Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
S & R Heating, Cooling & Appliance Repair
Founded 1983 • With Angi since June 2000
Business Details
Phone Number
Address
4118 Hoffman Rd
White Bear Lake, MN 55110
Description
"We're fast, we're friendly, because we care!" At S & R Appliance Repair, Inc. we're proud of our 35 years of service in the east metro area and look forward to helping you with your heating and air conditioning needs. Whether it's a new installation or routine service we can provide the expertise your comfort depends on. We repair all makes and model of heating and air conditioning systems. Be sure to ask Scott and Rob for a free in-home estimate on replacement systems. We offer prompt service for all repairs and services. We also offer 24/7 emergency service Additional charges apply .Please click our website for additional offers......... www.srappliance.co
Verified Reviews
A few reviews for this pro...
paul C.
02/13/2021
We have been doing business with S&R for over 20 years. We just had a complete new HVAC system installed by them. The equipment and installation went very well and only the highest of quality parts and labor were used. A few years ago in January, we were out of town and our house low temperature alert sounded on a cell in the middle of the night. I called Rob (the R in S&R) and he went to our house at 2AM and fixed the problem. That says it all for S&R. They are committed to their customers comfort and safety and do it well.
Description of Work
New furnace, AC, water heater, water softener, air filter and etc.
Category
appliance repair, heating & air conditioning/hvac, water heater repair, water softeners
Ramu S.
07/12/2020
Though the repair parts were covered under warranty, the labor cost was pretty high. A second look from a different company revealed that only a subset of the repair (of the original S&R diagnostics) had to be performed. Cost me lot less than the original S&R quoted price and still using covered parts from the manufacturer warranty. I will NOT use S&R again.
Description of Work
AC wasn't cooling
Category
appliance repair, heating & air conditioning/hvac
Jacklyn S.
05/31/2020
Excellent service. The repairman called in advance and showed up on time to remove my old water softener and install the new one. He did a terrific job, explained everythng that he did and showed me how to operate the new water softener. I would highly recommend this company.
Description of Work
Remove old water softener and install a new one.
Category
water softeners
James P.
01/24/2020
They were my prepared company. It was a great company. They have the best technician. They were the only company that I use. They were well trained. If I have problems on my furnace I would call them right away.
Description of Work
They did some work on my furnace that was not cycling properly.
Category
heating & air conditioning/hvac
Webb W.
01/24/2020
Courtney B.
01/15/2020
I received bids from a couple companies for a new furnace, however I decided to go with S&R because of their great customer service, prompt responses, and fair prices. I did my research before deciding on a company because it wasn't a small job I had done and they also had good reviews on Google. These guys did a great job, I would use them again if ever needed in the future.
Description of Work
Furnace installation
Category
heating & air conditioning/hvac
Phila Y.
07/03/2019
Raped and overcharged for turning back on circuit breaker. Will never use this company again. Lesson learned. This is one of those business out to overcharge you and make money.
Description of Work
AC Unit fan not working. All he did was he turn the breaker back on the voila... the fan and ac started to work again.
Category
heating & air conditioning/hvac
Service Provider Response
Mr. [Member Name Removed], We apologize that you feel that way. A call like this is not just flipping a breaker, once we reset the breaker we check all the electrical components, voltage and amps to see if there was a reason for it to trip. We found everything working fine and checked refrigerant pressures and temperatures and found it to be low. We charged it according to manufacturing specs. When we arrived your Air Conditioner was not working and when we left it was working again. All work and prices were quoted to you ahead of time and you approved the price and paid for the work. Please feel free to reach me at 612-670-8962. Thank you, Scott Sicard Owner of S&R Heating, Cooling & Appliance RepairMARK S.
08/27/2018
Ryan G.
05/07/2018
Rob stopped by a couple weeks prior to discuss the option to us. He gave us the recommended, middle of the road, and low tier options during the discussion and went over the pros and cons. Cost was in line with competitors that had quoted us before. Install was clean and took most of the day due to some additional work that needed to be done to fix previous issues. Very happy with the results.
Description of Work
Replace Air Conditioner, Heater, Hot Water Heater, Water Softener, Vent Cleaning
Category
heating & air conditioning/hvac, water heater repair, water softeners, dryer vent cleaning
Paul E S.
12/04/2017
B G.
09/28/2017
Great! Rob and his crew are all about doing it right. When you call him, he gets back to you. When he says he's going to be there at a certain time, he is. Rob is passionate about his work and making sure the install is done in the most professional manner. His crew is polite and all about not making a mess in your house. They put down runners and left the install area cleaner than it was when they arrived. I was considering a slightly cheaper competitor but went with S&R because I know, based on past experience, if there is ever a problem, S&R will be there quickly to fix it.
