Innovative Basement Authority

I've had water coming in my basement every Spring Thaw for the last 8 years! Got sick of it this year. I contacted Innovative Basement Authority and they sent out a certified foundation inspector who explained what the issue was. I decided to move forward with them. Yesterday a team came out to fix my ongoing issue. Isaiah S, Ian S, and Austin F arrived on time, explained exactly what they were going to do. They were professional, knowledgeable, and very nice! Asking if I had any questions throughout the process. They came in and a few hours later they had completed the task and left the area looking better than when they arrived. I'm so thankful to the install team, they were great to work with! I highly recommend anyone that has a wet basement issue, give Innovative a call and let them diagnose your issues. Thank you Isaiah, Ian, and Austin!!!!!

Today I met with Tyler with Innovative Basement Authority. He was great! He was knowledgeable, easy to talk to, answered all my questions honestly and was kind. He took time going through the basement examining how the water was entering and put it all together in an easy-to-understand presentation with pricing. The price of the project was less than I expected, plus with a Lifetime Warranty and 5 years of yearly maintenance and inspections it seems to be a no brainer. I highly recommend calling Innovative Basement Authority to get your free quote. It has given my wife and I piece of mind moving forward that we are not going to have to worry about a wet basement ever again!

Great! David always does a great job. Very knowledgeable.

Gregg Poindexter was the service technician. He was great. His explanations were thorough. I now understand about the wall repair system.

Patrick surveyed our property and gave us options and good counsel on choosing how to address the problem areas. Shane and Dom performed the work. They communicated well, we’re on time, and did excellent work. Pricing was reasonable, and all work was completed on time and on budget. I would hire IBA again in a minute. I can confidently recommend them.

Kyle S. and Duke S. did good work with a difficult job.

DAVID KOTTKE gave me a heads up when he was close to my house. He was prompt, courteous Luckily, he had time to install a new one. I would highly recommend this company. And I'll use them again...

Mason Modjeski did a good job checking water mitigation options. Unfortunately, in the end more investigation was needed before singing up for the work to be done. If the work needs to be implanted I will call Mason Modjeski back for the job to be done.

Both David Kottke and Isaiah Swanson did a very good job of fixing the pumps and also some extra work to make it easier to clean the sump basins.

Very well David K was very friendly and professional Informed me about arrival time Gave full explanation of what he did

Workers were friendly and knowledgeable. Job done quickly. Remote temperature sensors I placed under the home show today a temp of 59 with the outide temp in the low 30's. It will be interesting to see what the temps are when the outside temps go to zero and lower. There was no hard sell for the service as I had from a local provider.

Very well. Good crew, quick and good work. Great people to deal with during scheduling and the work being done. Good clean up afterwards too.

Great Marc and Nick did a great job

On July 1st (2021), Mel and Stephan from Innovative Basement Authority dug a 30'x18" trench by hand to bury our sump pump discharge pipe. They installed a freeze valve, 30' of 5" PVC, and a discharge grate, exactly where we asked to place it. They had to dig right next to the garage foundation, so this was no easy feat. They also made short work of removing a 4'x4' concrete pad for us. The guys were very courteous, punctual, and seriously hard-working. They did an exceptional job, and in just half a day, I was able to check 1 more item off my honey-do list! We are hoping to hire Innovative Basement Authority for some garage floor concrete work in the near future. Thanks IBA! Brian & Terri MacDonald

Apron and parts of sidewalk had suddenly lowered 4-5 inches. They were brought up to grade. Some areas proved difficult with high points, the techs were able to raise other parts on the sections which lowered the high points. Techs were obviously experienced and knowledgeable. I'm very satisficed with the finished product.

They did an awesome job, above and beyond. I would hire them again in an instant.

Innovative did a great job. They were fast, careful and friendly. Shane Piggott was particularly helpful. He went over and above to make sure things were running right, answered all of our calls immediately and came out to lend a hand when we needed him. I would highly recommend this company.

They were very efficient and did a berry thorough job. I was very pleased with their work.

They did an amazing job so professional, neat and clean and they even fixed the problem 100%. I would hire them again in a second.

Went well, a few issues came up and the team was able to address them and communicate then right away. Very professional.

Excellent results with no water problem since.

Very impressed with the professionalism of the gentleman who came to give me a quote - he explained every step, shared videos of the process, and printed the quote on site. The two gentlemen who came out to do the work were excellent communicators and explained the process. They had to come back for the caulking due to rain. They returned on schedule and the finished product looks great.

It was excellent! Workers came on time. They explained again what they were going to do. They got right to work cleaned up and explained the warranty and were on their way. I was very happy with the work and would possible have my patio done next year.

For the most part, it went very well; however, due to specific limitations with the space itself, there needed to be modifications to the plan. They were helpful coming up with alternative solutions.

David Kottke replaced a sump pump for us. In addition he solved several small issues very quickly by providing creative solutions. David did excellent work, was on time, and left our basement cleaner than he found it.