Paragon Pools

I recently visited this store and purchased 3-inch chlorine tablets for $207.50. The employee rang up the item without showing me the container beforehand, and based on the price, I expected a 40-pound container. However, after placing it in my car, I realized it was only 25 pounds, making it significantly more expensive than other retailers nearby. I returned to the store immediately to request a refund, but was told that chemicals cannot be returned in this state. I explained my concern about the pricing, but the employee did not offer any solution. When I expressed my frustration and said I wouldn’t shop here again, I was told, "Fine, leave and don’t come back." I was disappointed by both the pricing and customer service. If you’re looking for fair prices and better service, you may want to consider other options.

I would not recommend Paragon Pools to anyone. They were called out to fix a leak and charged us $966 but did not fix the leak. I have been asking for the paperwork associated with the work and Mike Henry says he “can’t find it “. We can’t use the pool til it’s fixed. They were scheduled to come out her last Tuesday and didn’t show up or call even after I called midday and asked for a status on when they would arrive. Mike Henry said he would call me back several days ago and he has not

unknown

Installation went well. Initially, they had to pause for a couple days because of heavy rain. Once the digging started, the depth and width of the pool was dug within one day. The metal framing went up the next day and all hoses were than attached and ran back to the heater, filter, and electricity. The main light was then hooked up and all electrical work was completed. I believe the liner was installed on day 3 and then we started to fill the pool. The gas company came the following week to run the gas line and hook it up to the heater. The concrete guys then game and installed the stamped concrete border around the pool. At this point, everything was hooked up and ready to go. We were able to use the pool on that warm October day that got up to 85 degrees. I don't think i missed anything major. The installation went very well and Paragon Pools was very flexible and easy to work with.

.

He tried to get our problem fixed and worked hard to make us happy.