Description of Work
Furnace and water heater installed
Category
heating & air conditioning/hvac, water heater repair
Charles C.
08/22/2017
Jeriann J.
08/16/2017
It was awesome. I highly recommend working with Scott and Rob - if you desire quality and attention for a fair price - they are your company.
Description of Work
Scott and Rob put in a new furnace and air conditioner for us. When our AC quit they fixed it temporarily and provided us with the options for us to choose from. They explained how things worked together and took time and patience with us.
Category
heating & air conditioning/hvac
DAPHNE T.
07/05/2017
cindy P.
06/05/2017
He is kind, personable, answers all my questions, taking his time and working diligently on finding the leak. He also cleaned out my dryer vents. He is prompt, kind and I can't say enough about them. I would highly recommend them for any of the services they provide.
Description of Work
Repaired Leak in Refrigerator
Category
appliance repair, dryer vent cleaning
jonathan S.
06/02/2017
Excellent, real professional repair tech did great job explaining and getting the repair. On time, excellent service at the office too to answers questions, set up appointments and easy to reach.
Description of Work
Refrigerator repair and C/A repair upcoming.
Category
heating & air conditioning/hvac, small appliance repair
Deanna K.
05/01/2017
Great service from start to finish. Rob explained our options, how each would work with our home and temperature preferences. Installation went great. We have used S&R in the past, and continue to have them service our appliances on a regular maintenance plan. Every employee we have interacted with has been great to work with. We can't recommend them highly enough.
Description of Work
We had the AC and furnace replaced, installing a heat pump as well.
Category
heating & air conditioning/hvac
David T.
05/01/2017
We love S & R. I would recommend them. Our neighbor use S & R too. Overall it was great service for us, I would give them a 10. They did a very good job. I think we were unsure about something and they came back. They were our several times to make sure we were okay with the product. I would use them again. The whole heating an A/C system was started in the morning and it was bout 5 or 6 hour job. There was like 2 or 3 people. I think they had 2 trucks here. The workers were professional.
Description of Work
They put in a whole new heating an A/C unit for us.
Category
heating & air conditioning/hvac
STEVE K.
04/10/2017
S+R did a great job on my project. I have a non-standard system installed as part of a "green" home and Scott was very knowledgeable about all aspects of the system. The installation crew was polite and professional, and the quality of the work was top notch. Scott even identified some mistakes that were made in the original installation when the house was built and now the entire HVAC system is working better than it ever has.
Description of Work
Ductwork and zone controls for a basement finishing project.
Category
heating & air conditioning/hvac
Tom H.
03/27/2017
JUDITH J.
03/07/2017
It's a matter of min before they came, they took up the cloth for just the min. They cleaned the machine, and teach me how to maintain the machine clean. They are very polite and accommodating.
Description of Work
Drop a clean cloth inside my washing machine, behind the inner tub. Can't get the cloth out.
Category
appliance repair
Eric R.
02/27/2017
Hannah F.
08/11/2016
I could not be happier. Our AC died at the most inopportune time, on a Friday with a heat wave on the horizon. Since my boyfriend works from home, it was imperative to get things operational as soon as possible. I made a point of calling several highly rated local businesses over a weekend to see if by chance we could get someone to come out on Monday. Rob called me back the same Saturday that I called and scheduled to come and see us that Monday. They were not only able to help us right away, but they provided financing, explained all of our options to us (even though I could only be there via phone), and did the installation THAT DAY. They also fixed some issues with the duct work that had not been taken care of when the furnace was installed a few years prior. The reasoning for everything they needed to do was explained very clearly to us, and when Rob told me that the recommendations he had for us were in line with what he would want for his own home, I believed him. And because they are a local business with a good reputation and a stake in the community, I was confident in our decision to use them. I have never had such amazing, prompt service from an HVAC company. I am truly impressed. We will use them for all of our future HVAC needs. I cannot recommend them highly enough.
Description of Work
We needed our AC unit replaced, along with some duct work repair and a new Honeywell thermostat installation.
Category
heating & air conditioning/hvac
DUSTIN B.
08/03/2016
Very pleasant experience. I awoke to find water had soaked into my carpet and the source of the leak was my a/c unit. I called at 7:45 am and got a human on the line. She was super understanding of my emergency and even went so far as to call another customer to see if they would swap times to accommodate my schedule. The repairman, Nathan, was on time. He was courteous, knowledgeable, and most importantly, he did not try to get me to replace my 20+ year old system, when a simple repair was possible. I will definitely use this company for my future a/c and furnace needs.
