over the past seven years has been 97%, we clearly missed the mark with [member name removed] and for that, we are deeply apologetic. Our company policy is to handle issues immediately and do our best to turn things around to deliver 100% to our customers but unfortunately, we have failed in this instance. As the President of the company I can assure you we don’t take any constructive feedback lightly. Every Ispiri employee is completely committed to our customers and we will use this feedback to review our processes and be certain that we deliver the best possible remodeling experience moving forward. We would like to open the door to [member name removed] to review each and every issue with her to ultimately bring about a fair and complete resolution. Jason Fabio, President Ispiri Design Build Remodel
Service Provider ResponseDear [member name removed], I am sorry about the experience you shared , but we wanted to let you know you must have us mistaken with another contractor? We have no record of an inquiry or contact request made by you? We value the time of our prospective clients and we have a 24-hour rule that we adhere to in connecting with people who request our services. We keep our clients goals and objectives on the forefront of our discovery & planning efforts, as also evidenced by a 98% referral rate in our Client Surveys – Survey conducted by the nation’s largest and most respected 3rd Party Surveying As an Award Winning Leading Design Build Firm we know how important it is to connect quickly with our prospective fans, and listen to their wants & needs and for one reason or another you must have us mistaken with someone else? What phone number and e-mail have you tried? Please do connect with us for a consultation anytime, or let me know what number I can call to discuss your project further? Warm regards, Bjorn Bjorn Freudenthal, CAPS (Certified Aging in Place Specialist) VP of Marketing & Sales Ispiri, LLC Design Build Remodel 710 Commerce Drive, Suite 150 Woodbury, MN 55125 Cell: 612-205-0485 Office: 651-578-0122 Fax: 651-731-9112 Email: firstname.lastname@example.org Web: www.ispiri.com 2006-2011 - Board Of Directors, NARI MN (National Association of the Remodeling Industry – MN Chapter) 2011- 2013 - Vice Chair/ Strategic Planning & Research Committee, NARI National
Service Provider ResponseDear (deleted member name), While we follow a very thorough Design Consultation Agenda and always keep our clients goals and objectives on the forefront of our discovery & planning efforts, as also evidenced by a 98% referral rate in our Client Surveys – Survey conducted by the nations largest and most respected 3rd Party Surveying Company – we recognize that certainly must have fallen short in your eyes given your comments, and we would like an opportunity to correct if that is your wish as well? As an Award Winning Leading Design Build Firm we know how important it is to connect with and listen to our clients wants & needs and for one reason or another we were not successful in that with your consultation experience and we would like to understand your situation better and discuss your concerns. Sincerely, Bjorn Freudenthal,Director of Marketing & Sales
Service Provider ResponseDear frustrated homeowner, We pride ourselves in providing our clients with exceptional service. This is not what I would consider the normal experience for people who come into contact with our team. In fact we have never had a complaint on this service or with the BBB. If there is anything I can do to assist you with projects in the future please let me know. I apologize for the lack of attention you received when dealing with our company. I would be happy to give you two free hours of labor with our handyman service to help with any "honey do lists" for bringing this to my attention and for your inconvenience. Sincerely, Jason Owner
**Call us today for a FREE ESTIMATE!** With over 7 years of experience, Alex K. Construction will provide the best quality craftsmanship at the best price. Call us today, we'd love to talk to you about your next project!
Cutting Edge Remodeling is a family owned company. Tile setting has been our families area of expertise for Generations. Cutting Edge Remodeling continues to demonstrate excellence in each project no matter how difficult it might seem. Our focus is to provide our customers the best quality of work they ever dreamed of. We pride ourselves on our Attention to Detail, Customer Service & truly enjoy working with clients one on one. We use only Premium High Grade Building Products to ensure that our work will last for many years for you to enjoy. Its not just the hard work we put into every job, its also our proven process that ensures complete satisfaction. Call, Text or Email us to schedule a Free In Home Estimate.
2022 Super Service Award
Shawn Arvin Has Zero affiliation With us! We do anything tiling! Although we specialize in showers , we ae not limited to showers. We also do backsplashes, accent walls, to complete heated floor main levels, basements and laundry rooms. We don't sell tile, but will point you in the right direction. We pass on our discount of 25 to 40 percent off at most any place that sells tile! Wedi is the only backerboard, shower system we use! Hands down the best system in our educated opinion. We also only use the top products in the industry. All backed by our warranty, as well as the manufacture warranty. Our team consists of highly trained boys and gal tilers. Everyone on our crew is certified in the products we use. We tile anywhere between 3-5 showers a week. We can visualize the end product before we start, offer suggestions, changes, and input from start to finish, to ensure your dream becomes a reality. We strive to be the cleanest company there is around. We truly love our job, and it shows in our work! We believe our teams work ethic is second to none. Our team motto has always been: "Get it done right the first time." 952 - 212 - 6060 Cory Anderson
2022 Super Service Award
DESIGN-BUILD-RENOVATE: ADDITIONS, EXTERIOR RENOVATIONS, KITCHENS AND BATHROOMS, BASEMENTS AND LOWER LEVELS, MASTER SUITES, DECKS AND PORCHES, WINE CELLARS, HOME THEATERS, WHOLE-HOUSE REMODELS, GREEN REMODELING.
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ISPIRI DESIGN BUILD is currently rated 4.3 overall out of 5.
ISPIRI DESIGN BUILD is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 3:00 PM
Saturday: 10:00 AM - 1:00 PM
ISPIRI DESIGN BUILD accepts the following forms of payment: Check
Yes, ISPIRI DESIGN BUILD offers free project estimates.
No, ISPIRI DESIGN BUILD does not offer eco-friendly accreditations.
No, ISPIRI DESIGN BUILD does not offer a senior discount.
No, ISPIRI DESIGN BUILD does not offer warranties.
ISPIRI DESIGN BUILD offers the following services: DESIGN-BUILD-RENOVATE: ADDITIONS, EXTERIOR RENOVATIONS, KITCHENS AND BATHROOMS, BASEMENTS AND LOWER LEVELS, MASTER SUITES, DECKS AND PORCHES, WINE CELLARS, HOME THEATERS, WHOLE-HOUSE REMODELS, GREEN REMODELING.