Description of Work
Repair of A/C - Unit leaking water
Category
heating & air conditioning/hvac
Dennis C.
02/20/2016
Rob and Scott and their crew did an outstanding job installing our new furnace and air conditioning. Everyone was extremely courteous and respectful of our home. They were meticulous about the quality of the job, explained how to operate the furnace and a/c and how they were different from our old system, and answered all of our questions. We have been S&R customers for a long time. Alex (and Grant before him) have done excellent work with our seasonal maintenance. From the owners to every one of their employees we have met, they care about their customer. It may seem like a small thing, but at the start of the job every member of the crew made a point of introducing themselves to us. I know we could have paid less for a different brand or with a different contractor. But a transaction like this is just as much about trust as it is dollars. S&R earned and keep our trust.
Description of Work
Replacement of Furnace and A/C
Category
heating & air conditioning/hvac
Other local Pros in your area
“Your Full Service Multi-Project Provider” The Construction Group, Inc. has over 30 years of experience in the Minnesota construction and remodeling industry. We provide Storm damage inspections, insurance claim assistance, new construction, remodeling services, weatherization, and home exteriors for Minnesota home owners, apartment complexes, town homes, condos, and commercial buildings. We ensure client satisfaction by providing big company performance and quality with the personalized attention you get from a small company. The Construction Group, Inc. is Owens Corning and GAF preferred contractors, as well as members of the Minnesota BBB with an A+ rating. Serving all of Minneapolis, St. Paul and surrounding areas.
Angi Certified
Offers Coupon
I started in the Masonry business in 1976 and have been working ever since. I started my business in 1980 and incorporated in 1986. We are a small company with an experienced crew. They've all worked with me for the last 20 years. Experienced with working with condo associations and large building tuck pointing, brickwork, and stone work.
Angi Certified
You deserve a safe and reliable home. Get the job done right the first time with outstanding customer service from the Twin Cities top rated electrician. Outlets, fans, lighting, smoke detectors, switches, and service panels. Your full service electrician.
Angi Certified
2022 Super Service Award
Offers Coupon
Business Highlights
Emergency Services OfferedService Categories
Licensing
Licensed
- Trade License Number
- MB003838
- Trade License Locale
- Minnesota
- Trade License Authority
- Minnesota Department of Labor & Industry
- Trade License Expiration
- 05/14/2022
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Senior Discount
2%
Emergency Service
Yes
Warranties
Yes
Services Offered
Full service heating and A/C specialists. Furnace repair and replacement, A/C repair and replacement, heat pumps, humidifiers, tune-ups, thermostats, fireplaces, ranges, refrigerators, washers, dryers, garbage disposals, geothermal, dryer vent cleaning, and more!
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about S & R Heating, Cooling & Appliance Repair
How is S & R Heating, Cooling & Appliance Repair overall rated?
S & R Heating, Cooling & Appliance Repair is currently rated 4.8 overall out of 5.
What days are S & R Heating, Cooling & Appliance Repair open?
S & R Heating, Cooling & Appliance Repair is open:
Monday: 5:00 AM - 6:00 PM
Tuesday: 5:00 AM - 10:00 PM
Wednesday: 5:00 AM - 10:00 PM
Thursday: 5:00 AM - 10:00 PM
Friday: 5:00 AM - 10:00 PM
What payment options does S & R Heating, Cooling & Appliance Repair provide
S & R Heating, Cooling & Appliance Repair accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing
Does S & R Heating, Cooling & Appliance Repair offer free estimates?
Yes, S & R Heating, Cooling & Appliance Repair offers free project estimates.
Does S & R Heating, Cooling & Appliance Repair offer eco-friendly accreditations?
Yes, S & R Heating, Cooling & Appliance Repair offers eco-friendly accreditations.
Does S & R Heating, Cooling & Appliance Repair offer a senior discount?
Yes, S & R Heating, Cooling & Appliance Repair offers a 2% senior discount.
Does S & R Heating, Cooling & Appliance Repair offer emergency services?
Yes, S & R Heating, Cooling & Appliance Repair offers emergency services.
Are warranties offered by S & R Heating, Cooling & Appliance Repair?
Yes, S & R Heating, Cooling & Appliance Repair offers warranties.
What services does S & R Heating, Cooling & Appliance Repair offer?
S & R Heating, Cooling & Appliance Repair offers the following services: Full service heating and A/C specialists. Furnace repair and replacement, A/C repair and replacement, heat pumps, humidifiers, tune-ups, thermostats, fireplaces, ranges, refrigerators, washers, dryers, garbage disposals, geothermal, dryer vent cleaning, and more!